亞太地區保險業的2012年10大預想：保險業者為了抓住機會而訂的戰略性趨勢 是由出版商IDC Financial Insights在2011年12月所出版的。
這份英文市場調查報告書包含Pages: 42 價格從美金4500起跳。
亞太地區的保險業在世界性不景氣的陰影下似乎有了復甦之兆，業者急切地尋求可信賴而且可以動態支援技術的智慧運用的事業框架。
本報告書為2010年亞太地區保險業的戰略性動態之10大預想，概述如下。
預想
概況
今後的展望
- 對2012年的10大預想
- 預想1：保險業者以協調提升顧客經驗為焦點，資料統合與分析在今後也會激烈展開
- 預想2：隨著顧客的多樣化，保險業者必須擴大及開發間接販售網路
- 預想3：從現在的景氣不安中，風險管理變得必要
- 預想4：事業成績最佳化帶來了緊急的競争壓力之激化
- 預想5：保險業者以使用工具與技術來提升生產性與確保代理店的販售力為焦點
- 預想6：偽裝的索賠增加保險業者運用成本達5％、偽証管理的趨勢將更加嚴峻
- 預想7：更多業者為了變更販售者與提升核心性保險用途的敏捷性向上而開發戰略性佈局
- 預想8：保險業者醫療在年金、微型保險商品等代替收益領域急速的變得多樣化
- 預想9：2012年技術支出有一部分是針對新的IT輸送標準、平均上升5∼10％
- 預想10：保險法規的影響力增加、對應法規的成本負擔也增加
主要提案
參考資料
This IDC Financial Insights report presents predictions on the top strategic initiatives for Asia/Pacific's insurers for 2012. The predictions were put together in light of a potential repeat of the economic malaise and are intended to help insurers thrive and carpe diem (i.e., seize the day).
This report consolidates information and perspectives gleaned from interactions with insurers and technology vendors across this region through the course of the past year, supplemented with our extensive industry knowledge. It also takes into consideration findings from an earlier regional survey, where respondents shared rankings for strategic areas they were gravitating toward in 2012.
"As the very real possibility of another global downturn casts a pall over Asia/Pacific's insurance sector, we see even greater urgency for players to forge ahead with a dynamic and lean business framework supported with the smart utilization of technology," remarked Li-May Chew, CFA, associate research director for IDC Financial Insights' Asia/Pacific Financial Advisory Service.
"Strategic initiatives that will enable insurers to carpe diem, or make the most out of the current situation as we venture guardedly into 2012, include focusing on data integration and analysis to boost customer experiences, innovating and delivering on a multichannel model, demonstrating proactive risk stewardship in light of escalating regulatory and compliance requirements, optimizing on business transformation initiatives, and raising productivity and allegiance of the agency force."
"Insurers are also deeply engrossed in countering fraudulent activities, working on enhancing core insurance applications, and diversifying into ancillary lines of businesses. Meanwhile, we predict technology spending rising an average of 5-10% in 2012. In countries where regulations do not restrict their use, some of that spending would be channeled into cost-effective technology architectures such as cloud computing."
Table of Contents
Predictions
In This Study
Situation Overview
Future Outlook
Our Top 10 Predictions for 2012
Prediction #1: Data Integration and Analysis Will Continue to Shift to a Higher Gear as Insurers Place Concerted Focus on Raising Customer Experiences
Prediction #2: The Customer of the Future Will Be Multimodal, and Insurers Will Need to Expand and Innovate on Their Indirect Distribution Network
Bancassurance
Online Portals
Mobile Distribution
Prediction #3: Risk Management Will Remain Crucial, Despite - or Perhaps Because of - the Current Uncertain Economic Climate
Prediction #4: Optimizing Business Performance Will only Take on Greater Urgency as Competitive Pressures Intensify
Prediction #5: Insurers Will Focus on Raising Productivity and Retention of Their Agency Force via Tools and Technologies
Prediction #6: With Falsified Claims Raising Insurers' Operating Cost up to 5%+, Fraud Management Initiatives Will Continue with Rigor
Prediction #7: More Carriers Will Develop Strategic Road Maps for Vendor Replacements or Agility Enhancements to Their Core Insurance Applications
Prediction #8: Insurers Will Increasingly Diversify into Alternative Revenue Segments such as Health, Pension, and Microinsurance Products
Prediction #9: Technology Spend Will Rise an Average of 5-10% in 2012, with Some Being Channeled into New IT Delivery Paradigms
Prediction #10: Insurance Regulations Are Increasingly Making Their Impact Felt, But Unfortunately, So Will the Corresponding Regulatory Cost Burden
Essential Guidance
Actions for Insurers
Actions for Vendors
Learn More
Related Research
Synopsis
Table: Top 10 Predictions for Asia/Pacific Insurance, 2012
Figure: China's Projected Gross Written Premium, 2010-2015
Figure: China's Gross Written Premium and Growth Rate, 2005-2010
Figure: Tools for an Effective Agency Channel Management
Figure: Projected Increase in Technology Spending, 2011 Versus 2010
