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市場調查報告書

旅遊業的標準:對於全球主要市場上旅遊保險、輔助服務的消費者方法

Travel Metrics: Consumer Approaches to Travel Insurance and Assistance in Selected Global Markets

出版商 Finaccord Ltd. 商品編碼 311032
出版日期 內容資訊 英文 310 pages
商品交期: 最快1-2個工作天內
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旅遊業的標準:對於全球主要市場上旅遊保險、輔助服務的消費者方法 Travel Metrics: Consumer Approaches to Travel Insurance and Assistance in Selected Global Markets
出版日期: 2014年07月01日 內容資訊: 英文 310 pages
簡介

本報告提供全球8個國家的旅遊保險、輔助服務相關的消費者態度之相關詳細分析、旅遊保險證券一般/特殊類型、輔助服務涵蓋的風險相關消費者認知,及消費者旅遊保險的獲取的流通管道、介面等相關資訊。

摘要整理

第1章 簡介

第2章 消費者概要

  • 簡介
  • 外國、國內旅遊市場背景
    • 旅遊頻率
    • 區分:各年齡層
    • 區分:各年度家庭所得帶
  • 旅遊保險、輔助服務拿進來
    • 承保旅遊保險的旅客比例
    • 區分:各年齡層
    • 區分:各年度家庭所得帶
  • 旅遊保險、輔助服務的特徵
    • 承保旅遊保險的人數
    • 旅遊保險證券的一般類型
    • 旅遊保險證券的特殊類型
    • 承保旅遊保險的風險
    • 市場集中度
  • 旅遊保險、輔助服務的流通
    • 獨立型旅遊保險採用的流通管道
    • 獨立型旅遊保險採用的流通介面
  • 旅遊保險、輔助服務的申請
    • 申請旅遊保險的頻率、業績
    • 區分:各年齡層
    • 區分:各年度家庭所得帶
    • 區分:各一般證券類型
    • 區分:各特殊證券類型
    • 申請旅遊保險主要理由

第3章 澳洲

  • 簡介
  • 外國、國內旅遊市場背景
  • 旅遊保險、輔助服務的獲取
  • 旅遊保險、輔助服務的特徵
  • 旅遊保險、輔助服務的流通
  • 旅遊保險、輔助服務的申請
  • 調查樣品統計

第4章 加拿大

第5章 法國

第6章 德國

第7章 義大利

第8章 西班牙

第9章 英國

第10章 美國

第11章 附錄

圖表清單

目錄

Finaccord's report titled Travel Metrics: Consumer Approaches to Travel Insurance and Assistance in Selected Global Markets offers detailed and unique insights into the behaviour of consumers in eight countries - Australia, Canada, France, Germany, Italy, Spain, the UK and the US - in the context of travel insurance and assistance. This is based on a survey of over 9,000 consumers across these countries carried out in the second quarter of 2014 breaking down between just under 2,000 in the US and just over 1,000 in the other seven.

The research quantifies the proportion of consumers in each country who undertake insurable travel and the proportion that acquire travel insurance, segmented by age and annual household income. It also investigates and quantifies the following important metrics:

  • the general types of policy that consumers acquire (i.e. annual policies, single-trip policies or packaged policies such as those bundled with a travel ticket or payment card);
  • the specific types of policy that consumers acquire (differentiating between standard cover and non-standard products such as policies designed especially for business travellers, gap-year or student travellers, travellers with pre-existing medical conditions etc.);
  • consumer perceptions with regards to the risks covered and assistance services provided by their policy;
  • and the distribution channels and interfaces that consumers use to take out travel insurance and, for those buying online, the type of device used (i.e. a laptop or desktop computer, a tablet or a mobile phone).

Finally, the report analyses claims frequency for travel insurance in each country, including data for the types of claim submitted and for acceptance rates, and ranks major providers of insurance and assistance in each country according to the frequency with which they are identified by consumers as the provider of their policy. Furthermore, many of the results from the latest research are compared with those of Finaccord's previous studies, thereby showing significant trends over time.

You may be able to use this report in one or more of the following ways:

  • to understand the extent to which travellers in each country acquire travel insurance and the types of policy that they are most likely to buy;
  • to identify the most important demographic segments for travel insurance;
  • to evaluate the opportunities in each country for distributing travel insurance through channels other than the travel trade such as airlines, automotive associations, banks, insurance aggregators and comparison sites, supermarkets and direct purchase from insurers (or their tied agents);
  • to assess the apparent consumer awareness and utilisation of major providers of travel insurance in each country;
  • to understand claims experience for travel insurance in each country, how this varies by type of policy and customer and what this might mean for the profitability of your activities in this sector.

Table of Contents

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

  • What is this report about?
  • Rationale
  • Global consumer research
  • Other international research reports about travel insurance and assistance

2.0 CONSUMER OVERVIEW

  • Introduction
  • Underlying foreign and domestic travel markets
    • Frequency of travel
    • Segmentation by age group
    • Segmentation by annual household income band
  • Uptake of travel insurance and assistance
    • Proportion of travellers who are covered by travel insurance
    • Segmentation by age group
    • Segmentation by annual household income band
  • Characteristics of travel insurance and assistance
    • Number of persons covered by travel insurance
    • General types of travel insurance policy
    • Specific types of travel insurance policy
    • Risks covered by travel insurance
    • Market concentration
  • Distribution of travel insurance and assistance
    • Distribution channels used for stand-alone travel insurance
    • Distribution interfaces used for stand-alone travel insurance
  • Travel insurance and assistance claims
    • Frequency and outcome of travel insurance claims
    • Segmentation by age group
    • Segmentation by annual household income band
    • Segmentation by general type of policy
    • Segmentation by specific type of policy
    • Main reasons for travel insurance claims

3.0 AUSTRALIA

  • Introduction
  • Underlying foreign and domestic travel markets
    • Frequency of travel
    • Segmentation by age group
    • Segmentation by annual household income band
  • Uptake of travel insurance and assistance
    • Proportion of travellers who are covered by travel insurance
    • Segmentation by age group
    • Segmentation by annual household income band
    • Types of consumers most likely to be covered by travel insurance
  • Characteristics of travel insurance and assistance
    • Number of persons covered by travel insurance
    • General types of travel insurance policy
    • Segmentation by age group
    • Segmentation by annual household income band
    • Specific types of travel insurance policy
    • Risks covered by travel insurance
    • Providers of travel insurance
  • Distribution of travel insurance and assistance
    • Distribution channels used for stand-alone travel insurance
    • Distribution interfaces used for stand-alone travel insurance
    • Cross-tabulation of distribution channels and interfaces used for stand-alone policies
  • Travel insurance and assistance claims
    • Frequency and outcome of travel insurance claims
    • Segmentation by age group
    • Segmentation by annual household income band
    • Segmentation by general type of policy
    • Segmentation by specific type of policy
    • Main reasons for travel insurance claims
  • Research sample statistics

4.0 CANADA

  • Introduction
  • Underlying foreign and domestic travel markets
    • Frequency of travel
    • Segmentation by age group
    • Segmentation by annual household income band
  • Uptake of travel insurance and assistance
    • Proportion of travellers who are covered by travel insurance
    • Segmentation by age group
    • Segmentation by annual household income band
    • Types of consumers most likely to be covered by travel insurance
  • Characteristics of travel insurance and assistance
    • Number of persons covered by travel insurance
    • General types of travel insurance policy
    • Segmentation by age group
    • Segmentation by annual household income band
    • Specific types of travel insurance policy
    • Risks covered by travel insurance
    • Providers of travel insurance
  • Distribution of travel insurance and assistance
    • Distribution channels used for stand-alone travel insurance
    • Distribution interfaces used for stand-alone travel insurance
    • Cross-tabulation of distribution channels and interfaces used for stand-alone policies
  • Travel insurance and assistance claims
    • Frequency and outcome of travel insurance claims
    • Segmentation by age group
    • Segmentation by annual household income band
    • Segmentation by general type of policy
    • Segmentation by specific type of policy
    • Main reasons for travel insurance claims
  • Research sample statistics

5.0 FRANCE

  • Introduction
  • Underlying foreign and domestic travel markets
    • Frequency of travel
    • Segmentation by age group
    • Segmentation by annual household income band
  • Uptake of travel insurance and assistance
    • Proportion of travellers who are covered by travel insurance
    • Segmentation by age group
    • Segmentation by annual household income band
    • Types of consumers most likely to be covered by travel insurance
  • Characteristics of travel insurance and assistance
    • Number of persons covered by travel insurance
    • General types of travel insurance policy
    • Segmentation by age group
    • Segmentation by annual household income band
    • Specific types of travel insurance policy
    • Risks covered by travel insurance
    • Providers of travel insurance
  • Distribution of travel insurance and assistance
    • Distribution channels used for stand-alone travel insurance
    • Distribution interfaces used for stand-alone travel insurance
    • Cross-tabulation of distribution channels and interfaces used for stand-alone policies
  • Travel insurance and assistance claims
    • Frequency and outcome of travel insurance claims
    • Segmentation by age group
    • Segmentation by annual household income band
    • Segmentation by general type of policy
    • Segmentation by specific type of policy
    • Main reasons for travel insurance claims
  • Research sample statistics

6.0 GERMANY

  • Introduction
  • Underlying foreign and domestic travel markets
    • Frequency of travel
    • Segmentation by age group
    • Segmentation by annual household income band
  • Uptake of travel insurance and assistance
    • Proportion of travellers who are covered by travel insurance
    • Segmentation by age group
    • Segmentation by annual household income band
    • Types of consumers most likely to be covered by travel insurance
  • Characteristics of travel insurance and assistance
    • Number of persons covered by travel insurance
    • General types of travel insurance policy
    • Segmentation by age group
    • Segmentation by annual household income band
    • Specific types of travel insurance policy
    • Risks covered by travel insurance
    • Providers of travel insurance
  • Distribution of travel insurance and assistance
    • Distribution channels used for stand-alone travel insurance
    • Distribution interfaces used for stand-alone travel insurance
    • Cross-tabulation of distribution channels and interfaces used for stand-alone policies
  • Travel insurance and assistance claims
    • Frequency and outcome of travel insurance claims
    • Segmentation by age group
    • Segmentation by annual household income band
    • Segmentation by general type of policy
    • Segmentation by specific type of policy
    • Main reasons for travel insurance claims
  • Research sample statistics

7.0 ITALY

  • Introduction
  • Underlying foreign and domestic travel markets
    • Frequency of travel
    • Segmentation by age group
    • Segmentation by annual household income band
  • Uptake of travel insurance and assistance
    • Proportion of travellers who are covered by travel insurance
    • Segmentation by age group
    • Segmentation by annual household income band
    • Types of consumers most likely to be covered by travel insurance
  • Characteristics of travel insurance and assistance
    • Number of persons covered by travel insurance
    • General types of travel insurance policy
    • Segmentation by age group
    • Segmentation by annual household income band
    • Specific types of travel insurance policy
    • Risks covered by travel insurance
    • Providers of travel insurance
  • Distribution of travel insurance and assistance
    • Distribution channels used for stand-alone travel insurance
    • Distribution interfaces used for stand-alone travel insurance
    • Cross-tabulation of distribution channels and interfaces used for stand-alone policies
  • Travel insurance and assistance claims
    • Frequency and outcome of travel insurance claims
    • Segmentation by age group
    • Segmentation by annual household income band
    • Segmentation by general type of policy
    • Segmentation by specific type of policy
    • Main reasons for travel insurance claims
  • Research sample statistics

8.0 SPAIN

  • Introduction
  • Underlying foreign and domestic travel markets
    • Frequency of travel
    • Segmentation by age group
    • Segmentation by annual household income band
  • Uptake of travel insurance and assistance
    • Proportion of travellers who are covered by travel insurance
    • Segmentation by age group
    • Segmentation by annual household income band
    • Types of consumers most likely to be covered by travel insurance
  • Characteristics of travel insurance and assistance
    • Number of persons covered by travel insurance
    • General types of travel insurance policy
    • Segmentation by age group
    • Segmentation by annual household income band
    • Specific types of travel insurance policy
    • Risks covered by travel insurance
    • Providers of travel insurance
  • Distribution of travel insurance and assistance
    • Distribution channels used for stand-alone travel insurance
    • Distribution interfaces used for stand-alone travel insurance
    • Cross-tabulation of distribution channels and interfaces used for stand-alone policies
  • Travel insurance and assistance claims
    • Frequency and outcome of travel insurance claims
    • Segmentation by age group
    • Segmentation by annual household income band
    • Segmentation by general type of policy
    • Segmentation by specific type of policy
    • Main reasons for travel insurance claims
  • Research sample statistics

9.0 UK

  • Introduction
  • Underlying foreign and domestic travel markets
    • Frequency of travel
    • Segmentation by age group
    • Segmentation by annual household income band
  • Uptake of travel insurance and assistance
    • Proportion of travellers who are covered by travel insurance
    • Segmentation by age group
    • Segmentation by annual household income band
    • Types of consumers most likely to be covered by travel insurance
  • Characteristics of travel insurance and assistance
    • Number of persons covered by travel insurance
    • General types of travel insurance policy
    • Segmentation by age group
    • Segmentation by annual household income band
    • Specific types of travel insurance policy
    • Risks covered by travel insurance
    • Providers of travel insurance
  • Distribution of travel insurance and assistance
    • Distribution channels used for stand-alone travel insurance
    • Distribution interfaces used for stand-alone travel insurance
    • Cross-tabulation of distribution channels and interfaces used for stand-alone policies
  • Travel insurance and assistance claims
    • Frequency and outcome of travel insurance claims
    • Segmentation by age group
    • Segmentation by annual household income band
    • Segmentation by general type of policy
    • Segmentation by specific type of policy
    • Main reasons for travel insurance claims
  • Research sample statistics

10.0 US

  • Introduction
  • Underlying foreign and domestic travel markets
    • Frequency of travel
    • Segmentation by age group
    • Segmentation by annual household income band
  • Uptake of travel insurance and assistance
    • Proportion of travellers who are covered by travel insurance
    • Segmentation by age group
    • Segmentation by annual household income band
    • Types of consumers most likely to be covered by travel insurance
  • Characteristics of travel insurance and assistance
    • Number of persons covered by travel insurance
    • General types of travel insurance policy
    • Segmentation by age group
    • Segmentation by annual household income band
    • Specific types of travel insurance policy
    • Risks covered by travel insurance
    • Providers of travel insurance
  • Distribution of travel insurance and assistance
    • Distribution channels used for stand-alone travel insurance
    • Distribution interfaces used for stand-alone travel insurance
    • Cross-tabulation of distribution channels and interfaces used for stand-alone policies
  • Travel insurance and assistance claims
    • Frequency and outcome of travel insurance claims
    • Segmentation by age group
    • Segmentation by annual household income band
    • Segmentation by general type of policy
    • Segmentation by specific type of policy
    • Main reasons for travel insurance claims
  • Research sample statistics

11.0 APPENDIX

  • Research structure

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY

  • Key metrics for travel insurance and assistance: selected global markets, 2014

1.0 INTRODUCTION

2.0 CONSUMER OVERVIEW

  • % of respondents undertaking significant travel during the preceding 24 months: selected global markets, 2014
  • % of respondents undertaking foreign and domestic travel during the preceding 24 months: selected global markets, 2014
  • % of respondents undertaking foreign travel during the preceding 24 months, segmented by age: selected global markets, 2014
  • % of respondents undertaking domestic travel during the preceding 24 months, segmented by age: selected global markets, 2014
  • % of respondents undertaking foreign and domestic travel during the preceding 24 months, segmented by age: selected global markets, 2014 (table)
  • % of respondents undertaking foreign travel during the preceding 24 months, segmented by annual household income band: selected global markets, 2014
  • % of respondents undertaking domestic travel during the preceding 24 months, segmented by annual household income band: selected global markets, 2014
  • % of respondents undertaking foreign and domestic travel during the preceding 24 months, segmented by annual household income band: selected global markets, 2014 (table)
  • % of travellers who were covered by travel insurance: selected global markets, 2014
  • % of foreign and domestic travellers who were covered by travel insurance: selected global markets, 2014
  • % of foreign travellers who were covered by travel insurance, segmented by age: selected global markets, 2014
  • % of domestic travellers who were covered by travel insurance, segmented by age: selected global markets, 2014
  • % of foreign and domestic travellers who were covered by travel insurance, segmented by age: selected global markets, 2014 (table)
  • % of foreign travellers who were covered by travel insurance, segmented by annual household income band: selected global markets, 2014
  • % of domestic travellers who were covered by travel insurance, segmented by annual household income band: selected global markets, 2014
  • % of foreign and domestic travellers who were covered by travel insurance, segmented by annual household income band: selected global markets, 2014 (table)
  • Number of persons covered by each travel insurance policy: selected global markets, 2014
  • Number of persons covered by each travel insurance policy: selected global markets, 2014 (table)
  • General types of insurance policy held by insured travellers: selected global markets, 2014
  • General types of insurance policy held by insured travellers: selected global markets, 2014 (table)
  • Insurance policies held by insured travellers, segmented between standard and non-standard policies: selected global markets, 2014
  • Insurance policies held by insured travellers, segmented between standard and non-standard policies: selected global markets, 2014 (table)
  • Specific types of non-standard policies held by insured travellers: all policies across selected global markets, 2014
  • Risks covered by travel insurance: average of selected global markets, 2014
  • Risks coverage index: selected global markets, 2014
  • Risks covered by travel insurance: selected global markets, 2014 (table)
  • Market concentration of travel insurance providers identified by respondents: selected global markets, 2014
  • Market concentration of travel insurance providers identified by respondents: selected global markets, 2014 (table)
  • General distribution channels used for stand-alone travel insurance: selected global markets, 2014
  • General distribution channels used for stand-alone travel insurance: selected global markets, 2014 (table)
  • Distribution interfaces used for stand-alone travel insurance: selected global markets, 2014
  • Online sales of stand-alone travel insurance, segmented by type of device used: selected global markets, 2014
  • Distribution interfaces used for stand-alone travel insurance: selected global markets, 2014 (table)
  • Online sales of stand-alone travel insurance, segmented by type of device used: selected global markets, 2014 (table)
  • Frequency of travel insurance claims: selected global markets, 2014
  • Claims acceptance rate: selected global markets, 2014
  • Frequency and outcome of travel insurance claims: selected global markets, 2014 (table)
  • Frequency and outcome of travel insurance claims, segmented by age: all insured travellers across selected global markets, 2014
  • Frequency and outcome of travel insurance claims, segmented by annual household income band: all insured travellers across selected global markets, 2014
  • Frequency and outcome of travel insurance claims, segmented by general type of policy: all insured travellers across selected global markets, 2014
  • Frequency and outcome of travel insurance claims, segmented between standard and non-standard policies: all insured travellers across selected global markets, 2014
  • Frequency and outcome of travel insurance claims, segmented by age, by annual household income, and by type of policy: all insured travellers across selected global markets, 2014 (table)
  • Main reasons for travel insurance claims: all insured travellers across selected global markets, 2014

3.0 AUSTRALIA

  • % of respondents in Australia undertaking significant travel during the preceding 24 months, 2014
  • % of respondents in Australia undertaking significant travel during the preceding 24 months, segmented by type of travel and by age, 2014
  • % of respondents in Australia undertaking significant travel during the preceding 24 months, segmented by type of travel and by annual household income, 2014
  • % of travellers in Australia who were covered by travel insurance, 2014
  • % of travellers in Australia who were covered by travel insurance, segmented by type of travel and by age, 2014
  • % of travellers in Australia who were covered by travel insurance, segmented by type of travel and by annual household income, 2014
  • % of respondents in Australia who were covered by travel insurance, segmented by age and by annual household income, 2014
  • % of respondents in Australia who were covered by travel insurance, segmented by age and by annual household income, 2014 (table)
  • Number of persons covered by each travel insurance policy in Australia, 2014
  • General types of insurance policy held by insured travellers in Australia, 2014
  • General types of insurance policy held by insured travellers in Australia, segmented by age, 2014
  • General types of insurance policy held by insured travellers in Australia, segmented by annual household income, 2014
  • General types of insurance policy held by insured travellers in Australia, segmented by age and by annual household income, 2014 (table)
  • Specific types of travel insurance policy held in Australia, 2014
  • Risks covered by travel insurance in Australia, 2014
  • Travel insurance providers identified by respondents in Australia, 2014
  • Distribution channels used for stand-alone travel insurance in Australia, 2014
  • Distribution interfaces used for stand-alone travel insurance in Australia, 2014
  • Online sales of stand-alone travel insurance in Australia, segmented by type of device used, 2014
  • Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in Australia, 2014
  • Frequency and outcome of travel insurance claims in Australia, 2014
  • Frequency of travel insurance claims in Australia, segmented by age, 2014
  • Frequency of travel insurance claims in Australia, segmented by annual household income, 2014
  • Frequency of travel insurance claims in Australia, segmented by general type of policy, 2014
  • Frequency of travel insurance claims in Australia, segmented between standard and non-standard policies, 2014
  • Main reasons for travel insurance claims in Australia, 2014
  • Australian survey sample, segmented by geographical region
  • Australian survey sample, segmented by age group and by annual household income band

4.0 CANADA

  • % of respondents in Canada undertaking significant travel during the preceding 24 months, 2014
  • % of respondents in Canada undertaking significant travel during the preceding 24 months, segmented by type of travel and by age, 2014
  • % of respondents in Canada undertaking significant travel during the preceding 24 months, segmented by type of travel and by annual household income, 2014
  • % of travellers in Canada who were covered by travel insurance, 2014
  • % of travellers in Canada who were covered by travel insurance, segmented by type of travel and by age, 2014
  • % of travellers in Canada who were covered by travel insurance, segmented by type of travel and by annual household income, 2014
  • % of respondents in Canada who were covered by travel insurance, segmented by age and by annual household income, 2014
  • % of respondents in Canada who were covered by travel insurance, segmented by age and by annual household income, 2014 (table)
  • Number of persons covered by each travel insurance policy in Canada, 2014
  • General types of insurance policy held by insured travellers in Canada, 2014
  • General types of insurance policy held by insured travellers in Canada, segmented by age, 2014
  • General types of insurance policy held by insured travellers in Canada, segmented by annual household income, 2014
  • General types of insurance policy held by insured travellers in Canada, segmented by age and by annual household income, 2014 (table)
  • Specific types of travel insurance policy held in Canada, 2014
  • Risks covered by travel insurance in Canada, 2014
  • Travel insurance providers identified by respondents in Canada, 2014
  • Distribution channels used for stand-alone travel insurance in Canada, 2014
  • Distribution interfaces used for stand-alone travel insurance in Canada, 2014
  • Online sales of stand-alone travel insurance in Canada, segmented by type of device used, 2014
  • Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in Canada, 2014
  • Frequency and outcome of travel insurance claims in Canada, 2014
  • Frequency of travel insurance claims in Canada, segmented by age, 2014
  • Frequency of travel insurance claims in Canada, segmented by annual household income, 2014
  • Frequency of travel insurance claims in Canada, segmented by general type of policy, 2014
  • Frequency of travel insurance claims in Canada, segmented between standard and non-standard policies, 2014
  • Main reasons for travel insurance claims in Canada, 2014
  • Canadian survey sample, segmented by geographical region
  • Canadian survey sample, segmented by age group and by annual household income band

5.0 FRANCE

  • % of respondents in France undertaking significant travel during the preceding 24 months, 2006, 2010 and 2014
  • % of respondents in France undertaking significant travel during the preceding 24 months, segmented by type of travel and by age, 2014
  • % of respondents in France undertaking significant travel during the preceding 24 months, segmented by type of travel and by annual household income, 2014
  • % of travellers in France who were covered by travel insurance, 2006, 2010 and 2014
  • % of travellers in France who were covered by travel insurance, segmented by type of travel and by age, 2014
  • % of travellers in France who were covered by travel insurance, segmented by type of travel and by annual household income, 2014
  • % of respondents in France who were covered by travel insurance, segmented by age and by annual household income, 2014
  • % of respondents in France who were covered by travel insurance, segmented by age and by annual household income, 2014 (table)
  • Number of persons covered by each travel insurance policy in France, 2014
  • General types of insurance policy held by insured travellers in France, 2010 and 2014
  • General types of insurance policy held by insured travellers in France, 2010 and 2014 (table)
  • General types of insurance policy held by insured travellers in France, segmented by age, 2014
  • General types of insurance policy held by insured travellers in France, segmented by annual household income, 2014
  • General types of insurance policy held by insured travellers in France, segmented by age and by annual household income, 2014 (table)
  • Specific types of travel insurance policy held in France, 2014
  • Risks covered by travel insurance in France, 2014
  • Travel insurance providers identified by respondents in France, 2014
  • General distribution channels used for stand-alone travel insurance in France, 2010 and 2014
  • Specific distribution channels used for stand-alone travel insurance in France, 2014
  • Distribution interfaces used for stand-alone travel insurance in France, 2010 and 2014
  • Online sales of stand-alone travel insurance in France, segmented by type of device used, 2014
  • Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in France, 2014
  • Frequency and outcome of travel insurance claims in France, 2010 and 2014
  • Frequency and outcome of travel insurance claims in France, 2010 and 2014 (table)
  • Frequency of travel insurance claims in France, segmented by age, 2014
  • Frequency of travel insurance claims in France, segmented by annual household income, 2014
  • Frequency of travel insurance claims in France, segmented by general type of policy, 2014
  • Frequency of travel insurance claims in France, segmented between standard and non-standard policies, 2014
  • Main reasons for travel insurance claims in France, 2014
  • French survey sample, segmented by geographical region
  • French survey sample, segmented by age group and by annual household income band

6.0 GERMANY

  • % of respondents in Germany undertaking significant travel during the preceding 24 months, 2006, 2010 and 2014
  • % of respondents in Germany undertaking significant travel during the preceding 24 months, segmented by type of travel and by age, 2014
  • % of respondents in Germany undertaking significant travel during the preceding 24 months, segmented by type of travel and by annual household income, 2014
  • % of travellers in Germany who were covered by travel insurance, 2006, 2010 and 2014
  • % of travellers in Germany who were covered by travel insurance, segmented by type of travel and by age, 2014
  • % of travellers in Germany who were covered by travel insurance, segmented by type of travel and by annual household income, 2014
  • % of respondents in Germany who were covered by travel insurance, segmented by age and by annual household income, 2014
  • % of respondents in Germany who were covered by travel insurance, segmented by age and by annual household income, 2014 (table)
  • Number of persons covered by each travel insurance policy in Germany, 2014
  • General types of insurance policy held by insured travellers in Germany, 2010 and 2014
  • General types of insurance policy held by insured travellers in Germany, 2010 and 2014 (table)
  • General types of insurance policy held by insured travellers in Germany, segmented by age, 2014
  • General types of insurance policy held by insured travellers in Germany, segmented by annual household income, 2014
  • General types of insurance policy held by insured travellers in Germany, segmented by age and by annual household income, 2014 (table)
  • Specific types of travel insurance policy held in Germany, 2014
  • Risks covered by travel insurance in Germany, 2014
  • Travel insurance providers identified by respondents in Germany, 2014
  • General distribution channels used for stand-alone travel insurance in Germany, 2010 and 2014
  • Specific distribution channels used for stand-alone travel insurance in Germany, 2014
  • Distribution interfaces used for stand-alone travel insurance in Germany, 2010 and 2014
  • Online sales of stand-alone travel insurance in Germany, segmented by type of device used, 2014
  • Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in Germany, 2014
  • Frequency and outcome of travel insurance claims in Germany, 2010 and 2014
  • Frequency and outcome of travel insurance claims in Germany, 2010 and 2014 (table)
  • Frequency of travel insurance claims in Germany, segmented by age, 2014
  • Frequency of travel insurance claims in Germany, segmented by annual household income, 2014
  • Frequency of travel insurance claims in Germany, segmented by general type of policy, 2014
  • Frequency of travel insurance claims in Germany, segmented between standard and non-standard policies, 2014
  • Main reasons for travel insurance claims in Germany, 2014
  • German survey sample, segmented by geographical region
  • German survey sample, segmented by age group and by annual household income band

7.0 ITALY

  • % of respondents in Italy undertaking significant travel during the preceding 24 months, 2006, 2010 and 2014
  • % of respondents in Italy undertaking significant travel during the preceding 24 months, segmented by type of travel and by age, 2014
  • % of respondents in Italy undertaking significant travel during the preceding 24 months, segmented by type of travel and by annual household income, 2014
  • % of travellers in Italy who were covered by travel insurance, 2006, 2010 and 2014
  • % of travellers in Italy who were covered by travel insurance, segmented by type of travel and by age, 2014
  • % of travellers in Italy who were covered by travel insurance, segmented by type of travel and by annual household income, 2014
  • % of respondents in Italy who were covered by travel insurance, segmented by age and by annual household income, 2014
  • % of respondents in Italy who were covered by travel insurance, segmented by age and by annual household income, 2014 (table)
  • Number of persons covered by each travel insurance policy in Italy, 2014
  • General types of insurance policy held by insured travellers in Italy, 2010 and 2014
  • General types of insurance policy held by insured travellers in Italy, 2010 and 2014 (table)
  • General types of insurance policy held by insured travellers in Italy, segmented by age, 2014
  • General types of insurance policy held by insured travellers in Italy, segmented by annual household income, 2014
  • General types of insurance policy held by insured travellers in Italy, segmented by age and by annual household income, 2014 (table)
  • Specific types of travel insurance policy held in Italy, 2014
  • Risks covered by travel insurance in Italy, 2014
  • Travel insurance providers identified by respondents in Italy, 2014
  • General distribution channels used for stand-alone travel insurance in Italy, 2010 and 2014
  • Specific distribution channels used for stand-alone travel insurance in Italy, 2014
  • Distribution interfaces used for stand-alone travel insurance in Italy, 2010 and 2014
  • Online sales of stand-alone travel insurance in Italy, segmented by type of device used, 2014
  • Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in Italy, 2014
  • Frequency and outcome of travel insurance claims in Italy, 2010 and 2014
  • Frequency and outcome of travel insurance claims in Italy, 2010 and 2014 (table)
  • Frequency of travel insurance claims in Italy, segmented by age, 2014
  • Frequency of travel insurance claims in Italy, segmented by annual household income, 2014
  • Frequency of travel insurance claims in Italy, segmented by general type of policy, 2014
  • Frequency of travel insurance claims in Italy, segmented between standard and non-standard policies, 2014
  • Main reasons for travel insurance claims in Italy, 2014
  • Italian survey sample, segmented by geographical region
  • Italian survey sample, segmented by age group and by annual household income band

8.0 SPAIN

  • % of respondents in Spain undertaking significant travel during the preceding 24 months, 2006, 2010 and 2014
  • % of respondents in Spain undertaking significant travel during the preceding 24 months, segmented by type of travel and by age, 2014
  • % of respondents in Spain undertaking significant travel during the preceding 24 months, segmented by type of travel and by annual household income, 2014
  • % of travellers in Spain who were covered by travel insurance, 2006, 2010 and 2014
  • % of travellers in Spain who were covered by travel insurance, segmented by type of travel and by age, 2014
  • % of travellers in Spain who were covered by travel insurance, segmented by type of travel and by annual household income, 2014
  • % of respondents in Spain who were covered by travel insurance, segmented by age and by annual household income, 2014
  • % of respondents in Spain who were covered by travel insurance, segmented by age and by annual household income, 2014 (table)
  • Number of persons covered by each travel insurance policy in Spain, 2014
  • General types of insurance policy held by insured travellers in Spain, 2010 and 2014
  • General types of insurance policy held by insured travellers in Spain, 2010 and 2014 (table)
  • General types of insurance policy held by insured travellers in Spain, segmented by age, 2014
  • General types of insurance policy held by insured travellers in Spain, segmented by annual household income, 2014
  • General types of insurance policy held by insured travellers in Spain, segmented by age and by annual household income, 2014 (table)
  • Specific types of travel insurance policy held in Spain, 2014
  • Risks covered by travel insurance in Spain, 2014
  • Travel insurance providers identified by respondents in Spain, 2014
  • General distribution channels used for stand-alone travel insurance in Spain, 2010 and 2014
  • Specific distribution channels used for stand-alone travel insurance in Spain, 2014
  • Distribution interfaces used for stand-alone travel insurance in Spain, 2010 and 2014
  • Online sales of stand-alone travel insurance in Spain, segmented by type of device used, 2014
  • Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in Spain, 2014
  • Frequency and outcome of travel insurance claims in Spain, 2010 and 2014
  • Frequency and outcome of travel insurance claims in Spain, 2010 and 2014 (table)
  • Frequency of travel insurance claims in Spain, segmented by age, 2014
  • Frequency of travel insurance claims in Spain, segmented by annual household income, 2014
  • Frequency of travel insurance claims in Spain, segmented by general type of policy, 2014
  • Frequency of travel insurance claims in Spain, segmented between standard and non-standard policies, 2014
  • Main reasons for travel insurance claims in Spain, 2014
  • Spanish survey sample, segmented by geographical region
  • Spanish survey sample, segmented by age group and by annual household income band

9.0 UK

  • % of respondents in the UK undertaking significant travel during the preceding 24 months, 2006, 2010 and 2014
  • % of respondents in the UK undertaking significant travel during the preceding 24 months, segmented by type of travel and by age, 2014
  • % of respondents in the UK undertaking significant travel during the preceding 24 months, segmented by type of travel and by annual household income, 2014
  • % of travellers in the UK who were covered by travel insurance, 2006, 2010 and 2014
  • % of travellers in the UK who were covered by travel insurance, segmented by type of travel and by age, 2014
  • % of travellers in the UK who were covered by travel insurance, segmented by type of travel and by annual household income, 2014
  • % of respondents in the UK who were covered by travel insurance, segmented by age and by annual household income, 2014
  • % of respondents in the UK who were covered by travel insurance, segmented by age and by annual household income, 2014 (table)
  • Number of persons covered by each travel insurance policy in the UK, 2014
  • General types of insurance policy held by insured travellers in the UK, 2010 and 2014
  • General types of insurance policy held by insured travellers in the UK, 2010 and 2014 (table)
  • General types of insurance policy held by insured travellers in the UK, segmented by age, 2014
  • General types of insurance policy held by insured travellers in the UK, segmented by annual household income, 2014
  • General types of insurance policy held by insured travellers in the UK, segmented by age and by annual household income, 2014 (table)
  • Specific types of travel insurance policy held in the UK, 2014
  • Risks covered by travel insurance in the UK, 2014
  • Travel insurance providers identified by respondents in the UK, 2014
  • General distribution channels used for stand-alone travel insurance in the UK, 2010 and 2014
  • Specific distribution channels used for stand-alone travel insurance in the UK, 2014
  • Distribution interfaces used for stand-alone travel insurance in the UK, 2010 and 2014
  • Online sales of stand-alone travel insurance in the UK, segmented by type of device used, 2014
  • Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in the UK, 2014
  • Frequency and outcome of travel insurance claims in the UK, 2010 and 2014
  • Frequency and outcome of travel insurance claims in the UK, 2010 and 2014 (table)
  • Frequency of travel insurance claims in the UK, segmented by age, 2014
  • Frequency of travel insurance claims in the UK, segmented by annual household income, 2014
  • Frequency of travel insurance claims in the UK, segmented by general type of policy, 2014
  • Frequency of travel insurance claims in the UK, segmented between standard and non-standard policies, 2014
  • Main reasons for travel insurance claims in the UK, 2014
  • UK survey sample, segmented by geographical region
  • UK survey sample, segmented by age group and by annual household income band

10.0 US

  • % of respondents in the US undertaking significant travel during the preceding 24 months, 2014
  • % of respondents in the US undertaking significant travel during the preceding 24 months, segmented by type of travel and by age, 2014
  • % of respondents in the US undertaking significant travel during the preceding 24 months, segmented by type of travel and by annual household income, 2014
  • % of travellers in the US who were covered by travel insurance, 2014
  • % of travellers in the US who were covered by travel insurance, segmented by type of travel and by age, 2014
  • % of travellers in the US who were covered by travel insurance, segmented by type of travel and by annual household income, 2014
  • % of respondents in the US who were covered by travel insurance, segmented by age and by annual household income, 2014
  • % of respondents in the US who were covered by travel insurance, segmented by age and by annual household income, 2014 (table)
  • Number of persons covered by each travel insurance policy in the US, 2014
  • General types of insurance policy held by insured travellers in the US, 2014
  • General types of insurance policy held by insured travellers in the US, segmented by age, 2014
  • General types of insurance policy held by insured travellers in the US, segmented by annual household income, 2014
  • General types of insurance policy held by insured travellers in the US, segmented by age and by annual household income, 2014 (table)
  • Specific types of travel insurance policy held in the US, 2014
  • Risks covered by travel insurance in the US, 2014
  • Travel insurance providers identified by respondents in the US, 2014
  • Distribution channels used for stand-alone travel insurance in the US, 2014
  • Distribution interfaces used for stand-alone travel insurance in the US, 2014
  • Online sales of stand-alone travel insurance in the US, segmented by type of device used, 2014
  • Cross-tabulation of distribution channels and interfaces used for stand-alone travel insurance in the US, 2014
  • Frequency and outcome of travel insurance claims in the US, 2014
  • Frequency of travel insurance claims in the US, segmented by age, 2014
  • Frequency of travel insurance claims in the US, segmented by annual household income, 2014
  • Frequency of travel insurance claims in the US, segmented by general type of policy, 2014
  • Frequency of travel insurance claims in the US, segmented between standard and non-standard policies, 2014
  • Main reasons for travel insurance claims in the US, 2014
  • US survey sample, segmented by geographical region
  • US survey sample, segmented by age group and by annual household income band

11.0 APPENDIX

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