英國零售業界的評論

Abstract

Mintel' s annual review of all major retailers and retail categories highlights performance trends within and between categories. Its key objective is to assess retailers' responses to the prevailing market conditions as the industry faces another difficult year.

The report focuses on the following key factors affecting the structure, composition and prospects of the UK retail industry:

• Retail sales growth forecast to be modest in 2008.
• Costs, especially occupancy and energy costs, continue to rise
• Ongoing change in shopping habits as online takes greater prominence in shopping repertoires.
• Food versus non-food sector battle is entering a new phase as grocers develop online non-food sales, especially in clothing.
• Sharper focus of media attention and consumer interest in greener and more ethical consumerism.

Table of Contents

• Issues in the Market
• Technical notes:
• Market in Brief
• Performance review
• Non-food retailers fought back in 2007
• Home shopping the major winner in 2007
• One-way ticket to Tescoland
• Major changes of ownership
• Key casualties in 2007/08
• Prospects for 2008
• Consumer confidence trends show swing to pessimism
• Bulk of people occupy the middle ground
• Mild pessimism is the most widely held view
• Retail category winners and losers
• Holidays retain top spot
• Debt reduction has increased popularity
• Tough year likely for clothing retailers
• Category reviews
• Food and drink retailers
• Non-specialised non-food retailers
• Clothing retailers and footwear retailers
• Clothing retailers
• Footwear retailers
• Household goods retailers
• Furniture and furnishings retailers
• Electrical goods retailers
• DIY retailers
• Specialist non-food retailers
• Health and beauty retailers
• Booksellers and stationers
• Jewellers
• Toys and games retailers
• Sports goods and outdoor leisure retailers
• Miscellaneous non-food specialists
• Home shopping retailers
• Market in Context
• Key findings
• 2007 retail sales growth well ahead of 2006
• Home shopping the clear winner
• Christmas failed to deliver
• Better-than-anticipated sales
• Indicators remain positive
• Careful what you wish for
• 2008 -- no better but likely to be worse
  • Figure 1: All retail sales, at current and constant prices, 2000-07
• Non-food retailers fought back in 2007
• Grocers found gains harder to come by in 2007
• Household goods retailers hit by deflation, weak demand and increased competition
• Home shopping retailers grew fastest
• Non-food specialists fought back well in 2007
• Booksellers and stationers alone among non-food specialists to have performed badly
  • Figure 1: Annual change in sales value, by sector, 2004/05-2006/07
• Christmas failed to sparkle
  • Figure 2: Retail sales, monthly change by value, not seasonally adjusted, 2006 and 2007
• The pre-Christmas interest rate cut failed to reassure consumers
• Home shopping the biggest winner
• Household goods retailers struggled badly
• Food retailers and non-food specialists gained share
  • Figure 3: December, year-on-year change in sales value, by sector, 2005/06 and 2006/07
• Food and Drink Retailers
• Sector structure and key trends
• Key developments
• Update on Competition Commission report
• Company developments
• Issues in the market
• Insights and opportunities
• Key innovation
• Sales trends
  • Figure 4: Food and drink retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 5: Food and drink retailers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 6: Food and drink retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 7: Outlet numbers operated, by leading food and drink retailers, 2005/06-2007/08
• Company analysis
• Tesco
• J Sainsbury
• Asda
• Morrisons (incorporating Safeway)
• Co-operative Group
• Somerfield
• Marks & Spencer
• Waitrose
• Iceland
• Aldi
• Thresher
• Netto
• Greggs
• Farmfoods
• Martin McColl
• Holland & Barrett
• Booths
• Thorntons
• Majestic Wine
• Oddbins
• Heron Frozen Foods
• Companies with no breakdown of UK retail sales
• Lidl
• Profile detail: Companies below the turnover threshold
• One to watch
• Casualties
• Kwik Save
• Co-operative Societies
• Symbol groups
• Other symbol groups
• Wholesaler-supported fascias for independents
• Forecourt retailers
• Mixed Goods Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Sector opportunities
• Key innovation
• Sales trends
  • Figure 8: Mixed goods retailers' sales, 2003/04-2006/07
  • Figure 9: Highest three-year sales growth, 2003/04-2006/07
• Profit trends
  • Figure 10: Mixed goods retailers' operating profits, 2003/04-2006/07
  • Figure 11: Highest three-year operating profits growth, 2003/04-2006/07
• Margin trends
  • Figure 12: Mixed goods retailers' operating margins, 2003/04-2006/07
  • Figure 13: Most profitable mixed goods retailers, by percentage and profit margins, 2003/04-2006/07
• Outlet trends
  • Figure 14: Outlet numbers operated, by leading mixed goods retailers, 2005/06-2007/08
• Company analysis
• Argos
• John Lewis Partnership -- department stores
• Woolworths
• Debenhams
• Wilkinson
• Mothercare, incorporating Early Learning Centre
• Early Learning Centre
• Harrods
• Selfridges
• House of Fraser
• TJ Morris, trading as Home Bargains
• Poundland
• Fenwick incorporating Bentalls
• Instore
• TJ Hughes
• Harvey Nichols
• CDS (Superstores International) trading as The Range
• Robert Dyas
• Companies with an incomplete dataset
• B&M Retail trading as Bargain Madness
• 99p Stores Ltd
• Companies below the turnover threshold
• Ones to watch
• Casualty
• Clothing Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovations
• Sales trends
  • Figure 15: Clothing retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 16: Clothing retailers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 17: Clothing retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 18: Outlet numbers operated, by leading clothing retailers, 2005/06-2007/08
• Company analysis
• Marks & Spencer
• Next
• Arcadia
• Matalan
• Primark
• Bhs
• New Look
• TK Maxx
• Peacocks
• Bonmarch
• River Island
• Alexon Group
• H&M Hennes
• Monsoon
• Adams Kids
• Ethel Austin
• Edinburgh Woollen Mill
• Mackays
• mkone
• Zara
• Moss Bros
• Jacques Vert
• Internaçionale
• French Connection
• Austin Reed/Country Casuals
• USC
• Robinson Webster trading as Jigsaw and Kew
• La Senza
• Hobbs
• Ann Summers
• Fat Face
• Jane Norman
• Republic
• Companies with an incomplete dataset
• Ted Baker
• Companies with no breakdown of UK retail sales
• Gap
• Slater
• Retail companies below the turnover threshold
• Significant wholesale/retail fashion brands
• Ones to watch
• Casualties
• Footwear Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovation
• Sales trends
  • Figure 19: Footwear retailers' sales, 2003/04-2006/07
  • Figure 20: Indexed growth, footwear retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 21: Footwear retailers' operating profits, 2003/04-2006/07
  • Figure 22: Indexed growth, footwear retailers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 23: Footwear retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 24: Outlet numbers operated, by leading footwear retailers, 2005/06-2007/08
• Company analysis
• Stylo
• Shoe Zone
• Stead & Simpson
• Shoefayre
• Kurt Geiger
• Brantano
• Schuh
• Office
• Faith Footwear
• Companies with no breakdown of UK retail sales
• C&J Clark
• The Shoe Studio
• Companies below the turnover threshold
• Ones to watch
• Casualty
• Furniture, Homewares and Floorcoverings Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovation
• Sales trends
  • Figure 25: Furniture, homewares and furnishing retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 26: Furniture, homewares and furnishing retailers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 27: Furniture, homewares and furnishing retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 28: Outlet numbers operated, by leading furniture, homewares and floorcoverings retailers, 2005/06-2007/08
• Company analysis
• IKEA
• MFI
• DFS
• Steinhoff UK Retail (operating as Harveys Furnishings, Bensons for Beds and others)
• Carpetright
• Dunelm
• HomeForm
• Allied Carpets
• Laura Ashley
• ScS
• Land of Leather
• Furniture Village
• Habitat
• Dreams
• Floors-2-Go
• Company with incomplete dataset
• Rosebys
• Company with no breakdown of UK retail sales
• Companies below the turnover threshold
• Ones to watch
• Casualties
• Electrical Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovations
• Sales trends
  • Figure 29: Electrical retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 30: Electrical retailers' operating profits, 2003/04-2006/07
  • Figure 31: Electrical retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 32: Outlet numbers operated, by leading electrical retailers, 2005/06-2007/08
• Company analysis
• DSG International plc (formerly Dixons Stores Group)
• UK & Ireland Electricals
• UK computing
• DSG e-commerce division
• Comet
• Maplin
• Richer Sounds
• Mobile phone retailers
• Hardware/DIY Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovation
• Sales trends
  • Figure 33: Hardware/DIY retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 34: Hardware/DIY retailers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 35: Hardware/DIY retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 36: Outlet numbers operated, by leading hardware/DIY retailers, 2005/06-2007/08
• Company analysis
• Kingfisher UK -- B&Q and UK Trade
• Homebase
• Topps Tiles
• Brewers
• Companies with incomplete dataset
• Wickes
• Focus DIY
• Company below turnover threshold
• Health and Beauty Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovation
• Sales trends
  • Figure 37: Health and beauty retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 38: Health and beauty retailers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 39: Health and beauty retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 40: Outlet numbers operated, by leading health and beauty retailers, 2005/06-2007/08
• Company analysis
• Alliance Boots
• Lloyds Pharmacy
• Superdrug, incorporating Savers Health & Beauty
• Superdrug
• Savers Health & Beauty
• Rowlands
• The Co-operative Pharmacy
• The Body Shop
• The Perfume Shop
• Company with incomplete dataset
• Companies below the turnover threshold
• Ones to watch
• Booksellers and Stationers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovations
• Sales trends
  • Figure 41: Booksellers' and stationers' sales, 2003/04-2007/08
• Profit trends
  • Figure 42: Booksellers' and stationers' operating profits, 2003/04-2007/08
• Margin trends
  • Figure 43: Booksellers' and stationers' operating margins, 2003/04-2007/08
• Outlet trends
  • Figure 44: Outlet numbers operated, by leading booksellers and stationers, 2005/06-2007/08
• Company analysis
• WH Smith
• Waterstone' s
• Clinton Cards
• Borders
• The Works
• Ryman Group (trading as Ryman, Partners the Stationers and Stationery Box)
• Blackwell
• Company with incomplete dataset
• Celebrations Group (formerly Greeting Card Group)
• Company with no breakdown of UK retail sales
• Staples
• Companies below turnover threshold
• One to watch
• Casualties
• Jewellers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovation
• Sales trends
  • Figure 45: Jewellers' sales, 2003/04-2006/07
• Profit trends
  • Figure 46: Jewellers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 47: Jewellers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 48: Outlet numbers operated, by leading jewellers, 2005/06-2007/08
• Company analysis
• Signet plc
• Aurum Holdings (incorporating Goldsmiths, Mappin & Webb and Watches of Switzerland)
• Claire' s
• Companies below the turnover threshold
• Ones to watch
• Toys and Games Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovation
• Sales trends
  • Figure 49: Toys and games retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 50: Toys and games retailers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 51: Toys and games retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 52: Outlet numbers operated, by leading toys and games retailers, 2005/06-2007/08
• Company analysis
• Game
• Gamestation
• Toys ' R' Us
• The Disney Store
• Companies below the turnover threshold
• Ones to watch
• Casualties
• Sports and Outdoor Leisure Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovation
• Sales trends
  • Figure 53: Sports and outdoor leisure retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 54: Sports and outdoor leisure retailers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 55: Sports and outdoor leisure retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 56: Outlet numbers operated, by leading sports and outdoor leisure retailers, 2005/06-2007/08
• Company analysis
• Sports Direct, formerly Sports World International
• JJB Sports
• John David Group
• Blacks Leisure
• Foot Locker
• Companies below the turnover threshold
• Ones to watch
• Miscellaneous Non-Food Specialist Retailers
• Structure and key trends
• Key developments
• Issues in the market
• Insights and opportunities
• Key innovation
• Sales trends
  • Figure 57: Miscellaneous non-food specialist retailers' sales, 2003/04-2006/07
• Profit trends
  • Figure 58: Miscellaneous non-food specialist retailers' operating profits, 2003/04-2006/07
• Margin trends
  • Figure 59: Miscellaneous non-food specialist retailers' operating margins, 2003/04-2006/07
• Outlet trends
  • Figure 60: Outlet numbers operated, by leading miscellaneous non-food specialist retailers, 2005/06-2007/08
• Company analysis
• HMV
• Jessops
• Halfords
• Wyevale and Blooms of Bressingham
• Pets at Home
• Company with incomplete dataset
• Zavvi (formerly Virgin Megastores)
• Companies below the turnover threshold
• Home entertainment rental and sales companies
• Ones to watch
• Casualty
• Home Shopping Retailers
• Sector structure and key trends
• Key developments
• Issues in the market
• Sector opportunities
• Key innovations
• Sales trends
  • Figure 61: Home shopping retailers' sales, 2003/04-2006/07Figure 62: Home shopping retailers' highest three-year sales growth, 2003/04-2006/07
• Profit trends
  • Figure 63: Home shopping retailers' operating profits, 2003/04-2006/07
  • Figure 64: Home shopping retailers' highest three-year profits growth, 2003/04-2006/07
• Margin trends
  • Figure 65: Home shopping retailers' operating margins, 2003/04-2006/07
  • Figure 66: Highest-margin companies, home shopping retailers, 2003/04-2006/07
• Company analysis
• Tesco.com
• Next Directory
• N Brown
• Otto Versand (UK) operating as Grattan and Freemans
• QVC
• Findel
• Empire/Redcats Brands
• Avon Cosmetics
• Direct Wines
• Sit-up
• Ocado
• eBuyer
• JP Boden & Co
• Lakeland
• Empire Direct
• Damartex UK (formerly Thermawear)
• Ideal Shopping Direct
• Hillarys Blinds
• Company with incomplete dataset
• Littlewoods Shop Direct Group
• Companies with no breakdown of UK retail sales
• Amazon
• Play.com
• Park Group
• Companies below the turnover threshold
• Ones to watch
• Casualty
• Consumer Outlook and Spending Priorities for 2008
• Key findings and implications
• Outlook
  • Figure 67: Financial prospects, 2002-08
• How have opinions changed?
  • Figure 68: Financial prospects, 2007 and 2008
• Composition of groups
• Who' s who?
• Spending priorities for 2008
  • Figure 69: Expenditure priorities, 2007 and 2008
• Spending priorities by outlook
  • Figure 70: Expenditure priorities for 2008, by financial outlook, January 2008
• Detailed Consumer Demographics
  • Figure 71: Financial prospects, by gender, age and socio-economic group, January 2008
  • Figure 72: Financial prospects, by region, Mintel' s Special Groups and supermarket used, January 2008
  • Figure 73: Highest expenditure priorities in 2008, by gender, age and socio-economic group, January 2008
  • Figure 74: Highest expenditure priorities in 2008, by region, presence of children, lifestage, Mintel' s Special Groups and supermarket used, January 2008
  • Figure 75: Other important expenditure priorities, by gender, age and socio-economic group, January 2008
  • Figure 76: Other important expenditure priorities, by region, Mintel' s Special Groups and supermarket used, January 2008
  • Figure 77: Other important expenditure priorities, by gender, age and socio-economic group, January 2008
  • Figure 78: Other important expenditure priorities, by region, Mintel' s Special Groups and supermarket used, January 2008