Abstract
Healthcare IT Services - Global Opportunity Assessment, Competitive Landscape
and Market Forecasts to 2016
Summary
GlobalData’s new report, “Healthcare IT Services - Global
Opportunity Assessment, Competitive Landscape and Market Forecasts to
2016” provides key market data on the Healthcare IT Services market. The
report provides market value (USD million) for the two market categories
- Support and Maintenance Services and Professional IT Services for
healthcare. The report also provides company shares data for each of the
aforementioned market categories. The report is a comprehensive source of
information for healthcare IT services industry structure, and key pricing
strategies as well as the current and future trends and drivers. The report is
supplemented with global corporate-level profiles of the key market
participants with information on company financials and market strategy
wherever applicable. This report is built using data and information sourced
from proprietary databases, primary and secondary research and in-house
analysis by GlobalData’s team of industry experts.
Scope
• Market size for global healthcare IT services market categories -
Support and Maintenance Services and Professional IT Services for
healthcare.
• Market forecast for 2009-2016 in (USD million) with CAGR for global
healthcare IT services market as well as categories. Annualized market
revenues (USD million) and CAGR from 2002-2009 for global healthcare IT
services market as well as both the categories.
• In depth analysis of key trends, drivers, and restraints for
healthcare IT services market as well as the two market categories.
• Pricing trends for healthcare IT services market.
• Global corporate-level profiles of key companies operating within the
Healthcare IT Services market.
• Key players covered include Cerner Corporation, McKesson, Dell Perot,
Siemens Healthcare, CSC, ACS, IBM, Accenture, GE Healthcare,
AllScripts-Misys-Eclipsys Healthcare Solutions, Epic Systems Corporation among
others.
• Key mergers and acquisitions and partnerships which are shaping the
global healthcare IT services industry. Top level analysis of key financial
deals which will impact the healthcare IT services industry.
Reasons to buy
• Develop business strategies by identifying the key market categories
and segments poised for strong growth.
• Explore investment opportunities in the market.
• Develop market-entry and market expansion strategies.
• Design competition strategies by identifying who-stands-where in the
competitive landscape.
• Develop capital investment strategies by identifying the key market
segments expected to register strong growth in the near future.
• Under the pricing trends of the healthcare IT services market and
develop pricing strategies that suits industry’s needs the best.
• Understand key strategies of companies in the healthcare IT services
market.
Table of Contents
1 Table of Contents 3
1.1 List of Tables 5
1.2 List of Figures 5
2 Introduction 6
2.1 Scope of Research 6
2.2 GlobalData Report Guidance 6
3 Healthcare IT Services Overview 7
3.1 Introduction 7
3.2 Types of Healthcare IT Services 8
3.2.1 Support and Maintenance 8
3.2.2 Professional IT Services 8
3.3 Type of Healthcare IT Business Models 10
3.4 Healthcare IT Services and Key End Users 13
4 Global Healthcare IT Services: Market Characterization 15
4.1 Global Healthcare IT Services Market, Revenue ($bn), Historic, 2002-2009
15
4.2 Global Healthcare IT Services Market, Revenue ($bn), Forecast, 2009-2016
16
4.3 Global Healthcare IT Services, Key Market Trends 17
4.3.1 Growing Number of Companies to Offer Cloud Computing Services for
Healthcare 17
4.3.2 Small Practices Merging with Larger Practices and Affiliating
Themselves with Hospitals to Enable IT adoption in the US 18
4.3.3 Partnerships between Software Vendors and Service Providers to Offer
Bundled Solutions Set to Grow 18
4.4 Global Healthcare IT Services, Market Dynamics 19
4.4.1 Market Drivers 19
4.4.2 Market Restraints 23
5 Global Healthcare IT Services Market: Category Assessment 26
5.1 Global Professional IT Services Market, Revenue ($bn), Historic,
2002-2009 26
5.2 Global Professional IT Services Market, Revenue ($bn), Forecast,
2009-2016 28
5.3 Global Professional Services IT, Market Dynamics 29
5.3.1 Market Drivers 29
5.3.2 Market Restraints 32
5.4 Global Support and Maintenance Services Market, Revenue ($bn), Historic,
2002-2009 33
5.5 Global Support and Maintenance Services Market, Revenue ($bn), Forecast,
2009-2016 34
5.6 Global Support and Maintenance Services , Market Dynamics 35
5.6.1 Market Driver 35
5.6.2 Market Restraint 35
5.7 Global Healthcare IT Services Market: Type of Healthcare Clients 36
5.7.1 Global Healthcare IT Services Market: Revenue (%) by Type of Healthcare
Clients 36
5.8 Healthcare IT Services Market: Pricing Strategy and Trends Analysis
37
5.8.1 Introduction 37
5.8.2 Pricing Strategy Analysis 39
6 Global Healthcare IT Services Market: Geographical Market Analysis and
Forecasts 40
6.1 North America Healthcare IT Services Market, Revenue ($bn), Historic,
2002 - 2009 41
6.2 North America Healthcare IT Services Market, Revenue ($bn), Forecast,
2009 - 2016 42
6.3 Europe Healthcare IT Services Market, Revenue ($bn), Historic, 2002
- 2009 43
6.4 Europe Healthcare IT Services Market, Revenue ($bn), Forecast, 2009
- 2016 44
6.5 Asia-Pacific Healthcare IT Services Market, Revenue ($bn), Historic,
2002 - 2009 46
6.6 Asia-Pacific Healthcare IT Services Market, Revenue ($bn), Forecast,
2009 - 2016 47
7 Global Healthcare IT Services Market: Strategic Competitive Assessment
49
7.1 Global Healthcare IT Services Market: Market Share by Type of Service
Provider 49
7.2 Global Healthcare IT Services Market, Key Market Participants,
Independent Software Vendors 50
7.2.1 AllScripts Healthcare Solutions, Inc. 50
7.2.2 Cerner 51
7.2.3 Epic 52
7.2.4 GE Healthcare 53
7.2.5 McKesson 54
7.2.6 Siemens Healthcare 56
7.3 Global Healthcare IT Services Market, Key Market Participants,
Independent Service Providers 58
7.3.1 Accenture 58
7.3.2 Affiliated Computer Services 61
7.3.3 Computer Systems Corporation 63
7.3.4 Dell Inc. 66
7.3.5 Hewlett-Packard (HP) 68
7.3.6 IBM 70
8 Global Healthcare IT Services Market: Deals Landscape 74
8.1 Key Acquisitions, 2009-2010 74
8.1.1 Dell Acquires Perot Systems for $3.9 Billion 74
8.1.2 Eclipsys and Allscripts Announce $1.3 billion Merger 75
8.1.3 Xerox Buys ACS 75
8.1.4 IBM Acquires Initiate Systems 76
8.1.5 GE Healthcare Acquires MedPlexus 77
8.1.6 Ingenix Acquires HIE provider Axolotl 78
8.2 Key Partnerships 79
8.2.1 McKesson and HP to Help Physician Practices Speed Electronic Health
Record Adoption for Better and Safer Patient Care 79
8.2.2 IBM and ActiveHealth Collaborate to Provide Cloud Computing Solutions
to Doctors 79
8.2.3 GE Healthcare and InterComponentWare to Work Together on HIE Solutions
80
8.2.4 Cerner to Partner with CDW Health for EMR for Physician Offices 80
8.2.5 Dell, eClinicalWorks, Wal-Mart to Collaborate on Selling EHR to
Physician Offices 81
9 Appendix 82
9.1 Acronyms 83
9.2 Sources 84
9.3 Definitions 85
9.3.1 Product Support and Maintenance 85
9.3.2 Professional IT Services 85
9.4 Research Methodology 85
9.5 Secondary Research 86
9.6 Primary Research 86
9.7 Models 86
9.8 Forecasts 87
9.9 Expert Panels 87
9.10 GlobalData Consulting 87
9.11 Contact Us 87
9.12 Disclaimer 87
List of Tables
Table 1: Healthcare IT Services Market, Global, Revenue ($bn), 2002-2009
15
Table 2: Healthcare IT Services Market, Global, Revenue ($bn), 2009-2016
16
Table 3: Professional IT Services Market, Global, Revenue ($bn), 2002-2009
26
Table 4: Professional IT Services Market, Global, Revenue ($bn), 2009-2016
28
Table 5: Support and Maintenance Services Market, Global, Revenue ($bn),
2002-2009 33
Table 6: Support and Maintenance Services Market, Global, Revenue ($bn),
2009-2016 34
Table 7: Healthcare IT Services Market, Global, Revenue by Geography ($bn),
2009 40
Table 8: Healthcare IT Services Market, North America, Revenue ($bn),
2002-2009 41
Table 9: Healthcare IT Services Market, North America, Revenue ($bn),
2009-2016 42
Table 10: Healthcare IT Services Market, Europe, Revenue ($bn),
2002-2009 43
Table 11: Healthcare IT Services Market, Europe, Revenue ($bn),
2009-2016 44
Table 12: Healthcare IT Services Market, Asia-Pacific, Revenue ($bn),
2002-2009 46
Table 13: Healthcare IT Services Market, Asia-Pacific, Revenue ($bn),
2009-2016 47
List of Figures
Figure 1: Healthcare IT Services Cycle 8
Figure 2: Healthcare IT Business Models 10
Figure 3: Healthcare IT Services and Solutions Workflow 13
Figure 4: Healthcare IT Services Market, Global, Revenue ($bn), 2002-2009
15
Figure 5: Healthcare IT Services Market, Global, Revenue ($bn), 2009-2016
16
Figure 6: Global Healthcare IT Initiatives 21
Figure 7: Professional IT Services Market, Global, Revenue ($bn), 2002-2009
26
Figure 8: Professional IT Services Market, Global, Revenue ($bn), 2009-2016
28
Figure 9: Support and Maintenance Services Market, Global, Revenue ($bn),
2002-2009 33
Figure 10: Support and Maintenance Services Market, Global, Revenue ($bn),
2009-2016 34
Figure 11: Healthcare IT Services Market, Global, Revenue (%) by Type of
Healthcare Clients 36
Figure 12: Pricing Strategy Overview, Healthcare IT Services 37
Figure 13: Pricing Strategy Analysis, Healthcare IT Services 39
Figure 14: Healthcare IT Services Market, Global, Revenue (%) by Geography
40
Figure 15: Healthcare IT Services Market, North America, Revenue ($bn),
2002-2009 41
Figure 16: Healthcare IT Services Market, North America, Revenue ($bn),
2009-2016 42
Figure 17: Healthcare IT Services Market, Europe, Revenue ($bn),
2002-2009 43
Figure 18: Healthcare IT Services Market, Europe, Revenue ($bn),
2009-2016 44
Figure 19: Healthcare IT Services Market, Asia-Pacific, Revenue ($bn),
2002-2009 46
Figure 20: Healthcare IT Services Market, Asia-Pacific, Revenue ($bn),
2009-2016 47
Figure 21: Healthcare IT Services Market, Global, Revenue (%), by Type of
Service Provider 49
Figure 22: Accenture Healthcare Strategy 60
Figure 23: ACS Healthcare Strategy 62
Figure 24: CSC Healthcare Strategy 65
Figure 25: Dell Healthcare Strategy 67
Figure 26: HP Healthcare Strategy 69
Figure 27: IBM Healthcare Strategy 72
