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市場調查報告書
北美中小企業的整合通訊(UC)市場概要(2011年版)：中小企業的完全UC對策之路
The SMB Journey to a Full UC Solution: 2011 North America Small and Medium Business Overview of the Unified Communications Market
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北美中小企業的整合通訊(UC)市場概要(2011年版)：中小企業的完全UC對策之路 是由出版商Access Markets International (AMI) Partners, Inc.在2011年11月所出版的。
這份英文市場調查報告書包含57 Pages 價格從美金3500起跳。
本報告書焦點為北美中小企業(SMB)之整合通信(UC)市場機會、11個UC相關商務應用的相關市場機會以及市場促進因子之分析、販售者所提供服務之比較、市場成長預測、主要的UC戰略等相關分析，概述如下。
- 摘要
- 北美的SMB整合通信市場概要
- 本調査書相關調査手法
- UC：AMI分析範圍
- UC定義
- SMBUC認識・利用
- UC範疇的供應商情勢
- 市場規模比較：PC、寬頻、UC
SMB之UC需求・需求狀況
- 摘要
- 美國的UC
- 加拿大的UC
- 北美SMB概要：企業規模・分布
- 北美企業統計速寫(2011年)：SMB、PC、寬頻
- 北美中小企業統計/行動商務背景
- 行動裝置平台之UC成長：2010∼2015年
- 行動裝置上對UC的關心(平板利用者)
- 行動裝置上對UC的關心(智慧型手機利用者)
- IT戰略的重要性：主要的商業重要性
- UC組件：市場普及率(2010年∼2011年)
- UC組件支出：SMB規模、各範疇(2011年)
- UC組件支出：連接範疇、各尺寸(2011年)
- UC市場額(2011年∼2015年)
- UC組件的市場成長機會、各範疇
UC服務供應商情勢
- 摘要
- 販售者簡介：語音服務
- 販售者簡介：會議服務
- 販售者簡介：訊息、發表&IM
- 販售者簡介：完整機能UC
- 主要販售者的SWOT分析
UC服務供應商的成功之道
要點・結論
- UC的市場機會的定位在於生產性的實現、並得到效率的平台
- 北美SMB最愛的UC：預計可以促進購買的套裝組合
- 北美SMB最愛的UC：預計可以促進市場機會的套裝組合
- 北美SMB的UC配套組合Top 4：依收益預估的評價、服務
- UC組件&對策的管道嗜好
- 要點・結論
- 定義
- 連絡方式情報
Abstract
Description
This report focuses on the SMB Unified Communications Market opportunity in
the region of North America. Total market opportunity and underlying market
drivers are assessed for 11 separate business applications related to UC.
For this report North America is defined as the U.S. and Canada. Total market
opportunity and underlying market drivers are assessed for 11 separate
business applications related to unified communications (UC) - audio-, video-
and web- conferencing, email, IM & presence, VoIP, IP phones, portable PCs
(notebooks, netbooks and tablets) and smart phones. In this report, these
individual UC components are used as the estimated market opportunity of a
fully integrated UC solution.
The analysis also provides a contrast of vendor offerings, market growth and
key UC strategies to capture the related needs of the previously stated 11
applications across 4 employee segments - Under 10 employees, 10-49, 50-249
and 250-999 employees.
Table of Contents
- Unified Communications: Report Summary
- NA SMB Unified Communications Overview Outline
- About This Study and Methodology
- Unified Communications - AMI's Areas of Analysis
- Unified Communications Defined
- SMBs Perception & Use of UC -- Explaining the Disconnect between UC
Components & FULL UC
- Supplier Landscape across UC Categories
- Comparison of Market Size - PCs, Broadband & UC
- State of SMB UC Demand & Needs
- Section Summary
- UC in the United States (US)
- UC in the Canada (CA)
- North American SMB Overview of Employee Size and Distribution
- 2011 North American Firmographic Snapshot - SMBs, PCs, Broadband
- North American SMB Firmographics / Mobile Business Background
- Unified Communications Growth of Mobile Platforms 2010-2015
- Interest in UC on Mobile Devices (Tablet Users)
- Interest in UC on Mobile Devices (Smartphone Users)
- Strategic Importance of IT - Key Business Priorities
- Unified Communications Component - Market Penetration 2010-2011
- UC Components Spend by SMB Size and by Categories (2011)
- UC Components Spend Across Category and Size (2011)
- Unified Communications Market Value 2011-2015
- Growth in Market Opportunity for UC Components by Category
- UC Service Provider Landscape
- Section Summary
- Profiles of Vendors - Voice Offerings
- Profiles of Vendors - Conferencing Offerings
- Profiles of Vendors - Messaging, Presence & IM
- Profiles of Vendors - Full Unified Communications
- SWOT of Top Vendors
- Path to Success for UC Service Providers
- Section Summary
- Unified Communications - Gaining Momentum
- Unified Communications: Current Usage Summary
- Key Takeaways & Conclusions
- The UC Market Opportunity is positioned as a platform for enabling
productivity and efficiency gains
- NA SMB Most Preferred UC-Driven Bundles by Purchase Probability
- NA SMB Most Preferred UC-Driven Bundles by Market Opportunity
- NA SMB Top 4 UC Bundles - Revenue Potential Assessment by Offering
- Channel Preferences for UC Components & Solutions
- Key Takeaways & Conclusions
- Definitions
- Contact Information
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