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市場調查報告書

北美的企業的行動工作人員管理解決方案的評估

North American Businesses Evaluate Mobile Workforce Management Solutions

出版商 Frost & Sullivan 商品編碼 370966
出版日期 內容資訊 英文 63 Pages
商品交期: 最快1-2個工作天內
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北美的企業的行動工作人員管理解決方案的評估 North American Businesses Evaluate Mobile Workforce Management Solutions
出版日期: 2016年09月06日 內容資訊: 英文 63 Pages
簡介

本報告提供北美的企業的行動工作人員管理解決方案市場調查分析,解決方案的發展,偏好,計劃,加上顧客滿意度,固有商務的影響,引進障礙等系統性資訊。

摘要整理

調查概要

北美的行動工作者應用程式市場的宏檢驗

  • 行動工作者應用:北美的產業部門的目前發展層級
  • 行動工作者應用:目前發展層級 (各企業規模)
  • 行動工作者應用:目前發展層級 (各國)
  • 行動工作者應用:計劃中的新發展
  • 行動工作者應用:計劃中的新發展 (各企業規模)
  • 行動工作者應用:計劃中的新發展層級 (各國)
  • 行動工作者應用的考察

行動工作人員管理解決方案的現在、計劃中的發展

  • 行動工作人員管理解決方案的北美的產業部門的目前發展計劃
  • 行動工作人員管理解決方案的目前發展計劃 (各企業規模)
  • 行動工作人員管理解決方案的目前發展計劃 (各國)
  • 發展計劃的考察
  • 現在、計劃中的實行

行動工作人員管理的實行障礙

  • 對不關心的企業的行動工作人員管理的實行障礙
  • 對不關心的企業的行動工作人員管理的實行障礙 (各國,各企業規模)
  • 對「計劃企業」的行動工作人員管理的實行障礙
  • 行動工作人員管理的實行障礙的考察

行動工作人員管理的實行的複雜

  • 行動工作人員管理的實行複雜的程度
  • 行動工作人員管理的實行複雜的程度 (各國)
  • 行動工作人員管理的實行複雜的程度 (各企業規模)
  • 實行複雜的考察
  • 行動工作人員管理解決方案使用的行動裝置

行動工作人員管理用戶的滿意度與對商務的影響

  • 行動工作人員管理解決方案的目前用戶的滿意度
  • 行動工作人員管理的顧客滿意度 (各國)
  • 行動工作人員管理的顧客滿意度 (各企業規模)
  • 顧客滿意度的考察
  • 主要的行動工作人員管理的商務的影響
  • 主要的行動工作人員管理的商務的影響 (各國,各企業規模)
  • 商務的影響的考察
  • 「最好」行動工作人員管理品牌

策略性行動合作夥伴的選擇

  • 推薦的策略性行動合作夥伴
  • 推薦的行動合作夥伴 (各企業規模)
  • 推薦的行動應用程式合作夥伴的考察
  • 行動應用程式合作夥伴的選擇標準
  • 行動應用程式合作夥伴的選擇標準:2015年 vs. 2016年排行榜
  • 行動合作夥伴的選擇標準 (各企業規模)
  • 行動合作夥伴的選擇標準的考察

彙整

關於Frost&Sullivan

目錄
Product Code: 9ABE-27

2016 Customer Feedback Signals Growth Market

Mobile workforce management solutions (also known as mobile field service management) enable the remote service employee to receive and transmit work-related information on a real-time basis via his or her mobile device--smartphone, tablet, ruggedized mobile computing device. MWM-specific responses to the 2016 Frost & Sullivan Mobile Enterprise Applications survey, an annual survey of 313 North American businesses, are explored in this market insight. Specific responses regarding MWM deployments, preferences, and plans are summarized and analyzed. Customer satisfaction levels, specific business impacts, and adoption barriers around mobile workforce management are also tabulated and discussed.

Table of Contents

1. NORTH AMERICAN BUSINESSES EVALUATE MOBILE WORKFORCE MANAGEMENT SOLUTIONS

Executive Summary

  • Key Findings
  • Key Findings (continued)

Survey Design

  • 2016 Mobile Enterprise Applications Survey
  • 2016 Mobile Enterprise Applications Survey (continued)

A Macro View of the North American Mobile Worker App Market

  • Mobile Worker Applications-Current Deployment Levels in the North American Business Sector
  • Mobile Worker Applications-Current Deployment Levels by Company Size
  • Mobile Worker Applications-Current Deployment Levels by Country
  • Mobile Worker Applications-Planned New Deployments During 2016-2017
  • Mobile Worker Applications-Planned New Deployments by Company Size
  • Mobile Worker Applications-Planned New Deployment Levels by Country
  • Mobile Worker Applications Discussion

Current and Planned Deployment of Mobile Workforce Management Solutions

  • Current Mobile Workforce Management Solution Deployment Plans in the North American Business Sector
  • Current Mobile Workforce Management Solution Deployment Plans by Company Size
  • Current Mobile Workforce Management Solution Deployment Plans by Country
  • Deployment Plans Discussion
  • Deployment Plans Discussion (continued)
  • Current and Planned Implementations

Mobile Workforce Management Implementation Barriers

  • Barriers to Mobile Workforce Management Implementation for Disinterested Businesses
  • MWM Implementation Barriers for Disinterested Businesses by Country and Company Size
  • Barriers to Mobile Workforce Management Implementation for “Planners”
  • MWM Implementation Barriers for Planners by Country and Company Size
  • MWM Implementation Barriers Discussion

Mobile Workforce Management Implementation Complexity

  • Degree of Mobile Workforce Management Implementation Complexity
  • Degree of Mobile Workforce Management Implementation Complexity by Country
  • Degree of Mobile Workforce Management Implementation Complexity by Company Size
  • Implementation Complexity Discussion
  • Mobile Devices Used with Mobile Workforce Management Solutions

Mobile Workforce Management User Satisfaction and Business Impacts

  • Current User Satisfaction with Mobile Workforce Management Solutions
  • Mobile Workforce Management Customer Satisfaction by Country
  • Mobile Workforce Management Customer Satisfaction by Company Size
  • Customer Satisfaction Discussion
  • Top Mobile Workforce Management Business Impacts
  • Top Mobile Workforce Management Business Impacts by Country and Company Size
  • Business Impacts Discussion
  • “Best” Mobile Workforce Management Brand

Choosing a Strategic Mobility Partner

  • Preferred Strategic Mobility Partners
  • Preferred Mobility Partners by Company Size
  • Preferred Mobile Applications Partner Discussion
  • Mobile Applications Partner Selection Criteria
  • Mobile Applications Partner Selection Criteria, 2015 versus 2016 Rankings
  • Mobility Partner Selection Criteria by Company Size
  • Mobility Partner Selection Criteria Discussion

The Last Word

  • The Last Word
  • Legal Disclaimer

The Frost & Sullivan Story

  • The Frost & Sullivan Story
  • Value Proposition: Future of Your Company & Career
  • Global Perspective
  • Industry Convergence
  • 360° Research Perspective
  • Implementation Excellence
  • Our Blue Ocean Strategy
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