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市場調查報告書

亞太地區金融機構的網路銀行

Best Practices: The Internet Banking Wish List -- What's Next for Asia/Pacific Banks?

出版商 IDC Financial Insights
出版日期 2009年09月 商品編碼 100514
內容資訊 英文 Pages: 17
價格
US $ 4750 PDF by E-mail (Single user license)


亞太地區金融機構的網路銀行 是由出版商IDC Financial Insights在2009年09月所出版的。 這份英文市場調查報告書包含Pages: 17 價格從美金4750起跳。

目錄

Abstract

This IDC Financial Insights report examines the features that will shape the new generation of retail Internet banking offerings among Asia/Pacific financial institutions. The report highlights emerging best practices in the use of these new features and functionalities as banks strive to enhance their online propositions.

Michael Araneta, senior consulting and research manager at IDC Financial Insights Asia/Pacific remarks, "The requirements in banks' Internet banking wish lists are ultimately meant to enhance the customer experience online. Expect the introduction of personal financial management tools, integrated landing pages, interface customization, advanced search capabilities, and suggestions at point of interaction, as well as more focus on activity analytics. These will transform the online banking experience as we know it."

Araneta continues, "The emergence of Web 2.0 technologies will require an iterative development of new-generation online banking offerings. This will require a mindset change among teams responsible for strategy, development, and production. Furthermore, the emergence of new Internet banking features and their attending requirements for back-end integration, multichannel consistency, security, and support for Web 2.0 will mean a broadening of the vendor landscape."

Table of Contents

  • Financial Insights Opinion
  • In This Report
    • The Scope Defined
  • Situation Overview
    • Key Growth Drivers
    • Best Practice Institutions: Leaders in Internet Banking
  • Future Outlook
    • Personal Financial Management Tools
    • Integrated Landing Pages
    • Interface Customization
    • Advanced Search
    • Suggestions at Point of Interaction
    • Web Activity Analytics
    • Capabilities in the Periphery
      • Application Mashups
      • Widgets
      • Accessibility
      • Loyalty
    • Other Dynamics in Play
      • Direct Banks
      • The Vendor Landscape in Asia/Pacific
  • Essential Guidance
    • Actions for Financial Institutions
    • Actions for Vendors
  • Learn More
    • Related Research
    • Synopsis
  • Table: Active Online Banking Users in Select Asia/Pacific Countries
  • Table: Leading Internet Banking Players in Asia/Pacific
  • Figure: Active Internet Banking Users in Selected Australian Banks
  • Figure: The 2009 Internet Banking Wish List
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