Abstract
The Danish IT services market developed well during 2007 and grew by 5.7% to reach a value of DKK 30.5 billion. There are major shifts taking place in the market and the current offshore wave represents the biggest of them. All vendors need to figure out how to position themselves with regard to offshore sourcing.
As the scenario now is shifting from a market focused on growth to a market focus on cost and internal efficiencies, the range of opportunities changes as well. Outsourcing will benefit, while certain types of consulting will take a hit.
However, our base scenario is positive, and we believe that the underlying theme, "realizing the benefits from the Internet," is strong enough to provide a shelter against a recession in the economy. That' s also the background to the very modest changes that we have made to our forecast for the coming years," said IDC research manager Brian Troelsen.
Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Executive Summary
- Situation Overview
- Introduction
- IT Services Market, 2007
- Figure: Danish IT Services Market Split by Macro Segments, 2007
- Table: Denmark IT Services Top 15 Vendor Shares 2007, DKK Million
- Figure: Concentration in Danish IT Services Market, 2007
- Project Services
- Table: Denmark Project Services Top 10 Vendor Shares 2007, DKK Million
- Figure: Project Services, Denmark, Top 5, 2007
- Outsourcing
- Table: Denmark Outsourcing Services Top 10 Vendor Shares 2007, DKK Million
- Figure: Outsourcing Services, Denmark, Top 5, 2007
- Customer Support Services
- Table: Denmark Customer Support Services Top 10 Vendor Shares 2007, DKK Million
- Figure: Customer Support Services, Denmark, Top 5, 2007
- Market Group Overview
- Project Services
- Outsourcing Services
- Customer Support Services
- Table: Examples of Major Outsourcing Deals in 2007-2008
- Table: Examples of Project Services and Customer Support Services Deals in Denmark, 2007-2008
- Table: Examples of Acquisitions, Mergers and Restructuring in the Danish IT Services Market, 2007-2008
- Table: Major Contracts Expiring in 2H08 and 2009
- Future Outlook
- Key Trends
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the Danish IT Services Market, 2008-2012
- Table: Denmark IT Services, Actual 2007, Forecast 2008-2012, DKK Million
- Market Context
- Table: Denmark IT Services Forecast Comparison
- Figure: Forecast Comparison
- Vendor Profiles
- Competitive Vendor Positioning
- Competitive Parameters
- Opportunity Alignment
- Ability to Gain Share
- Figure: IDC Leadership Grid: Danish IT Services Market, 2007
- IBM
- HP
- HP-EDS Merger
- CSC
- BEC
- KMD
- NNIT
- TopNordic
- SDC
- EDB-Gruppen
- Logica
- TDC
- TietoEnator
- Capgemini
- 7N
- Accenture
- Avanade
- Segmenta
- Sirius IT
- Siemens IT Solutions and Services
- Netcompany
- Fujitsu Services
- Systematic
- Steria
- Rambøll Informatik
- Essential Guidance
- Actions to Consider
- Learn More
- Related Research
- Definitions
- General Definition of Worldwide Services Market - Contract View
- Figure: IDC' s Services Market Levels - Contract View
- Table: IDC' s Services Overview Market Map
- What Are Services?
- Services Market Classifications
- Figure: Two Different Views of the Services Market
- Solution Services Market Definition
- Figure: Example of Solution Services Markets
- Comments on Services Overview Market
- Geographic Area Definitions
- Table: IDC' s Services Geographic Area Map
- A Note on the Term "Maintenance"
- Services Taxonomy Changes for 2008
- Foundation Markets
- IT Consulting
- Exceptions and Exclusions
- Business Consulting
- Exceptions and Exclusions
- Systems Integration
- Exceptions and Exclusions
- Network Consulting and Integration Services
- Exceptions and Exclusions
- Custom Application Development
- Table: Distinctions Between Systems Integration, Custom Application Development, and Software Deploy
- Exceptions and Exclusions
- IS Outsourcing
- Exceptions and Exclusions
- Network and Desktop Outsourcing Services
- Exceptions and Exclusions
- Application Management
- Exceptions and Exclusions
- Hosted Application Management
- Table: Distinctions Between Hosted Application Management and Traditional Application Management
- Exceptions and Exclusions
- Hosting Infrastructure Services
- Exceptions and Exclusions
- Business Outsourcing Services
- Functional Business Outsourcing Services
- Horizontal Business Outsourcing Services
- Industry-Specific Business Outsourcing Services
- Service Subsegments
- Functional Business Outsourcing Services
- IT Consulting
- Business Outsourcing Services Research
- BPO versus Processing Services
- Business Process Outsourcing (BPO)
- Exceptions and Exclusion
- Processing Services
- Exceptions and Exclusions
- Distinction Between Business Process Outsourcing and Processing Services
- Distinction Between Horizontal BPO and Vertical BPO
- Horizontal (Functional) BPO
- Vertical (Industry-Oriented) BPO
- Business Outsourcing Services Market Definitions
- Human Resources Business Outsourcing Services
- Procurement Business Outsourcing Services
- Finance and Accounting Business Outsourcing Services
- Exceptions and Exclusions
- Customer Care Business Outsourcing Services
- Exceptions and Exclusions
- R&D/Product Engineering
- Product Life Cycle
- R&D (Research and Development) and Product Engineering
- Product Life-Cycle Management
- Figure: R&D/Product Engineering Life-Cycle Process
- R&D (Research & Development)/Product Engineering Services
- Training Business Outsourcing Services
- Exceptions and Exclusions
- Hardware Deploy and Support
- Exceptions and Exclusions
- Software Deploy and Support
- Exceptions and Exclusions
- IT Education and Training
- Exceptions and Exclusions
- Two Foundation Market Definitions not in Services Overview
- Carrier Network Infrastructure Outsourcing
- Exceptions and Exclusions
- Business Skills Training
- Exceptions and Exclusions
- Carrier Network Infrastructure Outsourcing
- Synopsis
