Abstract
In-Stat has defined a multi-service business gateway (MSBG) as a small,
medium, or branch office device specifically designed to serve multiple
primary voice, data, and video communication functions. The MSBG market is
comprised of a wide variety of devices, optimized for specific applications,
such as secure routing, VoIP gateway and SIP trunking, as well as specialized
solutions for the retail and education industries.
This annual update research report provides a review of technology trends and
activities in this nearly US$1 billion market segment. The report provides
updated statistics on SMB and enterprise branch office sites worldwide, US
business survey data, as well as US and global MSBG shipment/revenue forecasts
by application.
Table of Contents
- In This Update
- Introduction
- The US Economic Downturn
- Bankruptcies on the Rise
- Corporate Cutbacks
- MSBG Virtual Product Segment
- Secure Routers
- Hosted VoIP and QoS Management
- VoIP Gateway and SIP Trunking
- SOHO/SMB Office-in-a-Box
- Wireless Network Connectivity
- NGN Business Services
- Specialized Applications
- Education
- Retail
- Unified Communications (UC) Applications
- Analysis and Forecasts
- Business Office Site Forecasts
- MSBG Market Assessment
- Secure Routers Will Remain Dominant
- Voice Systems Will Rebound
- Wireless Network Connectivity and Specialized Apps Offer Limited Growth
- NGN Business Services for SMB Markets Slow to Materialize
- MSBG Forecast
List of Table
- Table 1. 2009 MSBG Survey Respondents by Size of Business
- Table 2. US Office Closures Over the Past Year
- Table 3. US Business Employee Level Changes
- Table 4. Future Hiring Expectations
- Table 5. Total US Business Firms Forecast, 2007-2013, by Size of Business
- Table 6. Total US Business Establishment Forecast, 2007-2013, by Size of
Business
- Table 7. Total US Branch Office Forecast, 2007-2013, by Size of Business
- Table 8. Total Worldwide Main Site and Remote Office Forecast, 2007-2013,
by Size ofBusiness (in Thousands)
- Table 9. US Business Plans to Install MSBGs Over the Next 12 Months
- Table 10. MSBG Penetration Across Business Office Sites by Size of Business
- Table 11. MSBG Buying Decision Triggers
- Table 12. PBX Procurement Plans Over Next 12 Months
- Table 13. Types of Voice Communications Systems to be Purchased
- Table 14. US Education Sector Adoption of UC
- Table 15. Worldwide Enterprise MSBG Shipment and Revenue Forecast (US$ in
Millions), 2008-2013, by Application
- Table 16. US Enterprise Branch Office MSBG Market Share and Unit Forecast,
2008-2013
- Table 17. Worldwide Enterprise Branch Office MSBG Market Share, 2008-2013
List of Figures
- Figure 1. The MSBG Virtual Market Segment
- Figure 2. Worldwide Branch Router Market Forecast, 2008-2013 (in Thousands)
- Figure 3. Worldwide PBX Line Shipments Forecast, 2007-2013 (in Thousands)
- Figure 4. Worldwide Hosted Centrex Installed Seat Forecast, 2007-2013 (in
Thousands)
- Figure 5. MSBG Buying Decision Criteria Matrix
| 
