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市場調查報告書

智慧型虛擬助手的全球市場 - 市場機會及預測 (2014∼2020年)

World Intelligent Virtual Assistant Market Opportunities and Forecasts, 2014 - 2020

出版商 Allied Market Research 商品編碼 352271
出版日期 內容資訊 英文 80 Pages
商品交期: 最快1-2個工作天內
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智慧型虛擬助手的全球市場 - 市場機會及預測 (2014∼2020年) World Intelligent Virtual Assistant Market Opportunities and Forecasts, 2014 - 2020
出版日期: 2016年01月01日 內容資訊: 英文 80 Pages
簡介

智慧型虛擬助手 (IVA)是透過網際網路和SMS,messenger等接口,實現用戶和PC的inter action之新一代軟體解決方案。IVA系統是利用從文本到文本,從語音到文本,文本到語音,語音到語音等各種inter action手法,幫助用戶執行各種事務。過去數年,IVA市場達到極大的成長,但今後預測將更進一步成長。

本報告涵括IVA的全球市場現況和今後趨勢分析,市場促進要素和機會,抑制因素分析等資訊。

第1章 簡介

第2章 摘要整理

  • CXO的見解

第3章 市場概要

  • 市場定義和範圍
  • 主要調查結果
    • 主要的影響因素
    • 主要的勝利策略
    • 主要的投資者
  • 價值鏈分析
  • 波特的五力分析
    • 提供者談判力
    • 買主談判力
    • 新加入廠商的威脅
    • 替代威脅
    • 競爭
  • 主要市場企業的地位
  • 促進要素
    • 提高客戶體驗
    • 高成本效益的解決方案
    • 智慧型手機的滲透率擴大
  • 抑制因素
    • 認知度不足
  • 市場機會
    • 自然地語言處理套裝

第4章 從各技術來看的IVA的全球市場

  • 語音辨識
    • 主要的市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測
  • 從文本語音轉換
    • 主要的市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測

第5章 從各產業來看的IVA的全球市場

  • 汽車
    • 主要的市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測
  • 醫療
    • 主要的市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測
  • 銀行·金融服務·保險
    • 主要的市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測
  • 零售 (電子商務)
    • 主要的市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測
  • 其他
    • 主要的市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測

第6章 從各地區來看的IAM的全球市場

  • 北美
    • 主要市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測
  • 歐洲
    • 主要市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測
  • 亞太地區
    • 主要市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測
  • 南美·中東·非洲
    • 主要市場趨勢
    • 主要的成長因素與機會
    • 市場規模與預測

第7章 企業簡介

  • Next IT Corporation
    • 企業概要
    • 策略性的動向與開發
    • SWOT分析與策略性結論
  • Nuance Communications Inc.
    • 企業概要
    • 產業實際成果
    • 策略性的動向與開發
    • SWOT分析與策略性結論
  • IntelliResponse Systems Inc.
    • 企業概要
    • 策略性的動向與開發
    • SWOT分析與策略性結論
  • CodeBaby Corporation
    • 企業概要
    • 策略性的動向與開發
    • SWOT分析與策略性結論
  • Creative Virtual Ltd
    • 企業概要
    • 策略性的動向與開發
    • SWOT分析與策略性結論
  • Speaktoit Inc.
    • 企業概要
    • 策略性的動向與開發
    • SWOT分析與策略性結論
  • Artificial Solutions Ltd.
    • 企業概要
    • 策略性的動向與開發
    • SWOT分析與策略性結論
  • eGain Corporation
    • 企業概要
    • 產業實際成果
    • 策略性的動向與開發
    • SWOT分析與策略性結論
  • CX Company
    • 企業概要
    • 策略性的動向與開發
    • SWOT分析與策略性結論
  • Anboto Group
    • 企業概要
    • SWOT分析與策略性結論
目錄

Title: World Intelligent Virtual Assistant Market by Verticle (Automotive, Healthcare and e-commerce) and Technology (Text-to-Speech and Speech Recognition) - Global Opportunity Analysis and Industry Forecast, 2014 - 2020.

Intelligent virtual assistant (IVA) is a next generation software solution that facilitates user interaction with PC, through internet, SMS, messenger and other interfaces. IVA systems use various interaction methods, which include text-to-text, speech-to-text, text-to-speech, and speech-to-speech, among others to assist users in executing their respective tasks. The world intelligent virtual assistant market has exhibited notable growth in the recent past. However, it is poised to demonstrate an even more robust growth trend during the forecast period.

Presently, enterprises are focused on adopting cost-effective methodologies to provide effective and efficient customer services. Intelligent virtual assistant is a cost-effective technology, which assists multiple customers to gain access to a service, quickly and effectively. IVA also leads to an instant response from the system, improved data collection, and reduction in the dependency on manual customer support for any queries. Thus, IVA solutions are being implemented across various organizations, such as banks, E-retailers and healthcare among others. Increasing smartphone penetration, growing adoption of intelligent virtual assistant software in large enterprises, and inclusion of natural language understanding technology are the key factors driving the global IVA market. IVA facilitates user interaction with smartphones and other devices such as in-car infotainment system, PCs and laptops to access any kind of required information such as payment procedures, doctor availability and appointments, navigation, and news and entertainment among others.

The world intelligent virtual assistant (IVA) market is segmented on the basis of technology, vertical and geography. Based on technology, the market is segmented into speech recognition and text-to-speech technology. Further, IVA technology finds its major application across various verticals such as automotive, BFSI, healthcare, Retail (e-commerce) and others.Based on geography, the world intelligent virtual assistant (IVA) market is bifurcated into North America, Europe, Asia-Pacific and LAMEA (Latin America Middle East and Africa). North America and Europe are so far the major adopters of intelligent virtual assistant technology. The enterprises in the region are increasingly adopting this technology to enhance their customer engagement along with reduced cost of operation. However, Asia-Pacific would witness the highest CAGR of 38.97% during the forecast period.

POTENTIAL BENEFITS FOR STAKEHOLDERS:

  • The report provides a detailed analysis of the world intelligent virtual assistant market with current and future growth trends, driving factors, opportunities, and challenges
  • The report includes a comprehensive analysis of market segments to provide insights on the market dynamics
  • Porter's Five Forces analysis highlights the potential of buyers and suppliers as well as provides insights on the competitive structure of the market to devise effective growth strategies and facilitate better decision-making
  • Value chain analysis provides key inputs on the role of stakeholders involved at various stages of the value chain
  • SWOT analysis of the key market players highlights their strengths and weaknesses coupled with potential opportunities present in the market

INTELLIGENT VIRTUAL ASSISTANT MARKET KEY SEGMENTS

The world intelligent virtual assistant market is segmented based on technology, vertical and geography.

MARKET BY VERTICAL

  • Automotive
  • Healthcare
  • BFSI
  • Retail (e-commerce)
  • Others

MARKET BY TECHNOLOGY

  • Text-to-Speech
  • Speech Recognition

MARKET BY GEOGRAPHY

  • North America
  • Europe
  • Asia-Pacific
  • LAMEA

KEY PLAYERS

  • Next IT Corporation
  • Nuance Communications, Inc.
  • IntelliResponse Systems, Inc.
  • CodeBaby Corporation
  • Creative Virtual Ltd.
  • Speaktoit, Inc.
  • Artificial Solutions
  • eGain Corporation
  • CX Company
  • Anboto Group

Table of Contents

CHAPTER 1: INTRODUCTION

  • 1.1. Report description
  • 1.2. Key benefits
  • 1.3. Key market segments
  • 1.4. Research methodology
    • 1.4.1. Secondary research
    • 1.4.2. Primary research
    • 1.4.3. Analyst tools and models

CHAPTER 2: EXECUTIVE SUMMARY

  • 2.1. CXO perspective

CHAPTER 3: MARKET OVERVIEW

  • 3.1. Market definition and scope
  • 3.2. Key Findings
    • 3.2.1. Top impacting factor
    • 3.2.2. Top winning strategies
    • 3.2.3. Top investment pockets
  • 3.3. Value chain analysis
  • 3.4. Porters five forces analysis
    • 3.4.1. Bargaining power of supplier
    • 3.4.2. Bargaining power of buyers
    • 3.4.3. Threat of new entrants
    • 3.4.4. Threat of substitutes
    • 3.4.5. Industry Rivalry
  • 3.5. Key market players positioning
  • 3.6. Drivers
    • 3.6.1. Improved customer experience
    • 3.6.2. Cost effective solution
    • 3.6.3. Increasing smartphone penetration
  • 3.7. Restraints
    • 3.7.1. Lack of awareness
  • 3.8. Opportunities
    • 3.8.1. Inclusion of natural language processing

CHAPTER 4: WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY

  • 4.1. Speech Recognition
    • 4.1.1. Key market trends
    • 4.1.2. Key drivers and opportunities
    • 4.1.3. Market size and forecast
  • 4.2. Text-to-Speech
    • 4.2.1. Key market trends
    • 4.2.2. Key drivers and opportunities
    • 4.2.3. Market size and forecast

CHAPTER 5: WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET, BY VERTICAL

  • 5.1. Automotive
    • 5.1.1. Key market trends
    • 5.1.2. Key drivers and opportunities
    • 5.1.3. Market size and forecast
  • 5.2. Healthcare
    • 5.2.1. Key market trends
    • 5.2.2. Key drivers and opportunities
    • 5.2.3. Market size and forecast
  • 5.3. BFSI
    • 5.3.1. Key market trends
    • 5.3.2. Key drivers and opportunities
    • 5.3.3. Market size and forecast
  • 5.4. Retail (e-commerce)
    • 5.4.1. Key market trends
    • 5.4.2. Key drivers and opportunities
    • 5.4.3. Market size and forecast
  • 5.5. Others
    • 5.5.1. Key market trends
    • 5.5.2. Key drivers and opportunities
    • 5.5.3. Market size and forecast

CHAPTER 6: WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET, BY GEOGRAPHY

  • 6.1. North America
    • 6.1.1. Key market trends
    • 6.1.2. Key drivers and opportunities
    • 6.1.3. Market size and forecast
  • 6.2. Europe
    • 6.2.1. Key market trends
    • 6.2.2. Key drivers and opportunities
    • 6.2.3. Market size and forecast
  • 6.3. Asia-Pacific
    • 6.3.1. Key market trends
    • 6.3.2. Key drivers and opportunities
    • 6.3.3. Market size and forecast
  • 6.4. Latin America Middle East and Africa (LAMEA)
    • 6.4.1. Key market trends
    • 6.4.2. Key drivers and opportunities
    • 6.4.3. Market size and forecast

CHAPTER 7: COMPANY PROFILE

  • 7.1. Next IT Corporation
    • 7.1.1. Company Overview
    • 7.1.2. Strategic Moves and Developments
    • 7.1.3. SWOT analysis of Next IT Corporation
  • 7.2. Nuance Communications Inc.
    • 7.2.1. Company overview
    • 7.2.2. Business Performance
    • 7.2.3. Strategic Moves and Developments
    • 7.2.4. SWOT analysis of Nuance Communications Inc.
  • 7.3. IntelliResponse Systems Inc.
    • 7.3.1. Company overview
    • 7.3.2. Strategic Moves and Developments
    • 7.3.3. SWOT analysis of IntelliResponse Systems Inc.
  • 7.4. CodeBaby Corporation
    • 7.4.1. Company overview
    • 7.4.2. Strategic Moves and Developments
    • 7.4.5. SWOT analysis of CodeBaby Corporation
  • 7.5. Creative Virtual Ltd
    • 7.5.1. Company overview
    • 7.5.2. Strategic Moves and Developments
    • 7.5.3. SWOT analysis of Creative Virtual Ltd
  • 7.6. Speaktoit Inc.
    • 7.6.1. Company overview
    • 7.6.2. Strategic Moves and Developments
    • 7.6.3. SWOT analysis of Speaktoit, Inc.
  • 7.7. Artificial Solutions Ltd.
    • 7.7.1. Company overview
    • 7.7.2. Strategic Moves and Developments
    • 7.7.3. SWOT analysis of Artificial Solutions Ltd.
  • 7.8. eGain Corporation
    • 7.8.1. Company overview
    • 7.8.2. Business Performance
    • 7.8.3. Strategic Moves and Developments
    • 7.8.4. SWOT analysis of eGain Corporation
  • 7.9. CX Company
    • 7.9.1. Company overview
    • 7.9.2. Strategic Moves and Developments
    • 7.9.3. SWOT analysis of CX Company
  • 7.10. Anboto Group
    • 7.10.1. Company overview
    • 7.10.2. SWOT analysis of Anboto Group

List of Tables

  • TABLE 1: WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)
  • TABLE 2: WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)
  • TABLE 3: WORLD INTELLIGENT VIRTUAL ASSISTANT SPEECH RECOGNITION TECHNOLOGY MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)
  • TABLE 4: WORLD INTELLIGENT VIRTUAL ASSISTANT TEXT-TO-SPEECH TECHNOLOGY MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)
  • TABLE 5: WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)
  • TABLE 6: WORLD AUTOMOTIVE INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)
  • TABLE 7: WORLD HEALTHCARE INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BYGEOGRAPHY, 2014 2020 ($MILLION)
  • TABLE 8: WORLD BFSI INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)
  • TABLE 9: WORLD RETAIL (E-COMMERCE) INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)
  • TABLE 10: WORLD OTHERS INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)
  • TABLE 11: NORTH AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)
  • TABLE 12: NORTH AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)
  • TABLE 13: EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)
  • TABLE 14: EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)
  • TABLE 15: ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)
  • TABLE 16: ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)
  • TABLE 17: LAMEA INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)
  • TABLE 18: LAMEA INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)
  • TABLE 15: SNAPSHOT OF NEXT IT CORPORATION
  • TABLE 16: SNAPSHOT OF NUANCE COMMUNICATIONS INC.
  • TABLE 17: SNAPSHOT OF INTELLIRESPONSE SYSTEMS INC.
  • TABLE 18: SNAPSHOT OF CODEBABY CORPORATION
  • TABLE 19: SNAPSHOT OF CREATIVE VIRTUAL LTD
  • TABLE 20: SNAPSHOT OF SPEAKTOIT, INC.
  • TABLE 21: SNAPSHOT OF ARTIFICIAL SOLUTIONS LTD.
  • TABLE 22: SNAPSHOT OF EGAIN CORPORATION
  • TABLE 23: SNAPSHOT OF CX COMPANY
  • TABLE 24: SNAPSHOT OF ANBOTO GROUP

List of Figures

  • FIG. 1: TOP IMPACTING FACTORS
  • FIG. 2: TOP WINNING STRATEGIES
  • FIG. 3: TOP INVESTMENT POCKETS BY VERTICAL
  • FIG. 4: VALUE CHAIN ANALYSIS
  • FIG. 5: PORTERS FIVE FORCES ANALYSIS
  • FIG. 6: KEY MARKET PLAYERS POSITIONING
  • FIG. 7: SWOT ANALYSIS OF NEXT IT COPORATION
  • FIG. 8: REVENUE GENERATED BY NUANCE COMMUNICATIONS INC., 2013 - 2015 ($MILLION)
  • FIG. 9: SWOT ANALYSIS OF NUANCE COMMUNICATIONS INC.
  • FIG. 10: SWOT ANALYSIS OF INTELLIRESPONSE SYSTEMS INC.
  • FIG. 11: SWOT ANALYSIS OF CODEBABY CORPORATION
  • FIG. 12: SWOT ANALYSIS OF CREATIVE VIRTUAL LTD
  • FIG. 13: SWOT ANALYSIS OF SPEAKTOIT, INC.
  • FIG. 14: SWOT ANALYSIS OF ARTIFICIAL SOLUTIONS LTD.
  • FIG. 15: REVENUE GENERATED BY EGAIN CORPORATION, 2013 - 2015 ($MILLION)
  • FIG. 16: SWOT ANALYSIS OF EGAIN CORPORATION
  • FIG. 17: SWOT ANALYSIS OF CX COMPANY
  • FIG. 18: SWOT ANALYSIS OF ANBOTO GROUP
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