全球通訊軟體專業服務市場：市場預測（2011-2015年） 是由出版商Analysys Mason在2011年11月所出版的。
這份英文市場調查報告書價格從美金7999起跳。
全球通訊軟體專業服務市場（TSPS）市場於2010年達到479億美金規模，預計今後將以CAGR（複合年成長率）6.4%成長，於2015年達654億美金規模。雖今後將受無法預測之經濟情況、新服務及商業模式成長導致CSP陷入苦戰，但因降低成本增加收益，CSP仍可望促進TSPS之使用。CSP必須減低成本，增加收益，使其成為今後5年影響TSPS成長之主要驅力。
本報告為，調查分析全球通訊軟體專業服務市場現況及展望，並匯整地區別、服務類型別收益表現及預測（∼2015年）、市場驅力及阻力、各地區市場動態分析、CSP現況分析、新技術及服務之影響等，以下列摘要形式闡述。
實施概要
- 全球通訊軟體專業服務市場預計以CAGR6.4%持續成長：2011-2015年
- 系統整合、業務外包、代管服務仍為高成長區隔
- 所有地區將因不同要因成長，所有TSPS區隔之成長將受開發中國家市場主導
建議
- 對CSP之建議
- 對所有供應商類型之建議
- 對NEM、ISV、IT供應商之建議
- 對全球水準及地區水準CSI之建議
予測
- CSP專注於策略性降低成本同時，商業諮詢仍持續呈現低成長
- 固定及行動之整合（FMC）將帶動下一波設計諮詢
- 以降低成本及改善效率為目標之轉換計畫可持續推動產品相關服務之成長
- CSP特有之多供應商環境，將可使系統整合成為最大成長區隔
- CSP為維持競爭力，必須使其脫離傳統系統，並加快客戶之開發
- CSP因持續優先其成本之減低，促進了全球業務外包之高成長
- CSP因不緊密之新交易服務，促進了代管服務之支出
市場驅力及阻力
商業環境
- CSP專注於降低成本及維持競爭力，使得TSPS支出增加
- 歐洲、中東、非洲（EMEA）、北美（NA）佔有2010年TSPS收益之大半，其中NA呈現最明顯成長
- 加勒比海、拉丁美洲（CALA）、亞太地區（APAC）因對行動及固定快速通道基礎設施之投資，使TSPS收益增加
- 2011年地區別TSPS展望
- CSP為因應用戶增加而增加外包及快速通道計畫，帶動OPEX之成長
- 2010年爆炸性回溫，成為成本及組織重組於條件上之反射性策略
- 影響通訊情勢變化之工業及TSPS要因
- 現況分析：TSPS可打敗「一成不變」之通訊產業
市場定義
- 基礎設施解決方案之類別
- 通訊軟體專業服務（TSPS）之定義
- 供應商類型之定義
- 通訊軟體之市場區隔
作者及Analysys Mason
圖表
Abstract
" CSPs need to reduce costs and increase revenue - these will be the
dominant, long-term drivers in the telecoms software professional services
market in the next five years."
The worldwide market for telecoms software professional services was worth
USD47.9 billion in 2010 and will grow at a CAGR of 6.4% to reach USD65.4
billion in 2015. Uncertainty around economic factors and the success of new
services and business models are plaguing CSPs and driving them to use TSPS to
reduce costs and increase revenue.
This Report provides:
- key market drivers and inhibitors for the TSPS market during the next five
years
- an analysis of the regional dynamics influencing the market in five
regions (Asia - Pacific, Central and Latin America, Europe, the Middle East
and Africa, and North America)
- a scenario analysis for CSPs
- impact analysis of CSP revenue, capex and opex correlated to TSPS
investments
- insight into the technologies and services that are affecting this market,
answering key questions, such as:
- Can LTE be sustainable without outsourcing?
- Are COTS transformation projects really replacing legacy technology and
reducing costs?
Table of Contents
- 5. Document map - Executive summary
- 6.Worldwide, the telecoms software professional services market is
forecast to grow at a CAGR of 6.4% in 2011 - 2015
- 7.Systems integration, outsourced operations and hosted managed services
remain the high-growth segments
- 8.Revenue in all regions will grow for different reasons, and developing
markets will lead growth in all TSPS segments
- 9. Document map - Recommendations
- 10.Recommendations for CSPs
- 11.Recommendations for all supplier types
- 12.Recommendations for NEMs, ISVs and IT suppliers
- 13.Recommendations for global and regional CSIs
- 14. Document map - Forecast
- 15.Business consulting will continue to show low growth, as CSPs focus on
tactical cost reduction
- 16.Fixed - mobile convergence will drive the next wave of design
consulting growth
- 17.Transformation projects that reduce cost and improve efficiency
continue to drive product-related services growth
- 18.Systems integration is again the highest-growth sub-segment due to
CSPs' unique multi-vendor environments
- 19.Staying competitive will drive CSPs to accelerate legacy replacement,
spurring a custom development growth burst
- 20.Worldwide, CSPs' prioritisation of cost reduction will continue to
drive high growth in outsourced operations
- 21.New transactional services that are unfamiliar to CSPs will drive
spending on hosted managed services
- 22. Document map - Market drivers and inhibitors
- 23.Market drivers and inhibitors
- 24.TSPS market drivers [1]
- 25.TSPS market drivers [2]
- 26.TSPS market drivers [3]
- 27.TSPS market drivers [4]
- 28.TSPS market inhibitors [1]
- 29.TSPS market inhibitors [2]
- 30. Document map - Business environment
- 31.CSPs focused on reducing costs and staying competitive, which increased
TSPS spend
- 32.EMEA and NA accounted for most of the TSPS revenue in 2010, but NA had
the most significant growth
- 33.TSPS revenue in CALA and APAC grew as a result of mobile and fixed
turnkey infrastructure investments
- 34.Regional outlook for TSPS in 2011
- 35.Opex increased as CSPs met the scale of the increase in subscribers
with more outsourcing and turnkey projects
- 36.The burst of recovery in 2010 is a knee-jerk tactical reaction by CSPs
to cost and organisational restructuring
- 37.Industry and TSPS factors influencing possible change in the telecoms
landscape [1]
- 38.Industry and TSPS factors influencing possible change in the telecoms
landscape [2]
- 39.TSPS could break the mould of the traditional 'business as usual'
telecoms industry - a scenario analysis [1]
- 40.TSPS could break the mould of the traditional 'business as usual'
telecoms industry - a scenario analysis [2]
- 41. Document map - Market definition
- 42.Infrastructure solutions categories
- 43.Definitions of telecoms software professional services [1]
- 44.Definitions of telecoms software professional services [2]
- 45.Definitions of telecoms software professional services [3]
- 46.Definition of supplier types
- 47.Telecoms software market segmentation
- 48.Our comprehensive forecast model is supported by a sound knowledge of
markets
- 49. Document map - About the author and Analysys Mason
- 50.About the author
- 51.Copyright and disclaimer
- 52.About Analysys Mason
- 53.Research from Analysys Mason
- 54.Consulting from Analysys Mason
List of tables and figures
- 6. Figure 1: TSPS revenue, worldwide, 2010 - 2015
- 7. Figure 2: TSPS revenue by sub-segment, worldwide, 2010 - 2015
- 8. Figure 3: TSPS revenue by region, worldwide, 2010 - 2015
- 15. Figure 4: Business consulting revenue, worldwide, 2010 - 2015
- 16. Figure 5: Design consulting revenue, worldwide, 2010 - 2015
- 17. Figure 6: Product-related revenue, worldwide, 2010 - 2015
- 18. Figure 7: Systems integration revenue, worldwide, 2010 - 2015
- 19. Figure 8: Custom development revenue, worldwide, 2010 - 2015
- 20. Figure 9: Outsourced operations revenue, worldwide, 2010 - 2015
- 21. Figure 10: Hosted and managed services revenue, worldwide, 2010
- 2015
- 23. Figure 11: Drivers and inhibitors in the worldwide telecoms
software professional services market
- 24. Table 1a: TSPS market drivers
- 25. Table 1b: TSPS market drivers
- 26. Table 1c: TSPS market drivers
- 27. Table 1d: TSPS market drivers
- 28. Table 2a: TSPS market inhibitors
- 29. Table 2b: TSPS market inhibitors
- 32. Figure 12: TSPS market shares by supplier, NA, 2010
- 32. Figure 13: TSPS market shares by supplier, EMEA, 2010
- 33. Figure 14: TSPS market shares by supplier, CALA, 2010
- 33. Figure 15: TSPS market shares by supplier, APAC, 2010
- 35. Figure 16: Telecoms market financials, worldwide, 2007 - 2010
- 35. Figure 17: Year-on-year growth in telecoms market financials,
worldwide, 2007 - 2010
- 36. Figure 18: Simplified investment lifecycle for a typical CSP
- 40. Figure 19: Scenario analysis model
- 42. Figure 20: Infrastructure solution categories
- 43. Table 3a: Definitions of telecoms software professional
services and its sub-segments
- 44. Table 3b: Definitions of telecoms software professional
services and its sub-segments
- 45. Table 3c: Definitions of telecoms software professional
services and its sub-segments
- 46. Table 4: Definitions of telecoms software professional service
supplier types
- 47. Figure 21: Telecoms software market segments
- 48. Figure 22: Key factors influencing forecast assumptions
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