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市場調查報告書

歐洲的行動電話用保險、延長保固市場

Mobile Phone Insurance and Extended Warranties in Europe

出版商 Finaccord Ltd. 商品編碼 214324
出版日期 內容資訊 英文 380 Pages
商品交期: 最快1-2個工作天內
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歐洲的行動電話用保險、延長保固市場 Mobile Phone Insurance and Extended Warranties in Europe
出版日期: 2016年06月01日 內容資訊: 英文 380 Pages
簡介

本報告提供歐洲20個國家行動電話用保險及延長保固的市場相關調查、行動電話市場規模、通常的附帶保證、製造商及零售業者提供的延長保固及保險的方案、風險保障範圍、市場規模與成長預測等彙整資料。

摘要整理

第1章 簡介

第2章 歐洲概要

  • 簡介
  • 基礎市場規模
  • 製造商、零售業者的延長保固與保險提供
  • 製造商的延長保固與保險方案
  • 零售業者的延長保固與保險方案
  • 兩者的方案分析
  • 延長保固與保險方案的風險保障範圍
  • 獨立型供應商的通路
  • 市場規模
  • 市場預測

第3-22章 各國市場

  • 奧地利
  • 比利時
  • 捷克
  • 丹麥
  • 芬蘭
  • 法國
  • 德國
  • 愛爾蘭
  • 義大利
  • 荷蘭
  • 挪威
  • 波蘭
  • 葡萄牙
  • 羅馬尼亞
  • 俄羅斯
  • 西班牙
  • 瑞典
  • 瑞士
  • 土耳其
  • 英國
    • 簡介
    • 行動電話用戶數
    • 行動電話擁有者數和全人口裡佔的比例
    • 行動電話製造商通常的附帶保證期間
    • 製造商的行動電話用延長保固與保險方案
    • 零售業者的行動電話用延長保固與保險方案
    • 風險保障範圍
    • 行動電話用戶數的預測
    • 延長保固與保險的契約數量、市場規模
    • 延長保固與保險的契約數量、市場規模的預測等

圖表

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目錄

Mobile Phone Insurance and Extended Warranties in Europe is a report about the market for insurance and extended warranties sold in conjunction with mobile phones in 20 countries namely Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, Turkey, and the UK. Mobile phones are defined as any mobile handsets that incorporate a conventional mobile telephony facility including smartphones. Mobile phone insurance and extended warranties can cover one or more of accidental damage, loss, technical breakdown and theft, as well as airtime abuse. This last provision covers any fraudulent use of a lost or stolen device. Furthermore, increasingly, it is also the case that mobile phone cover is being configured to cover other risks such as viral attacks plus fraudulent use of e-wallets and accessory items.

The report draws on extensive primary and secondary research covering close to 750 organisations involved in the production and distribution of mobile phones including manufacturers, mobile network operators, specialised retailers of consumer electronics, supermarkets and other types of retailer (e.g. department store / variety retailers).

The PartnerBASE™ dataset that accompanies the report logs each of well over 300 schemes for manufacturer, mobile network operator or retailer extended warranties or insurance, showing both the operating model used and partners employed for programs that are not managed internally.

You may be able to use this report plus the PartnerBASE™ dataset and market data annexe that accompany it in one or more of the following ways:

  • appreciate the size of the opportunity in the market for mobile phone insurance and extended warranties in Europe: in aggregate, this is a substantial market;
  • understand how fast-moving competitors are thriving in a number of countries in spite of the fact that the dynamics of this market have changed substantially in recent years;
  • assess the position of national and international competitors such as AIG, Allianz, AmTrust, Assurant, Asurion, AXA, BNP Paribas Cardif, Chubb, Simplesurance, SPB, SquareTrade and The Warranty Group;
  • consider how the value of the market for mobile phone insurance and extended warranties in Europe region may be expected to evolve up to 2019.

Table of Contents

Executive Summary

Introduction

Regional Overview

  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Italy
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • UK

List of Graphics / Tables

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

  • What is this report about?
  • Rationale
  • Evolving distribution channels both favour and compromise the distribution of mobile phone cover
  • Methodology
  • Manufacturer, mobile network operator and retailer survey
  • The survey's scope covers the vast majority of significant manufacturers and retailers of mobile phones
  • Distribution channels for retailers
  • Market data
  • Exchange rates
  • Definitions
  • Mobile phone insurance and extended warranties
  • Extended warranties and insurance linked to consumer products come in a variety of formats...
  • ...and are frequently marketed to consumers under alternative titles
  • Premiums and other revenues
  • Operating models
  • Weighted shares
  • PartnerBASE and market data annexe
  • Finaccord

2.0 REGIONAL OVERVIEW

  • Introduction
  • Underlying market volumes
  • Across the 20 countries, mobile phone subscriptions reached almost 900 million by the end of 2015...
  • ... with Russia far ahead of the other 19 countries in scope
  • Mobile phone subscriptions per capita are highest in Russia and lowest in Turkey
  • Over 82% of the combined population of the 20 countries owns at least one handset
  • Provision of insurance and extended warranties by manufacturers and retailers
  • Well over 300 schemes for mobile phone cover are available through manufacturers and retailers
  • ... meaning that more than 40% of organisations researched are involved in this arena...
  • ... with the participation rate highest among mobile network operators...
  • ... followed by retailers of consumer electronics and department stores
  • Manufacturer schemes for insurance and extended warranties
  • Manufacturer schemes exist in all but one of the 20 countries in scope...
  • ... with Apple, Acer and OnePlus offering cover in multiple countries
  • Apple and its partner AIG are dominant in the weighted analysis of partnerships
  • Retailer schemes for insurance and extended warranties
  • Retailer (and mobile network operator) schemes are most prevalent in Austria and the Czech Republic
  • A variety of different operating models are in evidence
  • Chubb and SPB are the leading external providers in the weighted analysis of retailer partnerships...
  • Analysis for manufacturer and retailer schemes combined
  • ... with the combined weighted analysis generally similar to that for retailers alone
  • Risk coverage of all schemes for insurance and extended warranties
  • A majority of programs in Europe offer both extended warranty cover and accidental damage protection
  • Policies in Norway offer the most wide-ranging cover while those in Romania are the least comprehensive
  • Independent distribution channels
  • Simplesurance sells mobile phone cover (plus other types of product insurance) across multiple countries
  • Market value for extended warranties and insurance
  • Attachment rates are likely to have risen in all countries between 2011 and 2015...
  • ...as smartphones and post-paid contracts have gained in popularity...
  • ... thereby triggering a significant increase in the value of the mobile phone insurance market
  • Two countries are likely to account for close to a half of the market value across 20 countries...
  • ... and six countries are likely to account for 75% of the policies in force
  • Market forecasts to 2019
  • The total number of mobile phone subscriptions is predicted to reach almost 950 million by 2019...
  • ... with the proportion of the total population owning at least one mobile handset rising once again
  • Insurance take-up rates are expected to increase in all 20 countries up to 2019...
  • ... which could cause the insurance market value to increase to over EUR 3 billion...
  • ... with few changes visible in the composition of this market when segmented by country
  • By number of stand-alone policies in force, the UK, France and Germany will continue to dominate
  • Key data tables

3.0 AUSTRIA

  • Introduction
  • Underlying market volumes
  • Mobile subscriptions per capita exceeded 1.5 for the first time in 2015...
  • ... with over 85% of the population now owning at least one mobile phone
  • Manufacturers' original warranty length and consumer law
  • A narrow majority of mobile phone manufacturers offer a factory warranty lasting just one year...
  • Manufacturer schemes for insurance and extended warranties
  • ... and three of them promote extended cover
  • Retailer schemes for insurance and extended warranties
  • Mobile phone cover is commonly on offer from major retailers (including mobile network operators)
  • SquareTrade has established itself in the Austrian market by winning two important partnerships...
  • ... and is one of five competitors with more than one relationship
  • Integral Insurance Broker and Allianz benefit from their partnership with A1
  • Combined analysis for manufacturer and retailer schemes
  • Four providers register a combined weighted share in excess of 10%
  • Risk coverage of all schemes for insurance and extended warranties
  • Very few schemes incorporate cover for either handset loss or fraudulent calls
  • Independent distribution channels
  • Austrian consumers can also acquire mobile phone cover from several independent sources
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • Mobile phone subscriptions will rise by another 800,000 or so by 2019...
  • ... causing handset penetration to rise further in a fairly mature market...
  • ... which will help to propel forwards the value of the market for mobile phone cover

4.0 BELGIUM

  • Introduction
  • Underlying market volumes
  • Mobile phone subscriptions reached 13 million in 2015...
  • ... causing the number of individuals with a handset to rise above 9 million
  • Manufacturers' original warranty length and consumer law
  • Most manufacturers offer original warranties lasting two years...
  • Manufacturer schemes for insurance and extended warranties
  • ... and two manufacturers promote extended cover
  • Retailer schemes for insurance and extended warranties
  • Mobile phone cover is on offer from over a half of major retailers investigated
  • Having entered the market in 2014, SPB holds the most partnerships in this field...
  • ... and its visibility is even more pronounced in the weighted analysis...
  • Combined analysis for manufacturer and retailer schemes
  • ... which also carries over to the combined analysis for manufacturer and retailer programs
  • Risk coverage of all schemes for insurance and extended warranties
  • Cover for accidental damage and / or theft is a reasonably common feature of Belgian policies
  • Independent distribution channels
  • There are several independent providers of mobile phone cover in Belgium
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • Mobile subscriptions are likely to have edged up further by 2019...
  • ... causing the percentage of the population owning a mobile phone to exceed 84%
  • A further rise in the value of the Belgian market for mobile phone cover is likely to occur

5.0 CZECH REPUBLIC

  • Introduction
  • Underlying market volumes
  • Mobile subscriptions per capita in the Czech Republic reached 1.32 in 2015...
  • ... with over 200,000 more handset owners in that year than there had been in 2011
  • Manufacturers' original warranty length and consumer law
  • Mobile phone manufacturers offer original warranties lasting either one or two years...
  • Manufacturer schemes for insurance and extended warranties
  • ... and extended warranty or insurance cover is available from three of them
  • Apple's arrangement in the Czech Republic is for extended warranty cover only...
  • ... although insurance is available from both Acer and OnePlus
  • Retailer schemes for insurance and extended warranties
  • A comfortable majority of major retailers of mobile phones have an arrangement for related insurance
  • BNP Paribas Cardif is the dominant provider whether viewed in unweighted or weighted terms...
  • ...with MAXIMA pojišťovna likely to be ranked second by value of business sold
  • Combined analysis for manufacturer and retailer schemes
  • Three providers are likely to account for almost 90% of the market value
  • Risk coverage of all schemes for insurance and extended warranties
  • Most schemes provider cover for technical failure, accidental damage and theft
  • Independent distribution channels
  • Mobile phone cover can also be acquired in a variety of formats from a number of Czech banks
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • Mobile phone subscriptions are on track to exceed 14 million by 2019...
  • ... with 9 million individuals forecast to have a mobile handset by that year
  • A further rise in the value of mobile phone cover seems probable by 2019

6.0 DENMARK

  • Introduction
  • Underlying market volumes
  • Mobile network operators in Denmark appear to have pruned some of their inactive accounts...
  • ... albeit the number of individuals with a mobile phone is still likely to have risen
  • Manufacturers' original warranty length and consumer law
  • Mobile phone manufacturers offer original warranties lasting either one or two years...
  • Manufacturer schemes for insurance and extended warranties
  • ... and three (Acer, Apple and OnePlus) promote extended cover...
  • ...working with London General Insurance, AIG and Simplesurance respectively for the insurance elements
  • Retailer schemes for insurance and extended warranties
  • Mobile phone cover is quite commonly offered by mobile network operators and retailers...
  • ... with 11 external providers visible in this context...
  • ...including two subsidiaries of Tryg plus a variety of other competitors
  • Combined analysis for manufacturer and retailer schemes
  • Providers with mobile network operator deals continue to dominate the combined, weighted analysis
  • Risk coverage of all schemes for insurance and extended warranties
  • Most schemes are limited to cover for technical failure and accidental damage
  • Independent distribution channels
  • Stand-alone mobile phone cover is available from two providers in Denmark
  • Market value for insurance and extended warranties
  • Market forecasts to 2019
  • Mobile phone subscriptions per capita are forecast to edge up between 2015 and 2019...
  • ... with individual mobile handset owners also recording a small rise...
  • ... and with further growth forecast for the Danish market for mobile phone cover

7.0 FINLAND

  • Introduction
  • Underlying market volumes
  • The number of mobile subscriptions in Finland slipped back between 2011 and 2015
  • ... albeit the number of individuals with a mobile phone is likely to have risen over the same period
  • Manufacturers' original warranty length and consumer law
  • Mobile phone manufacturers offer original warranties lasting either one or two years...
  • Manufacturer schemes for insurance and extended warranties
  • ... but an extended warranty is available from only two of these
  • Retailer schemes for insurance and extended warranties
  • Mobile phone cover is on offer from comparatively few mobile network operators and retailers...
  • ... and only one provider benefits from more than one partnership in this sphere...
  • ... although it is ranked last in the weighted analysis of partnerships
  • Combined analysis for manufacturer and retailer schemes
  • Providers with retailer deals continue to dominate the combined, weighted analysis
  • Risk coverage of all schemes for insurance and extended warranties
  • Most schemes are limited to offering cover for technical failure and accidental damage
  • Independent distribution channels
  • Market value for insurance and extended warranties
  • Market forecasts to 2019
  • The number of mobile subscriptions in Finland is forecast to increase by 200,000 up to 2019...
  • ... which will also propel growth in the number of individual owners of mobile handsets
  • The take-up rate for mobile phone cover in Finland will rise but will remain comparatively low

8.0 FRANCE

  • Introduction
  • Underlying market volumes
  • At 1.12, the number of subscriptions per capita in France remains comparatively low...
  • ... albeit over 80% of the country's population now owns at least one mobile handset
  • Manufacturers' original warranty length and consumer law
  • Most mobile phone manufacturers offer original warranties lasting one year...
  • Manufacturer schemes for insurance and extended warranties
  • ... and extended cover is available from three of them
  • Retailer schemes for insurance and extended warranties
  • A variety of operating models are used by retailers in France for mobile phone cover...
  • ... and numerous different providers are active in this sphere...
  • ... albeit SPB and AIG are the clear market leaders...
  • ... and many competitors are limited to just one or two partnerships
  • Combined analysis for manufacturer and retailer schemes
  • SPB and AIG continue to dominate the combined, weighted analysis
  • Risk coverage of all schemes for insurance and extended warranties
  • Most schemes cover accidental damage and theft in addition to technical failure
  • Independent distribution channels
  • Numerous independent distributors are visible in this market, including several major banks...
  • ... most of which promote 'assurance nomades' covering both mobile phones and gadgets
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • Mobile phone subscriptions are likely to increase by more than 2.5 million between 2015 and 2019...
  • ... pushing up both the percentage of the population with at least one mobile handset...
  • ... and the value of mobile phone insurance and extended warranties sold

9.0 GERMANY

  • Introduction
  • Underlying market volumes
  • Mobile subscriptions in Germany were just below 100 million at the end of 2015...
  • ... with almost 70 million individuals owning at least one mobile phone
  • Manufacturers' original warranty length and consumer law
  • Mobile phone manufacturers offer original warranties lasting either one or two years...
  • Manufacturer schemes for insurance and extended warranties
  • ... but extended cover is promoted by only three of them
  • Retailer schemes for insurance and extended warranties
  • Mobile phone cover is quite commonly offered by mobile network operators and retailers...
  • ... with all of the mainstream network operators offering mobile phone coverage
  • In terms of weighted share of partnerships, Chubb and Telefónica claim over a half of the total
  • Combined analysis for manufacturer and retailer schemes
  • Providers with mobile network operator deals continue to dominate the combined, weighted analysis
  • Risk coverage of all schemes for insurance and extended warranties
  • The vast majority of schemes provide cover for accidental damage and theft
  • Independent distribution channels
  • There are at least eight independent providers of mobile gadget cover in Germany...
  • ... including Friendsurance, which uses an innovative peer-to-peer model...
  • ... and Simplesurance, which is aiming to become a global market leader in online product insurance
  • Market value for insurance and extended warranties
  • Market forecasts to 2019
  • Mobile phone subscriptions will continue to move up between 2015 and 2019...
  • ... albeit the market is now close to saturation point
  • The value of mobile phone cover is predicted to increase by over 30% between 2015 and 2019

10.0 IRELAND

  • Introduction
  • Underlying market volumes
  • Mobile subscriptions in Ireland came to just under 5 million by the end of 2015...
  • ... with just under 80% of the population likely to own at least one mobile handset
  • Manufacturers' original warranty length and consumer law
  • Factory warranties lasting either one or two years are provided by manufacturers of mobile phones...
  • Manufacturer schemes for insurance and extended warranties
  • ... and extended cover is available from three of them
  • Retailer schemes for insurance and extended warranties
  • There are comparatively few schemes for mobile phone cover among retailers in Ireland
  • ... albeit all of the mainstream mobile network operators have programs...
  • ... with Chubb and Zurich likely to underwrite the most business in this market...
  • Combined analysis for manufacturer and retailer schemes
  • ... as is also evident in the combined weighted analysis
  • Risk coverage of all schemes for insurance and extended warranties
  • Cover for accidental damage is provided in all cases
  • Independent distribution channels
  • Mobilecover sells directly to consumers as well as via Chill Insurance and Meteor
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • By 2019, it is likely that mobile phone subscriptions in Ireland will have exceeded 5 million...
  • ... causing the mobile handset penetration rate to rise above 80%...
  • ... and a further increase in the value of mobile phone cover seems probable by 2019

11.0 ITALY

  • Introduction
  • Underlying market volumes
  • The number of mobile subscriptions in Italy has stabilised (at a comparatively high level)...
  • ... with over 50 million individuals owning at least one mobile handset
  • Manufacturers' original warranty length and consumer law
  • Most mobile phone manufacturers provide factory warranties lasting two years
  • Manufacturer schemes for insurance and extended warranties
  • Mobile phone cover of one sort or another is available from Acer, Apple and OnePlus...
  • Retailer schemes for insurance and extended warranties
  • ... and from a significant number of retailers (including mobile network operators)
  • Estendo and GARANZIA3 hold the most relationships for mobile phone cover...
  • ... although their share of partnerships is diluted in the weighted analysis
  • Having grown rapidly in recent years, Estendo claims to serve over 3 million households in Italy
  • Business Company has begun expanding its extended warranty brand outside of Italy
  • Combined analysis for manufacturer and retailer schemes
  • Providers with retailer deals continue to dominate the combined, weighted analysis
  • Risk coverage of all schemes for insurance and extended warranties
  • Most policies are limited to cover for one or both of technical failure and accidental damage
  • Independent distribution channels
  • Mobile handset owners can acquire cover from several independent sources in Italy
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • Very marginal growth is predicted for the number of mobile phone subscriptions up to 2019...
  • ... with the number of handset owners also likely to edge up slightly...
  • ... although more robust expansion is forecast for the value of the market for mobile phone cover

12.0 NETHERLANDS

  • Introduction
  • Underlying market volumes
  • Mobile phone subscriptions in the Netherlands dropped back below 20 million in 2015...
  • ... although the number of mobile handset owners is likely to have continued rising
  • Manufacturers' original warranty length and consumer law
  • Original warranties lasting two years are available from most mobile phone manufacturers
  • Manufacturer schemes for insurance and extended warranties
  • ... and three have an arrangement for extended warranties or insurance
  • Retailer schemes for insurance and extended warranties
  • A majority of major retailers of mobile phones in the Netherlands are distributors of mobile phone cover
  • Chubb and Harmony Financial Services hold the most partnerships for mobile protection...
  • ... albeit those of the former company are the major ones...
  • ... making it the clear leader in the weighted analysis of partnerships...
  • Combined analysis for manufacturer and retailer schemes
  • ... and also in the analysis of manufacturer and retailer schemes combined
  • Risk coverage of all schemes for insurance and extended warranties
  • Fairly comprehensive cover can be acquired through most schemes analysed
  • Independent distribution channels
  • Independent providers include CoverYou Verzekeringen, Digiwise, Robiz-Assurantiën and SoZeker
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • The number of mobile phone subscriptions may move back above 20 million by 2019...
  • ... with over 14 million individuals forecast to have a mobile handset by 2019
  • The value of the market for mobile phone insurance and extended warranties will advance further

13.0 NORWAY

  • Introduction
  • Underlying market volumes
  • By the end of 2015, the number of mobile subscriptions in Norway had reached just under 6 million...
  • ... with more than 80% of the population owning a mobile phone by that point in time
  • Manufacturers' original warranty length and consumer law
  • Mobile phone manufacturers offer original warranties lasting either one or two years...
  • Manufacturer schemes for insurance and extended warranties
  • Apple distributes extended warranty cover in Norway but not insurance
  • Retailer schemes for insurance and extended warranties
  • Over a half of major mobile phone retailers and network operators sell mobile phone cover...
  • ...with seven external providers visible in this category...
  • ... among which Gjensidige Forsikring is the leader by weighted share of partnerships...
  • Combined analysis for manufacturer and retailer schemes
  • ... a status that is also apparent in the combined, weighted analysis
  • Risk coverage of all schemes for insurance and extended warranties
  • A significant minority of mobile phone policies incorporate relatively comprehensive cover
  • Independent distribution channels
  • Via the Trygtklikk trading style, Simplesurance has entered the Norwegian market
  • Market value for insurance and extended warranties
  • Market forecasts to 2019
  • Mobile phone subscriptions per capita are likely to edge up further from 2015 to 2019
  • ... with individual owners of mobile handsets advancing to more than 4.5 million by 2019
  • A further rise in the value of mobile phone cover sold in Norway seems probable by 2019

14.0 POLAND

  • Introduction
  • Underlying market volumes
  • Mobile phone subscriptions in Poland have risen strongly in recent years...
  • ... bringing the number of individuals owning at least one mobile handset to around 32.6 million
  • Manufacturers' original warranty length and consumer law
  • Most mobile phone manufacturers in Poland offer a factory warranty lasting two years...
  • Manufacturer schemes for insurance and extended warranties
  • ... with myPhone joining Acer, Apple and OnePlus as a provider of mobile phone cover
  • Retailer schemes for insurance and extended warranties
  • Mobile phone cover is also available from over 20 major retailers in Poland
  • ... with Ergo Hestia and Warta accounting for over a half of these relationships...
  • ... in a market hosting numerous aspiring providers
  • The leader in the weighted analysis benefits from its partnerships with Media Markt, Orange and X-KOM...
  • Combined analysis for manufacturer and retailer schemes
  • ... and this carries through to the integrated analysis for manufacturers and retailers
  • Risk coverage of all schemes for insurance and extended warranties
  • Most schemes incorporate cover for technical failure, accidental damage and theft
  • Independent distribution channels
  • Via the Klikochon trading style, Simplesurance has entered the Polish market
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • Further rapid growth is predicted for the number of mobile subscriptions in Poland...
  • ... albeit this growth will be less pronounced in terms of the number of handset owners
  • The value of mobile phone cover sold in Poland is likely to have risen further by 2019

15.0 PORTUGAL

  • Introduction
  • Underlying market volumes
  • There were around 200,000 more mobile subscriptions in 2015 than there had been in 2011...
  • ... albeit more or less the same number of individuals owning at least one mobile handset
  • Manufacturers' original warranty length and consumer law
  • Two-year original warranties are available most commonly from mobile phone manufacturers in Portugal
  • Manufacturer schemes for insurance and extended warranties
  • Apple does not offer any kind of extended protection in Portugal...
  • Retailer schemes for insurance and extended warranties
  • ... but at least eight major mobile phone retailers do...
  • ... including MEO, which has developed a scheme in partnership with MAPFRE Asistencia...
  • ...causing this provider to be the leader in both the weighted analysis for retailers alone...
  • Combined analysis for manufacturer and retailer schemes
  • ... and the combined analysis which also brings in manufacturer schemes
  • Risk coverage of all schemes for insurance and extended warranties
  • The vast majority of schemes offer protection for technical failure and / or accidental damage
  • Independent distribution channels
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • Mobile phone subscriptions per capita will have reached around 1.26 by 2019...
  • ... with the number of handset owners likely to be just under 8.6 million
  • By 2019, it is possible that there will be over 250,000 policies in force for mobile phone cover

16.0 ROMANIA

  • Introduction
  • Underlying market volumes
  • Mobile subscriptions in Romania fell back quite significantly between 2011 and 2015...
  • ... albeit mobile handset penetration remains high
  • Manufacturers' original warranty length and consumer law
  • Two-year factory warranties are on offer most commonly from mobile phone manufacturers
  • Manufacturer schemes for insurance and extended warranties
  • Sony is one of two manufacturers with a scheme for mobile phone cover in Romania...
  • Retailer schemes for insurance and extended warranties
  • ... and seven major retailers are known to be active in this field...
  • ... with Depanero having established the most partnerships in this context...
  • ... although it is overtaken by two other companies in the weighted analysis...
  • Combined analysis for manufacturer and retailer schemes
  • ... which are also the most prominent in the combined analysis for manufacturers and retailers
  • Risk coverage of all schemes for insurance and extended warranties
  • A minority of schemes provide cover for accidental damage, theft and fraudulent calls
  • Independent distribution channels
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • A declining population will cause the number of mobile subscriptions to reduce further...
  • ... and it will also negatively impact the number of mobile handset owners...
  • ... but its impact on the value of the market for mobile phone cover will be less obvious

17.0 RUSSIA

  • Introduction
  • Underlying market volumes
  • By international standards, mobile subscriptions per capita in Russia are comparatively high...
  • ... and close to 120 million individuals are owners of at least one mobile handset
  • Manufacturers' original warranty length and consumer law
  • Most mobile phone manufacturers offer original warranties lasting a single year...
  • Manufacturer schemes for insurance and extended warranties
  • ... and extended cover can be acquired from both Acer and Samsung
  • Retailer schemes for insurance and extended warranties
  • At least a dozen major mobile phone retailers offer some form of mobile protection...
  • ... but these do not include any of the mainstream mobile network operators (or MVNOs)
  • Two providers account for close to a half of the weighted share of partnerships with retailers...
  • Combined analysis for manufacturer and retailer schemes
  • ... and their position is only diluted a little in the analysis that integrates manufacturer and retailer programs
  • Risk coverage of all schemes for insurance and extended warranties
  • A minority of schemes provide cover for accidental damage and / or theft
  • Independent distribution channels
  • There are several independent means by which consumers can obtain mobile phone cover in Russia
  • Market value for insurance and extended warranties
  • Market forecasts to 2019
  • Very modest growth is forecast for the number of mobile phone subscriptions up to 2019
  • ... with over 120 million individuals likely to own a mobile handset by that point in time
  • The value of the market for mobile phone insurance and extended warranties is set to increase

18.0 SPAIN

  • Introduction
  • Underlying market volumes
  • Spain's mobile network operators have cut back on their number of subscribers in recent years...
  • ... although mobile handset penetration has moved up further
  • Manufacturers' original warranty length and consumer law
  • Factory warranties lasting for two years are more common than those with a duration of one year
  • Manufacturer schemes for insurance and extended warranties
  • Three mobile phone manufacturers have an arrangement for promoting extended cover...
  • Retailer schemes for insurance and extended warranties
  • ... and at least 15 major retailers do too (including mobile network operators)
  • SPB claims the most partnerships for mobile phone cover with Spanish retailers...
  • ... although Chubb moves ahead of it in the weighted analysis due to its link with Vodafone
  • Combined analysis for manufacturer and retailer schemes
  • In the combined analysis, AIG's tie with Apple pushes it just ahead of SPB
  • Risk coverage of all schemes for insurance and extended warranties
  • Cover for technical failure is that which is most commonly available
  • Independent distribution channels
  • Independent providers include Digiwise, Garante and IPGLOBAL (via SeguroMóvil.com)
  • Market value for insurance and extended warranties
  • Market forecasts to 2019
  • The number of mobile phone subscriptions in Spain is likely to have exceeded 50 million by 2019...
  • ... with 86% of the population forecast to own at least one mobile handset by that year
  • The Spanish market for mobile phone insurance and extended warranties should carry on expanding

19.0 SWEDEN

  • Underlying market volumes
  • Mobile subscriptions per capita in Sweden reached 1.26 by the end of 2015...
  • ... causing the number of mobile handset owners to exceed 8 million for the first time
  • Manufacturers' original warranty length and consumer law
  • An equal two-way split is apparent in the duration of factory warranties offered by manufacturers
  • Manufacturer schemes for insurance and extended warranties
  • Extended warranty and insurance cover is on offer from only three manufacturers in Sweden...
  • Retailer schemes for insurance and extended warranties
  • ... but from over 20 major mobile phone retailers and network operators
  • Solid Försäkringar holds the most scheme partnerships in this category...
  • ... but Chubb is the leader in the weighted analysis of partnerships
  • Combined analysis for manufacturer and retailer schemes
  • The combined, weighted analysis is similar to the weighted analysis for retailers alone
  • Risk coverage of all schemes for insurance and extended warranties
  • Relatively comprehensive cover has been incorporated into a significant minority of policies
  • Independent distribution channels
  • Simplesurance has rolled out its Klickskydd brand in Sweden with Gjensidige acting as underwriter
  • Market value for insurance and extended warranties
  • Market forecasts to 2019
  • Mobile phone subscriptions are on track to increase to more than 13 million between 2015 and 2019...
  • ... with almost 84% of the population owning a mobile phone by 2019...
  • ...leading to a further rise in the value of the mobile phone insurance market by 2019

20.0 SWITZERLAND

  • Introduction
  • Underlying market volumes
  • Switzerland has experienced rapid growth in its number of mobile phone subscriptions...
  • ... with its number of mobile handset owners exceeding 7 million for the first time in 2015
  • Manufacturers' original warranty length and consumer law
  • Only one manufacturer deviates from the norm, which is to offer a two-year factory warranty
  • Manufacturer schemes for insurance and extended warranties
  • Respectively, Acer and Apple employ London General Insurance and AIG as insurance underwriters
  • Retailer schemes for insurance and extended warranties
  • There are at least ten retailer schemes for mobile phone cover (including mobile network operators)
  • The three mainstream mobile network operators each work with different underwriters
  • AXA's relationship with Swisscom makes it the leader in the weighted analysis...
  • Combined analysis for manufacturer and retailer schemes
  • ... which does not change much when manufacturer schemes are also considered
  • Risk coverage of all schemes for insurance and extended warranties
  • Cover for fraudulent calls is an option in a relatively high proportion of cases
  • Independent distribution channels
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • Further robust growth in the number of subscriptions is predicted through to 2019...
  • ... with over 400,000 more mobile handset owners likely to emerge by then...
  • ... which will drive growth in the Swiss market for mobile phone insurance and extended warranties

21.0 TURKEY

  • Introduction
  • Underlying market volumes
  • Mobile subscriptions per capita in Turkey are growing quickly but remain low by international standards...
  • ... and the mobile handset penetration rate is also comparatively low
  • Manufacturers' original warranty length and consumer law
  • Two-year factory warranties are on offer from all mobile phone manufacturers researched in Turkey...
  • Manufacturer schemes for insurance and extended warranties
  • ... but none have developed extended warranties or insurance...
  • Retailer schemes for insurance and extended warranties
  • ... which contrasts with the situation observed among retailers
  • Chubb and Emeklier Sigorta claim the highest weighted share of partnerships...
  • ... thanks to their relationships with two major mobile network operators
  • Combined analysis for manufacturer and retailer schemes
  • Risk coverage of all schemes for insurance and extended warranties
  • Cover is often available for accidental damage and theft and always for technical failure
  • Independent distribution channels
  • Cepkask markets mobile phone service packs directly to consumers
  • Market value for extended warranties and insurance
  • Market forecasts to 2019
  • Mobile phone subscriptions per capita should exceed 1.00 by 2019...
  • ...causing the number of individuals with a mobile handset to reach over 80% of the population...
  • ... which will lead to further growth of the market for mobile phone insurance and extended warranties

22.0 UK

  • Introduction
  • Underlying market volumes
  • Mobile subscriptions in the UK exceeded 85 million in 2015...
  • ... with well over 80% of the population now owning at least one mobile phone
  • Manufacturers' original warranty length and consumer law
  • Mobile phone manufacturers offer original warranties lasting either one or two years...
  • Manufacturer schemes for insurance and extended warranties
  • ... with four also promoting extended cover...
  • ... supported by four external partners
  • ... among which AIG claims the highest weighted share of partnerships
  • Retailer schemes for insurance and extended warranties
  • Mobile phone cover is available from over a half of major mobile phone retailers in the UK...
  • ... in a market that appears more fragmented when viewed in unweighted rather than weighted terms...
  • ...with the partners of mobile network operators likely to account for the lion's share of the market
  • Combined analysis for manufacturer and retailer schemes
  • Providers with mobile network operator deals continue to dominate the combined, weighted analysis
  • Risk coverage of all schemes for insurance and extended warranties
  • A majority of schemes provide cover for technical failure, accidental damage and theft
  • Independent distribution channels
  • The substantial value of this market in the UK has attracted over 20 independent providers
  • Some major insurance aggregators provide links to selected providers of mobile phone cover...
  • ... and packaging cover with added value accounts represents a further independent channel
  • Market value for insurance and extended warranties
  • Market forecasts to 2019
  • Mobile phone subscriptions in the UK are on track to exceed 90 million by 2019...
  • ... albeit the market is now close to saturation point
  • The value of the market for mobile phone cover is likely to edge up further by 2019

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY

  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Europe, 2011, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Europe, 2011, 2015 and 2019 (forecast) (table)

1.0 INTRODUCTION

  • Organisations researched in Europe, segmented by country, type and retailer operating model, 2016

2.0 REGIONAL OVERVIEW

  • Volume of mobile phone subscriptions and subscriptions per capita in Europe, 2011 and 2015
  • Volume of mobile phone subscriptions in Europe, segmented by country, 2011 and 2015
  • Number of mobile phone subscriptions per capita in Europe, segmented by country, 2011 and 2015
  • Number of individuals owning a mobile phone in Europe and their weighting within the total population, 2011 and 2015
  • Number of individuals owning a mobile phone in Europe, segmented by country, 2015
  • Number of individuals owning a mobile phone in Europe, segmented by country, 2011 and 2015
  • Percentage of population owning a mobile phone in Europe, segmented by country, 2011 and 2015
  • Manufacturer, retailer and mobile network operator schemes for mobile phone insurance and extended warranties in Europe: unweighted and weighted provider share of provision, 2016
  • Provision rates for mobile phone insurance and extended warranties for manufacturers and retailers across Europe, 2016
  • Provision rates for mobile phone insurance and extended warranties offered by manufacturers in Europe, segmented by country, 2016
  • Operating models for mobile phone insurance and extended warranties offered by manufacturers in Europe, segmented by country, 2016
  • Operating models for mobile phone insurance and extended warranties offered by manufacturers in Europe, segmented by country, 2016 (table)
  • Manufacturer schemes for mobile phone insurance and extended warranties in Europe: unweighted and weighted provider share of partnerships, 2016
  • Provision rates for mobile phone insurance and extended warranties offered by retailers in Europe, segmented by country, 2016
  • Operating models for mobile phone insurance and extended warranties offered by retailers in Europe, segmented by country, 2016
  • Operating models for mobile phone insurance and extended warranties offered by retailers in Europe, segmented by country, 2016 (table)
  • Retailer schemes for mobile phone insurance and extended warranties in Europe: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Europe: combined unweighted and weighted provider share of partnerships, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Europe, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Europe, segmented by country, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Europe, segmented by country, 2016 (table)
  • Assumed take-up rates for mobile phone insurance and extended warranties in Europe segmented by country, 2011 and 2015
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Europe, 2011 and 2015
  • Approximate market value for mobile phone insurance and extended warranties in Europe segmented by country, 2015
  • Approximate market value for mobile phone insurance and extended warranties in Europe, segmented by country, 2011 and 2015
  • Approximate number of policies in force for mobile phone insurance and extended warranties in Europe segmented by country, 2015
  • Approximate number of policies in force for mobile phone insurance and extended warranties in Europe, segmented by country, 2011 and 2015
  • Number of individuals owning a mobile phone and assumed take-up rates for mobile phone insurance and extended warranties in Europe, segmented by country, 2015 (table)
  • Volume of mobile phone subscriptions and subscriptions per capita in Europe, 2015 and 2019 (forecast)
  • Volume of mobile phone subscriptions in Europe, segmented by country, 2015 and 2019 (forecast)
  • Number of mobile phone subscriptions per capita in Europe, segmented by country, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Europe, and their weighting within the total population, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Europe, segmented by country, 2019 (forecast)
  • Number of individuals owning a mobile phone in Europe, segmented by country, 2015 and 2019 (forecast)
  • Percentage of individuals owning a mobile phone in Europe, segmented by country, 2015 and 2019 (forecast)
  • Assumed take-up rates for mobile phone insurance and extended warranties in Europe segmented by country, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Europe, 2015 and 2019 (forecast)
  • Approximate market value for mobile phone insurance and extended warranties in Europe segmented by country, 2019 (forecast)
  • Approximate market value for mobile phone insurance and extended warranties in Europe, segmented by country, 2015 and 2019 (forecast)
  • Approximate number of policies in force for mobile phone insurance and extended warranties in Europe segmented by country, 2019 (forecast)
  • Approximate number of policies in force for mobile phone insurance and extended warranties in Europe, segmented by country, 2015 and 2019 (forecast)
  • Volume of mobile phone subscriptions in Europe segmented by country, 2011, 2015 and 2019 (forecast) (table)
  • Number of individuals owning a mobile phone in Europe segmented by country, 2011, 2015 and 2019 (forecast) (table)
  • Percentage of population owning a mobile phone in Europe segmented by country, 2011, 2015 and 2019 (forecast) (table)
  • Approximate market value for mobile phone insurance and extended warranties in Europe segmented by country, 2011, 2015 and 2019 (forecast) (table)
  • Approximate number of policies in force for mobile phone insurance and extended warranties in Europe segmented by country, 2011, 2015 and 2019 (forecast) (table)

3.0 AUSTRIA

  • Volume of mobile phone subscriptions and subscriptions per capita in Austria, 2011 and 2015
  • Number of individuals owning a mobile phone in Austria and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Austria, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Austria: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Austria: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Austria: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Austria: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Austria: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in Austria, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Austria, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Austria, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Austria, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Austria and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Austria, 2015 and 2019 (forecast)

4.0 BELGIUM

  • Volume of mobile phone subscriptions and subscriptions per capita in Belgium, 2011 and 2015
  • Number of individuals owning a mobile phone in Belgium and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Belgium, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Belgium: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Belgium: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Belgium: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Belgium: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Belgium: combined analysis of weighted provider share of partnerships, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Belgium, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Belgium, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Belgium, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Belgium and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Belgium, 2015 and 2019 (forecast)

5.0 CZECH REPUBLIC

  • Volume of mobile phone subscriptions and subscriptions per capita in the Czech Republic, 2011 and 2015
  • Number of individuals owning a mobile phone in the Czech Republic and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in the Czech Republic, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in the Czech Republic: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in the Czech Republic: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in the Czech Republic: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in the Czech Republic: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in the Czech Republic: combined analysis of weighted provider share of partnerships, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in the Czech Republic, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in the Czech Republic, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in the Czech Republic, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in the Czech Republic and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in the Czech Republic, 2015 and 2019 (forecast)

6.0 DENMARK

  • Volume of mobile phone subscriptions and subscriptions per capita in Denmark, 2011 and 2015
  • Number of individuals owning a mobile phone in Denmark and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Denmark, 2015
  • Manufacturer schemes for mobile phone insurance and extended warranties in Denmark: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Denmark: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Denmark: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Denmark: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Denmark: combined analysis of weighted provider share of partnerships, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Denmark, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Denmark, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Denmark, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Denmark and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Denmark, 2015 and 2019 (forecast)

7.0 FINLAND

  • Volume of mobile phone subscriptions and subscriptions per capita in Finland, 2011 and 2015
  • Number of individuals owning a mobile phone in Finland and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Finland, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Finland: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Portugal: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Finland: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Finland: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Finland: combined analysis of weighted provider share of partnerships, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Finland, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Finland, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Finland, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Finland and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Finland, 2015 and 2019 (forecast)

8.0 FRANCE

  • Volume of mobile phone subscriptions and subscriptions per capita in France, 2011 and 2015
  • Number of individuals owning a mobile phone in France and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in France, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in France: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in France: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in France: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in France: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in France: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in France, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in France, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in France, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in France, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in France and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in France, 2015 and 2019 (forecast)

9.0 GERMANY

  • Volume of mobile phone subscriptions and subscriptions per capita in Germany, 2011 and 2015
  • Number of individuals owning a mobile phone in Germany and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Germany, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Germany: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Germany: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Germany: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Germany: unweighted and weighted provider share of partnerships, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Germany, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Germany, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Germany, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Germany and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Germany, 2015 and 2019 (forecast)

10.0 IRELAND

  • Volume of mobile phone subscriptions and subscriptions per capita in Ireland, 2011 and 2015
  • Number of individuals owning a mobile phone in Ireland and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Ireland, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Ireland: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Ireland: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Ireland: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Ireland: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Ireland: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in Ireland, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Ireland, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Ireland, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Ireland, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Ireland and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Ireland, 2015 and 2019 (forecast)

11.0 ITALY

  • Volume of mobile phone subscriptions and subscriptions per capita in Italy, 2011 and 2015
  • Number of individuals owning a mobile phone in Italy and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Italy, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Italy: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Italy: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Italy: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Italy: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Italy: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in Italy, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Italy, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Italy, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Italy, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Italy and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Italy, 2015 and 2019 (forecast)

12.0 NETHERLANDS

  • Volume of mobile phone subscriptions and subscriptions per capita in the Netherlands, 2011 and 2015
  • Number of individuals owning a mobile phone in the Netherlands and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in the Netherlands, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in the Netherlands: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in the Netherlands: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in the Netherlands: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in the Netherlands: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in the Netherlands: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in the Netherlands, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in the Netherlands, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in the Netherlands, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in the Netherlands, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in the Netherlands and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in the Netherlands, 2015 and 2019 (forecast)

13.0 NORWAY

  • Volume of mobile phone subscriptions and subscriptions per capita in Norway, 2011 and 2015
  • Number of individuals owning a mobile phone in Norway and their weighting within the total population, 2011 and 2015
  • Manufacturer schemes for mobile phone insurance and extended warranties in Norway: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Norway: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Norway: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Norway: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in Norway, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Norway, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Norway, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Norway, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Norway and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Norway, 2015 and 2019 (forecast)

14.0 POLAND

  • Volume of mobile phone subscriptions and subscriptions per capita in Poland, 2011 and 2015
  • Number of individuals owning a mobile phone in Poland and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Poland, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Poland: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Poland: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Poland: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Poland: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Poland: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in Poland, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Poland, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Poland, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Poland, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Poland and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Poland, 2015 and 2019 (forecast)

15.0 PORTUGAL

  • Volume of mobile phone subscriptions and subscriptions per capita in Portugal, 2011 and 2015
  • Number of individuals owning a mobile phone in Portugal and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Portugal, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Portugal: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Portugal: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Portugal: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Portugal: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Portugal: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in Portugal, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Portugal, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Portugal, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Portugal, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Portugal and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Portugal, 2015 and 2019 (forecast)

16.0 ROMANIA

  • Volume of mobile phone subscriptions and subscriptions per capita in Romania, 2011 and 2015
  • Number of individuals owning a mobile phone in Romania and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Romania, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Romania: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Romania: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Romania: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Romania: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Romania: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in Romania, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Romania, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Romania, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Romania, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Romania and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Romania, 2015 and 2019 (forecast)

17.0 RUSSIA

  • Volume of mobile phone subscriptions and subscriptions per capita in Russia, 2011 and 2015
  • Number of individuals owning a mobile phone in Russia and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Russia, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Russia: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Russia: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Russia: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Russia: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Russia: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in Russia, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Russia, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Russia, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Russia, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Russia and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Russia, 2015 and 2019 (forecast)

18.0 SPAIN

  • Volume of mobile phone subscriptions and subscriptions per capita in Spain, 2011 and 2015
  • Number of individuals owning a mobile phone in Spain and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Spain, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Spain: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Spain: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Spain: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Spain: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Spain: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in Spain, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Spain, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Spain, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Spain, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Spain and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Spain, 2015 and 2019 (forecast)

19.0 SWEDEN

  • Volume of mobile phone subscriptions and subscriptions per capita in Sweden, 2011 and 2015
  • Number of individuals owning a mobile phone in Sweden and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Sweden, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Sweden: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Sweden: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Sweden: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Sweden: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Sweden: combined analysis of weighted provider share of partnerships, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Sweden, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Sweden, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Sweden, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Sweden and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Sweden, 2015 and 2019 (forecast)

20.0 SWITZERLAND

  • Volume of mobile phone subscriptions and subscriptions per capita in Switzerland, 2011 and 2015
  • Number of individuals owning a mobile phone in Switzerland and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Switzerland, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Switzerland: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in Switzerland: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Switzerland: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Switzerland: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Switzerland: combined analysis of weighted provider share of partnerships, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Switzerland, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Switzerland, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Switzerland, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Switzerland and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Switzerland, 2015 and 2019 (forecast)

21.0 TURKEY

  • Volume of mobile phone subscriptions and subscriptions per capita in Turkey, 2011 and 2015
  • Number of individuals owning a mobile phone in Turkey and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in Turkey, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Turkey: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in Turkey: unweighted and weighted provider share of partnerships, 2016
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in Turkey, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Turkey, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in Turkey, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in Turkey and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in Turkey, 2015 and 2019 (forecast)

22.0 UK

  • Volume of mobile phone subscriptions and subscriptions per capita in the UK, 2011 and 2015
  • Number of individuals owning a mobile phone in the UK and their weighting within the total population, 2011 and 2015
  • Comparative length of original warranties offered by manufacturers of mobile phones in the UK, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in the UK: provision rates and operating models, 2016
  • Manufacturer schemes for mobile phone insurance and extended warranties in the UK: unweighted and weighted provider share of partnerships, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in the UK: provision rates and operating models, 2016
  • Retailer schemes for mobile phone insurance and extended warranties in the UK: unweighted and weighted provider share of partnerships, 2016
  • Manufacturer and retailer schemes for mobile phone insurance and extended warranties in the UK: combined analysis of weighted provider share of partnerships, 2016
  • Comparative length of original warranties offered by manufacturers of mobile phones in the UK, 2015
  • Risk coverage of all schemes for mobile phone insurance and extended warranties in the UK, 2016
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in the UK, 2011 and 2015
  • Volume of mobile phone subscriptions and subscriptions per capita in the UK, 2015 and 2019 (forecast)
  • Number of individuals owning a mobile phone in the UK and their weighting within the total population, 2015 and 2019 (forecast)
  • Approximate market value and policies in force for mobile phone insurance and extended warranties in the UK, 2015 and 2019 (forecast)
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