全球的金融服務市場10大預測

Worldwide Financial Services 2012 Top 10 Predictions: Thriving or Just Surviving?

出版商	IDC Financial Insights
出版日期	2011年12月	商品編碼	226086
內容資訊	英文 Pages: 22
價格	US $ 4500 PDF by E-mail (Single user license)

簡介
目錄
相關商品

全球的金融服務市場10大預測 是由出版商IDC Financial Insights在2011年12月所出版的。這份英文市場調查報告書包含Pages: 22 價格從美金4500起跳。

簡介

2012年、對全球中大部分的金融機關來說是很多課題的ㄧ年、另一方面新一代的金融商品・服務所提供的基盤製作展望企業來說具有策略性的機會。

本報告書內容包括:全球整體金融服務市場的前10大預測等、內容綱要摘記如下:

預測

關於本調查

概況

2012年的主要主題
- 規範和組織遵循性的負擔
- 銷售通路、分析、客戶的信賴
- 事業效率性
- 收益強化
2012年的主要主導權
- 資本的最合適化
- 銷售通路的強化
- 基礎架構的改善
- 經濟和IT支出對市場的影響
2012年的IT及經濟的展望

今後的展望

1. 歐洲・美國的激動金融市場、機構的衰退、利益的低下會妨礙IT支出的成長但不會消滅
2. 注意到金融機構需要新的商業模式的開發、其實行迴避金融產業
3. 金融機構為最合適的客戶經驗所合適的銷售通路使用的痛苦
4. 金融機構因技術可能的新價格選項所開拓的收益釀成在2012年也持續成為很大的課題
5. 主要系統的壽命和複雜性的IT信賴性為主要風險因素
6. 金融機構所釀成的行動付款在10％以下
7. 金融機構今後也會計劃經營效率性目標為40％的平均成本收入率
8. 風險管理達600億美金、全球的金融服務佔IT投資的15％
9. 金融機構改善意思決定、財務結果活性化的關係使用社群媒體
10. 第1層的銀行及資本市場企業的40％以上為「大量檔案」／分析事業與技術策略實行所需要的準備

主要提議

參考資料

This IDC Financial Insights report presents our top 10 predictions for global financial services. As we entered 2011, optimism was gaining traction; however, as the year progressed, economic and market conditions began to erode. Looking into 2012, financial institutions will need to directly address the concerns around regulatory changes as well as deal with an aging infrastructure that may manifest into customer interruptions of service and continued public sentiment against the industry.

According to David Potterton, vice president of Global Research at IDC Financial Insights, "While 2012 will be challenging for many financial institutions around the world, it also presents strategic opportunities for firms with vision to create the foundation to offer the next generation of financial products and services."

Predictions

In This Study

Situation Overview

2012 Key Themes
- Regulatory and Compliance Burden
- Channels, Analytics, and Customer Trust
- Business Efficiency
- Revenue Enhancement
2012 Key Initiatives
- Capital Optimization
- Channel Enhancement
- Infrastructure Improvements
- Market Impact on Economy and IT Spend
IT and Economic Outlook for 2012

Future Outlook

1. Tumultuous Financial Markets, Failing Institutions, and Lower Profits in Europe and the United States Will Inhibit, But Not Eliminate, IT Spending Growth
2. Financial Institutions Will See the Need to Develop a New Business Model, But Execution Will Elude the Industry
3. Financial Institutions Will Struggle to Harness the Right Channel Mix for an Optimum Customer Experience
4. Revenue Generation Will Continue to Be a Major Challenge in 2012 as Financial Institutions Explore New Pricing Options Enabled by Technology
5. IT Reliability Will Become a Major Risk Factor Because of the Age and Complexity of Key Systems
6. Financial Institutions Will Generate Less than 10% of Total Mobile Payments
7. Financial Institutions Will Continue to Tackle Operational Efficiencies and Will Target Average Cost Income Ratios of 40%
8. Risk Management Will Top $60 Billion and 15% of Total IT Investments Across Worldwide Financial Services
9. Financial Institutions Will Use Social Media to Improve Decision Making and Drive Financial Results
10. Over 40% of All Tier 1 Banking and Capital Market Firms Will Gear Up to Execute "Big Data"/Analytics Business and Technology Strategies