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市場調查報告書
有效且負責任的針對兒童的行銷方式
Marketing To Kids: How To Be Effective And Responsible
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本報告已在2011年07月19日停止出版。
專門於多樣市場領域之調查分析的英國市調公司 Datamonitor Corporation(總公司:倫敦),針對有效且負責任的針對兒童的行銷方式進行相關調查分析及預測,並出版報告書 "Marketing To Kids: How To Be Effective And Responsible" 。
本報告書內容包括:在美國及歐洲影響兒童的各種生活型態及社會趨勢以及食品、飲料、個人護理類產品對兒童行銷的最佳參考範例提案等。內容綱要摘記如 下:
第1章 實施概要
第2章 未來趨勢
- 介紹
- 趨勢:兒童及青少年人口的減少
- 兒童:在歐洲減少,美國則增加
- 十幾歲青少年:在歐洲和美國均減少
- 趨勢:家庭生活的變化
- 趨勢:兒童的自主購買力增加
- 趨勢:貧乏的飲食生活造成過去最嚴重的肥胖水準
- 到2011年之前每3人之中就有超過1人是胖子
- 兒童不良的飲食生活已到達危機的情況
- 運動量減少是造成肥胖的主要原因、、、等
- 分析:「消費者社會化」之早期化
- 分析:重要的感情層面因素-過度消費
- 零食、冰淇淋、點心的攝取
- 碳酸類產品的攝取、、、等
- 分析:媒體主導的生活型態的影響
- 多樣的媒體造就的社會化
- 作為娛樂來源的電視所扮演角色的重要性
- 半數以上的8歲兒童都是網路人口
- 行動電話的普及、、、等
- 分析:因歸屬感、個性、成熟度不同而有所差異的兒童的行為
- 分析:獨特且有趣、「充滿探險性」且「酷」的商品大受歡迎
- 分析:面對壓力的兒童
- 分析:「健康」是父母最顧慮的項目。
- 工作與家庭並重的困難
- 總論
第3章 行動要點
- 行動:以兒童為目標時要選擇負責任的行銷方式
- 行動:開發有趣又酷,而且獨特的產品
- 行動:重視家人的價値,透過能營造「家人相處時間」的產品聯繫家人的情感
- 行動:利用新興媒體及口碑的行銷策略
第4章 附錄
圖表
Abstract
Overview
Introduction
Marketing to 5-13 year old Kids is a difficult task laden with ethical issues
as well as the increasingly complex nature of family life and consumer
socialization. Nevertheless, Kids are strategically important consumers for a
number of packaged goods' categories. In both Europe and the US, Tweenagers'
per capita consumption of carbonates was 40% more than the population average
in 2005.
Scope
- In-depth quantitative data covering Kids' consumption behavior across
food, drink and personal care categories.
- In-depth quantitative data covering young people' s media/technology usage
by age and country.
- Extensive primary research of consumers of parenting age and senior
industry figures to uncover the latest thinking and reveal emerging
opportunities.
- Detailed action points offering practical strategies based on the trends
and insights uncovered in the report.
Report Highlights
In 2005, European Children consumed over 8% more confectionery, ice cream and
savory snacks per capita relative to the population average. US Children
followed similar patterns - over consuming by 19.5% per capita in
confectionary markets compared to the population as a whole in 2005.
Rising childhood obesity rates and increased media coverage of unhealthy diets
has put healthy eating on high on the shopping agenda for parents as they
increasingly seek to influence their child' s diet.
Kids are increasingly socializing through technology. US consumers spend more
than 6 hours per day using differing forms of media while over half of
European Kids are regularly using the Internet by the age of 8. The ' outdoor
playground' is increasingly being replaced by a ' virtual playground' .
Reasons to Purchase
- Understand the attitudes driving the consumption behavior of 5-13 year
olds and their parents.
- Obtain exclusive food, drink and personal care consumption occasion data
for Kids in the US and Europe.
- Improve your marketing by following best-practice guidelines enabling more
effective targeting with on-trend products and relevant communications.
Table of Contents
- CHAPTER 1 EXECUTIVE SUMMARY
- The hot topic
- The future decoded
- 5 to 9 year old Children and 10 to 13 year old Tweens are declining in
number
- The demographic dynamics of family life are changing
- Kids' autonomous spending power is growing
- Poor diets have led to childhood obesity reaching record levels
- ' Consumer socialization' is occurring earlier than ever
- Kids over-consume in a number of emotionally meaningful categories
- Kids' media consumption and social habits are evolving and vary by age
- Kids' behavior is characterized by a need for belonging, individuality
and maturation
- Products that are unique, fun, explorative and ' cool' will resonate
most with Kids
- Childhood is pressurized and complex
- Health is a top-of-mind parental concern and is even gaining
consciousness among Kids
- Parents find it increasingly difficult to balance work and home life
- Action points
- CHAPTER 2 THE FUTURE DECODED
- Introduction
- Effective marketing to Kids requires a more complex ' layered' approach
- TREND: Children and Tweens are declining in number
- The number of Children is declining in Europe but increasing in the US
- Tweens are decline in number across both Europe and the US
- TREND: The demographic dynamics of family life are changing
- The average age of parenting is rising
- The average age of marriage is increasing
- Families are becoming smaller
- TREND: Kids' autonomous spending power is growing
- Kids' discretionary income is on the rise
- Children are getting more and more pocket money
- Tweens are experiencing more freedom in their purchases
- TREND: Poor diets have led to childhood obesity reaching record levels
- More than one in three Kids will be overweight or obese by 2011
- Kids' dietary patterns are deemed to have reached crisis point
- A relatively high propensity to skip meals also characterizes Kids'
diets
- Lower levels of exercise contribute to childhood obesity growth
- Diabetes rates in children are on the rise while heart disease and
mental health are other side-effects
- INSIGHT: ' Consumer socialization' is occurring earlier than ever
- Children aged less than seven have limited understanding of advertising
- The ' consumer socialization' of Kids contributes to pester power
- Pester power has been rising over the past decade
- Pester power is influenced by a broad range of factors
- INSIGHT: Kids over-consume in a number of emotionally meaningful
categories
- Kids' Confectionery, Ice Cream and Savory Snacks consumption exceeds
the population average
- European and US Children consumed notably more confectionery per
capita than the population average in 2005
- Tweens are even heavier consumers of sugary and salty snacks
- Kids are heavy consumers of carbonates
- Children consume more carbonates per capita than average
- Both European and US Tweens consumed 40% more carbonates per capita
than the population average in 2005
- Kids are currently insignificant personal care consumers
- Children significantly under consume in personal care markets
- Tweenagers under consume in most personal care markets but the
fragrance and haircare segments are developing
- INSIGHT: Kids are strongly influenced by a media orientated lifestyle
- Today' s Kids are increasingly exposed to new technologies and
interactive gadgetry as they pass though infancy and become Children
- Children and Tweens embrace and socialize via a disparate range of media
- US children spend more than 6 hours per day using different media
- Kids increasingly interact via digital content
- Tweens are particulary open to viral marketing
- The role of TV is still important as an entertainment source in Europe
and the US
- Kids are strongly influenced by TV advertising
- Over half of European Kids regularly use the Internet aged 8
- Mobile phones continue to grow in popularity with Kids
- Mobile phone ownership rises significantly as Children become Tweens
- Parents play a surprisingly small role in Kids' media choices
- INSIGHT: Kids' behavior is characterized by a need for belonging,
individuality and maturation
- Attaining peer-group acceptance is vital for Kids
- Kids crave empowerment and seek to express their individuality
- Kids aspire to be older than they are, but also enjoy the
responsibility-free lifestyle of childhood
- INSIGHT: Products that are unique, fun, explorative and ' cool' will
resonate most with Kids
- There are numerous dimensions associated with fun
- Kids, especially Tweens have a strong identification with fashion
brands
- Packaging cues are important in creating the "wow factor" for Kids
- There are three key attitudinal groups affecting product popularity
- INSIGHT: Childhood is pressurized and complex
- Kids are exposed to ever more stress in daily life
- Kids worry about succeeding in school
- Kids experience time pressures
- Appearance and body weight concerns increasingly create stress
- INSIGHT: Health is a top-of mind parental concern and is even gaining
consciousness among Kids
- Parents have a key role to play in a child' s consumer socialization
- Parents are taking more control of their Kids' eating habits
- Consumers of parenting age are trying to eat more healthily and this
has a knock-on effect
- Kids' ability to influence food purchases could be set to decline
- Parents worry about and report difficulties in getting their Kids to
eat healthily
- Parents are increasingly scrutinizing product packaging to check for
health information
- Parents are untrusting of health related product claims
- Parents will increasingly opt for natural and fresh food variants for
their Kids
- The presence of children plays an important role in positively
influencing natural food and drink purchase decisions
- Kids are also becoming more autonomously health conscious
- INSIGHT: Parents find it increasingly difficult to balance work and home
life
- Time pressures are negatively affecting family life
- Parent-child interactions remain aspirational for time starved families
- There is evidence that families are seeking to re-prioritize and
re-establish the family bond
- Conclusions
- CHAPTER 3 ACTION POINTS
- ACTION: Make responsible marketing a central theme of all Kid focused
targeting
- Address parents' concerns over health and nutrition
- Create better-for-you alternatives by reformulating products
- Extend the appeal of existing adult brands with credible health
credentials
- Develop products that allow a more positive health-orientated
communication
- Target Kids' and parents' with natural personal care products
- Develop Kid specific functional products
- Use marketing tactics that help build trust with a skeptical parent
audience
- Develop parent and child orientated education programs
- Embrace cause related marketing to demonstrate commitment and
concern about the wellbeing of Kids
- ACTION: Develop products that are fun, cool, and unique
- Develop products that Kids can interact with
- Recognize that fun and cool mean different things to Children and
Tweens
- Provide Kids with customization opportunities and provide them with a
sense of brand ownership
- Case Study: understanding what made Kellogg' s Fruit Winders so
successful
- Develop products with a unique sensory appeal
- Continuously update your product offering to stay relevant
- Develop alliances with hip lifestyle brands
- Undertake sensory profiling tests to determine product favorability
- Involve Kids in the product development process
- ACTION: Help families re-connect by championing family values and
developing ' family-time' products
- Become an information resource and campaigner for family time
- Show understanding and sensitivity to consumers' problems of making
time for sit-down family meals
- Innovate delivery systems and attemp to straddle the boundaries
between ready meals and home cooking
- Communicate ' happiness' and ' parental interaction' in ads
- ACTION: Incorporate new media and word of mouth approaches into the
marketing strategy
- Ensure there is a unique and compelling reason to visit your website
- Focus on the four key factors that consumers respond well to when
developing viral content
- Ensure that new media campaigns are integrated with traditional media
efforts
- CHAPTER 4 APPENDIX
- Definitions
- Research methodology
- References
- How to contact experts in your industry
- List of Tables
- Table 1: European and US Children (5-9 year old) and Tween (10-13 year
old) populations (millions), 2001, 2006 and 2011
- Table 2: The average age of mothers at time of first child' s birth, by
country, 2001-2011
- Table 3: European and US 5-9 year old Children' s sources of
discretionary income (per week), by country 2001-2011
- Table 4: European and US 10-13 year old Tweens' sources of
discretionary income (per week), by country, 2001-2011
- Table 5: Number and percentage of overweight and obese Kids (5-13
years old) in Europe and the US, by country, 2001-2011
- Table 6: European and US Children and Tweens' per capita consumption
in selected food markets (US$), 2005
- Table 7: European and US Children and Tweens' per capita consumption
of soft drinks markets (US$), 2005
- Table 8: Children and Tweens' per capita consumption of selected
personal care markets (US$), 2005
- Table 9: Consumer survey: the extent that European and US 25-49 year
olds took ' active steps to eat more healthily' over the previous year, by
country, 2006
- Table 10: Kids and Teens (5-17 year olds) who state that "above all,
they eat what they wish", 2000
- Table 11: Consumer survey: the extent to which European and US 25-49
year olds ' used nutritional information on product packaging to make
choices' in 2006, by country
- Table 12: Consumer survey: levels of consumer trust towards claims
made by cosmetics and toiletries brands and health related food and drink
claims , by family status, Europe and US
- Table 13: Consumer survey: How important ' eating fresh foods and
drinks' is to 25-49 year olds, by country
- Table 14: Minutes per day spent on leisure for selected European
markets, 2005
- Table 15: Consumer survey: the extent to which 25-49 year old
consumers made conscious attempts to improve their work-life balance in
2006
- Table 16: Definitions of terms and abbreviations used in this report
- List of Figures
- Figure 1: Kids are made up of two demographics: Children (5-9 year
olds) and Tweens (10-13 year olds)
- Figure 2: Tween number are declining in both Europe and US
- Figure 3: Mid-lifers are delaying marriage and parenthood
- Figure 4: Consumer socialization occurs rapidly from the age of 3 to 9
- Figure 5: Pester power is influenced by a number of factors including
product involvement, family income and age
- Figure 6: Kids snack more than most other age groups in Europe and the
US
- Figure 7: The Netherlands has the highest percentage of under 17s
online in Europe while as many 85% of 12 and 13 year olds use the Internet
across Europe
- Figure 8: Sweden has the highest percentage of under 17s that own
mobile phones in Europe
- Figure 9: 70% of 12 and 13 year olds owned mobile phones across Europe
in 2005
- Figure 10: There are numerous dimension kids associate with ' fun'
- Figure 11: Three key attitudinal groups influence product adoption of
Kids
- Figure 12: Marketing to Kids requires an understanding of a broad
range of factors
- Figure 13: Negative images associated with poor nutrition will
accentuate parent interest in healthy or better-for-you alternatives
- Figure 14: Reformulating food and drink products is one step towards a
more responsible approach to marketing to Kids
- Figure 15: Healthy brands can be made to appeal to both adults and
Kids providing that there are design cues that appeal to each audience
- Figure 16: Organic and fresh products are well placed to capitalize on
the fact parents are choosing healthier products for their Kids
- Figure 17: More discerning parents are going to choose natural
formulated cosmetics and toiletries for their Kids
- Figure 18: Functional and fortified products need to be heavily
promoted to parents, but equally accessible and fun to Kids
- Figure 19: Leverage the product attributes and communication cues that
consumers perceive as trustworthy
- Figure 20: Informative advertising and community based marketing can
attract information hungry parents
- Figure 21: Celebrities can provide more buzz and excitement when it
comes to informative advertising
- Figure 22: Products co-developed with trusted professionals are deemed
more trustworthy
- Figure 23: Marketing messages encouraging physical activity levels
will generally be regarded positively
- Figure 24: Interactive products that evoke play value are more likely
to engage the interest of Kids
- Figure 25: Giving Kids brand ownership and linking brands with fashion
can create more dynamic brand propositions
- Figure 26: Maximizing sensory appeal is crucial to successfully
attracting Kids in the short-term
- Figure 27: Marketers can help families re-connect by demonstrating
empathy for parents, championing family values and developing
' family-time' products
- Figure 28: Bulk buying dinner schemes are gaining popularity in the US
and are indicative of consumers' desire for convenience solutions for meal
preparation chores
- Figure 29: Advergames can be used to engage Kids with brands
- Figure 30: Two phases characterize successful viral and word of mouth
campaigns
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