Abstract
VDC is pleased to announce the release of its POS Terminals/Workstations
report, Volume 3 of its 2008 Retail Automation Equipment Planning Service. The
report analyzes the global consumption and expected purchases of point-of-sale
(POS) equipment. Further, the report provides the following for each vertical
market segment: typical retail respondent profiles/demographics, planned
equipment expenditures, purchase decision criteria, vendor satisfaction
ratings, analysis of shipments by distribution channel, buyer decision making
positions, and preferred vendors.
Research Highlights
In 2007, the global market for POS terminals surpassed $3.3 billion, with unit
shipments exceeding 1.7 million. VDC anticipates that revenue shipments for
POS terminals will grow at a compound annual growth rate (CAGR) of 4.6%,
reaching $4.1 billion by 2012. In terms of unit shipments, the global market
is expected to grow at 7.8% (CAGR) annually through 2012, when unit volumes
will approach 2.5 million
Report Scope
POS Terminals/Workstations
Display Technologies
- Touch Screens
- - Resistive
- - Capacitive
- - Other
- Non-Touch Screens
Retail Automation/POS Equipment
- Electronic Article Surveillance
- Electronic Shelf Labels
- POS Terminals/Workstations
- Self Check-out Stations
- Payment/Transaction Terminals
- POS Receipt Printers
- Handheld POS Scanners
- Stationary POS Scanners
- Radio Frequency Identification
- Mobile Computing Devices
- Retail-Based Kiosks
Vertical Markets
- General merchandise
- Health and personal care
- Grocery
- Gasoline/Convenience Stores
- Specialty Stores
- Hospitality
Distribution Channels
- Direct-to-End User: sales of retail automation/POS equipment that pass
directly from the hardware manufacturer to the end user;
- Private Label Partner: sales of retail automation/POS equipment that pass
from the hardware manufacturers to a private label account;
- Two-Tier Distributor: indirect sales of retail automation/POS equipment
through low value-adding channels;
- Value-Added Reseller/Systems Integrator: indirect sales of retail
automation/POS equipment through moderate- and highvalue adding channels; and
- Other: sales of retail automation/POS equipment through non-traditional
channels, examples include integrated software vendors (ISVs), E-commerce, and
non-AIDC channels.
Geographic Regions
- Americas (North, South, Central/Latin)
- EMEA (Europe, Middle East and Africa)
- Asia-Pacific
Table of Contents
I EXECUTIVE SUMMARY
II SCOPE AND METHODOLOGY
- SCOPE
- Introduction
- STUDY GOALS
- STUDY TOPICS
- MARKET SEGMENTATION
- METHODOLOGY
- PRIMARY RESEARCH
- SECONDARY RESEARCH
III MARKET ANALYSIS
- MARKET ANALYSIS RESEARCH NOTES
- DEFINITION
- GLOBAL AND REGIONAL MARKETS FOR POS TERMINALS
- DISPLAY TECHNOLOGIES
- VERTICAL MARKET ANALYSIS
IV END USER ANALYSIS
- INTRODUCTION
- END-USER RESPONDENT DEMOGRAPHICS
- REQUIREMENTS, PREFERENCES, AND SELECTION CRITERIA
V COMPETITIVE ANALYSIS AND VENDOR PROFILES
- INTRODUCTION
- MARKET ANALYSIS RESEARCH NOTES
- POS TERMINALS
- IBM
- MICROS SYSTEMS, INC.
- RADIANT SYSTEMS
- UTC RETAIL
- WINCOR-NIXDORF
VI CONCLUSIONS AND RECOMMENDATIONS
- POS TERMINAL MARKET SUMMARY OBSERVATIONS AND COMMENTS
- INTRODUCTION
- 2008 PREDICTIONS
LIST OF EXHIBITS
I EXECUTIVE SUMMARY
- I-1 Global Shipments of POS Terminals/Workstations Segmented by Region
(Millions of Dollars)
- I-2 Global Shipments of POS Terminals/Workstations Segmented by Region
(Thousands of Units)
- I-3 Global Shipments of POS Terminals/Workstations Segmented by Vertical
Market (Millions of Dollars)
- I-4 Global Shipments of POS Terminals/Workstations Segmented by Display
Type (Millions of Dollars)
- I-5 Global Shipments of POS Terminals/Workstations Segment by Distribution
Channel (Millions of Dollars)
III MARKET ANALYSIS
- III-1 Global Shipments of POS Terminals/Workstations Segmented by Region
(Millions of Dollars)
- III-2 Global Shipments of POS Terminals/Workstations Segmented by Region
(Thousands of Units)
- III-3 Global Shipments of POS Terminals/Workstations Segmented by Region
(Average Factory Selling Price - AFSP)
- III-4 Global Shipments of POS Terminals/Workstations Segmented by Vertical
Market (Millions of Dollars)
- III-5 Global Shipments of POS Terminals/Workstations Segmented by Vertical
Market (Thousands of Units)
- III-6 Global Shipments of POS Terminals/Workstations Segmented by Vertical
Market (Average Factory Selling Price - AFSP)
- III-7 Americas Shipments of POS Terminals/Workstations Segmented by
Vertical Market (Millions of Dollars)
- III-8 Americas Shipments of POS Terminals/Workstations Segmented by
Vertical Market (Thousands of Units)
- III-9 Americas Shipments of POS Terminals/Workstations Segmented by
Vertical Market (Average Factory Selling Price - AFSP)
- III-10 EMEA Shipments of POS Terminals/Workstations Segmented by Vertical
Market (Millions of Dollars)
- III-11 EMEA Shipments of POS Terminals/Workstations Segmented by Vertical
Market (Thousands of Units)
- III-12 EMEA Shipments of POS Terminals/Workstations Segmented by Vertical
Market (Average Factory Selling Price - AFSP)
- III-13 Asia-Pacific Shipments of POS Terminals/Workstations Segmented by
Vertical Market (Millions of Dollars)
- III-14 Asia-Pacific Shipments of POS Terminals/Workstations Segmented by
Vertical Market (Thousands of Units)
- III-15 Asia-Pacific Shipments of POS Terminals/Workstations Segmented by
Vertical Market (Average Factory Selling Price - AFSP)
- III-16 Global Shipments of POS Terminals/Workstations Segmented by Display
Type (Millions of Dollars)
- III-17 Global Shipments of POS Terminals/Workstations Segmented by Display
Type (Thousands of Units)
- III-18 Global Shipments of POS Terminals/Workstations Segmented by Display
Type (Average Factory Selling Price - AFSP)
- III-19 Americas Shipments of POS Terminals/Workstations Segmented by
Display Type (Millions of Dollars)
- III-20 Americas Shipments of POS Terminals/Workstations Segmented by
Display Type (Thousands of Units)
- III-21 Americas Shipments of POS Terminals/Workstations Segmented by
Display Type (Average Factory Selling Price - AFSP)
- III-22 EMEA Shipments of POS Terminals/Workstations Segmented by Display
Type (Millions of Dollars)
- III-23 EMEA Shipments of POS Terminals/Workstations Segmented by Display
Type (Thousands of Units)
- III-24 EMEA Shipments of POS Terminals/Workstations Segmented by Display
Type (Average Factory Selling Price - AFSP)
- III-25 Asia-Pacific Shipments of POS Terminals/Workstations Segmented by
Display Type (Millions of Dollars)
- III-26 Asia-Pacific Shipments of POS Terminals/Workstations Segmented by
Display Type (Thousands of Units)
- III-27 Asia-Pacific Shipments of POS Terminals/Workstations Segmented by
Display Type (Average Factory Selling Price - AFSP)
- III-28 Global Shipments of POS Terminals/Workstations Segmented by
Distribution Channel (Millions of Dollars)
- III-29 Americas Shipments of POS Terminals/Workstations Segmented by
Distribution Channel (Millions of Dollars)
- III-30 EMEA Shipments of POS Terminals/Workstations Segmented by
Distribution Channel (Millions of Dollars)
- III-31 Asia-Pacific Shipments of POS Terminals/Workstations Segmented by
Distribution Channel (Millions of Dollars)
IV END USER ANALYSIS
- IV-1 Total Retail Respondents Segmented by Vertical Market (Percent of All
Respondents)
- IV-2 Total POS Terminal and Workstation Respondents Segmented by Vertical
Market (Percent of POS Terminal and Workstation Respondents)
- IV-3 Total Retail Respondents Segmented by Current Use of Retail
Automation Equipment (Percent of All Respondents)
- IV-4 Total POS Terminal and Workstation Respondents Segmented by Current
Use of Retail Automation Equipment (Percent of POS Terminal and Workstation
Respondents)
- IV-5 Total POS Terminal and Workstation Respondents Segmented by Current
Use of POS Terminals and Workstations (Percent of POS Terminal and Workstation
Respondents)
- IV-6 Total Retail Respondents Segmented by Most Recent Installation of
Retail Automation Equipment (Percent of All Respondents)
- IV-7 Total POS Terminal and Workstation Respondents Segmented by Most
Recent Installation of Retail Automation Equipment (Percent of POS Terminal
and Workstation Respondents)
- IV-8 Total Retail Respondents Segmented by Annual Retail Automation Budget
(Percent of All Respondents)
- IV-9 Total POS Terminal and Workstation Respondents Segmented by Annual
Retail Automation Budget (Percent of POS Terminal and Workstation Respondents)
- IV-10 Total POS Terminal and Workstation Respondents Segmented by % of
Retail Automation Budget for POS Terminal and Workstation Solutions (Percent
of POS Terminal and Workstation Respondents)
- IV-11 Total Retail Respondents Segmented By Current and Future Retail
Automation Equipment/POS System Purchase Source (Percent of All Respondents)
- IV-12 Total POS Terminal and Workstation Respondents Segmented By Current
and Future Retail Automation Equipment/ POS System Purchase Source (Percent of
POS Terminal and Workstation Respondents)
- IV-13 Total Retail Respondents Segmented By Retail Automation Equipment/
POS System Purchase Source Selection Criteria (Average Level of Importance and
Satisfaction Rating)
- IV-14 Total POS Terminal and Workstation Respondents Segmented by Average
Number of POS Terminal and Workstations Used In Retail Outlet (Percent of POS
Terminal and Workstation Respondents)
- IV-15 Total POS Terminal and Workstation Respondents Segmented by POS
Terminals and Workstations Evaluation Criteria (Average Level of Importance
and Satisfaction Rating)
- IV-16 Total POS Terminal and Workstation Respondents Segmented by Primary
Adoption Drivers for POS Terminals and Workstations (Percent of POS Terminal
and Workstation Respondents)
- IV-17 POS Terminal and Workstation Respondents Segmented by ROI (Percent
of POS Terminal and Workstation Respondents Currently Using POS Terminal and
Workstation Solutions)
- IV-18 POS Terminal and Workstation Respondents Segmented by Communication
Method (Percent of POS Terminal and Workstation Respondents Currently Using
POS Terminal and Workstation Solutions)
- IV-19 POS Terminal and Workstation Respondents Segmented by Operating
System (Percent of POS Terminal and Workstation Respondents Currently Using
POS Terminal and Workstation Solutions)
- IV-20 POS Terminal and Workstation Respondents Segmented by System Design
Currently Being Used (Percent of POS Terminal and Workstation Respondents
Currently Using POS Terminal and Workstation Solutions)
- IV-21 POS Terminal and Workstation Respondents Segmented by Display Size
(Percent of POS Terminal and Workstation Respondents Currently Using POS
Terminal and Workstation Solutions)
- IV-22 POS Terminal and Workstation Respondents Segmented by Retail
Applications Currently Being Supported (Percent of POS Terminal and
Workstation Respondents Currently Using POS Terminal and Workstation)
- IV-23 POS Terminal and Workstation Respondents Segmented by Primary
Manufacturer of Installed POS Terminal and Workstation Solutions (Percent of
POS Terminal and Workstation Respondents Currently Using POS Terminal and
Workstation Solutions)
- IV-24 Total Retail Respondents Segmented by 2007 Revenue Classification
(Percent of All Respondents)
- IV-25 Total POS Terminal and Workstation Respondents Segmented by 2007
Revenue Classification (Percent of POS Terminal and Workstation Respondents)
V COMPETITIVE ANALYSIS AND VENDOR PROFILES
- V-1 Global Shipments of POS Terminals and Workstations by Supplier Share
(Percent of Dollars)
- V-2 Americas Shipments of POS Terminals and Workstations by Supplier Share
(Percent of Dollars)
- V-3 EMEA Shipments of POS Terminals and Workstations by Supplier Share
(Percent of Dollars)
- V-4 Asia-Pacific Shipments of POS Terminals and Workstations by Supplier
Share (Percent of Dollars)
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