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市場調查報告書
採購業務委外市場的動向（策略分析）
Procurement Outsourcing - The Next Major BPO Growth Area? (Strategic Focus)
| 出版商 |
Datamonitor |
| 出版日期 |
2009年10月 |
商品編碼 |
101292 |
| 內容資訊 |
英文 32 pages |
| 價格 |
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採購業務委外市場的動向（策略分析） 是由出版商Datamonitor在2009年10月所出版的。
這份英文市場調查報告書包含32 pages 價格從美金3395起跳。
採購業務委外目前不過是商業流程・委外（BPO)眾多領域之一，但許多專家認為2009年將會是重要的市場擴大期的開始。
本報告書內容包括：採購業務委外市場未來的成長預測分析、採購業務委外的主要功能介紹、市場的競爭狀況、全球企業分析、給企業的建議等。內容綱要摘記如下：
概要
主要訊息
- 採購業務委外市場成長的期望度高
- 採購業務委外不應為降低成本而依賴廉價勞工
- 採購功能由3個主要流程組成
- 採購業務委外市場由主要4家企業獨佔
- 幾乎所有的企業都期望能提供點・對・點的服務
市場機會
- 採購業務委外市場成長的期望度高
- 採購業務委外的定義
- 採購業務委外企業在各種垂直・市場中發展事業
- 採購業務委外的最大市場是美國
對顧客產生的影響
- 採購業務委外不應為降低成本而依賴廉價勞工
- 採購功能由3個主要流程組成
- 客戶對點・對・點的採購業務委外保持慎重的態度
競爭狀況
- 採購業務委外市場由主要4家企業獨佔
- 其他銷售企業主要分為2種
進入市場
- 幾乎所有的企業都期望能提供點・對・點的服務
- 新進入企業要在市場中確立自己的地位有其困難
- 採購服務的利用方法因新技術的發展而持續變化
- 建議
附錄
Abstract
Introduction
Procurement outsourcing is the smallest of the horizontal business process
outsourcing (BPO) functions, but many industry experts believe 2009 will mark
the start of a significant period of expansion in the market. This report
analyzes the evidence used to support these claims and attempts to separate
the hype from the reality.
Scope of this research
- This report looks at the prospects for future growth in the procurement
outsourcing market.
- It defines the procurement outsourcing market, with particular focus on
key functions such as sourcing, purchasing and payments.
- The report provides in-depth analysis of the market' s competitive
landscape, from global outsourcing giants to specialist providers.
- It also offers recommendations to vendors looking to take advantage of the
growth potential of procurement outsourcing.
Research and analysis highlights
At various points over the last 10 years, BPO industry experts have predicted
an explosion of procurement outsourcing activity, but the expected boom has
yet to happen. That has not deterred market-watchers from forecasting that
2009 will be the beginning of a period of rapid expansion in the procurement
outsourcing market.
Procurement outsourcing does not rely on labor arbitrage to deliver cost
savings. As procurement is not a labor-intensive process, vendors have to use
other methods to deliver savings, including improving both internal processes
and the management of supplier relationships and innovating around technology
and processes.
The procurement outsourcing market has a unique competitive landscape. It is
dominated by four market-leading vendors, including two outsourcing giants
(IBM and Accenture) and two procurement specialists (ICG Commerce and Ariba).
Key reasons to purchase this research
- Provides a detailed analysis of the current state of the procurement
outsourcing market.
- Gives a detailed overview of the market' s unique competitive landscape.
- Offers recommendations to vendors looking to grow their presence in the
procurement outsourcing market.
Table of Contents
OVERVIEW
KEY MESSAGES
- Growth expectations for the procurement outsourcing market are high
- Procurement outsourcing does not rely on labor arbitrage to deliver cost
savings
- The procurement function is made up of three key processes
- The procurement outsourcing market is dominated by four vendors
- Most vendors aim to offer clients an end-to-end service
MARKET OPPORTUNITY
- Growth expectations for the procurement outsourcing market are high
- Is the procurement outsourcing market expanding?
- Defining procurement outsourcing
- The differences between direct and indirect spending
- Why is indirect spending more commonly outsourced than direct spending?
- Procurement outsourcers operate across vertical markets
- Most procurement outsourcing vendors target large organizations
- The US is by far the largest geographic market for procurement outsourcing
CUSTOMER IMPACT
- Procurement outsourcing does not rely on labor arbitrage to deliver cost
savings
- The procurement function is made up of three key processes
- Sourcing
- Purchasing
- Payment
- Clients are wary of committing to end-to-end procurement outsourcing
- Many clients are currently focused on short-term objectives
COMPETITIVE LANDSCAPE
- The procurement outsourcing market is dominated by four vendors
- The other vendors in the market can be divided into two broad categories
- Vendors with a sourcing background
- Vendors with a transactional process background
GO TO MARKET
- Most vendors aim to offer clients an end-to-end service
- It will be difficult for new vendors to establish themselves in the market
- Significant barriers to entry exist
- New technology continues to change how procurement services are delivered
- Recommendations
- Focus on core competencies
- Explore the opportunities available for partnerships
- Develop a multi-shore delivery model
- Maintain the focus on large enterprises
APPENDIX
- Methodology
- Further reading
- Ask the analyst
- Datamonitor consulting
- Disclaimer
TABLES
- Table: Details of 10 large procurement outsourcing end-users
- Table: Examples of recent partnerships in the procurement outsourcing
market
FIGURES
- Figure: Market sizes of BPO functions, 2008 ($ billion)
- Figure: If you are engaged in BPO contracts, which functions do they cover?
- Figure: Number of procurement outsourcing contracts announced, 2004 -
August 31 2009
- Figure: Total number of BPO contracts announced, 2004 - August 31 2009
- Figure: Breakdown of procurement outsourcing contracts by signing region
- Figure: Rate the importance of the following factors in your decision to
enter into a BPO contract (1 - Least Important; 4 - Most Important)
- Figure: Vendor share of the procurement market by total contract value and
number of contracts signed
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