Abstract
This study presents the key findings of IDC' s European Vertical Market Survey, carried out in June to August 2006 in the top 5 Western European countries (France, Germany, Italy, Spain, and the U.K.) among 169 retail and wholesale companies with more than 20 employees. The purpose of this study is to understand the following:
- Enterprise IT solutions adoption trends
- Spending structure of currently adopted enterprise IT solutions
- Short-term solution priorities and investment plans
- Software as a Service investment propensity
This study presents findings for:
- Horizontal applications - including CRM, ERP/back office, supply chain applications, Business Intelligence/data warehousing, collaborative technology/knowledge management, business performance management, security, and content/document management.
- Industry-specific solution investments trends. Manufacturing Insights publishes a separate report analyzing in detail adoption levels and investment plans of 15 industry-specific application areas.
The results are presented for the top 5 Western European countries (France, Germany, the U.K., Italy, Spain) for retail and wholesale respondents and for total Western Europe.
"Manufacturing Insights believes that the short to medium-term outlook for enterprise IT solutions investments will be increasingly positive within the Western European retail and wholesale industry. While overall retail and wholesale respondents are indicating strongest short-term investment plans on security technologies, ERP, and CRM solutions, it is very interesting to asses how the investment focus varies, both on a sub-vertical and on a country level." said Ivano Ortis, program manager, Manufacturing Insights.
Table of Contents
- Table of Contents
- Manufacturing Insights Opinion
- In This Report
- Methodology
- Conceptual Framework
- Sample Design
- Sampling Unit: IDC' s Economic Entity
- Sample Quotas
- Table: Vertical Market Quotas
- Table: Company Size Quotas
- Sample Frame and Sampling Method
- Table: Number of Completes by Country
- Respondents
- Interviews
- Questionnaires
- Interview Schedule
- Confidence Intervals
- Weighting
- Analysis of the Data
- Definitions
- Vertical Markets
- Solution Areas
- Executive Summary
- Methodology
- Situation Overview
- Introduction
- Table: Western Europe, Respondent Company Distribution by Country (% of Companies)
- Figure: Western Europe, Retail/Wholesale, Survey Respondents Profile by Company Size, (% of Companies)
- Table: Western Europe, Retail/Wholesale, Survey Respondents Profile by Functional Area and Country (% of Companies)
- Table: Western Europe, Retail/Wholesale, Survey Respondents Profile by Job Title and Country (% of Companies by Country)
- Table: Western Europe, Retail/Wholesale, Survey Respondents Profile by Location and Country (% of Companies)
- Current Horizontal IT Adoption Status
- Figure: Western Europe, Retail/Wholesale, IT Solutions Adoption (% of Companies)
- Table: Western Europe, Retail/Wholesale, IT Solutions Adoption by Country (% of Companies)
- Enterprise IT solutions implementation preference
- Figure: Western Europe, Retail/Wholesale, Horizontal IT Solution Implementation Choice (% of Companies)
- Future Outlook
- Horizontal Enterprise Solutions - Investment Intentions
- Short-Term Enterprise Solution Prioritization
- Figure: Western Europe, Retail/Wholesale, Priority from 1 to 5 of the Following Solutions (Rating)
- Table: Western Europe, Retail/wholesale, Priority from 1 to 5 of the Following Solutions by Country
- Enterprise IT Solutions Investment Plans
- Figure: Western Europe, Wholesale, 2006 Enterprise Solutions Plans for Investment (% of Companies)
- Figure: Western Europe, Retail, 2006 Enterprise Solutions Plans for Investment (% of Companies)
- Enterprise IT Solutions - SaaS Investment Propensity
- Figure: Western Europe, Retail/Wholesale, SaaS Investment Propensity by IT Solution-Area (% of Companies)
- Figure: Western Europe, Retail/Wholesale, SaaS Investment Propensity by Segment (% of Companies)
- ERP Investment Plans
- Table: Western Europe, Retail/Wholesale, ERP Investment Plans (% of Companies)
- Table: Western Europe, Retail/Wholesale, ERP Solution -SaaSInvestment Plans (% of Companies)
- CRM Investment Plans
- Table: Western Europe, Retail/Wholesale, CRM Investment Plans (% of Companies)
- Table: Western Europe, Retail/Wholesale, CRM Solution - SaaS Investment Plans (% of Companies)
- Inhibitor to CRM Investment
- Table: Western Europe, Retail/Wholesale, Reasons for not Using CRM (% of Companies)
- Industry-Specific Investment Plans
- Table: Western Europe, Retail/Wholesale, Industry-Specific Applications Investment Plans (% of Companies)
- Table: Western Europe, Retail/Wholesale, Industry-Specific Applications - SaaS Investment Plans (% of Companies)
- Supply Chain Application Investment Plans
- Table: Western Europe, Retail/Wholesale, Supply Chain Applications Investment Plans (% of Companies)
- Table: Western Europe, Retail/Wholesale, Supply Chain Applications - SaaS Investment Plans (% of Companies)
- Collaborative Technologies Investment Plans
- Table: Western Europe, Retail/Wholesale, Collaborative Technologies Investment Plans (% of Companies)
- Table: Western Europe, Retail/Wholesale, Collaborative Technologies - SaaS Investment Plans (% of Companies)
- Datawarehouse Investment Plans
- Table: Western Europe, Retail/Wholesale, Datawarehouse Investment Plans (% of Companies)
- Table: Western Europe, Retail/Wholesale, Datawarehouse - SaaS Investment Plans (% of Companies)
- Security Technology Investment Plans
- Table: Western Europe, Retail/Wholesale, Security Technologies Investment Plans (% of Companies)
- Table: Western Europe, Retail/Wholesale, Security Technologies - Areas of Investment Focus (% of Companies)
- Content Management Investment Plans
- Table: Western Europe, Retail/Wholesale, Content/Document Management Investment Plans (% of Companies)
- Table: Western Europe, Retail/Wholesale, Content/Document Management -SaaSInvestment Plans (% of Companies)
- Horizontal Enterprise Solutions - Investment Intentions
- Essential Guidance
- Learn More
- Related Research
- Synopsis
