Service Assurance Systems: Worldwide Market Shares 2015
|出版日期||內容資訊||英文 69 Slides
|服務保證系統:全球市場佔有率 Service Assurance Systems: Worldwide Market Shares 2015|
|出版日期: 2016年08月23日||內容資訊: 英文 69 Slides||
"There was a decline in probe systems market in 2015, which was balanced by strong growth in service management and workforce automation."
This report assesses which vendors are leading in the service assurance systems market for the telecoms industry, and provides profiles of the leaders and their challengers. CSPs' continued focus on increased operational efficiency, enhanced customer experience and reduced churn drove spending in professional services.
Anil Rao (Senior Analyst) is a member of Analysys Mason's Telecoms Software research team and is the lead analyst for the Service Assurance programme, focusing on producing market share, forecast and research collateral for the programme. He has published research on IP probes, real-time network analytics and the importance of service assurance in reducing churn and improving customer experience. He holds a Beng in Computer Science from the University of Mysore and an MBA from Lancaster University Management School, UK.