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市場調查報告書

印度的行動設備·家電產品的延長保固與保險市場

Extended Warranties and Insurance for Mobile and Non-Mobile Consumer Products in India

出版商 Finaccord Ltd. 商品編碼 253954
出版日期 內容資訊 英文 75 pages
商品交期: 最快1-2個工作天內
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印度的行動設備·家電產品的延長保固與保險市場 Extended Warranties and Insurance for Mobile and Non-Mobile Consumer Products in India
出版日期: 2016年02月01日 內容資訊: 英文 75 pages
簡介

本報告提供印度的行動設備及非行動設備(家電產品)的延長保固與保險市場相關分析,提供五種類型產品市場最新趨勢和基本結構,今後5年的市場趨勢預測等等的調查評估,並將結果概述為以下內容。

執行摘要

第1章 簡介

  • 本報告概要
  • 分析目的
  • 分析方法
  • 定義
  • 關於PartnerBASE™
  • 關於Finaccord

第2章 白色家電

  • 簡介
  • 潛在的市場規模(數量·以金額為準)
  • 製造商的延長保固·延長保險方案
  • 零售業者的延長保固·延長保險方案
  • 各方案的風險保障範圍
  • 獨立型的通路
  • 延長保固與保險的市場規模
  • 市場預測(今後5年份)

第3章 黑色家電(影音設備等)

  • 簡介
  • 潛在的市場規模(數量·以金額為準)
  • 製造商的延長保固·延長保險方案
  • 零售業者的延長保固·延長保險方案
  • 各方案的風險保障範圍
  • 獨立型的通路
  • 延長保固與保險的市場規模
  • 市場預測(今後5年份)

第4章 灰色家電(電腦·週邊設備等)

  • 簡介
  • 潛在的市場規模(數量·以金額為準)
  • 製造商的延長保固·延長保險方案
  • 零售業者的延長保固·延長保險方案
  • 各方案的風險保障範圍
  • 獨立型的通路
  • 延長保固與保險的市場規模
  • 市場預測(今後5年份)

第5章 行動小工具(行動家電:隨身聽等)

  • 簡介
  • 潛在的市場規模(數量·以金額為準)
  • 製造商的延長保固·延長保險方案
  • 零售業者的延長保固·延長保險方案
  • 各方案的風險保障範圍
  • 獨立型的通路
  • 延長保固與保險的市場規模
  • 市場預測(今後5年份)

第6章 行動電話

  • 簡介
  • 基礎市場規模(銷售額·銷售台數)
  • 製造商的延長保固·延長保險方案
  • 零售業者的延長保固·延長保險方案
  • 各方案的風險保障範圍
  • 獨立型的通路
  • 延長保固與保險的市場規模
  • 市場預測(今後5年份)

圖表一覽

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目錄

Extended Warranties and Insurance for Mobile and Non-Mobile Consumer Products in India is about the market for extended warranties and insurance sold in conjunction with white goods, brown goods, grey goods, mobile gadgets and mobile phones in India.

The study draws on extensive primary and secondary research covering 99 organisations involved in the production and distribution of mobile and non-mobile consumer products including manufacturers, mainstream mobile network operators, mobile virtual network operators (MVNOs), specialised retailers of consumer electronics, supermarkets and other types of retailer (namely, department stores, DIY outlets, speciality retailers and variety retailers). Hence, it provides a comprehensive overview of this activity across India.

Key features of this publication include:

  • quantification of the market value for extended warranties and insurance linked to mobile and non-mobile consumer products: how much is the market likely to have been worth in India in 2015, how did it split between white goods, brown goods, grey goods, mobile gadgets and mobile phones, and to what extent did each of these segments grow or decline in value since 2011?
  • analysis of extended warranty underwriters and brokers that have established scheme relationships with manufacturers and retailers of white goods, brown goods, grey goods, mobile gadgets and mobile phones, including their unweighted share of partnerships;
  • consideration of the potential for cross-selling stand-alone extended warranty and insurance policies through independent channels that are separate from either manufacturers or retailers: does an emerging market exist for this form of distribution in India?
  • forecasts for the market size for extended warranties and insurance linked to mobile and non-mobile consumer products up to 2019: assuming no significant changes in the number of manufacturer and retailer schemes, what factors will cause this sector to grow or decline in the next few years?

Table of Contents

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

  • What is this report about?
  • Rationale
    • A number of factors are causing dynamics to change in the extended warranty and insurance sector including shifts in consumer behaviour especially in relation to their use of distribution channels
  • Methodology
    • Manufacturer and retailer survey
      • The survey covers close to 100 manufacturers and retailers of the consumer products in scope
    • Market data
    • Distribution channels for retailers
  • Definitions
    • Extended warranties and insurance
      • Extended warranties and insurance linked to consumer products come in a variety of formats and are frequently marketed to consumers under alternative titles
    • Premiums and other revenues
    • Operating models
    • Weighted shares
  • PartnerBASE and market data annexe
  • Finaccord

2.0 WHITE GOODS

  • Introduction
  • Underlying market value and volume
    • The value and volume of sales of white goods in India has increased rapidly in recent years
  • Manufacturers' original warranty length and consumer law
    • A number of manufacturers offer original warranties for white goods lasting more than one year
    • A new Consumer Protection Bill is due to be passed in India in 2016
  • Manufacturer schemes for extended warranties and insurance
    • Extended warranties are commonly available from manufacturers of white goods
  • Retailer schemes for extended warranties and insurance but are much less widespread among retailers
    • Tata AIG benefits from its partnerships in this sphere with Croma and Hypercity
    • Infinity Assurance Solutions claims the highest weighted partnership share
  • Combined analysis for manufacturer and retailer schemes
    • Manufacturers emerge from the combined analysis as the probable sector leaders
  • Risk coverage of all schemes for extended warranties and insurance
    • Most extended warranties for white goods are limited to providing cover for mechanical faults
  • Independent distribution channels
    • There are at least four independent providers of extended warranties for white goods in India including Onsite Secure, which has around 2 million customers across all categories
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
    • The white goods market is forecast to continue to experience rapid growth through to 2019...

3.0 BROWN GOODS

  • Introduction
  • Underlying market value and volume
    • The value of sales of brown goods advanced by more than 80% between 2011 and 2015
  • Manufacturers' original warranty length and consumer law
    • All manufacturers of brown goods in India stick to a one-year factory guarantee
  • Manufacturer schemes for extended warranties and insurance and a majority offer their customers the option of extending that
  • Retailer schemes for extended warranties and insurance
    • Arrangements for extended warranties for brown goods are identical to those for white goods
  • Combined analysis for manufacturer and retailer schemes meaning that manufacturers remain dominant in the combined analysis
  • Risk coverage of all schemes for extended warranties and insurance
    • Virtually all extended warranty schemes for brown goods are restricted to cover for technical faults
  • Independent distribution channels
    • New India Assurance has introduced a policy incorporating cover specifically for TV sets
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
    • India's market for brown goods is predicted to carry on growing quickly up to 2019 which will help to support a similar rapid advance in the associated extended warranty market

4.0 GREY GOODS

  • Introduction
  • Underlying market value and volume
    • In line with global trends, the value of the grey goods market retreated between 2011 and 2015
  • Manufacturers' original warranty length and consumer law
    • Most manufacturers of grey goods offer a factory warranty lasting just one year
  • Manufacturer schemes for extended warranties and insurance albeit many also make extended warranties available
  • Retailer schemes for extended warranties and insurance
    • Arrangements are generally similar to those for extended warranties for white and brown goods...
  • Combined analysis for manufacturer and retailer schemes
    • Apple, Canon, HP, Lenovo and Samsung top the combined analysis
  • Risk coverage of all schemes for extended warranties and insurance
    • Cover for accidental damage is sometimes available with extended warranties for grey goods
  • Independent distribution channels
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
    • The market for grey goods is forecast to continue its decline between 2015 and 2019 which is likely to translate into a further contraction of the associated extended warranty market

5.0 MOBILE GADGETS

  • Introduction
  • Underlying market value and volume
    • The value of the Indian mobile gadget market surged by over 75% between 2011 and 2015
  • Manufacturers' original warranty length and consumer law
    • The vast majority of mobile gadget manufacturers limit their original guarantee to just one year...
  • Manufacturer schemes for extended warranties and insurance and under a half operate extended warranty programs
    • OneAssist benefits from its partnership with Xiaomi in this category
  • Retailer schemes for extended warranties and insurance
    • Retailer schemes for mobile gadget cover utilise a variety of different operating models with MobileStore and UniverCell identifiable as additional distributors in this field
    • Reliance Group ranks first in the weighted analysis for retailers alone
  • Combined analysis for manufacturer and retailer schemes but slips back to seventh in the combined analysis
  • Risk coverage of all schemes for extended warranties and insurance
    • A number of schemes for mobile gadget cover include protection for accidental damage and / or theft
  • Independent distribution channels
    • WarrantyBazaar.com and several general non-life insurers provide further independent options in this area
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
    • Both the value and volume of the mobile gadget market will achieve growth through to 2019 which will help to push forward the market for related extended warranty and insurance cover

6.0 MOBILE PHONES

  • Introduction
  • Underlying market volumes
    • Mobile subscriptions in India increased by more than 15% between 2011 and 2015
  • Manufacturers' original warranty length and consumer law
    • All mobile phone manufacturers only offer original warranties lasting a single year
  • Manufacturer schemes for extended warranties and insurance and six have established extended warranty or insurance programs
    • OnePlus began offering cover in October 2015 through a partnership with B2X
  • Retailer schemes for extended warranties and insurance
    • Mobile phone cover is available from a number of retailers but not yet from any mobile network operators
    • AmTrust's TecProtec is employed in this sphere by E-Zone and is seeking to roll out a broad array of services in the Indian market
  • Combined analysis for manufacturer and retailer schemes
    • Apple and OneAssist are ranked first and second respectively in the combined analysis
  • Risk coverage of all schemes for extended warranties and insurance
    • No policies cover all risks but some offer protection for four of the main ones
  • Independent distribution channels
    • There are plenty of ways for Indian mobile phone owners to buy cover from independent providers
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
    • Penetration of mobile phone subscriptions is expected to have advanced further by 2019 and with a further surge in value predicted for the mobile phone insurance sector

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY

  • Approximate market value for extended warranties and insurance linked to mobile and non-mobile consumer products in India, 2011, 2015 and 2019 (forecast)
  • Approximate market value for extended warranties and insurance linked to mobile and non-mobile consumer products in India, 2011, 2015 and 2019 (forecast) (table)

1.0 INTRODUCTION

  • Organisations researched in India, segmented by type, 2015
  • Retailers researched in India segmented by distribution channel, 2015

2.0 WHITE GOODS

  • Value and volume of sales of white goods in India, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of white goods in India, 2015
  • Manufacturer schemes for extended warranties and insurance linked to white goods in India: provision rates and operating models, 2015
  • Manufacturer schemes for extended warranties and insurance linked to white goods in India: unweighted and weighted provider share of partnerships, 2015
  • Retailer schemes for extended warranties and insurance linked to white goods in India: provision rates and operating models, 2015
  • Retailer schemes for extended warranties and insurance linked to white goods in India: unweighted and weighted provider share of partnerships, 2015
  • Manufacturer and retailer schemes for extended warranties and insurance linked to white goods in India: combined analysis of weighted provider share of partnerships, 2015
  • Risk coverage of all schemes for extended warranties and insurance linked to white goods in India, 2015
  • Approximate market value for extended warranties and insurance linked to white goods in India, 2011 and 2015
  • Value and volume of sales of white goods in India, 2015 and 2019 (forecast)
  • Approximate market value for extended warranties and insurance linked to white goods in India, 2015 and 2019 (forecast)

3.0 BROWN GOODS

  • Value and volume of sales of brown goods in India, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of brown goods in India, 2015
  • Manufacturer schemes for extended warranties and insurance linked to brown goods in India: provision rates and operating models, 2015
  • Manufacturer schemes for extended warranties and insurance linked to brown goods in India: unweighted and weighted provider share of partnerships, 2015
  • Retailer schemes for extended warranties and insurance linked to brown goods in India: provision rates and operating models, 2015
  • Retailer schemes for extended warranties and insurance linked to brown goods in India: unweighted and weighted provider share of partnerships, 2015
  • Manufacturer and retailer schemes for extended warranties and insurance linked to brown goods in India: combined analysis of weighted provider share of partnerships, 2015
  • Risk coverage of all schemes for extended warranties and insurance linked to brown goods in India, 2015
  • Approximate market value for extended warranties and insurance linked to brown goods in India, 2011 and 2015
  • Value and volume of sales of brown goods in India, 2015 and 2019 (forecast)
  • Approximate market value for extended warranties and insurance linked to brown goods in India, 2015 and 2019 (forecast)

4.0 GREY GOODS

  • Value and volume of sales of grey goods in India, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of grey goods in India, 2015
  • Manufacturer schemes for extended warranties and insurance linked to grey goods in India: provision rates and operating models, 2015
  • Manufacturer schemes for extended warranties and insurance linked to grey goods in India: unweighted and weighted provider share of partnerships, 2015
  • Retailer schemes for extended warranties and insurance linked to grey goods in India: provision rates and operating models, 2015
  • Retailer schemes for extended warranties and insurance linked to grey goods in India: unweighted and weighted provider share of partnerships, 2015
  • Manufacturer and retailer schemes for extended warranties and insurance linked to grey goods in India: combined analysis of weighted provider share of partnerships, 2015
  • Risk coverage of all schemes for extended warranties and insurance linked to grey goods in India, 2015
  • Approximate market value for extended warranties and insurance linked to grey goods in India, 2011 and 2015
  • Value and volume of sales of grey goods in India, 2015 and 2019 (forecast)
  • Approximate market value for extended warranties and insurance linked to grey goods in India, 2015 and 2019 (forecast)

5.0 MOBILE GADGETS

  • Value and volume of sales of mobile gadgets in India, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile gadgets in India, 2015
  • Manufacturer schemes for extended warranties and insurance linked to mobile gadgets in India: provision rates and operating models, 2015
  • Manufacturer schemes for extended warranties and insurance linked to mobile gadgets in India: unweighted and weighted provider share of partnerships, 2015
  • Retailer schemes for extended warranties and insurance linked to mobile gadgets in India: provision rates and operating models, 2015
  • Retailer schemes for extended warranties and insurance linked to mobile gadgets in India: unweighted and weighted provider share of partnerships, 2015
  • Manufacturer and retailer schemes for extended warranties and insurance linked to mobile gadgets in India: combined analysis of weighted provider share of partnerships, 2015
  • Risk coverage of all schemes for extended warranties and insurance linked to mobile gadgets in India, 2015
  • Approximate market value for extended warranties and insurance linked to mobile gadgets in India, 2011 and 2015
  • Value and volume of sales of mobile gadgets in India, 2015 and 2019 (forecast)
  • Approximate market value for extended warranties and insurance linked to mobile gadgets in India, 2015 and 2019 (forecast)

6.0 MOBILE PHONES

  • Volume of mobile phone subscriptions and subscriptions per capita in India, 2011 and 2015
  • Number of individuals owning a mobile phone in India and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in India, 2015
  • Manufacturer schemes for extended warranties and insurance linked to mobile phones in India: provision rates and operating models, 2015
  • Manufacturer schemes for extended warranties and insurance linked to mobile phones in India: unweighted and weighted provider share of partnerships, 2015
  • Retailer schemes for extended warranties and insurance linked to mobile phones in India: provision rates and operating models, 2015
  • Retailer schemes for extended warranties and insurance linked to mobile phones in India: unweighted and weighted provider share of partnerships, 2015
  • Manufacturer and retailer schemes for extended warranties and insurance linked to mobile phones in India: combined analysis of weighted provider share of partnerships, 2015
  • Risk coverage of all schemes for extended warranties and insurance linked to mobile phones in India, 2015
  • Approximate market value and policies in force for extended warranties and insurance linked to mobile phones in India, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in India, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in India and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for extended warranties and insurance linked to mobile phones in India, 2015 and 2019 (forecast)
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