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市場調查報告書

馬來西亞的消費者汽車金融服務

Consumer Automotive Financial Services in Malaysia

出版商 Finaccord Ltd. 商品編碼 310772
出版日期 內容資訊 英文 50 Pages
商品交期: 最快1-2個工作天內
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馬來西亞的消費者汽車金融服務 Consumer Automotive Financial Services in Malaysia
出版日期: 2014年05月01日 內容資訊: 英文 50 Pages
簡介

本報告以馬來西亞的新車、二手車銷售聯動的消費者汽車金融服務的市場為焦點,依據60家有力汽車經銷商的問卷調查及28家汽車廠商金融服務部門的採訪活動,提供個人購買者的購買資金融資和租賃服務分析、並賣的汽車保險、道路服務、延長保固、債權人保險、差額保險(貶值保險)、預付款型服務契約的現狀與未來展望彙整。

摘要整理

第1章 簡介

  • 報告的對象市場
    • 關注個人用汽車銷售相關的金融服務
  • 調查理由
    • 金融服務的提供,是支撐汽車銷售和收益雙方的重要業務
    • 透過直接取材提供有關在馬來西亞,這個題目的詳細最新分析資訊
  • 調查方法
    • 經銷商及廠商的問卷調查
    • 基於前提條件與變數的複合設定之市場資料的計算 - 實現無比詳細的市場區隔
    • 外部資訊來源
  • 定義
    • 金融及租賃商品
    • 保險、保證、道路服務商品
  • 營業模式
    • 系列、非系列供應商
  • 簡稱
  • 匯率
  • PartnerBASE及補充市場資料
  • Finaccord

第2章 市場分析

  • 簡介
  • 小客車資料
  • 消費者取向汽車金融、租賃市場
    • 市場規模及成長率
    • 金融、租賃商品的種類
  • 消費者取向汽車保險、保證、道路服務市場
  • 汽車經銷商及廠商調查 - 概要
    • 簡介
    • 消費者汽車金融服務的提供
    • 經銷商方案數和性質
    • 經銷商銷售的汽車保險契約的種類
    • 經銷商銷售的道路服務的提供來源
    • 消費者之經銷商處理汽車金融的使用率
  • 汽車經銷商及廠商問卷調查 - 聯盟關係
    • 簡介
    • 金融及租賃
    • 延長保固
    • 道路服務
    • 預付款型服務契約
目錄

Consumer Automotive Financial Services in Malaysia investigates the market for automotive financial services linked to sales of new and used passenger cars to individual buyers in Malaysia. In addition to analysing the market for finance and leasing services, the study also covers motor insurance, road assistance and extended warranties plus creditor insurance, GAP insurance and prepaid service contracts.

Using survey results for average take-up rates for finance and leasing propositions at the point of sale, data for the size and growth of the automotive finance and leasing market for consumers in Malaysia is provided in terms of gross advances and assets leased for 2009 to 2013 with splits between finance for new and used cars and between finance organised through dealerships at the point of sale and directly with banks or other lending institutions.

Moreover, also by means of data for average take-up rates, the markets for motor insurance, road assistance and extended warranties are sized in terms of gross written premiums and other revenues sold through the automotive trade (i.e. via dealers and manufacturers) in 2013. These markets, estimated to be worth over MYR 2.8 billion in total in 2013, are broken down between new and used cars, and between new contracts sold during 2013 and in-force business sold in previous years but still being renewed in 2013.

The report draws on a survey of 60 leading car dealerships as well as an analysis of the approach to consumer automotive financial services of 28 car manufacturer brands in Malaysia. The PartnerBASE™ dataset that accompanies the report details each of the marketing initiatives for consumer automotive financial services traced by Finaccord for both dealers and manufacturers; a market data annexe is also available in a convenient spreadsheet format so that there is no need to re-enter key data points from the report.

In addition to captive finance companies owned by manufacturer brands, organisations covered by the report include Allianz, AmGeneral Insurance, Asia Assistance Network, CIMB Bank, Etiqa, Hong Leong Bank, Maybank, MSIG Insurance, Public Bank and Tokio Marine Insurans. Together, the report and database will provide you with the definitive guide to current and future opportunities in consumer automotive financial services in Malaysia.

Table of Contents

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

  • What is this report about?
  • The focus of the report is on financial services related to the sale of passenger cars to individuals
  • Rationale
  • The provision of financial services is essential to support both car sales and profitability
  • This report offers a detailed updated analysis of the subject in Malaysia based on primary research
  • Methodology
  • Survey of dealers and manufacturers
  • Market data
  • Computation of market data is based on a complex set of assumptions and variables...
  • ...in order to provide market segmentations in unrivalled detail
  • External sources
  • Definitions
  • Finance and leasing products
  • Insurance, warranty and assistance products
  • Operating models
  • Tied and non-tied providers
  • Abbreviations
  • Exchange rate
  • PartnerBASE and market data annexe
  • Finaccord

2.0 MARKET ANALYSIS

  • Introduction
  • Passenger vehicle data
  • Sales of new cars in Malaysia rose by nearly 20% between 2009 and 2013...
  • ...but dealers' sales of used cars have been more volatile
  • Malaysia's domestic manufacturer brands hold over a half of all new car sales
  • Consumer automotive finance and leasing market
  • Market size and growth
  • Point-of-sale finance is very comfortably the dominant method of acquiring new cars...
  • ... and it has grown quite rapidly since 2009 as a result of rising take-up rates
  • Types of finance and leasing product
  • The Malaysian point-of-sale finance market splits between standard and Islamic hire purchase
  • Consumer automotive insurance, warranty and assistance markets
  • Market sizes In total, the automotive trade is likely to have sold contracts worth over MYR 2.8 billion in 2013
  • Survey of automotive dealers and manufacturer brands - overview
  • Introduction
  • Provision of consumer automotive financial services
  • Dealers largely concentrate on three core automotive financial services...
  • ...even though many smaller manufacturer brands do not yet offer finance and leasing
  • Dealers' provision of extended warranties lags behind that of manufacturer brands
  • Number and nature of dealer schemes
  • Dealers typically work with more than five finance and leasing providers
  • Types of motor insurance policy sold by dealers
  • Most dealers sell both comprehensive standard insurance and Islamic insurance
  • Sources of road assistance distributed by dealers
  • Road assistance is widely available with motor insurance in Malaysia
  • Consumer uptake of automotive financial services through dealers
  • Point-of-sale take-up rates are extremely high for three products...
  • ...but extended warranties have yet to gain significant traction in Malaysia
  • Survey of automotive dealers and manufacturer brands - partnerships
  • Introduction
  • Finance and leasing
  • At least 15 providers of finance and leasing work directly with dealers...
  • ... and these are mainly the country's major banks...
  • ... some of which make public disclosures about the magnitude of their vehicle finance operations...
  • ...while both Perodua and Proton work with multiple partners...
  • ...giving Toyota Capital Malaysia a significant share of partnerships as the sole tied partner for Toyota
  • On a combined analysis, Maybank claims the highest implied share of new business...
  • ... in what is likely to be a fairly fragmented market
  • Creditor insurance Allianz and AXA Affin are the only underwriters with a 'direct' manufacturer brand relationship in this field
  • Motor insurance Nearly 30% of dealers use non-tied partners for motor insurance...
  • ...and manufacturer brands' partnerships are shared between as many as 20 underwriters
  • Perodua and Proton both offer dealers a wide choice of insurance partners
  • A combined analysis points to Etiqa as a likely market leader for point-of-sale motor insurance
  • Extended warranties
  • Dealers only every offer extended warranties proposed by manufacturer brands...
  • ...which are mostly run by the brands themselves and / or their importers...
  • ...with the notable exception of Allianz, which holds a key partnership
  • Road assistance
  • The DMM Sales chain of dealerships has set up its own road assistance service...
  • ...and Asia Assistance Network holds the most important external partnership with a manufacturer brand
  • Prepaid service contracts
  • Only two manufacturer brands have yet introduced prepaid service contract schemes

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY

  • Key market data for consumer automotive financial services in Malaysia, 2013

1.0 INTRODUCTION

2.0 MARKET ANALYSIS

  • Passenger car parc and new / used passenger car sales in Malaysia, 2009 to 2013
  • Passenger car parc and new / used passenger car sales in Malaysia, 2009 to 2013 (table)
  • New car registrations in Malaysia, segmented by manufacturer group, 2013
  • New and used passenger car finance market in Malaysia, segmented by distribution channel: volumes, 2009 to 2013
  • New and used passenger car finance market in Malaysia, segmented by distribution channel: values, 2009 to 2013
  • New and used passenger car finance market in Malaysia, segmented by distribution channel: values and volumes, 2009 to 2013 (table)
  • % split between the different types of finance and leasing contract organised at the point of sale in Malaysia, 2014
  • Total revenues from consumer automotive insurance, warranty, assistance and service contract markets in Malaysia, 2013
  • Total revenues from consumer automotive insurance, warranty assistance and service contracts in Malaysia, 2013 (table)
  • Comparison of the provision of each type of automotive financial service by dealers and manufacturer brands in Malaysia, 2014
  • Average number of tied and non-tied schemes organised by dealers for each type of automotive financial service in Malaysia, 2014
  • Average number of tied and non-tied schemes organised by dealers for each type of automotive financial service in Malaysia, 2014 (table)
  • % split between the different types of motor insurance policy sold at the point of sale in Malaysia, 2014
  • % availability of road assistance through factory warranties, annual services, extended warranties, motor insurance, prepaid service contracts and as a stand-alone product in Malaysia, 2014
  • % of new and used car purchasers acquiring each type of automotive financial service at the point of sale in Malaysia, 2014
  • Provision of finance and leasing by dealers in Malaysia, 2014: provision rate, product sources and provider share of non-tied partnerships
  • Provision of finance and leasing by manufacturer brands in Malaysia, 2014: provision rate, operating models and weighted provider share of partnerships
  • Implied market shares of new business for finance and leasing in Malaysia, 2014
  • Provision of creditor insurance by manufacturer brands in Malaysia, 2014: provision rate and operating models
  • Provision of motor insurance by dealers in Malaysia, 2014: provision rate, product sources and provider share of non-tied partnerships
  • Provision of motor insurance by manufacturer brands in Malaysia, 2014: provision rate, operating models and weighted provider share of partnerships
  • Implied market shares of new business for motor insurance in Malaysia, 2014
  • Provision of extended warranties by dealers in Malaysia, 2014: provision rate and product sources
  • Provision of extended warranties by manufacturer brands in Malaysia, 2014: provision rate, operating models and weighted provider share of partnerships
  • Provision of road assistance by dealers in Malaysia, 2014: provision rate, product sources and provider share of non-tied partnerships
  • Provision of road assistance by manufacturer brands in Malaysia, 2014: provision rate, operating models and weighted provider share of partnerships
  • Provision of prepaid service contracts by manufacturer brands in Malaysia, 2014: provision rate, operating models and weighted provider share of partnerships
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