本報告已在2011年07月19日停止出版。
82.8% 的酒精飲料行銷者意識到必須強化對高齡者(50 歲以上)的行銷。2005 年高齡者對酒精飲料的支出為歐洲 1 億 50 萬美元、美國 8210 萬美元。在高級產品的銷售下,預測未來歐洲市場將以 1.7%,美國市場將以 2.5% 的年成長率擴充。
擅長多領域市調分析的英國專業公司 Datamonitor Corporation(總公司:倫敦),調查分析了高齡者飲酒市場後,出版了一本綜合報告書 "Targeting Untapped Opportunities In Seniors' Alcoholic Drinking Behaviors"。
報告書內容包括:如何以適當的產品鼓勵高齡者消費而防止消費量減少、以高齡者重視品質的偏好為目標、建立不受三心二意左右的品牌、建構針對社會人口結構的完善產品線等等,內容綱要摘記如下:
第1章 摘要
第2章 未來觀察
- 前言
- 動向:歐美高齡者市場成長中
- 歐洲市場繼續成長
- 美國高齡者飲料市場成長快過歐洲
- 高齡者飲料市場價值由 On-trade 支配
- 美國高齡者對 Off-trade 價格敏感
- 動向:50 歲以上是急速增加的年齡層
- 美國人口金字塔集中於上層
- 歐美是高齡者增加的集團
- 平均殘餘壽命上升
- 行銷者需以人數眾多的高齡者為對象
- 動向:對嬰兒潮世代期待仍高
- 嬰兒潮世代改變世界
- 嬰兒潮世代時常受到世間的抵抗
- 嬰兒潮世代以往支配消費性市場
- 需求的變化讓嬰兒潮世代的要求更多
- 觀察:高齡者一般非常富裕
- 高齡者幾乎都在高漲的房地產市場中受惠
- 年輕的高齡者位於事業頂端附近
- 「三明治世代」受兩大領域所苦
- 觀察:高齡消費者非同質性集團
- 不同的高齡者,擁有不同的豐富人生經驗
- 性格差異影響晚年個性
- 觀察:酒精有益高齡者健康
- 酒精可擴張血管的特性幾乎對所有高齡者均有益
- 健康是高齡者重要的關注
- 過量攝取酒精的傷害隨著年齡增加
- 觀察:目前高齡者在行銷對象之外
- 大多數行銷瞄準年輕消費者
- 以高齡者為對象的行銷不僅定位錯誤也不著力
- 高齡者覺得自己年輕
- 高齡者有嘗試新產品的意願
- 觀察:並非所有的高齡者都健康富裕,「Silversufers」
- 健康與疾病一直是高齡者的重要問題
- 技術於高齡者的普及層次各各不同
- 高齡者的需求是調整與修正產品
- 結論
第3章 活動重點
- 前言
- 為了對高齡者提供更多貢獻,有必要瞭解他們
- 更有效地對高齡者宣傳
- 以高級產品擄獲高齡者
- 組合強烈的風味與食用方便性
- 以更豐富的味道滿足挑剔的嘴
- 保持清爽以配合成熟的消化系統
- 減少碳水化合物以防吃飽
- 以更適當的方法瞄準高齡者
- 妥善使用兒時記憶
- 與其訴求明確的兒時記憶訊息,不如將重點放在言語以外的暗示
- 增強信賴感,以創造具說服力的品牌故事
- 擴充品牌以消除高齡者之間的信賴差距
- 結論
第4章 附錄
Abstract
Overview
Introduction
82.8% of alcoholic drinks marketers feel more must be done to target Seniors
(50 year olds and above). There is clear commercial incentive to target
Seniors as their spending on alcoholic drinks was worth US$100.5m in Europe
and US$82.1m in the US in 2005. Their spending is expected to rise by 1.7%
annually in Europe and 2.5% annually in the US with increasing rates of
premium product purchasing.
Scope
- Quantitative data outlining the current and future value and volume of the
Seniors alcoholic beverages market by country, and category.
- Extensive demographic and social trends data highlighting the future
direction of the Seniors consumer age group.
- Qualitative data highlighting the attitudes, values and behaviors of
Senior consumers.
- Detailed action points offering practical strategies based on the trends
and insights analyzed in the report
Report Highlights
Younger consumers are often the target for drinks marketers as they are
considered to be viable targets for brand-switching behavior. However, 92% of
Seniors in the US and 88% in Europe feel it is important to try new and
enriching experiences.
Today's Early Seniors remain active and young-at-heart. Over 89% of Seniors in
the US and Europe feel it is important to improve their health. Their
attitude-behavior gap is the lowest of all age groups as over 70% of Seniors
have backed up their good intentions with positive action.
82.8% of drinks industry experts feel that Seniors are treated as one
homogeneous lump yet 0% of respondents feel that Seniors are 'all the same'.
There is clearly a major disconnect between perception and treatment of the
over 50s that the drinks industry must address.
Reasons to Purchase
- Avoid volume decline by targeting Seniors with more suitable products that
encourage their frequent but moderate drinking.
- Protect your brand from the whims of fickle, peer-pressure inspired Young
Adults by targeting the quality-driven preferences of Seniors.
- Examine how to align your alcoholic drinks portfolio with the changing
demography of society to avoid obsolescence.
Table of Contents
- CHAPTER 1 EXECUTIVE SUMMARY
- The hot topic
- The future decoded
- Senior consumers are not a homogeneous group
- Health is an important concern for Seniors
- Action points
- CHAPTER 2 THE FUTURE DECODED
- Introduction
- TREND: The Seniors market is growing in Europe and the US
- The European market is set for continued value growth
- The volume growth in the Seniors market lags behind valuegrowth
- The US Seniors drinks market is growing faster thanEurope's
- Seniors in the US are also reducing their drinking volume
- The Seniors drinks market is dominated by value of theon-trade
- US Seniors are price sensitive in the off-trade
- TREND: The over-50s are the fastest growing demographic
- Population pyramids are top heavy in the US
- The population is also aging in Europe
- Seniors are a growing group across Europe and the US
- Life expectancy is rising
- Marketers must serve seniors due to their sheer numbers
- TREND: Baby boomers still have high expectations
- The Boomer generation helped to change the world
- Baby boomers have always embraced public protest
- Values are important to seniors
- Seniors see life less in black and white
- Baby boomers are used to dominating consumer markets
- Boomers become more demanding as their needs change
- Seniors don't want to be slowed down by old age but needto make
changes
- INSIGHT: Seniors generally have a high level of affluence
- Seniors have benefited most from the housing market boom
- Early Seniors are near to the pinnacle of their careers
- ...but, pension concerns still affect many Seniors
- Pension concerns are often well-founded
- Bridge jobs are now more inspired by necessity
thantransition/enjoyment
- The 'Sandwich Generation' is burdened on two fronts
- Parents put a dual financial strain on Early Seniors
- INSIGHT: Senior consumers are not a homogeneous group
- Cumulative life experience makes Seniors more diverse
- The importance of peer pressure declines with increasedmaturity
- Gender affects personality changes in later life
- Male consumers calm in later life
- Female consumers tend to become more assertive
- INSIGHT: Alcohol can benefit Seniors' health
- Alcohol's blood-thinning properties are most beneficial toSeniors
- Wine is also thought to be beneficial to dental health
- Health is an important concern for seniors
- Seniors follow up their health intentions with action
- Weight maintenance is a key issue for many seniors
- The effects of excessive alcohol consumption grow with age
- Boisterous, excessive public alcohol consumption is rareamong Seniors
- INSIGHT: Current marketing to seniors is off the mark
- The majority of marketing is aimed at younger consumers
- The majority of advertising creatives are young adults/midlifers
- Marketing aimed at Seniors is misplaced and patronizing
- Cutting through media clutter is essential to reach theSenior
audience
- Seniors see themselves as young-at-heart
- Ageless marketing is needed to bridge the generationaldivide
- Seniors are open to trying new products
- As consumers mature they seek variety and rewardingexperiences
- Impaired taste receptors dim Seniors' palates
- INSIGHT: Not all seniors are healthy, affluent, 'silversurfers'
- Health and illness are still key issues for seniors
- Baby are boomers open to lifestyle conditions
- Older seniors have genuine health problems
- Technology has varying degrees of uptake among Seniors
- Web access is high among Early Seniors
- Senior needs may require product tailoring andmodification
- Product modification can prove costly andcounter-productive
- Conclusions
- CHAPTER 3 ACTION POINTS
- Introduction
- Understand Seniors to serve them better
- Research Seniors to know their needs
- Connect with them better through relevant channels
- Advertise to seniors more effectively
- Use ageless marketing to target multiple audiences
- Wine brands have already tuned in to ageless marketing
- Target seniors with premium products
- Sell Seniors the taste experience for its own sake
- Combine intensity of flavor with drinkability
- Add richness of flavor to excite educated palates
- Maintain lightness to suit mature digestive systems
- Reduce carbonation to reduce bloating
- Target Seniors with more appropriate formats
- Improve portability with smaller packs
- Accommodate smaller appetites
- Use nostalgia sparingly
- Focus on non-verbal cues rather than explicit nostalgicmessages
- Incorporate authenticity to create a compelling brandstory
- Use brand extensions to eliminate trust gaps among Seniors
- Conclusions
- CHAPTER 4 APPENDIX
- Supplementary data
- Research methodology
- References
- Definitions
- Future readings
- Report writing team
- How to contact experts in your industry
- List of Tables
- Table 1: Seniors' alcoholic drinks market value (US$ m),Europe 2000-2010
- Table 2: Seniors' alcoholic drinks market volume (litersof pure alcohol
m), Europe 2000-2010
- Table 3: Seniors' alcoholic drinks market value (US$ m),US, 2000-2010
- Table 4: Seniors' alcoholic drinks market volume (litersof pure alcohol
m), US, 2000-2010
- Table 5: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, Europe, 2000-2010
- Table 6: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, Europe, 2000-2010
- Table 7: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, US, 2000-2010
- Table 8: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, US, 2000-2010
- Table 9: Adult population by age group (m), US,2000-2010
- Table 10: Adult population by age group (m), Europe,2000-2010
- Table 11: Population by age group as % of adultpopulation (LDA and
above), US, 2000-2010
- Table 12: Population by age group as % of adultpopulation (LDA and
above), Europe, 2000-2010
- Table 13: Consumers suffering from bone health problems(m), Europe and
US, 2000-2010
- Table 14: Indices of daily or near daily access to theInternet by
country and age group, Europe, 2005
- Table 15: Seniors' alcoholic drinks market value (US$m), France,
2000-2010
- Table 16: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, France, 2000-2010
- Table 17: Seniors' alcoholic drinks market volume(liters of alcoholic
beverage m), France, 2000-2010
- Table 18: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, France, 2000-2010
- Table 19: Seniors' alcoholic drinks market value (US$m), Germany,
2000-2010
- Table 20: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, Germany, 2000-2010
- Table 21: Seniors' alcoholic drinks market volume(liters of alcoholic
beverage m), Germany, 2000-2010
- Table 22: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, Germany, 2000-2010
- Table 23: Seniors' alcoholic drinks market value (US$m), Italy, 2000-2010
- Table 24: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, Italy, 2000-2010
- Table 25: Seniors' alcoholic drinks market volume(liters of alcoholic
beverage m), Italy, 2000-2010
- Table 26: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, Italy, 2000-2010
- Table 27: Seniors' alcoholic drinks market value (US$m), Netherlands,
2000-2010
- Table 28: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, Netherlands, 2000-2010
- Table 29: Seniors' alcoholic drinks market volume(liters of alcoholic
beverage m), Netherlands, 2000-2010
- Table 30: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, Netherlands, 2000-2010
- Table 31: Seniors' alcoholic drinks market value (US$m), Spain, 2000-2010
- Table 32: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, Spain, 2000-2010
- Table 33: Seniors' alcoholic drinks market volume(liters of alcoholic
beverage m), Spain, 2000-2010
- Table 34: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, Spain, 2000-2010
- Table 35: Seniors' alcoholic drinks market value (US$m), Sweden,
2000-2010
- Table 36: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, Sweden, 2000-2010
- Table 37: Seniors' alcoholic drinks market volume(liters of alcoholic
beverage m), Sweden, 2000-2010
- Table 38: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, Spain, 2000-2010
- Table 39: Seniors' alcoholic drinks market value (US$m), UK, 2000-2010
- Table 40: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, UK, 2000-2010
- Table 41: Seniors' alcoholic drinks market volume(liters of alcoholic
beverage m), UK, 2000-2010
- Table 42: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, UK, 2000-2010
- Table 43: Seniors' alcoholic drinks market value (US$m), Rest of Europe,
2000-2010
- Table 44: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, Rest of Europe, 2000-2010
- Table 45: Seniors' alcoholic drinks market volume(liters of alcoholic
beverage m), Rest of Europe, 2000-2010
- Table 46: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, Rest of Europe, 2000-2010
- Table 47: Seniors' alcoholic drinks market value (US$m), US, 2000-2010
- Table 48: % Channel value distribution (US$m) of Seniorsalcoholic drinks
market, US, 2000-2010
- Table 49: Seniors' alcoholic drinks market volume(liters of alcoholic
beverage m), US, 2000-2010
- Table 50: % Channel volume distribution (liters of purealcohol) of
Seniors alcoholic drinks market, US, 2000-2010
- Table 51: Government sources
- Table 52: Definitions
- List of Figures
- Figure 1: Seniors are considered diverse but are treatedas one group
- Figure 2: Seniors are proactive in improving theirphysical health
- Figure 3: Life expectancy is rising in Europe and the US
- Figure 4: Seniors put great value on principles
- Figure 5: The importance of values to Seniors varies bycountry
- Figure 6: Seniors are benefiting most from recentproperty booms
- Figure 7: Early seniors are often exposed to dualfinancial drains
- Figure 8: Seniors are considered diverse but are treatedas one group
- Figure 9: Consumers become more diverse in Laterlifestages
- Figure 10: Seniors feel it is important to improve theirphysical health
- Figure 11: Seniors are proactive in improving theirphysical health
- Figure 12: The prevalence of obesity increases with agein the US
- Figure 13: Senior consumers agree there is now too muchadvertising
- Figure 14: Most Seniors are happy with their age
- Figure 15: Most Seniors state there is little value inusing senior
characters in advertising
- Figure 16: Seniors need to connect with characters usedin advertising
- Figure 17: Seniors are open-minded about trying newthings
- Figure 18: Seniors want to live life to the full
- Figure 19: US seniors are key novelty-seeking consumers
- Figure 20: Seniors want good health but will notsacrifice taste
- Figure 21: Daily or near-daily web use by Seniors variesby country (2005)
- Figure 22: Internet access declines with age in the US
- Figure 23: Seniors must be better targeted but notexclusively
- Figure 24: Age complexity makes ageless marketingessential
- Figure 25: Senior consumers are a key market for premiumdrinks
- Figure 26: Enhanced flavor formulations can boost tasteexperiences
- Figure 27: Light drinks help maintain weight foryouthful Seniors
- Figure 28: Reduced carbonation improves drinkability ofbeers
- Figure 29: Reduced carbonation has many benefits forSeniors
- Figure 30: Convenient packs facilitate carrying andmoderate drinking
- Figure 31: Large pack formats are better suited to YoungAdults
- Figure 32: The use of heritage must amount to more thannostalgia
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