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市場調查報告書

北美,南美,歐洲的政府部門的IT的未來趨勢

The Future of IT in the Government Sector in North America, Latin America, and Europe

出版商 Frost & Sullivan 商品編碼 327505
出版日期 內容資訊 英文 85 Pages
商品交期: 最快1-2個工作天內
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北美,南美,歐洲的政府部門的IT的未來趨勢 The Future of IT in the Government Sector in North America, Latin America, and Europe
出版日期: 2015年03月27日 內容資訊: 英文 85 Pages
簡介

本報告提供北美,南美,歐洲的政府部門IT之目前使用情形與未來決策行動調查分析,提供您想法,影響要素,使用情形,技術狀況等相關的系統性資訊。

第1章 調查目標與手法

第2章 摘要整理

第3章 政府機關的技術的想法方面

  • 政府部門的IT主要課題
  • IT主要課題:各機關規模
  • IT主要課題:各地區
  • IT主要課題:組織類別

第4章 政府部門的IT投資的影響因素

  • IT投資主要的推動因素
  • IT投資主要的推動因素:各機關規模
  • IT投資主要的推動因素:各地區
  • IT投資主要的推動因素:組織類別

第5章 政府部門的現在·未來的IT使用情形

  • 目前IT使用情形
  • 現在·未來的IT使用情形
  • IT的目前使用情形:各機關規模
  • IT的目前使用情形:各地區
  • IT的目前使用情形:組織類別
  • 技術引進
  • 組織內地的技術的利用頻率
  • 致力於解決主要課題的情況下IT的有效性
  • 主要課題:IT人員先進IT工具的訓練
  • 主要課題:行動工作者的支援

第6章 政府部門IT主要原因的影響

  • 技術說明:知覺圖像的理解
  • 知覺圖像:政府部門的IT及影響的屬性

第7章 政府部門的技術狀況

  • 通訊基礎設施:現在·未來的使用情形
  • 不使用特定的IT解決方案的理由
  • 高度安全風險

第8章 政府部門的IT和雲端運算

  • 雲端供應商的選擇標準
  • 雲端供應商的選擇標準:各機關規模
  • 雲端供應商的選擇標準:各地區
  • 雲端運算/託管通訊使用的想法方面
  • 雲端運算的使用的滿意度:各機關規模
  • 雲端運算的使用相關滿意度:各地區
  • 雲端運算對於的非用戶的想法
  • 雲端的IT發展
  • 雲端的現在的IT發展情形:各機關規模
  • 雲端的現在的IT發展情形:各地區
  • 雲端的現在的IT發展情形:組織類別

第9章 政府部門的社群媒體策略

  • 客戶社群媒體的使用
  • 客戶社群媒體的實行情形
  • 客戶社群媒體的目前實行情形:各機關規模
  • 為了提高組織收益的客戶社群媒體有效性
  • 內部合作用社群媒體的使用
  • 內部合作用策略的實施
  • 內部合作用策略的實施:各機關規模
  • 為了提高生產率的企業社群媒體有效性
  • 組織內的社群媒體的潛在優點

第10章 政府部門的行動裝置的使用

  • 機關所提供的設備
  • 機關支持的行動OS
  • 可連結網路的個人設備 (BYOD)
  • BYOD的政策和實施

第11章 政府部門的有效的IT預算

  • IT預算的整體情況

第12章 人力資源對IT的影響

  • 員工類型的分佈:各產業

第13章 簡介

  • 居住國家·IT的使用年數
  • IT決策者所扮演的角色和職位
  • 企業·調查受訪者的地理分佈
  • 機關的年度銷售額 (全球)

第14章 關於FROST & SULLIVAN

目錄
Product Code: NE9E-01-00-00-00

An End-user Perspective

The research objective is to measure the current use and future decision making behavior toward information technology (IT) within the government sector in North America, Latin America, and Europe. Government agencies continue to want to drive productivity; however, compared to a year ago, they are less concerned with reducing costs, accelerating decision making, or improving collaboration. Respondents expect the use of laptops to decrease, along with the use of smartphones and tablets. Telephony remains the most used technology, with almost 75% of respondents indicating that IP phones and smartphones are used on a daily basis. Email is still the most likely tool to be deployed in the cloud, but collaboration applications are catching up.

Table of Contents

1. RESEARCH OBJECTIVES AND METHODOLOGY

  • 1. Research Objectives
  • 2. Methodology
  • 3. Methodology (continued)

2. EXECUTIVE SUMMARY

  • 1. Executive Summary
  • 2. Executive Summary (continued)
  • 3. Executive Summary (continued)

3. ATTITUDES TOWARD TECHNOLOGY IN GOVERNMENT ORGANIZATIONS

  • 1. Major Challenges for IT in the Government Sector
  • 2. Top 5 Major Challenges for IT by Agency Size
  • 3. Top 5 Major Challenges for IT by Region
  • 4. Top 5 Major Challenges for IT by Type of Organization

4. INFLUENTIAL FACTORS ON IT INVESTMENT IN THE GOVERNMENT SECTOR

  • 1. Primary Drivers for IT Investment
  • 2. Primary Drivers for IT Investment by Agency Size
  • 3. Primary Drivers for IT Investment by Region
  • 4. Primary Drivers for IT Investment by Type of Organization

5. CURRENT AND FUTURE USE OF IT IN THE GOVERNMENT SECTOR

  • 1. Current Use of IT
  • 2. Current and Future Use of IT
  • 3. Current Use of IT by Agency Size
  • 4. Current Use of IT by Region
  • 5. Current Use of IT by Type of Organization
  • 6. Technology Deployment
  • 7. Frequency of Technology Use within the Organization
  • 8. Effectiveness of IT in Addressing Top Challenges
  • 9. Top Challenges-Training IT Staff on Advanced IT Tools
  • 10. Top Challenges-Supporting Mobile Workers

6. IMPACT OF INFLUENTIAL FACTORS ON IT IN THE GOVERNMENT SECTOR

  • 1. Technical Note-Understanding Perceptual Maps
  • 2. Perceptual Map-IT and Influential Attributes: Government Sector

7. STATE OF TECHNOLOGY IN THE GOVERNMENT SECTOR

  • 1. Communications Infrastructure-Current and Future Use
  • 2. Communications Infrastructure-Current Use
  • 3. Reasons for Not Using Certain IT Solutions
  • 4. Reasons for Not Using Certain IT Solutions (continued)
  • 5. High Security Risks

8. IT AND CLOUD COMPUTING IN THE GOVERNMENT SECTOR

  • 1. Criteria When Selecting a Cloud Provider
  • 2. Criteria When Selecting a Cloud Provider by Agency Size
  • 3. Criteria When Selecting a Cloud Provider by Region
  • 4. Attitudes toward the Use of Cloud Computing/Hosted Communications
  • 5. Satisfaction with Cloud Computing Use by Agency Size
  • 6. Satisfaction with Cloud Computing Use by Region
  • 7. Non Users' Attitudes toward Cloud Computing
  • 8. IT Deployment in the Cloud
  • 9. Current Deployment of IT in the Cloud by Agency Size
  • 10. Current Deployment of IT in the Cloud by Region
  • 11. Current Deployment of IT in the Cloud by Type of Organization

9. SOCIAL MEDIA STRATEGIES IN THE GOVERNMENT SECTOR

  • 1. Use of Customer-facing Social Media
  • 2. Implementation of Customer-facing Social Media
  • 3. Current Implementation of Customer-facing Social Media by Agency Size
  • 4. Effectiveness of Customer-facing Social Media to Increase the Organization's Revenue
  • 5. Use of Social Media for Internal Collaboration
  • 6. Implementation of Strategies for Internal Collaboration
  • 7. Implementation of Strategies for Internal Collaboration by Agency Size
  • 8. Effectiveness of Enterprise Social Media to Improve Productivity
  • 9. Potential Benefits of Social Media within the Organization
  • 10. Potential Benefits of Social Media within the Organization (continued)

10. USE OF MOBILE DEVICES IN THE GOVERNMENT SECTOR

  • 1. Agency-issued Devices
  • 2. Agency-supported Mobile Operating Systems
  • 3. Personal Devices Allowed to Connect to the Network (BYOD)
  • 4. BYOD Policy and Enforcement

11. AVAILABLE IT BUDGETS FOR IT IN THE GOVERNMENT SECTOR

  • 1. The Big Picture of IT Budgets

12. IMPACT OF THE WORKFORCE ON IT

  • 1. Distribution of Worker Types by Industry

13. PROFILE

  • 1. Country of Residence and Years in IT
  • 2. IT Decision Making Role and Job Title
  • 3. Companies' and Respondents' Geographic Reach
  • 4. Agency's Global Annual Revenue

14. THE FROST & SULLIVAN STORY

  • 1. The Frost & Sullivan Story
  • 2. Value Proposition-Future of Your Company & Career
  • 3. North America and Europe Perspective
  • 4. Industry Convergence
  • 5. 360° Research Perspective
  • 6. Implementation Excellence
  • 7. Our Blue Ocean Strategy
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