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市場調查報告書
加拿大個人金融業之技術投資動向
Canadian Retail Banking Technology Spending Strategies
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本報告已在2011年07月19日停止出版。
加拿大個人金融業的市場密度高、政府規範嚴格、競爭也激烈。另外，像信用協會（Credit Union）與合作銀行（Caisses Populaires）一類多樣化的金融機構也開始迅速發展起來。未來預料越來越多的銀行會透過 CRM 等的客戶取向 IT 投資，達到作業流程的效率化，以及銀行業務的差別化。
長於多種領域市場調查分析的英國專業市調公司 Datamonitor Corporation（總公司：倫敦），調查分析了加拿大個人金融業技術投資動向，並做出預測的報告書"Canadian Retail Banking Technology Spending Strategies"。
報告書內容包括加拿大個人金融業的市場動態、影響因素及其對 IT 投資的影響、以及未來的預測等等。概略編排如下：
關於 Datamonitor
加拿大的個人金融業
預測
- 加拿大的個人金融業 IT 投資額將達到 4.4％ 的年成長率
- 2006 年市場成長率將達到 40 億美金的規模
總論
附錄
Introduction
The Canadian retail banking industry presents an interesting dichotomy.
Retail banks are facing fierce competitive pressures due to market concentration
and government restrictions, while credit unions and caisses populaires are
rapidly growing due to diversification. This brief explores the trends and
drivers on the retail banking industry, and its effects on IT spend.
Scope of this report
- Covers the Canadian retail banking industry and includes retail banks,
credit unions, and caisses populaires
- Identifies business and technology trends and drivers
- Forecasts investment in IT up to 2006
Research and analysis highlights
As advanced users of information technology (IT), the Canadian retail banking
industry will increase its investment on IT at an annual rate of 4.4% and reach
a level of US$4.0 billion by 2006.
IT investment will focus on operational efficiency such as straight-through
processing (STP) in the branch and in payment processing, as well as consumer
facing technologies such as CRM and channel management & integration.
Key reasons to read this report
- Identify and evaluate trends and drivers that will impact your business
performance
- Assess your product portfolio and market entry strategies against the
needs of the Canadian retail banking industry
- Target business resources more effectively by understanding where your
company can leverage growth opportunities
ABOUT DATAMONITOR
CANADIAN RETAIL BANKING
- Introduction
- Industry structure and trends
- Retail banks
- Growth opportunities are few and far between
- Key area of focus is in efficiency
- Credit unions and caisses populaires
- A fast growing segment breaking out of its mould
- Technologically innovative
THE FUTURE DECODED
- Canadian retail banking IT spend to grow annually at 4.4% and reach a
level of US$4.0 billion by 2006
CONCLUSIONS
APPENDIX
- Supplementary data
- Definitions
- Future readings
- Relevant links
- SPP writing team
- How to contact experts in your industry
List of Tables
- Table 1: Key outsourcing deals for top 6 banks
- Table 2: Retail banks' assets, February 2004
- Table 3: Top 6 Canadian retail banks' assets, deposits, and loans,
1999-2003
- Table 4: Canadian retail banking performance, 1999-2003
- Table 5: Percentage of population with membership in Canadian credit
unions and caisse populaires, Q4 2003
- Table 6: Deposits, loans, and assets in the Canadian credit union and
caisse populaires, Q4 2003
- Table 7: Deposits, loans, and assets in Canadian credit unions and caisses
populaires, 1999-2003
- Table 8: Canadian retail banking IT spend, 2003-2006
- Table 9: Canadian retail banking IT spend breakdown by segment, 2003
- Table 10: Canadian retail banking IT spend by area, 2003-2006
List of Figures
- Figure 1: Average assets, deposits, and loans for top 6 retail banks,
2000-2003
- Figure 2: Asset, deposit, and loan growth for top 6 retail banks,
2000-2003
- Figure 3: Revenue and profit for retail banks, 2000-2003
- Figure 4: Revenue and profit growth for retail banks, 2000-2003
- Figure 5: Percentage of population with membership in Canadian credit
unions and caisse populaires, Q4 2003
- Figure 6: Deposits, loans, and assets in Canadian credit unions and
caisses populaires, Q4 2003
- Figure 7: Deposits, loans, and assets in credit unions and caisses
populaires, 2000-2003
- Figure 8: Deposit, loan, and asset growth in credit unions and caisses
populaires, 2000-2003
- Figure 9: Asset breakdown for credit unions and caisses populaires, 2001
- Figure 10: Market share in key service areas, 2001
- Figure 11: Canadian retail banking IT spend, 2003-2006
- Figure 12: Canadian retail banking IT spend breakdown by segment, 2003
- Figure 13: Canadian retail banking IT spend by area, 2003-2006
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