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市場調查報告書
美國企業用通訊設備服務市場
U.S. Enterprise Telephony Equipment Service Markets
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本報告已在2011年09月09日停止出版。
Abstract
This study discusses the U.S. market for enterprise telephony equipment
services including private branch exchange system (PBX), key telephony system
(KTS), Internet protocol private branch exchange system (IP PBX) and terminal
(analog, digital and IP phones) installation, professionals services,
contractual maintenance, time and material (T&M) charges and moves, adds and
changes (MACs) charges.
It provides and overview of industry challenges,
market drivers and restraints, and market and technology trends. It offers an
in-depth competitive analysis and revenue forecasts. Finally, it provides some
strategic recommendations to market participants.
Table of Contents
1. EXECUTIVE SUMMARY
Executive Summary
- Executive Summary
- Scope and Research Methodology
- Definitions
2. MARKET DEFINITIONS AND OVERVIEW
Market Overview
- State of the Market
- Major Market & Technology Trends
- Major Findings by Type of Services
3. MARKET FORECASTS
Market Analysis
- Market Engineering Metrics
- Industry Challenges
- Market Drivers
- Market Restraints
Revenue Forecasts
- Total Service Market
- Installation and Professional Services
- Contractual Maintenance and Managed CPE Services
- T&M and MACs Services
4. COMPETITIVE ANALYSIS
Competitive Analysis
- Competitive Structure
- Market Share Analysis
- Competitive Trends
Competitor Profiles
- 3Com
- Alcatel-Lucent
- AT&T
- Avaya
- Black Box
- CenturyTel
- Cisco
- Inter-Tel
- Mitel
- NEC Unified Solutions
- Nortel Networks
- Shared Technologies
- Siemens
- System Integrators
- Toshiba
- Verizon Business
5. STRATEGIC RECOMMENDATIONS
Strategic Considerations
- Vendors and Service Providers Need to Differentiate Between SMB and
Large-Enterprises Service Offering
- Participants that Successfully Identify the Needs of Vertical Markets Make
a Difference
- Multi-vendor IP Telephony Management is Becoming Key
- Other Important Considerations
Strategic Insight
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