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市場調查報告書
歐洲公共事業企業CSR（企業的社會責任）
Trends in Utility Corporate Social Responsibility
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本報告已在2011年07月19日停止出版。
Abstract
Overview
Introduction
Transparent reporting on a range of economic, social and environmental issues
has become a crucial part of utilities' annual CSR reporting activities to
investors, consumers, interest groups and the general public. The traditional
reporting focus on governance, and health and safety has expanded in
particular to cover issues of stakeholder engagement and climate change
protection.
Scope
- A review of how corporate social responsibility (CSR) has evolved in
recent years.
- Examination of climate change survey data and the new industry of CSR
accreditation.
- An analysis of what issues leading utilities are focusing on in their
corporate social responsibility reporting.
- Coverage of the trends in utility CSR reporting over the last several
years.
Report Highlights
Over 80% of EU citizens believe national energy production and consumption
patterns hasten climate change. Utilities are the most visible energy
participants, with direct consumer contact. They are likely to be held
disproportionately responsible for what is perceived to be an energy-related
problem.
Out of a ranking of 64 of the world' s largest companies (based on an extension
of the Fortune Global 50), utilities rank highly in comparison with peers
other industries.
Centrica is unique in massively expanding the resources and CSR coverage it
devotes to charitable activities. Other utilities, in particular EDF, tend to
focus on more structural solutions to social issues, for example through
company-organized programmes of international development assistance.
Reasons to Purchase
- Understand what CSR is and what specific issues are now considered to be
an integral part of CSR reporting.
- Identify the issues that European utilities tend to focus on in their CSR
reports, and how this has changed in recent years.
- Understand the role os CSR standards accreditation.
Table of Contents
- CATALYST
- SUMMARY
- ANALYSIS
- Corporate social responsibility (CSR) has expanded in scope, increasing
the onus on utilities to respond to a range of issues
- Corporate social responsibility has broadened to include a range of
sustainable development and corporate governance issues
- Corporate social responsibility has evolved in the last 10 years to
include both environmental and non-environmental issues
- Sustainable development emerged as a key non-core business focus for
companies in the early 1990s
- Corporate governance emerged as a dominant CSR issue in the early 2000s
- Climate change is now a prominent feature of CSR reporting, driven by
an increase in consumer awareness
- Utilities may bear the brunt of increasing climate change awareness
- Independent standard setting and accreditation are becoming common in
the CSR field
- Several organizations have developed international CSR standards and
accreditation procedures
- Large European utilities tend to be members of the United Nations
Global Compact
- Utilities outperform in independent assessments of corporate social
responsibility
- CSR has expanded to encompass an extensive list of sustainable
development-related issues
- The concept of sustainable development for energy utilities has
evolved since the 1992 Rio Earth Summit
- A range of environmental sub-issues have become standard parts of
utility CSR programs and reporting
- Social dimensions to sustainable development for utilities often form
the core part of CSR programs and reporting
- Increasingly, economic dimensions to sustainable development for
utilities form an important part of CSR programs and reporting
- Health and safety is traditionally the issue with the most extensive
coverage in utility CSR reporting
- Measurements of the changing focus of utility CSR reporting show a
significant increase in the prominence of climate change issues
- The single greatest focus in utility CSR reports tends to be health
and safety
- Since 2004, utility CSR reports have expanded in terms of the breadth
and depth of issues they cover
- Utilities have dramatically increased their coverage of climate change
and stakeholder engagement in CSR reporting
- The prevalence of climate change issues in utility CSR reporting has
dramatically increased in recent years
- Most utilities have dramatically increased the level of reporting
focused specifically on biodiversity
- Health and safety issues are a prominent, stable part of utility CSR
reporting
- In many utilities a focus on staff training and development has been
stable or decreasing
- Attention to profiling research and development activities differs
significantly between utilities
- Attention to charitable activities in CSR reporting varies greatly
between utilities, with no trend emerging in recent years
- A strong trend towards increasing the focus on stakeholder engagement
is evident across the utility industry
- Many utilities have dramatically increased their focus on the issue of
ethical business practices
- APPENDIX
- Definitions
- Ask the Analyst
- Disclaimer
- List of Figures
- Figure 1: Sustainable development concerns have coincided with the
first wave of CSR reporting by energy companies
- Figure 2: Almost 90% of EU citizens express concern over climate change
- Figure 3: Over 80% of EU citizens believe national energy production
and consumption patterns hasten climate change
- Figure 4: Membership of the UN Global Compact among 30 leading
European utilities
- Figure 5: Independent CSR ranking of the world' s largest companies, by
industry
- Figure 6: The concept of sustainable development for energy utilities
can be broken into three dimensions
- Figure 7: Environmental strategies for sustainable development
- Figure 8: Social strategies for sustainable development
- Figure 9: Economic strategies for sustainable development
- Figure 10: Proportion of utility CSR reports focusing on certain
leading issues
- Figure 11: There has been a year- on year- increase in the incidence
of most CSR issues being discussed in utility reports
- Figure 12: Incidence of climate change issues being discussed in
utility CSR reports
- Figure 13: Incidence of biodiversity issues being discussed in utility
CSR reports
- Figure 14: Incidence of health and safety issues being discussed in
utility CSR reports
- Figure 15: Incidence of training issues being discussed in utility CSR
reports
- Figure 16: Incidence of research and development issues being
discussed in utility CSR reports
- Figure 17: Incidence of charity-related issues being discussed in
utility CSR reports
- Figure 18: Incidence of stakeholder engagement issues being discussed
in utility CSR reports
- Figure 19: Incidence of ethics and business practice issues being
discussed in utility CSR reports
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