馬來西亞中小型企業的寬頻・IP服務利用

Abstract

This IDC study focuses on the deployment and utilization of enterprise telecommunications services in Malaysia based on company employee size. The survey findings reveal the Internet usage of the small, medium, and large enterprises and also exhibit the IP VPN usage trend among the business enterprises in Malaysia.

According to Esther Gan, associate market Analyst, IDC Malaysia, "On the macro level, findings indicate enterprises are moving toward adopting newer technologies and applications such as IP telephony (IPT), IP VPN, and video and multimedia streaming applications as well as elearning. However, this move will not take place overnight and the majority of the respondents noted these plans would take 12.24 months to materialize."

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
    • Respondents
    • Interviews
    • Unit of Analysis
    • Interview Schedule
    • Table: Breakdown of Respondents by Vertical
    • Table: Breakdown of Respondents by Company Size
• Situation Overview
  • Survey Findings
    • Internet Access Service Usage
      • Types of Internet Access
      • Figure: Overall Internet Access Services Usage, 2007
      • Table: Internet Access Services Usage by Company Size, 2007 (%)
    • Broadband Inhibitors
    • Figure: Overall Perception of Broadband Service Inhibitors, 2007
    • Table: Perception of Broadband Service Inhibitors by Company Size, 2007 (%)
    • Internet Applications
    • Figure: Overall Internet Applications, 2007
    • Table: Internet Applications by Company Size, 2007 (%)
  • Service Provider Selection
    • Key Criteria in Service Provider Selection
    • Figure: Top 3 Criteria when Selecting Telecommunications/Network Provider
    • Churn Rates of Enterprises
    • Figure: Companies that Had Changed their Primary Telecommunications/Network Provider in the Past 12 Months
  • IP VPN Usage
    • IP VPN Penetration by Company Employee Size
    • Figure: IP VPN Penetration by Company Employee Size
    • IP VPN Inhibitors
    • Figure: Reasons for Not Using or Planning to Use IP VPN
    • IP VPN Outsourcing
    • Table: IP VPN Deployment by Company Size, 2007 (%)
    • Carrier Managed IP VPN Services Inhibitor
    • Figure: Carrier Managed IP VPN Services Inhibitor
    • IP VPN Key Drivers
    • Figure: Overall Key Drivers in IP VPN Adoption, 2007
    • IP VPN Value-Added Services
    • Table: IP VPN Value-Added Service Bundling (%)
• Future Outlook
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis