行動社交網路:策略及個案研究 是由出版商Analysys Mason在2008年08月所出版的。
這份英文市場調查報告書包含59 Pages 價格從美金3039起跳。
本報告書內容包括:行動社交網路的優缺點、市場機會、威脅等調查分析、有效商業及收益模式、 主要服務提供企業、行動通訊業者的策略・相關個案研究等。內容摘要摘記如下:
摘要
第1章 探索社交網路的商業機會:擴大發展到行動環境
- 社交網路:雖然蔚為風潮,但收益情況如何是個問號
- 因行動力帶來的新的可能性及新事業上的課題
第2章 以行動為主的社交網路服務提供企業:摸索服務及行銷的最佳實務典範
- 行動環境:提供新類型社交網路的出現機會
- 朝發展以行動為主的社交網路發展,服務提供企業選擇各種不同的對策
- 個案研究:Nokia:期待透過能與Apple對抗的Share on Ovi加強企業的定位
- 個案研究:GeoSentric:以利用GyPSii的定位資訊行動社交網路為主要事業
- 個案研究:Bluepulse:以成為大眾市場中行動通訊平台為目標
- 以行動為主的社交網路競爭:不只是提供的服務,行銷通路・收益模式都需要改善
第3章 行動社交網路的發展初期階段:主要網路企業成為主流
- 人氣線上社交網路:擁有已建立的用戶基礎雖然有利,但仍留有是否能獲益的課題
- MySpace・Facebook:針對行動市場運用不同的對策
- 個案研究:MySpace在朝行動市場發展後已獲得廣告收益
- 個案研究:Facebook在發展行動用戶基礎的過程中已錯過進入行動廣告市場的機會
- 小型企業:應強調自己在競爭上有利的差異化因素
第4章 行動通訊業者的對策選擇:創造行動社交網路等
- 行動通訊業者可選擇的四種對策
- 個案研究:Vodafone:針對行動社交網路的整體對策
- 個案研究:Orange:預計將成為數種網路類型的社交網路整合業者
- 個案研究:SK Telecom:創造出專用線上&行動社交網路「Cyworld」
- 個案研究:Hutchison 3G UK的SeeMeTV服務:進化成開放的多重通訊業者社交網路「EyeVibe」
- 行動服務提供企業:應推動行動社交網路發展,但又須小心不變成只是線上社交網路的複製版本
第5章 有效行動社交網路策略的4大要素
- 對行動社交網路策略基礎之目的・優勢・劣勢的理解
- 服務的有力價值命題創造出符合企業目的及目標市場需求的獨特賣點
- 對行動社交網路而言間接的行銷管道很重要
- 應支援掌握顧客的收益模式
圖表
Abstract
“Social networking has gathered huge momentum on the Web, and much
effort is being expended to extend this trend to mobile environment. However,
the business models and partnerships required to create a healthy and
profitable market for mobile social networking are still evolving.”
Product overview
Operators, handset vendors and social networking service providers are keen to
identify the business models that will help them to transfer the popularity
enjoyed by social networking services on the Web to the mobile market. This
report helps to address this need by examining the types of companies that are
creating mobile social networks, and uses case studies to evaluate their
strengths, weaknesses, opportunities and threats. The SWOT analyses are used
to recommend strategies for each type of company, as well as identify the
mutually beneficial partnerships that can be formed.
Mobile social networking: strategies and case studies provides insight based
on interviews with online social networking service providers Facebook and
MySpace, as well as emerging mobile-specific networks such as Bluepulse and
GyPSii. It also analyses the potential impact of Nokia' s Share on Ovi on the
competitive landscape, and includes case studies of major operators worldwide.
Mobile social networking: strategies and case studies answers your key questions about how to maximise this emerging market opportunity:
- How can mobile operators make best use of their unique position to drive
and benefit from mobile social networking?
- Which revenue models (such as traffic revenue, subscriptions, advertising
and transactions) will dominate the mobile social networking market, how will
they evolve, and how will they differ by type of social network?
- What form of relationship between operators and social networks is going
to create a mutually beneficial environment in which the greatest market
opportunities are realised?
Who should read this report
- Mobile network operators and MVNOs: senior executives, product
managers, business development and marketing executives, and technology
leaders, to understand how they can maximise the revenue from mobile social
networking, what types of relationships they should form with social networks,
vendors and other enablers, which revenue models will work best for them, how
they can make best use of their mobile assets, and the value of the mobile
social networking opportunity.
- Handset vendors and other social network enablers: senior
executives, technology strategists, product developers and business
development executives, to determine whether they should provide mobile social
networking services or be an enabler of them, what position they should adopt
in the value chain, and what types of relationship they should form with
established social networks, MNOs and MVNOs.
- Online social networks: senior executives, and product and business
development managers, to understand how adding mobility can add value to their
propositions, how they can use it to gain more users or generate additional
revenue, which mobile features are going to be most useful to them, and what
sort of relationships they should be forming with MNOs and MVNOs.
- Mobile social networks: senior executives, and product and business
development managers, to understand how to attract a large number of users and
monetize them.
Table of Contents
0. Summary
1. The search for social networking business opportunities is widening to include the mobile environment
- 1.1 Online social networks have gathered considerable momentum, but not
profits
- 1.2 Mobility is creating new possibilities for social networking, but also
new business challenges
2. Mobile-centric social networking service providers are looking for the best mix of services and marketing
- 2.1 The mobile environment provides opportunities for new types of social
network to emerge
- 2.2 Providers are taking different approaches to building mobile-centric
social networks
- 2.3 Case study: Nokia hopes Share on Ovi will reinforce its position in
the handset market in competition with Apple
- 2.4 Case study: GeoSentric has made the GyPSii location-based mobile
social network its primary business
- 2.5 Case study: Bluepulse aims to become a mass-market mobile social
messaging platform
- 2.6 Competing mobile-centric social networks must develop their marketing
channels and revenue models, not just their service offerings
3. Major online players are dominating the early development of mobile social networking
- 3.1 Popular online social networks have the advantage of established user
bases, but still face the challenge of how to generate revenue
- 3.2 MySpace and Facebook have adopted different approaches to the mobile
market
- 3.3 Case study: MySpace is already generating advertising revenue from the
mobile extension to its popular social network
- 3.4 Case Study: Facebook prefers to delay entry into the mobile
advertising market while it builds its mobile user base
- 3.5 Smaller players will need to demonstrate clear competitive
differentiation to attract revenue
4. Mobile operators need to decide how to facilitate and whether to create mobile social networks
- 4.1 Mobile operators can choose from four approaches to mobile social
networking
- 4.2 Case study: Vodafone is taking a holistic approach to mobile social
networking
- 4.3 Case study: Orange plans to be an aggregator of social networks across
multiple network types
- 4.4 Case study: SK Telecom has created a proprietary online and mobile
social network called Cyworld
- 4.5 Case study: Hutchison 3G UK' s SeeMeTV service has evolved into
EyeVibe, an open, multi-operator social network
- 4.6 Mobile service providers should facilitate mobile social networking,
but not attempt to replicate online social networks
5. An effective mobile social networking strategy has four elements
- 5.1 An understanding of objectives, strengths and weaknesses provides the
foundation for a mobile social networking strategy
- 5.2 A strong service proposition will create unique selling points that
match the company' s objectives and target market
- 5.3 Indirect marketing channels are more important for mobile social
networking than for online social networking
- 5.4 Revenue models need to support, rather than hinder, customer
acquisition
- Actions
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List of Figures and Tables
- Table 1.1: Types of online social network
- Figure 2.1: Examples of social networks that incorporate mobile-centric
features
- Table 2.1: Comparison of Bluepulse, GeoSentric and Nokia' s approaches to
marketing and revenue generation for mobile social networking
- Table 2.2: Comparison of strengths and weaknesses for Nokia, GeoSentric
and Bluepulse in the mobile social networking market
- Table 2.3: Comparison of opportunities and threats for Nokia, GeoSentric
and Bluepulse in the mobile social networking market
- Table 3.1: Comparison of MySpace and Facebook' s approaches to mobile
social networking
- Table 3.2: Comparison of strengths and weaknesses for MySpace and Facebook
in the mobile social networking market
- Table 3.3: Comparison of opportunities and threats for MySpace and
Facebook in the mobile social networking market
- Figure 3.1: Number of active Facebook users, December 2004 June 2008
- Table 4.1: Comparison of strengths and weaknesses for Vodafone, Orange, SK
Telecom and Hutchison 3G in the mobile social networking market
- Table 4.2: Comparison of opportunities and threats for Vodafone, Orange,
SK Telecom and Hutchison 3G in the mobile social networking market
- Table 4.3: User and usage figures for LookAtMe! and SeeMeTV, March 2006
and February 2008
- Figure 5.1: Elements of an effective mobile social networking strategy
- Table 5.1: The link between objectives and service propositions for
selected online and mobile-centric social networking services
- Figure 5.2: Key decisions for MNOs and MNVOs when determining their
appropriate role in mobile social networking
- Table 5.2: Advantages and disadvantages of alternative revenue models for
mobile social networks
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