歐洲的白色家電保證延長・延長保險市場 是由出版商Finaccord Ltd.在2011年07月所出版的。
這份英文市場調查報告書包含242 pages 價格從美金3292起跳。
本報告提供歐洲主要20國的白色家電的保證延長・延長保險市場相關調查分析，彙整白色家電市場規模，製造商·零售業者的保證延長・延長保險方案，保證風險範圍，保證延長・延長保險市場的規模與成長預測(∼2014年)等資料，為您概述為以下內容。
摘要整理
第1章 簡介
第2章 歐洲概要
- 簡介
- 基礎市場規模
- 製造商的保證延長・延長保險方案
- 零售業者的保證延長・延長保險方案
- 全部的保證延長・延長保險方案的保證風險範圍
- 保證延長・延長保險市場規模
- 市場預測(∼2014年)
第3-22章 各國市場
- 奧地利
- 比利時
- 捷克
- 丹麥
- 芬蘭
- 法國
- 德國
- 愛爾蘭
- 義大利
- 荷蘭
- 挪威
- 波蘭
- 葡萄牙
- 羅馬尼亞
- 俄羅斯
- 西班牙
- 瑞典
- 瑞士
- 土耳其
- 英國
- 簡介
- 基礎市場規模(銷售額·銷售台數)
- 製造商的保證延長・延長保險方案
- 零售業者的保證延長・延長保險方案
- 全部的保證延長・延長保險方案的保證風險範圍
- 獨立型的通路
- 保證延長・延長保險市場規模
- 市場預測(∼2014年)等
圖表
Abstract
‘Extended Warranties and Insurance for White Goods in Europe’ is a report about
the market for extended warranties and insurance sold in conjunction with
white goods in 20 countries: Austria, Belgium, Czech Republic, Denmark,
Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland,
Portugal, Romania, Russia, Spain, Sweden, Switzerland, Turkey, and the UK.
White goods are defined as major built-in and free-standing kitchen appliances
including large cooking appliances, dishwashers, home laundry appliances and
refrigeration appliances. Small appliances such as air treatment products,
small cooking and non-cooking appliances, food preparation appliances, heating
appliances, personal care appliances and vacuum cleaners are excluded. Related
extended warranties and insurance usually cover mechanical / technical
breakdown only although cover for accidental damage can be incorporated in
certain cases. The report draws on extensive primary and secondary research
covering over 800 organisations involved in the production and distribution of
white goods including manufacturers, specialised retailers of consumer
electronics, supermarkets and other types of retailer (namely, department
stores, DIY outlets, speciality retailers and variety retailers). You may be
able to use this report and the PartnerBASE™ dataset that accompanies it in
one or more of the following ways: - appreciate the size of the opportunity
in the market for extended warranties and insurance linked to white goods in
Europe: in aggregate, this is a substantial market; - understand how dynamic
competitors are helping the sector to grow at a rate in excess of the
underlying market for white goods in a number of countries; - assess the
position of national and international competitors such as Actua, AmTrust
International, assona, Assurant Solutions, BNP Paribas Assurance, Chartis,
Domestic & General, Estendo, HomeServe / SFG, Moderna Forsakringar, Mondial
Assistance, Solid Forsakringar, SPB, The Warranty Group, and Wertgarantie; -
consider how the value of the market for extended warranties and insurance
linked to white goods in Europe may reasonably be expected to evolve up to
2014.
Table of Contents
0.0 EXECUTIVE SUMMARY
- The total market was worth approximately EUR 1.06 billion in 2010
- In relative terms, the UK, Italy and Ireland are Europe' s most developed
markets
- Across all 20 countries, under 40% of manufacturers of white goods operate
extended warranty programs
- In terms of their predicted value, Poland and Russia will be ranked sixth
and eighth respectively by 2014
1.0 INTRODUCTION
- What is this report about?
- Rationale
- Most published data focuses disproportionately on the underlying
consumer product markets...
- ... ignoring the fact that manufacturers and retailers can make large
profits from warranty schemes
- Evolving distribution channels both favour and compromise extended
warranty provision
- Methodology
- Manufacturer and retailer survey
- The survey extends to over 800 manufacturers and retailers of
white goods
- Market data
- Definitions
- Extended warranties and insurance
- Extended warranties and insurance linked to consumer products come
in a variety of formats...
- ... and are frequently marketed to consumers under alternative
titles
- Operating models
- PartnerBASE™
- Finaccord
2.0 EUROPEAN OVERVIEW
- Introduction
- Underlying market value and volume
- Sales of white goods crept above EUR 40 billion in Europe in 2010....
- ... although sales volumes actually shrunk slightly between 2006 and
2010
- Manufacturer schemes for extended warranties and insurance
- Manufacturer programs are most widespread in Ireland and the UK
- External entities are visible as partners of manufacturers in six of
the 20 countries investigated
- Retailer schemes for extended warranties and insurance
- As a Europe-wide average, slightly over 50% of retailers of white
goods offer extended warranties...
- ... and this figure approaches two thirds in the case of specialist
retailers of consumer electronics
- The operating models used by retailers show considerable differences
by country
- Risk coverage of all schemes for extended warranties and insurance
- Cover for accidental damage is a common feature of extended
warranties in certain countries
- Market value for extended warranties and insurance
- The total market was worth approximately EUR 1.06 billion in 2010
- In relative terms, the UK, Italy and Ireland are Europe' s most
developed markets
- Market forecasts to 2014
- The white goods market is forecast to achieve significant growth up
to 2014 as economies recover...
- ... with this rise higher in terms of value of sales than volume of
sales
- In terms of their predicted value, Poland and Russia will be ranked
sixth and eighth respectively by 2014
3.0 AUSTRIA
- Introduction
- Underlying market value and volume
- The volume of sales of white goods increased between 2006 and 2010
- Manufacturer schemes for extended warranties and insurance
- A majority of manufacturers investigated have extended warranty
programs up and running
- Retailer schemes for extended warranties and insurance
- assona, in partnership with AXA, has secured the highest number of
retailer partnerships in Austria
- Risk coverage of all schemes for extended warranties and insurance
- Most schemes provide cover for mechanical or technical breakdown only
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is forecast to have grown further by 2014...
- ... which will also help the extended warranty market to increase in
value
4.0 BELGIUM
- Introduction
- Underlying market value and volume
- The market for white goods stalls briefly in the wake of the global
economic crisis
- Manufacturer schemes for extended warranties and insurance
- Less than half of the manufacturers investigated have their own
extended warranty scheme
- Retailer schemes for extended warranties and insurance
- The vast majority of retailer schemes are run on an internal basis...
- ... with CAP.Protection being the only external partner identified by
the research
- Risk coverage of all schemes for extended warranties and insurance
- The schemes identified by the research cover mechanical and technical
breakdown only
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is forecast to rise, in line with the broader
economic recovery...
- ...and rising uptake will also help the extended warranty market to
increase in value
5.0 CZECH REPUBLIC
- Introduction
- Underlying market value and volume
- The volume of sales of white goods was almost a quarter less in 2010
than in 2006
- Manufacturer schemes for extended warranties and insurance
- Nearly 50% of manufacturers investigated have extended warranty
programs up and running
- Retailer schemes for extended warranties and insurance
- Only a minority of Czech retailers have developed extended warranty
programs
- Risk coverage of all schemes for extended warranties and insurance
- Most schemes provide cover for mechanical or technical breakdown only
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is forecast to have made a modest recovery by
2014...
- ... while the market for extended warranties can be expected to rise
significantly
6.0 DENMARK
- Introduction
- Underlying market value and volume
- A fairly stable market shows a small increase over 2006 despite a
drop in volume
- Manufacturer schemes for extended warranties and insurance
- Manufacturers' warranties are the exception rather than the rule
- Retailer schemes for extended warranties and insurance
- Less than half of Danish retailers offer their own extended
warranties on white goods
- ...with warranty specialist Securator helping to fill the gap left by
Assurant
- Risk coverage of all schemes for extended warranties and insurance
- Schemes administered internally provide cover for mechanical or
technical breakdown only
- Independent distribution channels
- EDB Forsikring and Securator offer independent warranty options
- Market value for extended warranties and insurance
- Market forecasts to 2014
- Growth in the value of the white goods market is expected to
accelerate in the years leading up to 2014
- ...which will help boost the market for extended warranties for white
goods
7.0 FINLAND
- Introduction
- Underlying market value and volume
- The Finnish market for white goods remained broadly stable between
2006 and 2010
- Manufacturer schemes for extended warranties and insurance
- Only one manufacturer of white goods in Finland maintains an extended
warranty program
- Retailer schemes for extended warranties and insurance
- Some retailers manage schemes themselves while others have outsourced
to external partners
- Risk coverage of all schemes for extended warranties and insurance
- Only two schemes are restricted to cover for mechanical breakdown
only
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- Sales of white goods are forecast to accelerate in the years leading
up to 2014...
- ...leading to a modest increase in the market for associated extended
warranties
8.0 FRANCE
- Introduction
- Underlying market value and volume
- France' s underlying market for white goods has been very static in
recent years
- Manufacturer schemes for extended warranties and insurance
- Some manufacturer programs make use of an external insurer or broker
- Retailer schemes for extended warranties and insurance
- Brokers SFG and SPB together account for nearly half of the schemes
identified by the research...
- ...whereas several other insurers, including AXA, partner with
leading retailers
- Risk coverage of all schemes for extended warranties and insurance
- Some retailers' extended warranty programs also include cover for
accidental damage
- Independent distribution channels
- Specialist online suppliers include GarantiePrivee.com and monSAV.com
- Market value for extended warranties and insurance
- Market forecasts to 2014
- Sales of the underlying white goods are forecast to pick up in the
near future...
- ...and uptake of extended warranties is also expected to rise
marginally
9.0 GERMANY
- Introduction
- Underlying market value and volume
- The volume of sales of white goods experienced steady growth between
2006 and 2010
- Manufacturer schemes for extended warranties and insurance
- Domestic & General and Wertgarantie both possess partnerships with
manufacturers in Germany
- Retailer schemes for extended warranties and insurance
- Exactly a half of the major retailers surveyed have introduced an
extended warranty scheme
- Having previously acted as a tied agent for AXA, assona now operates
as a broker
- Domestic & General laid claim to a portfolio of 1.8 million contracts
in Germany by March 2011
- ERGO Direkt started an affinity partnership with Amazon in April
2011
- SPB Garant possesses co-operation agreements with around 10,000
retailer outlets in Germany
- Wertgarantie grew its revenues by more than 10% during 2010
- Risk coverage of all schemes for extended warranties and insurance
- Most schemes provide cover for mechanical or technical breakdown only
- Independent distribution channels
- AXA underwrites stand-alone extended warranties that are marketed
through an independent website
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is expected to continue its modest growth
trajectory up to 2014
- ... which will also help the extended warranty market to increase in
value
10.0 IRELAND
- Introduction
- Underlying market value and volume
- Ireland' s white goods market has experienced a sharp contraction
- Manufacturer schemes for extended warranties and insurance
- Extended warranties are available from almost all major manufacturers
of white goods
- Retailer schemes for extended warranties and insurance
- Chartis and Domestic & General are the only external partners used
for extended warranties
- Risk coverage of all schemes for extended warranties and insurance
- Internal schemes provide cover for mechanical or technical breakdown
only
- Independent distribution channels
- Distribution is limited to manufacturers, retailers and some buying
groups
- Market value for extended warranties and insurance
- Market forecasts to 2014
- Sales of white goods are forecast to make a gradual recovery in the
years leading up to 2014...
- ...leading to a moderate increase in the value of the market for
extended warranties for white goods
11.0 ITALY
- Introduction
- Underlying market value and volume
- The volume of sales of white goods registered very slight growth
between 2006 and 2010
- Manufacturer schemes for extended warranties and insurance
- A majority of manufacturers investigated have extended warranty
programs up and running
- Retailer schemes for extended warranties and insurance
- Estendo is Italy' s most prolific partner of retailers for extended
warranties linked to white goods...
- ... in spite of having been founded as recently as 2004
- Among other competitors are Anovo, Assurant Solutions and Business
Company
- Risk coverage of all schemes for extended warranties and insurance
- Most schemes provide cover for mechanical or technical breakdown only
- Independent distribution channels
- Estendo also markets extended warranty cover to consumers directly
through its website
- Market value for extended warranties and insurance
- Market forecasts to 2014
- Growth in the white goods market is forecast to accelerate up to
2014...
- ... helping the market for associated extended warranties to also
experience expansion
12.0 NETHERLANDS
- Introduction
- Underlying market value and volume
- The market for white goods continues to develop, although growth
rates are slow
- Manufacturer schemes for extended warranties and insurance
- Relatively few manufacturers have extended warranty programs in place
- Retailer schemes for extended warranties and insurance
- The broker Actua Verzekeren partners with a large number of retailers
- Risk coverage of all schemes for extended warranties and insurance
- The majority of schemes cover mechanical and technical breakdown only
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- Increased sales and rising prices will combine to keep the underlying
market growing steadily...
- ...and the proportion of consumers acquiring extended warranties is
also expected to rise
13.0 NORWAY
- Introduction
- Underlying market value and volume
- The volume of sales of white goods has dipped slightly although the
market value has increased
- Manufacturer schemes for extended warranties and insurance
- Among manufacturers, only Samsung has introduced an extended warranty
scheme in Norway
- Retailer schemes for extended warranties and insurance
- AmTrust, Moderna Forsakringar and Solid Forsakringar are all active
as partners to retailers
- Risk coverage of all schemes for extended warranties and insurance
- Cover for accidental damage is an option in two cases only
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- Norway' s white goods market is forecast to make further progress in
the years leading up to 2014...
- ... although strong consumer protection laws limit scope for growth
in the extended warranty market
14.0 POLAND
- Introduction
- Underlying market value and volume
- Both the value and volume of sales of white goods moved up between
2006 and 2010
- Manufacturer schemes for extended warranties and insurance
- Eight major manufacturers investigated have extended warranty
programs up and running
- Retailer schemes for extended warranties and insurance
- ERGO Hestia has secured the highest number of retailer partnerships
in Poland
- Risk coverage of all schemes for extended warranties and insurance
- A relatively high proportion of schemes in Poland also offer
protection against accidental damage
- Independent distribution channels
- Extended warranties are also available through Zagiel, a consumer
finance company
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is forecast to have grown further by 2014...
- ... while the market for extended warranties is likely to expand even
more quickly
15.0 PORTUGAL
- Introduction
- Underlying market value and volume
- The volume of sales of white goods was almost a quarter less in 2010
than in 2006
- Manufacturer schemes for extended warranties and insurance
- A majority of manufacturers investigated have extended warranty
programs up and running
- Retailer schemes for extended warranties and insurance
- Domestic & General has secured most retailer partnerships in Portugal
- Risk coverage of all schemes for extended warranties and insurance
- Most schemes provide cover for mechanical or technical breakdown only
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is forecast to have made a modest recovery by
2014...
- ... which will also help the extended warranty market to increase in
value
16.0 ROMANIA
- Introduction
- Underlying market value and volume
- Growth in sales of white goods is rendered modest by economic
troubles
- Manufacturer schemes for extended warranties and insurance
- Few manufacturers have launched extended warranty programs
- Retailer schemes for extended warranties and insurance
- BNP Paribas Assurance takes its first steps Romania' s extended
warranty market
- Risk coverage of all schemes for extended warranties and insurance
- Most schemes reportedly provide cover for accidental damage in
addition to mechanical breakdown
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is forecast to experience steady growth up to
2014
- Cross-selling rates for extended warranties for white goods may
reasonably be predicted to increase
17.0 RUSSIA
- Introduction
- Underlying market value and volume
- The number of white goods sold in Russia continues to rise
- Manufacturer schemes for extended warranties and insurance
- Very few white goods manufacturers have their own extended warranty
scheme
- Retailer schemes for extended warranties and insurance
- Retailing giant El Dorado makes use of its own captive provider
- Risk coverage of all schemes for extended warranties and insurance
- Just one scheme covered by the research includes protection for
accidental damage
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- Russia' s expanding middle classes will help to support strong growth
in underlying product sales...
- ...with the related market for extended warranties being forecast to
grow considerably
18.0 SPAIN
- Introduction
- Underlying market value and volume
- The volume of sales of white goods fell by almost one quarter between
2006 and 2010
- Manufacturer schemes for extended warranties and insurance
- AEG Electrolux works with an external extended warranty provider in
Spain
- Retailer schemes for extended warranties and insurance
- At least four external providers of extended warranties for white
goods are active in the Spanish market
- Risk coverage of all schemes for extended warranties and insurance
- Schemes tend to be restricted to cover for mechanical or technical
breakdown only
- Independent distribution channels
- Garante, a broker, offers stand-alone coverage for all types of
consumer electronics
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is forecast to have staged something of a
recovery by 2014...
- ... which will simultaneously see the extended warranty market
increase in value
19.0 SWEDEN
- Introduction
- Underlying market value and volume
- The volume of sales of white goods fell slightly although the value
remained steady overall
- Manufacturer schemes for extended warranties and insurance
- Only one manufacturer offers an extended warranty
- Retailer schemes for extended warranties and insurance
- A preference for local partners is evident in retailer' s programs
- Moderna Försäkringar leads a select group of Scandinavian
insurers
- Risk coverage of all schemes for extended warranties and insurance
- Schemes administered internally provide cover for mechanical
breakdown only
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is expected to continue its growth between
2010 and 2014...
- ... which will also help the extended warranty market to a modest
increase in value
20.0 SWITZERLAND
- Introduction
- Underlying market value and volume
- The volume of sales of white goods rose gently between 2006 and 2010
- Manufacturer schemes for extended warranties and insurance
- A majority of manufacturers investigated have extended warranty
programs up and running
- Retailer schemes for extended warranties and insurance
- Five retailers organise extended warranties for white goods on a
purely internal basis
- Risk coverage of all schemes for extended warranties and insurance
- Most schemes provide cover for mechanical or technical breakdown only
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is likely to continue a slow upwards
trajectory in the years leading up to 2014
- ... which will also help the extended warranty market to increase in
value
21.0 TURKEY
- Introduction
- Underlying market value and volume
- Growth in sales of white goods is rendered modest by a weaker economy
in 2009 and 2010
- Manufacturer schemes for extended warranties and insurance
- A half of manufacturers investigated offer extended warranty programs
- Retailer schemes for extended warranties and insurance
- Through its partnership with Darty, NEW is establishing itself in the
Turkish market
- Risk coverage of all schemes for extended warranties and insurance
- Only one scheme includes cover for accidental damage in addition to
mechanical breakdown
- Independent distribution channels
- Market value for extended warranties and insurance
- Market forecasts to 2014
- Fairly strong growth is predicted for the white goods market up to
2014...
- ... which, allied to higher take-up rates, means that the extended
warranty market will also expand
22.0 UNITED KINGDOM
- Introduction
- Underlying market value and volume
- The volume of sales of white goods declined by almost 12% between
2006 and 2010
- Manufacturer schemes for extended warranties and insurance
- Domestic & General accounts for the lion' s share of manufacturer
partnerships in the UK
- Retailer schemes for extended warranties and insurance
- Lively competition exists for retailer distribution deals in the UK' s
extended warranty market
- In terms of its number of partnerships, The Warranty Group is the
main rival to Domestic & General
- Dixons Retail Group generates a significant stream of revenue from
extended warranties
- Although its international revenues have grown strongly, the UK
remains central for Domestic & General
- HomeServe is continuing its mission to expand its warranty market
share in the UK...
- ...and Warranty Direct is growing profitably, although only partially
from consumer electronics
- Risk coverage of all schemes for extended warranties and insurance
- Most programs include cover for accidental damage as well as
mechanical breakdown
- Independent distribution channels
- A number of providers in the UK offer extended warranties directly to
consumers...
- ... albeit the OFT continues investigations into the competitive
structure of the market
- Market value for extended warranties and insurance
- Market forecasts to 2014
- The white goods market is forecast to have made a modest recovery by
2014...
- ... which will also help the extended warranty market to increase in
value
LIST OF GRAPHICS / TABLES
0.0 EXECUTIVE SUMMARY
- Together, the UK, Germany, France and Italy combined accounted for over
three quarters of the total European market in 2010
- On average, sales of extended warranties were worth 2.63% of the value of
the underlying market for white goods in 2010
- Almost two thirds of specialist retailers of consumer electronic products
in Europe have their own schemes for extended warranties for white goods but
manufacturers are more apathetic
- Finaccord predicts that the market for extended warranties linked to white
goods will grow at an annual average of 4.9% up to 2014
1.0 INTRODUCTION
- Organisations researched segmented by country and by type
2.0 EUROPEAN OVERVIEW
- Value of sales of white goods in Europe segmented by country, 2006 and 2010
- Value of sales of white goods in Europe segmented by country, 2006 and
2010 (data)
- Volume of sales of white goods in Europe segmented by country, 2006 and
2010
- Volume of sales of white goods in Europe segmented by country, 2006 and
2010 (data)
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Europe: provision rates segmented by country, 2011
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Europe: operating models segmented by country, 2011
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Europe: operating models segmented by country, 2011 (data)
- Retailer schemes for extended warranties and insurance linked to white
goods in Europe: provision rates segmented by country, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Europe: provision rates segmented by type of retailer, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Europe: operating models segmented by country, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Europe: operating models segmented by country, 2011 (data)
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Europe segmented by country, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Europe segmented by country, 2010
- Approximate market value for extended warranties and insurance linked to
white goods in Europe plotted against this value as a percentage of the value
of the underlying market for white goods, segmented by country, 2010
- Approximate market value for extended warranties and insurance linked to
white goods in Europe and this value as a percentage of the value of the
underlying market for white goods, segmented by country, 2010 (data)
- Value of sales of white goods in Europe segmented by country, 2010 and
2014 (forecast)
- Value of sales of white goods in Europe segmented by country, 2010 and
2014 (forecast) (data)
- Volume of sales of white goods in Europe segmented by country, 2010 and
2014 (forecast)
- Volume of sales of white goods in Europe segmented by country, 2010 and
2014 (forecast) (data)
- Approximate market value for extended warranties and insurance linked to
white goods in Europe segmented by country, 2010 and 2014 (forecast)
- Approximate market value for extended warranties and insurance linked to
white goods in Europe segmented by country, 2010 and 2014 (forecast) (data)
3.0 AUSTRIA
- Value and volume of sales of white goods in Austria, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Austria: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Austria: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Austria, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Austria, 2010
- Value and volume of sales of white goods in Austria, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Austria, 2014
4.0 BELGIUM
- Value and volume of sales of white goods in Belgium, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Belgium: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Belgium: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Belgium, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Belgium, 2010
- Value and volume of sales of white goods in Belgium, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Belgium, 2014
5.0 CZECH REPUBLIC
- Value and volume of sales of white goods in the Czech Republic, 2006 and
2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in the Czech Republic: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in the Czech Republic: provision rates, operating models and provider
share of non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in the Czech Republic, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in the Czech Republic, 2010
- Value and volume of sales of white goods in the Czech Republic, 2010 and
2014 (forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in the Czech Republic, 2014
6.0 DENMARK
- Value and volume of sales of white goods in Denmark, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Denmark: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Denmark: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Denmark, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Denmark, 2010
- Value and volume of sales of white goods in Denmark, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Denmark, 2014
7.0 FINLAND
- Value and volume of sales of white goods in Finland, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Finland: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Finland: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Finland, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Finland, 2010
- Value and volume of sales of white goods in Finland, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Finland, 2014
8.0 FRANCE
- Value and volume of sales of white goods in France, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in France: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in France: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in France, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in France, 2010
- Value and volume of sales of white goods in France, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in France, 2014
9.0 GERMANY
- Value and volume of sales of white goods in Germany, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Germany: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Germany: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Germany, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Germany, 2010
- Value and volume of sales of white goods in Germany, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Germany, 2014
10.0 IRELAND
- Value and volume of sales of white goods in Ireland, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Ireland: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Ireland: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Ireland, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Ireland, 2010
- Value and volume of sales of white goods in Ireland, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Ireland, 2014
11.0 ITALY
- Value and volume of sales of white goods in Italy, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Italy: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Italy: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Italy, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Italy, 2010
- Value and volume of sales of white goods in Italy, 2010 and 2014 (forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Italy, 2014
12.0 NETHERLANDS
- Value and volume of sales of white goods in the Netherlands, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in the Netherlands: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in the Netherlands: provision rates, operating models and provider share
of non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in the Netherlands, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in the Netherlands, 2010
- Value and volume of sales of white goods in the Netherlands, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in the Netherlands, 2014
13.0 NORWAY
- Value and volume of sales of white goods in Norway, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Norway: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Norway: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Norway, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Norway, 2010
- Value and volume of sales of white goods in Norway, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Norway, 2014
14.0 POLAND
- Value and volume of sales of white goods in Poland, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Poland: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Poland: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Poland, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Poland, 2010
- Value and volume of sales of white goods in Poland, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Poland, 2014
15.0 PORTUGAL
- Value and volume of sales of white goods in Portugal, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Portugal: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Portugal: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Portugal, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Portugal, 2010
- Value and volume of sales of white goods in Portugal, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Portugal, 2014
16.0 ROMANIA
- Value and volume of sales of white goods in Romania, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Romania: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Romania: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Romania, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Romania, 2010
- Value and volume of sales of white goods in Romania, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Romania, 2014
17.0 RUSSIA
- Value and volume of sales of white goods in Russia, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Russia: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Russia: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Russia, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Russia, 2010
- Value and volume of sales of white goods in Russia, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Russia, 2014
18.0 SPAIN
- Value and volume of sales of white goods in Spain, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Spain: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Spain: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Spain, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Spain, 2010
- Value and volume of sales of white goods in Spain, 2010 and 2014 (forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Spain, 2014
19.0 SWEDEN
- Value and volume of sales of white goods in Sweden, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Sweden: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Sweden: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Sweden, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Sweden, 2010
- Value and volume of sales of white goods in Sweden, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Sweden, 2014
20.0 SWITZERLAND
- Value and volume of sales of white goods in Switzerland, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Switzerland: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Switzerland: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Switzerland, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Switzerland, 2010
- Value and volume of sales of white goods in Switzerland, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Switzerland, 2014
21.0 TURKEY
- Value and volume of sales of white goods in Turkey, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in Turkey: provision rates and operating models, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in Turkey: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in Turkey, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in Turkey, 2010
- Value and volume of sales of white goods in Turkey, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in Turkey, 2014
22.0 UNITED KINGDOM
- Value and volume of sales of white goods in the UK, 2006 and 2010
- Manufacturer schemes for extended warranties and insurance linked to white
goods in the UK: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Retailer schemes for extended warranties and insurance linked to white
goods in the UK: provision rates, operating models and provider share of
non-captive partnerships, 2011
- Risk coverage of all schemes for extended warranties and insurance linked
to white goods in the UK, 2011
- Approximate market value for extended warranties and insurance linked to
white goods in the UK, 2010
- Value and volume of sales of white goods in the UK, 2010 and 2014
(forecast)
- Forecast market value for extended warranties and insurance linked to
white goods in the UK, 2014
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