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市場調查報告書

中國的CRM市場:2006年第4季

China's CRM Market Quarterly Tracker 2006Q4

出版商 Analysys International in China
出版日期 2007年02月 商品編碼 52157
內容資訊 英文  
價格
US $ 1400 PDF by E-mail (Single User License)

Notice: The original report is written in Chinese. Please ask us for more information regarding delivery time.



中國的CRM市場:2006年第4季 是由出版商Analysys International in China在2007年02月所出版的。 這份英文市場調查報告書價格從美金1400起跳。

目錄

Abstract

Research Definitions

CRM (Customer Relationship Management), refers to that enterprises use IT technologies and Internet technologies to realized integrated marketing towards clients. It is a marketing technology and management implementation centered on customers.

Research Scope

  • Regions covered in this report: China Mainland, excluding Hong Kong, Macao, and Taiwan
  • Vendors covered: Microsoft, Oracle, TurboCRM, SAP, Digital China, Powerise, Salesforce, MyCRM
  • Products scope: products covered in this report are independent CRM products, including traditional CRM product suits and online CRM products. Customized systems and other software products with similar customer relationship management functions are not in the research scope of this report.

Research Methodology

Adopting both quantitative and qualitative methods, Analysys International obtained related business operation data through CRM products fixed sample databases. And the data have been checked by in-depth interviews with senior experts and professionals in the CRM field.

All the data and information used in this report have been cross checked. Analysys International believes the data and information are accurate and significant.

Table of Contents

  • 0. Research Definitions
  • 1. Key Findings
  • 2. Market Size
  • 3. Vendors Market Share
  • 4. Industrial Distribution Analysis
  • 5. Geographic Analysis
  • 6. Vendors Market Activities

List of Tables

  • 2-1 CRM Market Size and Growth Rate (RMB Mln)
  • 3-1 CRM General Vendors Market Share Analysis (RMB Mln)
  • 4-1 CRM Industrial Distribution Analysis (RMB Mln)
  • 5-1 CRM Product Market Geographic Analysis
  • 6-1 Vendors Market Activities

List of Figures

  • 2-1 CRM Market Size and Growth Rate (RMB Mln)
  • 3-1 CRM Vendors Market Share Analysis
  • 4-1 CRM Product Market Industrial Distribution Analysis
  • 5-1 CRM Product Market Geographic Analysis
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