除日本外亞太地區整合通訊市場調查（2007年）

Abstract

This IDC study presents findings from IDC' s Asia/Pacific (Excluding Japan) Enterprise Communications Survey, 2007. IDC surveyed CIOs and IT managers from 1,218 enterprises in Australia, Hong Kong, India, Indonesia, Korea, Malaysia, the PRC, the Philippines, Singapore, Taiwan, and Thailand. Based on the findings, this study analyses the enterprises' usage and adoption trends related to enterprise telephony and unified communications (UC) in the Asia/Pacific (Excluding Japan) or APEJ region.

"IDC' s survey findings reveal that 58% of the enterprises in APEJ that currently have traditional PBX and key telephone systems want to replace them in 1-2 years. These enterprises will provide an upsell opportunity for UC vendors and their partners," says Shalini Verma, research manager, Telecommunications Research, IDC Asia/Pacific. "Enterprises adopting UC solutions will base their buying decision on cost of the solution as well as comprehensive technical support. As UC solutions impact a variety of systems, applications, and devices, enterprises expect the UC suppliers to play a bigger role throughout the solution life cycle."

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
    • Overview
    • Fieldwork
    • Sample
    • Table: Sample Size by Company Size, 2007 (%)
    • Table: Sample Size by Industry Vertical, 2007 (%)
    • Table: Sample Size by Industry, 2007 (%)
    • Data
      • Confidence Level and Interval
      • Weighting
  • Executive Summary
• Situation Overview
  • Enterprise Telephony
    • Asia/Pacific (Excluding Japan) Enterprise Telephony Adoption
    • Table: Asia/Pacific (Excluding Japan) Enterprise Adoption of Telephony by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Enterprise Adoption of Telephony by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Enterprise Adoption of Telephony by Company Size, 2007 (%)
    • Asia/Pacific (Excluding Japan) Installed IP PBX Age
    • Figure: Asia/Pacific (Excluding Japan) Installed IP PBX Age by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Installed IP PBX Age by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Installed IP PBX Age by Company Size, 2007
    • Figure: Asia/Pacific (Excluding Japan) Installed Traditional PBX Age by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Installed Traditional PBX Age by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Installed Traditional PBX Age by Company Size, 2007
    • Asia/Pacific (Excluding Japan) Enterprises' Plans for Telephony Replacement
    • Table: Asia/Pacific (Excluding Japan) Telephony Replacement Plans by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Telephony Replacement Plans by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Telephony Replacement Plans by Company Size, 2007 (%)
    • Asia/Pacific (Excluding Japan) IP Telephony Drivers and Inhibitors
    • Table: Asia/Pacific (Excluding Japan) Top 3 Drivers for IP Telephony/VoIP Adoption by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Top 3 Drivers for IP Telephony/VoIP Adoption by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Top 3 Drivers for IP Telephony/VoIP Adoption by Company Size, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Top 3 Inhibitors of IP Telephony/VoIP Adoption by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Top 3 Inhibitors of IP Telephony/VoIP Adoption by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Top 3 Inhibitors of IP Telephony/VoIP Adoption by Company Size, 2007 (%)
    • Asia/Pacific (Excluding Japan) Enterprise Telephony Vendor Shares
    • Table: Asia/Pacific (Excluding Japan) Traditional Telephony Vendor Share by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Traditional Telephony Vendor Share by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Traditional Telephony Vendor Share by Company Size, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) IP Telephony Vendor Share by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) IP Telephony Vendor Share by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) IP Telephony Vendor Share by Company Sizes, 2007
    • Asia/Pacific (Excluding Japan) Enterprise Telephony Spending
    • Table: Asia/Pacific (Excluding Japan) Change in Enterprise Telephony Spending Among Enterprises by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Change in Enterprise Telephony Spending in 2007 Among Enterprises by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Change in Enterprise Telephony Spending Among Enterprises by Company Size, 2007 (%)
  • Unified Communications
    • Asia/Pacific (Excluding Japan) Enterprise Voice and Business Applications Integration
    • Figure: Asia/Pacific (Excluding Japan) Importance of Voice and Business Applications Integration for Enterprises by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Importance of Voice and Business Applications Integration For Enterprises by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Importance of Voice and Business Applications Integration for Enterprises by Company Size, 2007
    • Asia/Pacific (Excluding Japan) Enterprise Penetration of Email and Instant Messaging
    • Figure: Asia/Pacific (Excluding Japan) Enterprise Email Penetration by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Enterprise Email Penetration by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Enterprise Email Penetration by Company Size, 2007
    • Figure: Asia/Pacific (Excluding Japan) Enterprise Instant Messaging Penetration by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Enterprise Instant Messaging Penetration by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Enterprise Instant Messaging Penetration by Company Size, 2007
    • Asia/Pacific (Excluding Japan) Enterprise Adoption of Unified Communications Applications
    • Table: Asia/Pacific (Excluding Japan) Unified Communications Applications Adoption by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Unified Communications Applications Adoption by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Unified Communications Applications Adoption by Company Size, 2007 (%)
    • Asia/Pacific (Excluding Japan) Unified Communications Buyer Preferences
    • Figure: Asia/Pacific (Excluding Japan) Current Unified Communications Vendor Engagement by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Current Unified Communications Vendor Engagement by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Current Unified Communications Vendor Engagement by Company Size, 2007
    • Figure: Asia/Pacific (Excluding Japan) Unified Communications Vendor Preference for Enterprises by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Unified Communications Vendor Preference for Enterprises by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Unified Communications Vendor Preference for Enterprises by Company Size, 2007
    • Table: Asia/Pacific (Excluding Japan) Unified Communications Vendor Selection Criteria of Enterprises by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Unified Communications Vendor Selection Criteria of Enterprises by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Unified Communications Vendor Selection Criteria of Enterprises by Company Size, 2007 (%)
    • Figure: Asia/Pacific (Excluding Japan) Unified Communications Pricing Model Preference of Enterprises by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Unified Communications Pricing Model Preference of Enterprises by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Unified Communications Pricing Model Preference of Enterprises by Company Size, 2007
    • Figure: Asia/Pacific (Excluding Japan) Department for Telephony and IT Management Among Enterprises by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Department for Telephony and IT Management Among Enterprises by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Department for Telephony and IT Management Among Enterprises by Company Size, 2007
    • Asia/Pacific (Excluding Japan) Unified Communications Drivers and Inhibitors
    • Table: Asia/Pacific (Excluding Japan) Enterprises' Top 3 Reasons for Adopting Unified Communications by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Enterprises' Top 3 Reasons for Adopting Unified Communications by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Enterprises' Top 3 Reasons for Adopting Unified Communications by Company Size, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Enterprises' Top 3 Inhibitors for Unified Communications by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Enterprises' Top 3 Inhibitors for Unified Communications by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Enterprises' Top 3 Inhibitors for Unified Communications by Company Size, 2007 (%)
    • Figure: Asia/Pacific (Excluding Japan) Strategic View of Communications for Enterprises by Country, 2007
    • Figure: Asia/Pacific (Excluding Japan) Strategic View of Communications by Enterprises by Industry Vertical, 2007
    • Figure: Asia/Pacific (Excluding Japan) Strategic View of Communications for Enterprises by Company Size, 2007
    • Table: Asia/Pacific (Excluding Japan) Enterprises' Reasons for Using Communication as a Strategic Asset by Country, 2007
    • Table: Asia/Pacific (Excluding Japan) Enterprises' Reasons for Using Communication as a Strategic Asset by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Enterprises' Reasons for Using Communication as a Strategic Asset by Company Size, 2007 (%)
    • Asia/Pacific Enterprise Spending on Unified Communications
    • Table: Asia/Pacific (Excluding Japan) Change in Unified Communications Spending in 2007 Among Enterprises by Country, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Change in Unified Communications Spending in 2007 Among Enterprises by Industry Vertical, 2007 (%)
    • Table: Asia/Pacific (Excluding Japan) Change in Unified Communications Spending in 2007 Among Enterprises by Company Size, 2007 (%)
• Future Outlook
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis