品牌差異化擴大市場佔有率:生命科學市場 是由出版商BioInformatics, LLC在2006年05月所出版的。
這份英文市場調查報告書包含175 pages 價格從美金1600起跳。
在競爭非常激烈的生命科學市場中為求與其他產品的差異化,光靠產品的優點及特徵還不夠。強而有力的企業品牌為產品創造附加價值並帶來光環效果。
提供科學・醫藥相關高可信度資訊的美國市調公司 BioInformatics, LLC (總公司:維吉尼亞州),針對生命科學市場的品牌差異化與市場佔有率的擴大進行調查分析,經系統整理後出版報告書 "Maximizing Market Share Through Brand Differentiation" 。
報告書內容包括:生命科學市場主要名牌運用的簡介及品牌所需必要素等之解說、根據對 1000 名以上全球的生命科學者調查結果分析目前利用中的品牌及對各品牌支出內容簡介、各品牌的滿意度、熟悉感、有益性等之結果。內容綱要摘記如下:
第1章 調查結果分析與解釋
- 簡介
- 調查目的
- 生命科學市場中品牌的利用
- 品牌之 5 大重要要素
- 總論
第2章 調查方法與人口統計
第3章 公布調查資料
- 利用品牌
- 品牌別表現
- 購買行為
- 價格的接受度
- 購得容易度
- 客戶服務的水準
- 技術支援的水準
- 最近一次的購買
- 品牌比較
- 品牌的特徵
- 對品牌的滿意度
- 人口統計
第4章 附錄
品牌比較的目標企業
- Affymetrix
- New England
- Biolabs
- Applied Biosystems
- Promega
- BD Biosciences
- Qiagen
- Bio-Rad
- Roche Applied Science
- Eppendorf
- Sigma-Aldrich
- Fermentas
- Stratagene
- Fisher Scientific
- Takara Bio
- GE Healthcare
- Thermo Electron
- Invitrogen
Abstract
In a crowded life science market, lists of advantages and product features are
no longer sufficient to differentiate one company' s offerings from another' s.
How does a supplier capture potential customers' attention and ensure that
scientists develop a positive impression of its brand? A strong corporate
brand can have a halo effect on a company' s products across market segments,
generating excitement and a premium on that company' s goods and services.
Brands that can establish an emotional connection with customers benefit from
the luxury of “earning” time with scientists to make a rational,
persuasive case for buying their products. Without this close bond, however, a
corporation' s product brands can get lost in the multitude of companies vying
for scientists' attention.
BioInformatics' latest report, Maximizing Market Share Through Brand
Differentiation, provides suppliers with a frank and unbiased assessment of
how their customers perceive their corporate brands compared to competing
corporate brands. These insights will help suppliers better differentiate
themselves from their closest competitors because they detail what elements
are most critical in building customer loyalty and what brand characteristics
customers most prefer.
Based upon the opinions of over 1,000 life scientists globally, this report
provides an overall brand “scorecard” based upon key performance
metrics. This scorecard can be used to determine broad areas in which specific
suppliers require attention (e.g, promotion strategies, product strategies,
price strategies, place strategies, or service strategies) in order to improve
a supplier' s brand image. The report also includes a special focus on
“differentiation mapping,” which depicts brand relationships based
upon similarities and differences between corporate brands. This information
will provide suppliers with insight into understanding their competitive
position and that of their key rivals in the market. It will enable suppliers
to strengthen both their offensive strategy (i.e., From which companies can
market share be taken?) and defensive strategy (i.e., From which companies
should market share be protected?). Also unique to this report is measurement
of each brand' s equity in relation to other brands.
From the perspective of life scientists, this report analyzes the performance
and perceptions of 17 corporate brands in the life science market.
This report delivers the following:
- Estimates market share for different market segments and geographic
regions using a set of hierarchical customer-based factors
- Assesses brand personality as a critical determinant of value creation and
brand differentiation
- Examines market factors that influence a customer' s decision to purchase
one brand over another
- Reveals customer perceptions of inter-brand differentiation
- Analyzes customer-based brand equity to determine the appeal of a brand by
specific market segments
- Evaluates customer retention rate and average customer life on a per brand
basis
- Calculates a brand' s customer value score globally and for segmented
customer profiles
Methodology
1054 scientists completed a 29-question survey conducted by BioInformatics,
LLC (Arlington, Virginia, USA) between March 30 and April 6, 2006.
The electronic questionnaire was fielded to registered members of The
Science Advisory Board. BioInformatics sponsors The Science Advisory
Board, an online community of more than 29,000 scientists, physicians and
healthcare professionals from around the world. The Science Advisory
Board is divided into two panels (Research and Clinical) and
“convenes” regularly via the World Wide Web to voice their
opinions on a wide variety of issues relating to biomedical research and
clinical technologies. These experts- representing all aspects of the life
sciences and medicine- have agreed to make themselves available to participate
in our online research activities. The Science Advisory Board members
who participated in this study were drawn from the Board' s Research Panel.
Utilizing six key analyses to explore brand differentiation and evaluate the
market share of the top 17 life science corporate brands, this report
- Develops in-depth customer profiles based upon detailed segmentation for
each brand
- Estimates market share for each brand using a set of hierarchical
customer-based factors
- Assesses brand personality as a critical determinant of value creation and
brand differentiation
- Examines market factor(s) that influence a customer' s decision to purchase
one brand over another
- Reveals customer perceptions of inter-brand differentiation
- Analyzes customer-based brand equity to determine the appeal of a brand
- Measures each brand' s customer value
Table of Contents
Section 1. Analysis and Interpretation of Survey Results
- Executive Overview
- Study Objectives
- Life Science Brand Usage
- 5 Elements of Brand Health
- Standing
- Status
- Perception
- Profitability
- Strength
- Conclusion
Section 2. Study Methodology and Demographics
- Executive Overview
- Study Objectives
- Life Science Brand Usage
Section 3. Presentation of Survey Data
[Note: Data is from respondents who have used each brand.]
- Brand Usage
- Brand Experience (by brand)
- Percentage of life science laboratory budget spend per brand
- Number of years products from each brand have been used by customers
- Perceived usefulness of products to customers' research
- Familiarity with products
- Satisfaction with the benefits of products
- Purchasing Behavior (by brand)
- Acceptability of prices of products
- Convenience of obtaining products
- Helpfulness of customer service
- Helpfulness of technical support
- Recency of last order placed by customers' labs
- Brand Comparisons (by brand)
- Degree of similarity/difference in customers' comparisions of each of 17
brands
- Brand Personality (by brand)
- Evaluation of brand 15 personality traits of brands
- Descriptiveness of each trait in portraying each brand
- Brand Satisfaction (by brand)
- Satisfaction with 9 attributes of products from each brand
- Overall satisfaction with products from each brand
- Frequency that each brand offers critical advantages that other brands
do not
- Likelihood of recommending brand used to colleagues
- Demographics
- Years conducting research
- Role in selection of consumables used in lab
- Role in selection of instrumentation
- Annual operational lab research budget in 2006
- Percentage of research budget devoted to capital equipment
- Total researchers in respondents' lab or group
- Total researcher in respondents' organization
- Gender, Age, Market Segment, Job Position, Geographic Region
- Areas of research
Section 4. Appendices
- Insights and Perspectives
- Cross-Tabulations of Survey Data
- Differentiation Charts by Brand
- Share Index Tables by Brand
- Satisfaction Quadrants by Brand
- Other Publications
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