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市場調查報告書

美國的電力自由化市場上的商業、產業客戶

Commercial and Industrial Customers in the US Deregulated Electricity Market

出版商 Frost & Sullivan 商品編碼 304805
出版日期 內容資訊 英文 72 Pages
商品交期: 最快1-2個工作天內
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美國的電力自由化市場上的商業、產業客戶 Commercial and Industrial Customers in the US Deregulated Electricity Market
出版日期: 2014年05月26日 內容資訊: 英文 72 Pages
簡介

美國24州成為能源的自由化市場,在14州電力、天然氣雙方完全自由化。

從決定本報告提供電力、能源服務管理上客戶的認識及購買標準的商業、250家產業中、大企業為對象所實施的客戶調查、各產業市場分析、終端用戶簡介、客戶認識、購買標準及能源服務的選擇標準等相關分析。

第1章 調查背景、目的

第2章 詳細調查手法

第3章 摘要整理

第4章 各產業市場分析

  • 各產業市場摘要
  • 小規模專利權
  • 製造
  • 教育
  • 資訊中心
  • 醫院

第5章 終端用戶簡介

  • 主要公共事業
  • 供應商的選擇
  • 契約類型
  • 契約期間
  • 供應商數
  • 每月的電力消耗量:MWh
  • 每月的電力消耗量:美金
  • 電費付款通知單
  • 月額整體成本比
  • 現場電力

第6章 客戶認識

  • 轉換預定
  • 估計客戶堅持現有供應商的理由
  • 目前認識
  • 停電情況下的經濟影響
  • 目前電力供應商的滿意度

第7章 購買標準

  • 購買標準
  • 再生能源
  • 節能、節約計劃的節約

第8章 能源服務的選擇標準

  • 能源服務選擇的決策者
  • 供給管理
  • 節能、能源管理
  • 設備的最佳化
  • 分散式發電
  • 需求反應
  • 獎勵的認識
  • 能源服務的主要供應商
  • 免責聲明

第9章 附錄

第10章 關於Frost & Sullivan

目錄
Product Code: NE1F-01-00-00-00

An in-depth look at Customer Choice for Energy Service and Electricity Consumption Patterns

Of the 24 states in the U.S. having deregulated markets for energy, 14 are fully deregulated in both electricity and gas with liberty to purchase from the best-price bidder while continuing to get electricity delivered using the distribution lines of the local utility. Between October and November 2013 Frost & Sullivan conducted a customer survey of 250 commercial & industrial medium and large companies to determine customer perception and purchase criteria for electricity and energy service management.Evaluating 6 of the 14 fully deregulated states, mainly, Illinois, Ohio, Pennsylvania, New Jersey, Maryland, and Connecticut found respondents of manufacturing, data centers, hospitals, small franchisees, and education end user profiles spelling out customer requirements to suppliers of choice in a market dictated by low customer loyalty, high price competition, and low market entry barriers. While these conditions were revealing of fractioned market, it demonstrates why price cuts cannot be the only method for customer retention and loyalty in the C&I market for electricity, and that customer apathy on the subject of electricity might just be explained by their ignorance of the difference between a Distribution Utility and a Competitive Retailer when choosing a supplier and not by generalising it a phenomenon observable in different ways throughout the market.

Table of Contents

1. RESEARCH BACKGROUND AND OBJECTIVES

  • 1. Research Background
  • 2. Research Objectives

2. METHOD DETAILS

  • 1. Method Details
  • 2. Method Details (continued)

3. EXECUTIVE SUMMARY CONCLUSIONS AND IMPLICATIONS

  • 1. Top Three Take Away Points
  • 2. Summary of Findings
  • 3. Summary of Findings (continued)
  • 4. Summary of Findings (continued)
  • 5. Summary of Findings (continued)
  • 6. Conclusions and Implications
  • 7. Conclusions and Implications (continued)
  • 8. Conclusions and Implications (continued)

4. VERTICAL MARKET ANALYSIS

  • 1. Vertical Market Summary
  • 2. Small Franchise
  • 3. Manufacturing
  • 4. Education
  • 5. Data Centers
  • 6. Hospitals

5. END-USER PROFILE

  • 1. Primary Utility
  • 2. Choice of Supplier
  • 3. Contract Type
  • 4. Contract Timeframe
  • 5. Number of Suppliers
  • 6. Monthly Power Consumption in MWh
  • 7. Monthly Power Consumption in Dollars
  • 8. Electricity Bill
  • 9. Percentage of Total Monthly Cost
  • 10. Onsite Power

6. CUSTOMER PERCEPTIONS

  • 1. Plans to Switch
  • 2. Customer Quotes on Why they Plan to Stay with Existing Vendor
  • 3. Current Perceptions
  • 4. Financial Impact if the Power Goes Out
  • 5. Satisfaction Level with Current Electricity Supplier

7. PURCHASE CRITERIA

  • 1. Purchase Criteria
  • 2. Renewable Power
  • 3. Savings through Energy Efficiency and Savings Programs

8. ENERGY SERVICE SELECTION CRITERIA

  • 1. Decision Maker for Selecting Energy Service
  • 2. Supply Management
  • 3. Energy Efficiency and Energy Management
  • 4. Facility Optimization
  • 5. Distributed Generation
  • 6. Demand Response
  • 7. Awareness for Incentives
  • 8. Top Providers for Energy Services
  • 9. Legal Disclaimer

9. APPENDIX

  • 1. Customer Quotes on Why They Plan to Stay with Existing Vendor
  • 2. Customer Quotes on Why They Plans to Stay with Existing Vendor (continued)
  • 3. Customer Quotes on Why They Plans to Stay with Existing Vendor (continued)
  • 4. Customer Quotes on Why They Plans to Stay with Existing Vendor (continued)
  • 5. Quotes on Energy Management Services
  • 6. Quotes on Outsourcing Energy Management Service
  • 7. Keynotes

10. THE FROST & SULLIVAN STORY

  • 1. The Frost & Sullivan Story
  • 2. Value Proposition: Future of Your Company & Career
  • 3. Global Perspective
  • 4. Industry Convergence
  • 5. 3602 Research Perspective
  • 6. Implementation Excellence
  • 7. Our Blue Ocean Strategy
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