本報告已在2012年05月03日停止出版。
Abstract
“Subscriber data management is an area of strategic importance to
service providers as they try to improve their ability to customise,
personalise and target new services based on subscriber
characteristics.” Peter Mottishaw, Principal Analyst.
Analysys Mason has added a new subscriber data management (SDM) segment to its
service delivery platform module during 2009. This focuses on software
platforms designed to provide real-time and near real-time management of
subscriber data. This report provides a detailed analysis of the new segment.
Communications service providers (CSPs) currently manage subscriber data in
many different silos to support different operational requirements, as in
the following examples.
- Network databases, such as home location registers (HLRs) and
authentication, authorisation and accounting (AAA) servers maintain subscriber
profiles for authentication and service configuration to support real-time
execution of services.
- Real-time charging systems manage subscriber account information in
real-time to support prepaid services.
- Customer care systems maintain records of customer interactions and
service subscriptions to support customer service representatives and customer
self-care.
- Identity management systems manage customer access to Web portals and Web
services.
In our new coverage of SDM we will focus on platforms that are designed to
manage subscriber data in real-time and near real-time independently of
specific applications.
One major trend contributing to this is the replacement of legacy HLR
deployments with distributed logical subscriber databases that support
multiple front-end applications, including HLRs, home subscriber services
(HSSs), AAAs, equipment identification registers (EIRs) and mobile number
portability (MNP). This is important because it decouples the network database
application from the SDM and can be extended to support applications such as
single sign-on for Web portals and dynamic profiling of subscriber behaviour.
Most HLR vendors are pursuing this opportunity, but with different degrees of
success.
Another key trend is the adoption of IT and Web concepts, such as federation
of subscriber data, policy management and identity management. This broadens
the scope of SDM to make use of existing systems and support new requirements.
The Subscriber data management outlook report analyses these trends and looks
at new requirements for opening up access to subscriber data. It profiles key
vendors including: Alcatel-Lucent; Amdocs; Blueslice Networks; Bridgewater
Systems; Ericsson; Hewlett-Packard (HP); Huawei Technologies; IBM; Motorola;
Nokia Siemens Networks; Nortel Networks; Oracle; Sun Microsystems; Tekelec;
Xeround; and ZTE. It provides market shares for 2008 and market forecast for
2008 - 2013, broken down by geographical regions (North America; Europe, the
Middle East and Africa; Asia - Pacific; and Central and Latin America).
Table of Contents
- Executive Summary
- Figure 1: 2008-2013 Global subscriber data management spending
- forecast
- Deployment Scenarios
- Market Share
- Figure 2: Subscriber data management market share
- Alcatel-Lucent
- Bridgewater Systems
- Ericsson
- HP
- Huawei
- NSN
- Forecast
- Figure 3: 2008-2013 Global subscriber data management forecast
- Figure 4: 2008-2013 Breakout of legacy and next generation subscriber data
management forecast
- Forecast by Region
- Figure 5: 2008-2013 Global subscriber data management forecast by region
- Market Drivers
- Drivers
- Inhibitors
- High subscriber growth in emerging markets
- Operational cost saving drives HLR consolidation
- Operational cost saving drives broader database consolidation
- Competitive pressures drive subscriber profiling
- Flat rate data tariffs drive the need for subscriber policy management
- Partner access to subscriber data and enabling new business models
- IMS deployment
- Pricing pressure
- Trust and privacy issues
- Business Environment
- Figure 6: Proliferation of subscriber data in CSP operational and network
infrastructure
- Market Definition
- Figure 7: SDM in Analysys Mason segmentation
- SDM Definition
- Figure 8: Subscriber data management functional components
- Definition of legacy SDM and next-generation SDM
- Deployment Scenarios
- Scenario 1: Network database silos
- Figure 9: Scenario 1: Network database silos
- Scenario 2: Network database consolidation
- Figure 10: Scenario 2: Network database consolidation scenario
- Scenario 3: Cross network consolidation
- Figure 11: Scenario 3: Cross network consolidation
- Scenario 4: SDM platform
- Figure 12: Scenario 4: SDM platform
- Vendor Summaries
- Alcatel-Lucent
- Amdocs
- Blueslice
- Bridgwater Systems
- Ericsson
- HP
- IBM
- Motorola
- Nokia Siemens Networks
- Nortel
- Oracle
- Sun
- Xeround
- ZTE
- Suppliers
- Table 1: Comparison of evolved IN and next generation telecom
- application server suppliers
- Recommendations
