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市場調查報告書
全球音訊分析市場趨勢（資料集）
Global Market Trends for Speech Analytics (Databook)
| 出版商 |
Datamonitor |
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| 出版日期 |
2006/08 |
內容資訊 |
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| 商品編碼 |
44115 |
| 價格 |
US $ 1,295 ~  |
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本頁所標示之售價為不含購買者所在地消費稅之未稅價格，相關消費稅金將另行加至交易金額中
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PDF by E-Mail 2個工作天後到貨
Hard Copy/CD-ROM 約5個工作天左右
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此出版品為英文撰寫 |
Abstract
Overview
Introduction
Speech analytics is moving from a tool for governmental intelligence work to a
commercially viable proposition in customer service.
Scope
- Draws from existing Datamonitor research on agent positions, CRM, and
quality monitoring.
- Draws from in-depth interviews with 12 vendors in the market.
Highlights
Offers revenue projections 2005-2010 for the 4 major global regions (North
America, APAC, CALA, and EMEA,) and segments out opportunity by 12 verticals.
Reasons to Purchase
- Delivers a statistical and graphical overview of spending in the emerging
market for speech analytics.
- Provides a clear picture of spending trends on this emerging technology at
a critical stage in its adoption.
Table of Contents
- CHAPTER 1 INTRODUCTION
- What is this report about?
- Catalyst
- Methodology
- Definitions
- CHAPTER 2 SPEECH ANALYTICS MARKET OVERVIEW
- Speech analytics market overview
- CHAPTER 3 APPENDIX
- Further reading
- Ask the analyst
- List of Tables
- Table 1: Speech analytics definitions
- Table 2: Global market for speech analytics, 2005-2010
- Table 3: Global market for speech analytics by percentage
- Table 4: APAC market for speech analytics, 2005-2010
- Table 5: CALA market for speech analytics, 2005-2010
- Table 6: EMEA market for speech analytics, 2005-2010
- Table 7: North American market for speech analytics, 2005-2010
- Table 8: Vertical market segmentation of speech analytics 2005- 2010
- List of Figures
- Figure 1: Global market for speech analytics, 2005-2010
- Figure 2: Global market for speech analytics by percentage
- Figure 3: APAC market for speech analytics, 2005-2010
- Figure 4: CALA market for speech analytics, 2005-2010
- Figure 5: EMEA market for speech analytics, 2005-2010
- Figure 6: North American market for speech analytics, 2005-2010
- Figure 7: Vertical market segmentation of speech analytics, 2005
- Figure 8: Vertical market segmentation of speech analytics, 2010
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