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市場調查報告書
非洲金屬･礦業自動化/控制解決方案 (ACS) 的顧客滿意度
Customer Satisfaction Analysis for Automation and Control Solutions (ACS) in the African Metal and Mining Industry
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非洲金屬･礦業自動化/控制解決方案 (ACS) 的顧客滿意度 是由出版商Frost & Sullivan在2007年06月所出版的。
這份英文市場調查報告書包含106 Pages 價格從美金7800起跳。
Abstract
This Frost & Sullivan research service titled Customer Satisfaction Analysis
for Automation and Control Solutions in the African Metal and Mining Industry
provides a detailed analysis of customer requirements and satisfaction with
the products and services from their suppliers. In this research, Frost &
Sullivan' s expert analysts thoroughly examine the following technologies:
PLCs, SCADA systems, distributed control systems (DCS) and human machine
interface (HMI).
This analysis is available through our Industrial Automation and Process
Control Growth Partnership Services programme. With this programme, clients
receive industry-leading market research such as this, along with technical
and econometric data and many interactive features including Analyst Inquiry
Time and Client Councils.
Table of Contents
1. Introduction to Automation and Control Solutions (ACS) in the African Metal and Mining ndustry
- 1. Executive Summary
- 1. Industry Overview
- 2. Research Overview
- 3. Purchase Drivers
- 4. Purchase Restraints
- 5. Customer Expectations and Requirements
- 6. Customer Satisfaction
- 7. Effectiveness of Marketing and Branding
- 8. Conclusion
- 2. Scope and Methodology
- 1. Overview
- 2. Survey Design and Data Analysis
- 3. Geographical Scope
- 4. Industry Scope
- 5. Product Scope
- 3. Purchasing Process
- 1. Overview
- 2. End-user Purchase Drivers
- 3. End-user Purchase Restraints
- 4. Sources of Information
- 5. Decision Making
- 6. Purchasing Channel
- 7. End-user Indication of Future Needs
- 4. Customer Requirements
- 1. Overview
- 2. Service Related Factors
- 3. Supplier and Product Related Factors
- 5. Customer Satisfaction
- 1. Overview
- 2. Analysis of Satisfaction Levels
- 3. Overall Satisfaction Rating of OEMs
- 6. Effectiveness of Marketing Effort and Brand Awareness
- 1. Overview of Brand Awareness
- 2. Comparison of Market Share and Brand Awareness Levels
- 3. Product Segment Market Share Analysis
- 7. Conclusion
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