Latest Market Trends and Movement of The Roaming Community in Asia

• Overview of the current market trends and roaming footprints in Asia
• Enumerating the growth drivers in the region
• Outlining the key challenges facing Asian operators in the delivery of profitable roaming services

Mr. Steven Chan
Executive Director AMI Alliance, Singapore

Outlining the Current Regulatory Landscape of Roaming in Asia – Thailand perspective

• Identifying current regulations and policies in place in Thailand
• Understanding the role of regulatory bodies in continuous development of roaming agreements
• Enumerating government initiated regulations that will help the roaming community to move Forward

Prof. Prasit Prapinmongkolkarn
Commissioner NTC - Thailand

Enumerating and Understanding the Impacts of EU Regulations and Initiatives to Asian Operators

• Analyzing the far reaching effects of EU voice and data regulations in Asia
• Examining the status of the EU roaming initiative and regulation samples
• Examining the impacts made in totality of marginalizing revenue from roaming services

Mr. Navin Pieris
Head of Commercial Dialog Global, Sri Lanka

Examining and Optimizing Current Roaming Revenues To Significantly Increase Margin

• Developing simple and compelling data roaming bundles to radically enhance usage and drive up revenue margin
• Determining best practices for achieving simple and attractive regional roaming pricing
• Maximizing profitability of roaming services and continuously improving customer satisfaction

Mr. Wan Mohd Nizam Wan Ismail
General Manager – Global Enterprise Celcom, Malaysia

Increasing the number of Outbound Roamers and Providing Seamless Roaming Services to Persuade Usage

• Analyzing the activities of outbound roamers when using roaming services outside the HMPN
• Maximizing marketing efforts to provide consumer education when using roaming services and staying connected with preferred partner networks to increase margin of profit from roaming revenues
• Developing good value for money and providing excellent services

Ms. Arlene Jallorina
Head – International Roaming Globe Telecoms, Philippines

How Do Asian Operators Cope with the Challenge of Sustaining and Boosting the Revenue Generating Factors of Roaming Business?

• Beijing Olympics; Pre-Olympic analysis of how it will bring waves to the mobile roaming business in Asia
• What can Asian operators look over the horizon of roaming revenues?
• How do Asian operators keep a harmonious relationship while achieving highest potential of roaming revenues?

Panelists:
Mr. Steven Chan, Executive Director, AMI ALLIANCE, Singapore
Mr. Wan Mohd Nizam Wan Ismail, General manager - Global Enterprise, Celcom, Malaysia
Mr. Navin Pieris, Head of Commercial, Dialog Global, Sri Lanka

Understanding the True Essence of Alliances

• Examining the evolution of alliances
• Outlining the role that alliances have played in driving roaming usage in Asia
• Understanding the role of alliances in traffic management

Ms. Angela Stainthorpe
Research Analyst Informa Telecoms and Media

Outlining Strategic Patterns and Techniques in Negotiating Lower IOT rates with preferred partners

• Overview of the trends in IOT discount negotiation
• Outlining IOT price evolution and iot discounts
• Understanding cost components of IOT – building network capacity and cost of terminating the call
• Examining global analysis of IOTs and wholesale price levels
• Coping with the dynamic discount model – Understanding the IOTs Day-to-day changing of supply and demand for services
• Developing IOT strategies for non-affiliated mobile operators

For speaker updates please visit our website as
www.informatm.com/roaming-asia

Migrating From Bilateral Framework To Hub Based Roaming

• Today’s roaming and inter-working challenges
• Commercial models for GSM,WLAN and WIMAX hubs – Functional elements of hubs
• Business case for hub roaming
• Migration from bilateral to hub based roaming
• Market acceptance of Key2roam and WeRoam

Mr. Roberto Carfagno
Vice President, Asia Pacific Comfone, Switzerland

Maximizing Margins by Ensuring Retention of Outbound Roamers on Preferred Partner Network Using Outbound Steering Techniques

• Ensuring roamer awareness of using preferred partner networks through automatic and manual network-selection process
• Providing better coverage at the main entry points for roamers
• Understanding how to effectively use embedded PLMN List
• Examining SS7 network-based steering

Mr. Rajeev Jain
Senior Manager- Network Services IDEA Cellular, India

Deploying Dynamic Roaming Steering Techniques to Ensure Superior Subscriber Roaming Experiences through the use of the (U)SIM

• Creating sound and harmonious inter-working relationships with the HPLMN and VPLMN while maximizing PLMN service availability to roamers
• Outlining the possibilities for creating VHE for roaming subscribers, using the operator-controlled SIM with methods implemented in the VPLMN

Mr. Alf Eriksson
Vice President Business Unit SIM OTA Smart Trust, Sweden

OPEN CONNECTIVITY – Simplifying Roaming and Inter- Working Agreement Process

• How do we improve the efficiency of the current bi-lateral system?
• What are the researches and the trials made on interworking processes and roaming hubs?
• Outlining the requirements for future roaming and interworking platforms
• Providing insight into the GSMA’s open connectivity hubbing trials and identifying how operators can benefit commercially from these initiative

Panelists:
Mr. Ng Fook-Seng, Asia Telecom Sales Director, Gemalto
Mr. Rajeev Jain, Senior Manager-Network Service, IDEA Cellular,India

Chairman’s Closing Remarks

Exploiting the Benefits of Converting from HUR Process to NRTRDE

• Optimizing fraud protection solutions to achieve NRTRDE
• Providing HLMN with greater visibility with regards to all roamer activity
• Reducing time for CDR Exchange and its direct impact on the value of roaming fraud on operators’ point of view

Mr. Sean Mills
Head – Roaming Projects Vodafone Group Roaming Services, UK

Outlining the Importance of Roaming VAS and Increasing Usage and Driving up ARPU

• Evaluating successful strategies in strategically marketing
  roaming VAS as an important factor in achieving seamless roaming services – User education
• Optimizing VAS services platforms to deliver satisfactory End-User experience and increased roaming traffic

Mr. Wansit Jeremy Saiyawan
SVP – International Business
Total Access Communications PLC (DTAC), Thailand

Understanding How Effectively Deployed NRTRDE Process will Significantly Reduce the risk of Roaming Fraud

• What are the advantages of NRTRDE?
• How will affect the totality of profitable roaming revenues to have an effective implementation of NRTRDE?
• What are the challenges that each operator would face to efficiently deploy NRTRDE?

Panelists:
Mr. Colin Yates
Vodafone Group Fraud Adviser
Vodafone UK

Understanding the High Potential Revenue Generating Factors of Providing Full Services Prepaid Roaming

• Comparative analysis of USSD Callbacks vs. CAMEL
• Outlining prepaid recharge methods
• Benefits of prepaid roaming short codes and the true essence of “Roam like Roam” and advantages of using VHE
• Enumerating alternative prepaid roaming solutions’ availability

Mr. Supoj Mahapan
Head – International Roaming True Move, Thailand

Countering any Overall Decline in Operator Revenue by Boosting Full Data Roaming Services

• Analyzing the predominantly SMS or messaging based and convincing customers to take advantage of full data roaming services
• Examining available roaming agreements both signed and still being signed
• Outlining impacts of GPRS and 3G services to data roaming’ Future developments
• Maximizing revenue generation techniques through bundled packages and unlimited data roaming plans
• Examining the impacts of high IOT rates to the trend of data roaming services in asia

Senior Representative
PT Indosat, Indonesia

Using Consumer Feedback on Roaming Services to Improved Roaming QoS and Ensuring Satisfying QoE

• Improving QoS to deliver exceptional QoE and avoid customers to churn
• Getting customers’ feedback on how on how to Improve QoS
• How will efficient and effecting testing of QoS will significantly increase margin from roaming businesses
• Outlining different testing methods

Mr. Janaka Jayalath
GM – Corporate Planning, International Business & VAS Mobitel Sri Lanka

Evaluating Strategies for Continuously Improving QoS

• Examining the activities within the GSMA to improve roaming QoS
• Understanding customers’ QoS expectations when using mobile roaming services
• Testing QoS and setting up QoS measurement systems for inter-operator customer care procedures
• Outlining the practicalities of coordinating global QoS

Mr. Eduard Jebbink
Manager – Roaming GSM
Sprint Nextel, UK & GSMA GRQ Team

“Right Under Your Nose” – Optimizing Your Network Processes and Routing

• Maintaining your revenue in a regulated world with decreasing tariffs
• Discovering Hidden Treasures – Enabling Operators to gain more from existing traffic
• Reveling issues that block the way to a smooth service – Bypasses shortcuts, tips that will make subscribers and you happier
• Increasing production – Roaming Departments are responsible for about 20% of Operators’ revenue – can these people produce more?
• Supplying your roamers with a total seamless userexperience, regardless of their segment (postpaid,prepaid, 3G,business,youth, etc)

Mr. Alon Weinstein
VP Sales, Asia Pacific & Middle East
Starhome, Singapore

Evaluating How should Operators look at IP Based Services – Will it be a threat or Opportunity?

• Evaluating the Reality of W-VoIP and the Impacts that it will make to available roaming services
• Understanding How VoIP services will turn around the face of roaming services available in Asia – Will it boost available services or will it weaken it?
• Meeting the challenge of ip based roaming for GPRS and 3G networks

Mr. Terufumi Maki
Director - VoIP
NTT Communications, Japan

Roaming Today and Beyond

• Prepaid roaming – Expanding the Roaming Customer Base
• Technology Advancement and impact on roaming service
• GPRS roaming and HSDPA take up while roaming

Mr. Vibhor Shrivastava
Business Consultant Roaming Practice
XIUS Megasoft, India