Abstract
This Global Retail Insights report looks at new IT management approaches in
retail that support the movement toward running the organization more like a
business. The analysis includes specific recommendations for organizational
structures, innovative IT marketing processes, and management software.
Group Vice President of Research Bob Parker said, "Setting the right cadence
for investment will quickly deliver additional services to the organization and
allow for IT to be run not only like a business but like a successful business."
Table of Contents
- Table of Contents
- Global Retail Insights Opinion
- In This Report
- Situation Overview
- Future Outlook
- Figure: Architecture of Architectures Reference Framework
- Physical Delivery Infrastructure - Invest to Optimize
- Figure: Physical Delivery Infrastructure Architecture Reference Model
- Datacenter - Virtualize to Manage Growth
- Network - Convergence Controls Costs
- Client Devices - Portability Presents Problems
- It' s Not All About Cost
- Industry Process Platform: Invest to Integrate
- Figure: Industry Process Platform Architecture Reference
- Collaborative Decision Environments - Creating Corporate Feedback Loops
- Figure: Collaborative Decision Environment Reference Architecture
- Figure: Network Decision Domains
- Table: Domain Structure for Collaborative Decision Applications
- Multienterprise Business Networks - Keep Your Head in the Cloud
- Figure: Cloud Client/Server Architecture
- Essential Guidance
- Actions to Consider
- Create a Service Catalog, Use Market-Based Pricing
- People: Organize Around Services, Put Architects in the Middle
- Figure: Service-Oriented IT Organization
- Process: Communicate, Invest, Repeat
- Technology: Time for the Cobbler' s Children to Get Their Shoes
- Invest in the Architecture Portfolio
- Learn More
- Related Research
- Synopsis
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