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市場調查報告書
中東以及非洲的金融產業與IT市場：2012年的10大預測：好戲持續
MEA Finance Industry 2012 Top 10 Predictions: The Show Will Still Go On
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中東以及非洲的金融產業與IT市場：2012年的10大預測：好戲持續 是由出版商IDC Financial Insights在2012年01月所出版的。
這份英文市場調查報告書包含Pages: 12 價格從美金4480起跳。
本報告，調查•分析中東以及非洲地區(MEA)的金融產業與其相關的IT市場，提示市場概觀、2012年市場預測的前10大項目，加上重要建議，由下列摘要形式闡述。
第1章 預測
第2章 關於本調查報告
第3章 現況概觀
第4章 將來展望
- 預測#1： 金融機關為加強競爭上的優勢，將採用更創新的技術
- 預測#2： 行動銀行成為中東以及非洲地區銀行獲得過去所無法涵蓋市場的主要技術
- 預測#3： 金融機關整合系統，並且為使各客戶情報能一目暸然，將檢討既有IT平台的升級
- 預測#4： 金融機關將活用商業智慧工具，從大量資料中萃取出最大的價值
- 預測#5： 採用可確保終端使用者安全性的更強力技術手段，為客戶保護上所不可欠缺
- 預測#6： 對於金融業界的法律規範變更，IT預算和擴展計畫有可能受到影響，並妨礙到新技術的構想
- 預測#7： 2012年的不確定的政治經濟展望，將影響金融業界的新技術採用方針
- 預測#8： 為建立既有客戶以及潛力客戶的關係，金融業界將活用社群媒體
- 預測#9： 為改善客戶體驗，金融業界將檢討透過電子途徑的忠誠度計畫導入或開發
- 預測#10： 伊斯蘭的金融業界在2012年將持續健康成長，並且為滿足其必要性的技術開發為不可或缺
第5章 重要建議
第6章 參考資料
附表
附圖
This IDC Financial Insight study presents our top 10 IT market predictions for the finance industry in the Middle East and Africa in 2012. "IT budgets are forecast to continue growing in 2012. However, the uncertain economic, political, and regulatory environments will affect spending initiatives among financial institutions across the region. The expansion of alternative digital channels and the adoption of cloud computing for storage purposes, for example, will positively influence cost efficiency. In an increasingly competitive landscape, financial institutions will need to pay careful attention to improving customer service levels. The utilization of social media, development of remote-access services, implementation or expansion of loyalty programs, and improvement of customer security will thus all be critical in retaining customers and attracting new ones." - Senior Research Analyst Bijen Ramdas, IDC Financial Insights, MEA
Table of Contents
Predictions
In This Study
Situation Overview
Future Outlook
Prediction #1: Financial Institutions Will Introduce More Innovative Technologies to Increase Their Competitive Advantages
Prediction #2: Mobile Banking Will Be a Key Technology in Capturing the Unbanked Market Across the MEA Region
Prediction #3: Financial Institutions Will Consider Upgrading Their Existing IT Platforms to Achieve Systems Integration and a Single View of Each Customer
Prediction #4: Financial Institutions Will Leverage Business Intelligence Tools to Extract Maximum Value from High Volumes of Data
Prediction #5: The Adoption of Stronger End-User Security Practices Will Be Critical to Customer Protection
Prediction #6: Regulatory Changes in the Finance Industry Will Impact IT Budgets and Expansion Plans, Which Can Impede Technology Initiatives
Prediction #7: The Uncertain Economic and Political Outlook in 2012 Will Impact the Adoption of New Technologies in the Finance Industry
Prediction #8: Financial Institutions Will Utilize Social Media to Engage Existing or Prospective Customers
Prediction #9: Financial Institutions Will Consider Implementing or Developing Their Loyalty Programs Through Electronic Channels to Improve the Customer Experience
Prediction #10: Islamic Finance Will Continue Its Healthy Growth in 2012, and Technology Development Must Cater to It
Essential Guidance
Learn More
Related Research
Synopsis
Table: Smartphone Handset Market Volume (Units), 2010-2012
Figure: Middle East and Africa Finance Vertical IT Spending by Country/Sub-Region, 2011
Figure: GDP Development in the Middle East and North Africa and Sub-Saharan Africa, 2009-2012
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