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市場調查報告書

金融業界的IT未來-美國與歐洲:終端使用者的展望

The Future of IT in the Finance Industry - United States and Europe: An End User Perspective

出版商 Frost & Sullivan 商品編碼 307738
出版日期 內容資訊 英文 67 Pages
商品交期: 最快1-2個工作天內
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金融業界的IT未來-美國與歐洲:終端使用者的展望 The Future of IT in the Finance Industry - United States and Europe: An End User Perspective
出版日期: 2014年07月09日 內容資訊: 英文 67 Pages
簡介
整體上,金融領域的企業相較於其他領域,在IT上編列較多預算,而其大部分皆用於網路安全和客戶服務。由於網路安全和客戶服務的投資提高,金融領域的IT企業存在著巨大潛力,並且對於行動裝置和應用程式、社群媒體的關注升高,軟體電話也在增加當中。 本報告提出金融部門對於IT的現在及未來的決策行動分析等。 第1章 調查目的與調查手法 調查目的 調查手法 第2章 報告摘要 第3章 金融業界對於一般商業應用市場機會的態度 對於一般商業應用市場機會的整體態度-金融業界 技術摘記-知覺圖像的理解 第4章 金融業界IT投資的影響因子 IT投資的因子重要性-金融業界 為達成事業目的的IT活用效果-金融業界 第5章 金融業界現在及未來的IT技術使用 IT技術的成長機會-金融業界 IT技術現在與未來的使用-金融業界 第6章 金融業界IT技術的影響因子的衝擊 整體效果佳的行動應用程式-金融業界 第7章 在金融業界與廠商的關係所帶來的機會 通信基礎設備的現在與未來的使用-金融業界 第8章 金融業界的IT技術與雲端運算 已移轉至雲端的企業通信解決方案的現在比例-金融業界 已移轉至雲端的IT技術 -金融業界 預定移轉至雲端的IT技術-金融業界 預定移轉至雲端的企業通信解決方案的預估比例-金融業界 第9章 金融業界的社群媒體策略 對於社群媒體策略執行的外部及內部社群媒體策略-金融業界 客戶直接服務社群媒體策略的執行-金融業界 員工合作社群媒體策略的執行-金融業界 第10章 金融業界的行動應用程式導入 行動應用程式的導入-金融業界 4G網路在追加行動應用程式導入上的影響-金融業界 最佳的行動軟體應用程式設計-金融業界 企業規模別最佳的行動軟體應用程式設計-金融業界 對於行動解決方案的現在以及希望的策略夥伴-金融業界 第11章 金融業界的網路安全 網路安全技術的執行-金融業界 管理安全服務供應商的委外-金融業界 第12章 金融業界的行動裝置 企業發行的裝置-金融業界 企業支援的行動OS-金融業界 允許連結企業網路的個人裝置(BYOD)-金融業界 BYOD策略與執行-金融業界 第13章 金融業界可用於IT技術的IT預算 IT預算的主要部分 第14章 勞動力對IT的影響 業界的勞動者類型分配 意見資料:支援新業務所必要的成本增加 第15章 檔案資要 企業以及調查回覆者的地理範圍-金融業界 居住國家與IT年數-金融業界 IT決策的角色與職位-金融業界 法律免責聲明 第16章 附屬資料 第17章 關於Frost & Sullivan
目錄
Product Code: ND20-01-00-00-00

An End User Perspective

The research objective of this report was to measure the current use and future decision making behavior toward information technology (IT) within the finance sector. Overall, companies from the financial sector spend the highest percent of their budget on IT as compared to their counterparts from other sectors, with the highest proportion of their budget going to network security and customer care. The study concludes that there is much potential for IT companies in the financial sector, as there will be growing investment in network security and customer care. Furthermore, there is a great deal of focus on the use of mobile devices, mobile apps, and social media; softphones are also on the rise.

Table of Contents

1. RESEARCH OBJECTIVES AND METHODOLOGY

  • 1. Research Objectives
  • 2. Methodology

2. EXECUTIVE SUMMARY

  • 1. Executive Summary
  • 2. Executive Summary (continued)

3. ATTITUDES TOWARD GENERAL BUSINESS APPLICATIONS OPPORTUNITIES IN FINANCE INDUSTRY

  • 1. Overall Attitudes toward General Business Applications Opportunities-Finance Industry
  • 2. Technical Note-Understanding Perceptual Maps

4. INFLUENTIAL FACTORS ON IT INVESTMENTS IN FINANCE INDUSTRY

  • 1. Importance of Factors on IT Investments-Finance Industry
  • 2. Effectiveness at Utilizing IT to Achieve Business Objectives-Finance Industry

5. CURRENT AND FUTURE USE OF IT TECHNOLOGIES IN THE FINANCE INDUSTRY

  • 1. Growth Opportunities for IT Technologies-Finance Industry
  • 2. IT Technologies, Current and Future Usage-Finance Industry

6. IMPACT OF INFLUENTIAL FACTORS ON IT TECHNOLOGIES IN THE FINANCE INDUSTRY

  • 1. Overall Highly Effective Mobile Apps-Finance Industry

7. OPPORTUNITIES WITH VENDOR RELATIONSHIPS IN THE FINANCE INDUSTRY

  • 1. Communications Infrastructure, Current and Future Usage-Finance Industry

8. IT TECHNOLOGIES AND CLOUD COMPUTING IN THE FINANCE INDUSTRY

  • 1. Current Percent of Enterprise Communications Solutions Already Moved to the Cloud-Finance Industry
  • 2. IT Technologies Already Moved to the Cloud-Finance Industry
  • 3. Plans to Move IT Technologies to the Cloud-Finance Industry
  • 4. Expected Percent of Enterprise Communication Solutions Migration to the Cloud-Finance Industry

9. SOCIAL MEDIA STRATEGIES IN THE FINANCE INDUSTRY

  • 1. External and Internal Social Media Strategies for Social Media Policy Implementation-Finance Industry
  • 2. Implementation of Customer-Facing Social Media Strategies-Finance Industry
  • 3. Implementation of Employee Collaboration Social Media Strategies-Finance Industry

10. DEPLOYMENT OF MOBILE APPS IN THE FINANCE INDUSTRY

  • 1. Deployment of Mobile Apps-Finance Industry
  • 2. Impact of 4G Network on Deployment of Additional Mobile Apps-Finance Industry
  • 3. Best Mobile Software Application Designs-Finance Industry
  • 4. Best Mobile Software Application Designs by Company Size-Finance Industry
  • 5. Current and Preferred Strategic Partners for Mobile Solutions-Finance Industry

11. NETWORK SECURITY IN THE FINANCE INDUSTRY

  • 1. Implementation of Network Security Technologies-Finance Industry
  • 2. Outsourcing to Managed Security Service Providers-Finance Industry

12. MOBILE DEVICES IN THE FINANCE INDUSTRY

  • 1. Company Issued Devices-Finance Industry
  • 2. Company Supported Mobile Operating Systems-Finance Industry
  • 3. Personal Devices Allowed to Connect to Company Network (Bring Your Own Device)-Finance Industry
  • 4. BYOD Policy and Enforcement-Finance Industry

13. AVAILABLE IT BUDGETS FOR IT TECHNOLOGIES IN THE FINANCE INDUSTRY

  • 1. The Big Picture of IT Budgets

14. IMPACT OF THE WORKFORCE ON IT

  • 1. Distribution of Worker Types by Industry
  • 2. Attitude Profile: Supporting New Business Needs is Driving Up Costs

15. PROFILE

  • 1. Companies' and Respondents' Geographic Reach-Finance Industry
  • 2. Country of Residence and Years in IT-Finance Industry
  • 3. IT Decision Making Role and Job Title -Finance Industry
  • 4. Legal Disclaimer

16. APPENDIX

  • 1. Potential Growth Rate Details of IT Technologies-Finance Industry
  • 2. Potential Growth Rate Details of Opportunities with Vendor Relationships: Finance Industry

17. THE FROST & SULLIVAN STORY

  • 1. The Frost & Sullivan Story
  • 2. Value Proposition: Future of Your Company & Career
  • 3. Global Perspective
  • 4. Industry Convergence
  • 5. 360° Research Perspective
  • 6. Implementation Excellence
  • 7. Our Blue Ocean Strategy
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