Abstract
Retail VoIP in Western Europe: forecasts 2005-2010 complements other Analysys
Research reports addressing the issue of Voice over IP (VoIP) services, such
as Fixed-Mobile Substitution and VoIP: forecasts for the battle for
mass-market voice and VoIP versus Mobile: forecasts for the future of
enterprise voice.
Retail VoIP in Western Europe: forecasts 2005-2010 provides analysis of the
drivers and barriers to adoption rates of VoIP in 16 European markets. The
report provides a taxonomy of VoIP services in order to explain the relative
positioning of types of retail VoIP; gives a snapshot of retail VoIP (as of
July 2005) in order to explain current trends and the evolution of the market
in the last 18 months. The report analyses the complex set of factors which
has encouraged or inhibited the growth of retail VoIP in different country
markets across Europe and provides individual overviews of the following
markets:
- Austria
- Belgium
- Denmark
- Finland
- France
- Germany
- Greece
- Ireland
- Italy
- Netherlands
- Norway
- Portugal
- Spain
- Sweden
- Switzerland
- UK
Retail VoIP in Western Europe: forecasts 2005-2010 answers your key questions:
- How large is the VoIP opportunity in the residential and small business
segments of the telecoms market?
- How will the market for VoIP evolve in Western Europe over the next five
years?
- What are the key drivers to VoIP adoption?
- What barriers may slow VoIP adoption?
- How do VoIP adoption rates vary among country markets in Western Europe,
and what are the causes of this variance?
- How many residential homes may choose a VoIP solution and when?
- How many small businesses may choose a VoIP solution and when?
Excel data annex
Retail VoIP in Western Europe: forecasts 2005-2010 contains forecasts of the
retail VoIP market for 16 countries in Western Europe:
- Austria
- Belgium
- Denmark
- Finland
- France
- Germany
- Greece
- Ireland
- Italy
- Netherlands
- Norway
- Portugal
- Spain
- Sweden
- Switzerland
- UK
Forecasts are broken down by:
- subscribers
- spend
- minutes
Forecasts are further broken down by:
- segment (residential/small business)
- business models (direct access, indirect access and private voice
application)
Retail VoIP in Western Europe: forecasts 2005--2010 features the following
companies: AOL, Catch/Bluecom, B2, BT, com hem, cablecom, Cegetel, CyberCity,
eircom, FASTWEB, France Telecom, Google, freenet, Iliad (Free), inode, KPN,
MSN, NextGenTel, Neuf Telecom, NTL, Portugal Telecom, Skype, Swisscom, Tele2,
Telefonica, Telekom Austria, Telenor, TeliaSonera Sweden, Telio, Tiscali, UGC,
Yahoo!, Wengo
Table of Contents
- Introduction
- The development of retail VoIP in Europe
- Taxonomy of VoIP
- Three business models for mass-market VoIP
- Snapshot of retail VoIP
- VoIP subscribers
- Usage patterns
- Skype
- Private VoIP applications
- Pricing
- Barriers and drivers of retail VoIP
- Broadband
- Cable
- POTS
- Carrier-internal VoIP
- Incumbents
- Naked DSL
- Individual markets
- Austria
- Belgium
- Denmark
- Finland
- France
- Germany
- Greece
- Ireland
- Italy
- Netherlands
- Norway
- Portugal
- Spain
- Sweden
- Switzerland
- United Kingdom
- Forecasts
- Author, acknowledgements and disclaimer
Figures and Tables
- Figure 1 Call and payment flow for typical voice sold with access VoIP
- Figure 2 Call and payment flow for typical voice sold without access
- Figure 3 Call and payment flow for typical DIY VoIP
- Figure 4 Skype downloads, worldwide registered users and estimated active
users to June 2005
- Figure 5 Skype minutes of use per registered user and active user,
October 2004--June2005
- Figure 6 Simultaneous users of Skype, September 2003--June 2005
- Figure 7 Skype penetration as a percentage of broadband subscribers
- Figure 8 Skype usage as percentage of all fixed calls, first quarter 2005
- Figure 9 Total fixed voice minutes, first quarter 2005
- Figure 10 Factors shaping retail VoIP business plans
- Figure 11 Difference in price between Tele2 POTS and leading national
VoIP provider
- Figure 12 Incumbent share of national fixed-to-fixed minutes, fourth
quarter 2003--fourth quarter 2004
- Figure 13 Broadband penetration rates in Europe, 2005--2010
- Figure 14 Broadband market share by access type
- Figure 15 Unbundled lines and broadband connections other than cable or
DSL as a percentage of all broadband connections
- Figure 16 Cable-modem markets in Europe by retail VoIP addressable markets
- Figure 17 Subscribers of ISPs using incumbent DSL by country in Europe
- Figure 18 Retail VoIP pricing pressures
- Figure 19 Average spend per minute on traditional fixed voice versus the
percentage of calls originating on the fixed network
- Figure 20 Carrier-internal VoIP implementation phases
- Figure 21 Options for mainstream fixed operators faced with the threat of
retail VoIP
- Figure 22 Incumbents exposure to fixed--mobile substitution according to
non-incumbent access
- Figure 23 Key assumptions and inputs for retail VoIP in Western Europe
forecasts
- Figure 24 Subscribers and active users of retail VoIP services, Western
Europe, 2005--2010
- Figure 25 Residential subscribers to paid-for retail VoIP services in
larger Western European markets, 2005--2010
- Figure 26 Residential subscribers to paid-for retail VoIP services in
smaller Western European markets, 2005--2010
- Figure 27 Total spend on residential and small business retail VoIP
services in Western Europe, 2005--2010
- Figure 28 Retail residential VoIP minutes as percentage of residential
fixed voice minutes, total residential voice minutes, 2010
- Figure 29 Small business subscribers to paid-for retail VoIP services in
larger Western European markets, 2005--2010
- Table 1 Average usage for residential telephone line, selected Western
European markets, fourth quarter 2004
- Table 2 Key factors for VoIP penetration of residential broadband
subscribers
- Table 3 Key factors for VoIP penetration of small business broadband
subscribers
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