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市場調查報告書

亞太地區零售業者的保險及支援服務

Retailer Insurance and Assistance in the Asia-Pacific Region

出版商 Finaccord Ltd. 商品編碼 310936
出版日期 內容資訊 英文 82 Pages
商品交期: 最快1-2個工作天內
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亞太地區零售業者的保險及支援服務 Retailer Insurance and Assistance in the Asia-Pacific Region
出版日期: 2014年06月01日 內容資訊: 英文 82 Pages
簡介

本報告提供亞太地區主要零售品牌業者的各種獨立式保險及支援服務商品的處理情形詳查。這樣的保險處理動作成為零售品牌業者的金融服務一環而持續增加,時而稱為「品牌保障」。

摘要整理

第1章 序論

  • 關於本報告
  • 背景調查
  • 調查手法
  • 定義
    • 保險及支援服務
    • 營運模式
  • PartnerBASE
  • 關於Finaccord

第2章 亞太地區市場概要

  • 保險及支援服務
    • 汽車保險是最常見的零售商處理的保險,其次是產物保險、健康保險、人壽保險
    • 主要零售品牌業者處理保險的比率最高的是印尼
    • 大部分的燃料店處理保險與支援服務
    • 調查之保險、支援服務處理中,40%以上採用專用的保險公司和仲介業者
    • 亞太地區的零售業者保險市場上脫穎而出的是阿里巴巴、樂天,及Seven & I

第3章 澳洲

  • 序論
  • 保險及支援服務概要

第4章 中國

  • 序論
  • 保險及支援服務概要

第5章 印度

  • 序論
  • 保險及支援服務概要

第6章 印尼

  • 序論
  • 保險及支援服務概要

第7章 日本

  • 序論
  • 保險及支援服務概要

第8章 馬來西亞

  • 序論
  • 保險及支援服務概要

第9章 紐西蘭

  • 序論
  • 保險及支援服務概要

第10章 菲律賓

  • 序論
  • 保險及支援服務概要

第11章 新加坡

  • 序論
  • 保險及支援服務概要

第12章 韓國

  • 序論
  • 保險及支援服務概要

第13章 泰國

  • 序論
  • 保險及支援服務概要

第14章 越南

  • 序論
  • 保險及支援服務概要

第15章 附錄

附圖、附表

目錄

Retailer Insurance and Assistance in the Asia-Pacific Region is a report about the involvement of major retail brands in the Asia-Pacific region in the distribution of stand-alone accident, dental, health, household, life, motor, pet, travel and other insurance, plus assistance products, as part of a growing trend in financial services sometimes referred to as ‘brandassurance'.

Indeed, major retail brands are found to be active in this arena in 12 of the 14 countries researched. Namely, these are Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, the Philippines, Singapore, South Korea, Thailand and Vietnam, hence chapters for each of these are included in the publication.

In fact, the study provides a comprehensive and detailed overview of the market for insurance sold to consumers by supermarkets, department stores and other types of retail chain in the Asia-Pacific region. Moreover, the PartnerBASE™ dataset that accompanies the report details each of the 291 product marketing initiatives traced by Finaccord for the lines of consumer insurance investigated, a figure up from 111 according to the previous research from 2010, including the operating models and insurance providers used.

You may be able to use this report and the PartnerBASE™ that accompanies it in one or more of the following ways:

  • gain rapid access to a unique and comprehensive source of intelligence that provides a perspective on the involvement of major retailers in the Asia-Pacific region in the insurance and assistance sector;
  • understand which of your competitors have been successful in establishing insurance or assistance distribution partnerships with significant retail brands;
  • evaluate the opportunities for creating marketing relationships with different types of retail chain for eight distinct lines of consumer insurance plus other insurance and assistance products;
  • learn about the wider context behind the diversification into insurance and assistance of major retail brands and identify retailers already active in financial services that are likely to develop insurance propositions in future;
  • use the PartnerBASE™ dataset to filter information about retailer insurance and assistance schemes by country, retailer category, product, provider and other criteria.

Table of Contents

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

  • What is this report about?
  • Rationale
    • Retailer financial services can be broken down between ‘traditional' and ‘non-traditional' services
    • Retailers can take advantage of changes in consumer finance and payment card markets
    • The evolution of the retailing market itself is also favourable to the integration of financial services
  • Methodology
    • Survey of retailers
      • The survey's scope covers over 1,500 major retail brands drawn from ten categories and 14 countries...
      • ... and classified according to their use of offline-only, online-only or mixed distribution models
    • Weighted shares
  • Definitions
    • Insurance and assistance
    • Operating models
  • PartnerBASE
  • Finaccord

2.0 REGIONAL OVERVIEW

  • Insurance and assistance
    • Retailer schemes for motor insurance are the most numerous overall...
    • ... followed by accident, health, household and life insurance
    • The percentage of major retail brands distributing insurance is highest in Indonesia
    • Fuel retailers are the most likely to offer insurance and assistance...
    • ... although the highest number of schemes is due to the supermarket / hypermarket category
    • Captive underwriters or intermediaries are used for over 40% of programs identified
    • Significant players in the region's retailer insurance market include Alibaba, Rakuten and Seven & I

3.0 AUSTRALIA

  • Introduction
  • Overview
    • 12 major retail chains in Australia promote mainstream forms of insurance of the type researched...
    • ... with initiatives in this field having expanded substantially in recent years
    • IAG seeks to entrench its dominance in personal lines by acquiring Wesfarmers' underwriting business
    • By weighted share of partnerships, QBE Insurance emerges as a likely leader in retailer insurance
    • Retailer insurance schemes are concentrated in four retailer categories

4.0 CHINA

  • Introduction
  • Overview
    • 14 Chinese retail brands promote insurance products to their customers...
    • ... with a variety of operating models in evidence
    • By weighted share of partnerships, Taobao Insurance is the most prominent provider...
    • ... having set up a platform in 2010 to sell insurance to both consumers and small businesses
    • In this context, both AEGON-CNOOC and Manulife-Sinochem are classifiable as joint ventures
    • Retailers in five categories are involved in this sphere

5.0 INDIA

  • Introduction
  • Overview
    • Mainstream forms of insurance are on offer from nine major retail chains in India...
    • ... with much of this activity organised through partners classified as joint ventures...
    • ... namely, AEGON Religare, Apollo Munich Health Insurance and Future Generali
    • However, as at March 2013, none of these companies had yet reached break-even point
    • Future Generali claims the highest share of partnerships in both unweighted and weighted terms
    • Retailers of health and beauty products feature the highest provision rate for insurance programs

6.0 INDONESIA

  • Introduction
  • Overview
    • Six major retail chains in Indonesia promote mainstream forms of insurance of the type researched
    • Insurance distribution partnerships are organised through external partners
    • AXA Financial and Equity Life Indonesia increase their share of partnerships in the weighted analysis
    • ACA's micro-insurance partnership with Super Indo covers dengue fever
    • Initiatives for selling insurance products are concentrated in two retailer categories

7.0 JAPAN

  • Introduction
  • Overview
    • Accident, health, life and motor insurance are the policy types most commonly marketed by major retailers
    • Almost all insurance distribution partnerships among retailers are organised via captive intermediaries
    • Rakuten acquired AIRIO Life in 2013, re-branding it to Rakuten Life in the same year
    • Seven Financial Services takes advantage of in-store electronic terminals to market insurance
    • Japanese retailers selling insurance products are drawn from four retailer categories

8.0 MALAYSIA

  • Introduction
  • Overview
    • Only three major retail chains in Malaysia promote mainstream forms of insurance of the type researched...
    • ... with AIG Malaysia, Berjaya Sompo and Tokio Marine the underwriters used in this context

9.0 NEW ZEALAND

  • Introduction
  • Overview
    • The Warehouse is the one major retail brand to promote insurance products in New Zealand...
    • ...with three different external partners used in this context

10.0 PHILIPPINES

  • Introduction
  • Overview
    • One major fuel distributor in the Philippines offers insurance linked to a rewards program

11.0 SINGAPORE

  • Introduction
  • Overview
    • NTUC FairPrice promotes several different types of insurance to its customer base...
    • ... using a sister insurance company in this context

12.0 SOUTH KOREA

  • Introduction
  • Overview
    • Five major retail brands in South Korea promote mainstream insurance products of the type researched...
    • ... with a variety of different providers used in this context
    • A rapidly ageing population makes ‘silver' health insurance policies especially marketable
    • Insurance partners used by retailers include both major players and smaller competitors
    • In a fragmented market, Dongbu Insurance claims the highest share of partnerships with retail brands
    • Retailer insurance schemes are concentrated in the department store and variety category

13.0 THAILAND

  • Introduction
  • Overview
    • Three major retail chains in Thailand promote a selection of insurance and assistance products...
    • ...with all using external partners (as opposed to captives or joint ventures) in this context...
    • ...and with all classifiable within the supermarket / hypermarket category

14.0 VIETNAM

  • Introduction
  • Overview
    • One major fuel distributor in Vietnam promotes multiple insurance products...
    • ... by means of the country's fourth-largest insurance company

15.0 APPENDIX

  • Major captives and joint ventures
    • Several retailers utilise captive or joint venture entities for their insurance activities

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

  • Retailers researched in the Asia-Pacific region, segmented by category, country and distribution model, 2014

2.0 REGIONAL OVERVIEW

  • Retailer insurance and assistance in the Asia-Pacific region: provision by policy type, 2014
  • Retailer insurance and assistance in the Asia-Pacific region: provision by country, 2014
  • Retailer insurance and assistance in the Asia-Pacific region: provision by retailer category and distribution model, 2014
  • Retailer insurance and assistance in the Asia-Pacific region: provision rate and operating models, 2014
  • Retailer insurance and assistance in the Asia-Pacific region: operating models by country, 2014
  • Retailer insurance and assistance in the Asia-Pacific region: unweighted and weighted provider share of partnerships, 2014

3.0 AUSTRALIA

  • Retailer insurance and assistance in Australia: provision by type of insurance, 2013
  • Retailer insurance and assistance in Australia: provision and operating models, 2013
  • Retailer insurance and assistance in Australia: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Australia, 2013

4.0 CHINA

  • Retailer insurance and assistance in China: provision by policy type, 2014
  • Retailer insurance and assistance in China: provision and operating models, 2014
  • Retailer insurance and assistance in China: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in China, 2014

5.0 INDIA

  • Retailer insurance and assistance in India: provision by type of insurance, 2014
  • Retailer insurance and assistance in India: provision rate and operating models, 2014
  • Retailer insurance and assistance in India: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in India, 2014

6.0 INDONESIA

  • Retailer insurance and assistance in Indonesia: provision by type of insurance, 2014
  • Retailer insurance and assistance in Indonesia: provision and operating models, 2014
  • Retailer insurance and assistance in Indonesia: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Indonesia, 2014

7.0 JAPAN

  • Retailer insurance and assistance in Japan: provision by policy type, 2014
  • Retailer insurance and assistance in Japan: provision and operating models, 2014
  • Retailer insurance and assistance in Japan: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Japan, 2014

8.0 MALAYSIA

  • Retailer insurance and assistance in Malaysia: provision by policy type, 2014
  • Retailer insurance and assistance in Malaysia: provision and operating models, 2014
  • Retailer insurance and assistance in Malaysia: unweighted and weighted provider share of partnerships, 2014

9.0 NEW ZEALAND

  • Retailer insurance and assistance in New Zealand: provision by policy type, 2014
  • Retailer insurance and assistance in New Zealand: provision and operating models, 2014
  • Retailer insurance and assistance in New Zealand: unweighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in New Zealand, 2014

10.0 PHILIPPINES

  • Retailer insurance and assistance in the Philippines: provision by policy type, 2014
  • Retailer insurance and assistance in the Philippines: provision and operating models, 2014
  • Provision of insurance and assistance by retailer category and distribution model in the Philippines, 2014

11.0 SINGAPORE

  • Retailer insurance and assistance in Singapore: provision by policy type, 2014
  • Retailer insurance and assistance in Singapore: provision and operating models, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Singapore, 2014

12.0 SOUTH KOREA

  • Retailer insurance and assistance in South Korea: provision by type of insurance, 2014
  • Retailer insurance and assistance in South Korea: provision and operating models, 2014
  • Retailer insurance and assistance in the South Korea: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in South Korea, 2014

13.0 THAILAND

  • Retailer insurance and assistance in Thailand: provision by policy type, 2014
  • Retailer insurance and assistance in Thailand: provision and operating models, 2014
  • Retailer insurance and assistance in Thailand: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Thailand, 2014

14.0 VIETNAM

  • Retailer insurance and assistance in Vietnam: provision by policy type, 2014
  • Retailer insurance and assistance in Vietnam: provision and operating models, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Vietnam, 2014

15.0 APPENDIX

  • Retailer captives and joint ventures for insurance and assistance in the Asia-Pacific region: countries active, operating models and ownership, 2014
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