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市場調查報告書

客服中心/辦公室用頭戴式耳機的全球市場

Global Contact Center and Office Headset Market

出版商 Frost & Sullivan 商品編碼 338944
出版日期 內容資訊 英文 75 Pages
商品交期: 最快1-2個工作天內
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客服中心/辦公室用頭戴式耳機的全球市場 Global Contact Center and Office Headset Market
出版日期: 2015年09月04日 內容資訊: 英文 75 Pages
簡介

隨著企業的通訊環境轉移至桌上型通,企業用頭戴式耳機的需求預期擴大。

本報告提供全球客服中心用及辦公室用的頭戴式耳機的市場相關分析、市場整體的促進、阻礙因素和接受模式、競爭趨勢、成長機會、市場整體趨勢的變化與預測、各部門 (客服中心用、辦公室用) 及各地區詳細趨勢、今後的市場成長的方向性的調查評估。

第1章 摘要整理

  • 分析的要點
  • 市場測量
  • CEO的見解

第2章 市場概要

  • 市場定義
  • 本報告的問題的認知
  • 市場流通管道
  • 市場概要和明細

第3章 推動及阻礙市場要素:市場整體

  • 推動市場要素
  • 阻礙市場要素

第4章 市場預測與趨勢:市場整體

  • 市場預測的前提條件
  • 出貨量、市場收益額的預測
  • 出貨量、市場收益額的預測:有線式/無線式頭戴式耳機的情況
  • 出貨量、市場收益額的預測:UC (整合通訊) 支援頭戴式耳機的情況
  • 價格趨勢與其預測
  • 需求分析

第5章 市場佔有率及競爭分析:市場整體

  • 市場佔有率
  • 競爭環境
  • 大企業
  • 競爭要素和評估

第6章 客服中心用頭戴式耳機市場分析

  • 市場測量
  • 出貨量、市場收益額的預測

第7章 辦公室用頭戴式耳機市場分析

  • 市場測量
  • 出貨量、市場收益額的預測

第8章 地區分析

  • 北美、南美市場概要
  • 歐洲、中東、非洲地區 (EMEA) 市場概要
  • 亞太地區市場概要

第9章 大趨勢與產業重組的影響

  • 客服中心/辦公室用頭戴式耳機市場上,大趨勢的影響

第10章 結論

  • 未來預測
  • 建議
  • 法律上的免責聲明

第11章 附錄

目錄
Product Code: NF15-01-00-00-00

The Move to Desktop Communications Drives Demand for Enterprise Headsets

This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysis provides telecommunication providers and manufacturers with a detailed look at the dynamics of a changing market. Frost & Sullivan expects that this analysis will provide vendors with valuable insights to increase their growth and penetration opportunities within the headset marketplace.

Table of Contents

1. EXECUTIVE SUMMARY

  • 1. Key Findings
  • 2. Measurements
  • 3. Measurements (continued)
  • 4. CEO's Perspective

2. MARKET OVERVIEW

  • 1. Market Definitions
  • 2. Market Definitions (continued)
  • 3. Market Definitions (continued)
  • 4. Market Definitions (continued)
  • 5. Key Questions This Study Will Answer
  • 6. Market Distribution Channels
  • 7. Market Distribution Channels Discussion
  • 8. Market Distribution Channels Discussion (continued)
  • 9. Market Distribution Channels Discussion (continued)
  • 10. Market Overview-Segmentation
  • 11. Market Overview-Segmentation (continued)
  • 12. Market Overview-Segmentation (continued)

3. DRIVERS AND RESTRAINTS-TOTAL CONTACT CENTER AND OFFICE HEADSET MARKET

  • 1. Market Drivers
  • 2. Market Restraints

4. FORECASTS AND TRENDS-TOTAL CONTACT CENTER AND OFFICE HEADSET MARKET

  • 1. Forecast Assumptions
  • 2. Total Contact Center and Office Headset Market-Unit Shipment and Revenue Forecast
  • 3. Total Contact Center and Office Headset Market-Corded versus Cordless Unit Shipment and Revenue Forecast
  • 4. Total Contact Center and Office Headset Market-UC-enabled Headset Unit Shipment and Revenue Forecast
  • 5. Unit Shipment and Revenue Forecast Discussion
  • 6. Total Contact Center and Office Headset Market-Pricing Trends and Forecast
  • 7. Pricing Trends and Forecast Discussion
  • 8. Demand Analysis
  • 9. Demand Analysis (continued)
  • 10. Demand Analysis (continued)
  • 11. Demand Analysis (continued)
  • 12. Demand Analysis Discussion
  • 13. Demand Analysis Discussion (continued)
  • 14. Demand Analysis Discussion (continued)

5. MARKET SHARE AND COMPETITIVE ANALYSIS-TOTAL CONTACT CENTER AND OFFICE HEADSET MARKET

  • 1. Market Share
  • 2. Competitive Environment
  • 3. Top Competitors
  • 4. Top Competitors (continued)
  • 5. Top Competitors (continued)
  • 6. Competitive Factors and Assessment
  • 7. Competitive Factors and Assessment (continued)
  • 8. Competitive Factors and Assessment (continued)

6. CONTACT CENTER HEADSET SEGMENT ANALYSIS

  • 1. Measurements
  • 2. Unit Shipment and Revenue Forecast
  • 3. Unit Shipment and Revenue Forecast Discussion

7. OFFICE HEADSET SEGMENT ANALYSIS

  • 1. Measurements
  • 2. Unit Shipment and Revenue Forecast
  • 3. Unit Shipment and Revenue Forecast Discussion

8. REGIONAL ANALYSIS

  • 1. North America & Latin America Key Findings
  • 2. Europe, Middle East, and Africa Key Findings
  • 3. Asia-Pacific Key Findings

9. MEGA TRENDS AND INDUSTRY CONVERGENCE IMPLICATIONS

  • 1. Mega Trend Impact on the Contact Center and Office Headset Market

10. THE LAST WORD

  • 1. The Last Word-Predictions
  • 2. The Last Word-Recommendations
  • 3. Legal Disclaimer

11. APPENDIX

  • 1. Methodology
  • 2. Measurements
  • 3. Measurements (continued)
  • 4. Additional Sources of Information on Contact Center and Office Headsets
  • 5. List of Companies Included in "Others"
  • 6. Partial List of Companies Interviewed
  • 7. List of Exhibits
  • 8. List of Exhibits (continued)
  • 9. List of Exhibits (continued)
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