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市場調查報告書
語音識別（SR）系統之全球市場
Voice/Speech Recognition Systems
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語音識別（SR）系統之全球市場 是由出版商Global Industry Analysts, Inc.在2009年10月所出版的。
這份英文市場調查報告書包含Pages: 101 價格從美金1450起跳。
本報告為，調查分析語音識別系統之全球市場，並匯整全球市場之概要，技術/產品概要、策略性拓展、產品銷售與創新、各國市場展望等，以下列摘要形式闡述。
第1章 全球市場概要
- 語音識別系統之簡介
- 現況
- 無所不在之SR系統市場特徵
- SR之普及促進了語音介面之創新
- 嵌入式SR之陷阱
- 網路架構SR與散式SR技術之普及
- 開放標準
- 次世代網路之利用
- 語音端點偵測
- 語音辨識之需求
- 網路之潛在性
- 語音識別之促進因素
- SR技術供應商致力於語音網路及語音嵌入式系統
- 聯絡中心導入SR系統促進成長
- 生物識別技術提供了機會
- VoIP之成長促進語音辨識之技術
- 可對話IVR之需求增加
- 行動電話
- 導入汽車系統之SR技術增加
- 醫療保健產業之應用
- 膠囊內之促進因素
- 語音辨識系統即在不景氣下也趨攀升
第2章 技術/產品概要
- 語音辨識之定義
- 語音辨識系統
- 可對話IVR解決方案
- 語音辨識系統之發展
- 語音辨識系統（SR）之種類
- 語音辨識軟體
- 語音辨識架構
- 語音辨識技術
- 主要最終需求應用部門
- VoiceXML技術
第3章 策略性企業拓展
第4章 市場銷售與創新
第5章 地區市場展望
- 北美
- 北美之IVR市場
- 美國語音辨識系統之市場概要
- 加拿大語音辨識系統之市場概要
- 主要統計結果
- 歐洲
- 亞太地區
- 客服中心之自動語音應答設備（IVR）系統
- 通信、銀行產業之有機成長促進IVR之導入
- 網羅亞洲語言之SR技術
- 主要地區市場
第6章 全球名錄
Abstract
The global outlook series on Voice/Speech Recognition Systems provides a
collection of market briefs, concise summaries and statistical anecdotes of
research findings. The report offers a rudimentary overview of the industry
and details trends such as, growing demand for speech-based searching and
analytics, increased focus on voice Internet and speech-enabled systems by
technology vendors, and growing popularity of network-based speech recognition
and distributed speech recognition technologies. Additionally, the impact of
the ongoing economic recession is discussed, while also identifying growth
drivers such as fast paced adoption of speech recognition systems at contact
centers, growing use of biometrics, and technology advancements in mobile and
in-vehicle applications. The report also presents a recapitulation of latest
strategic corporate developments and product launches/innovations. Also
included is an indexed, easy-to-refer, fact-finder directory listing the
addresses, and contact details of 234 companies worldwide.
Table of Contents
1. GLOBAL MARKET OVERVIEW
- Speech Recognition Systems: A Prelude
- Current Scenario: A Review
- Ubiquitous Applications Characterize the Market for SR Systems
- Growing Popularity of SR Triggers Innovations in Voice-Interface Devices
- Pitfalls of Embedded Speech Unleash a Search for Effective Alternatives
- Network-Based SR & Distributed SR Technologies Rise in Popularity
- Open Standards: A Key Architectural Requisite
- Use of Speech Technology in Next Generation Networks
- Speech-based Searching Gaining Pace
- Demand for Speech Analytics On the Rise
- The Internet Holds Out Lucrative Potential for Speech Recognition
Technologies
- Audio Mining for Searching Online Audio and Video Content
- Speech Recognition Technologies Get a Fillip from Video Integration
- SR Technology Vendors Focus on Voice Internet & Speech Embedded
Systems
- Fast Paced Adoption of SR Systems at Contact Centers Drives Growth
- Table 1: Cost Comparison of Customer Calls Handled by A Single Call
Service Agent and a Speech Enabled IVR System: Breakdown of Number of Calls,
Call Cost per Year & Average Call Cost
- Table 2: Payback Period Analysis for a 72-Port Speech-Enabled IVR System
- Biometrics Offers Lucrative Opportunities for Voice Recognition Systems
- Increasing Security Threats Drive Voice Verification Biometrics Market
- Speech Security: A Business Case for Growth
- Table 3: World Recent Past, Current & Future Analysis for Voice
Recognition Technology in Biometrics by Geographic Region/Country - US,
Canada, Japan, Europe, Asia-Pacific (excluding Japan), Middle East, and
Latin America Markets Independently Analyzed with Annual Sales in US$
Thousand for Years 2008, 2010, 2012 & 2015
- Emergence of Standards Contributes to the Automated Speech Recognition
Market
- Applications of Automated Speech Recognition
- Table 4: World Long Term Analysis for Automatic Speech Recognition by
Geographic Region - USA, Canada, Japan, Europe, and Rest of World
Markets Independently Analyzed with Annual Sales Figures in US$ Million
for Years 2010, 2012, and 2014
- Rapid Growth in VoIP Driving Speech Recognition Technology
- Demand for Speech Enabled IVRs on the Rise
- Table 5: World Market for Interactive Voice Response (IVR) Systems by
Geographic Region - Percentage Breakdown of Revenues for US, Canada,
Europe and Rest of World for the Year 2008
- Table 6: North American Market for Interactive Voice Recognition (IVR)
Systems (2007): Percentage Share Breakdown of Revenues by Technology
- VoiceXML Set to Become the Dominant IVR Technology
- IVR Vendors Shift Focus to Small & Medium Sized Companies
- Mobile Phones: The Next Frontier for Speech Recognition Systems
- Growing Adoption of SR Technology in "In-Vehicle Systems"
- Demographic Trends & Findings
- Telematics & Car Infotainment: A Boon for the SR Technology Market
- Technology Challenges to Reckon With...
- Promising Applications in the Healthcare Industry: A Sneak Peek
- Redefining the Standards of Healthcare Efficiency
- A Peek into Technology Adoption
- Radiology Department & Point-of-Care: Potentially Strong
Application Areas
- How Real Is the Threat of Substitution of Medical Transcription
Services?
- Speech-Enabled Self-Service Solutions Have Healthcare Providers Up by
the Ears
- Growth Drivers In a Capsule: A Recapitulation
- Market for Voice/Speech Recognition Systems Remains Buoyant Despite
Recession
2. TECHNOLOGY/PRODUCT OVERVIEW
- Speech Recognition: A Definition
- Voice Recognition Systems
- Application Areas
- Strengths and Weaknesses
- Speech-Enabled IVR Solutions
- Benefits of Speech-Enabled IVR Solutions
- Voice/Speech Recognition Systems: An Evolution Scan
- Noteworthy Milestones in VRS Development
- A Primer
- 1700s & 1800s
- 1960s & 1970s
- 1980s
- 1990s
- 2000s
- Types of Speech Recognition (SR) Systems
- Speaker Dependent System
- Speaker Independent System
- Discrete Speech System
- Continuous Speech System
- What is Speech Recognition Software?
- Speech Recognition Framework
- Telephony Platform
- Enterprise-Based Speech Recognition Applications
- Network-Based Speech Recognition Applications
- Voice Portals
- Speech Recognition Technology: A Classification
- Major Brands in the Market
- Key End-Use Application Sectors
- HealthCare
- Military/Aerospace
- High-Performance Fighter Aircraft
- Helicopters
- Battle Management Command Centers
- Training of Air Traffic Controllers
- Communications & Telephony
- Automotive Industry
- Commercial Establishments
- Consumer Electronics & Appliances
- Other Applications of Speech Recognition Programs
- What is VoiceXML Technology?
- VoiceXML Design
- VoiceXML Improves Customer Service
- VoiceXML Offers Benefits at Low Costs
- VoiceXML - Enhancing Speech Recognition Technology
3. STRATEGIC CORPORATE DEVELOPMENTS
4. PRODUCT LAUNCHES/INNOVATIONS
REGIONAL MARKET OVERVIEW
1. NORTH AMERICA
- IVR Market in North America: An Overview
- Where Do the Opportunities Lie?
- Factors Influencing the IVR Market
- Packaged Applications Drive Growth
- Table 7: US Market for Speech Applications (2005): Percentage
Breakdown of Value Sales for Custom Applications and Packaged Applications
- Speech Recognition Market in the United States: A Review
- Table 8: US Speech Technology Market (2007): Percentage Breakdown by
Application - Call Centers, Directory, Communications, Business Process,
Transactions, and Others
- Table 9: US Market for Speech Technology (2007): Percentage Breakdown of
Dollar Sales by Product Segment - Automatic Speech Recognition,
Text-to-Speech, and Speaker Verification
- Growing Adoption of Speech Recognition Systems Among American Doctors
- Speech Recognition Market in Canada: A Review
- Canadian Government Steps in to Push Up the Technology' s Adoption
- Key Statistical Findings
- Table 10: North America Current & Future Analysis for Interactive
Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to
46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently
Analyzed with Annual Revenues in US$ Million for the Years 2008, 2010, and
2012
- Table 11: North American Market for Interactive Voice Response (IVR)
Systems by End-Use Sector - Percentage Breakdown of Revenues for
Banking/Finance, Telecom, Insurance, Travel/Hospitality, Healthcare and
Other Markets for the year 2008
- Table 12: North American Market for Interactive Voice Response (IVR)
Systems (2006): Percentage Share Breakdown of Revenues of Major Players
-Avaya, Nortel, Intervoice, Genesys, IBM, Cisco, Envox, Aspect Software,
and Others
2. EUROPE
- Voice Recognition in the European Healthcare Industry: A Review
- Major Growth Drivers and Challenges
3. ASIA PACIFIC
- Interactive Voice Response (IVR) Systems in Call Centers: A Review
- Organic Growth of Telecom and Banking Industries Fuel IVR Adoption
- SR Technologies Expand to Encompass Numerous Asian Languages
- Focus on Select Regional Markets
GLOBAL DIRECTORY
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