Abstract
This IDC Study takes note of the Middle East' s increasingly mature and competitive telecommunications market and proposes enterprise mobility services as one route to increased ARPU and customer loyalty. The Essential Guidance section provides a series of decision points to use in constructing or fine-tuning an enterprise mobility strategy and a series of suggested actions based on different carrier strengths.
"A successful Enterprise Mobility strategy begins with steps the carrier can implement immediately and gives proper attention to non-technical areas such as marketing, consumer care, partner management, and support." - Andy Hicks, Senior Analyst, IDC CEMA.
Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Situation Overview
- Introduction
- Enterprise Mobility in the Middle East Today
- Enterprise Mobility as a Market Opportunity
- Future Outlook
- Identifying Opportunities
- Market Segments
- Capabilities in Place
- Forming Partnerships and Alliances
- Figure: The Enterprise Mobility Value Chain
- Figure: Enterprise Mobility Ecosystem
- Identifying Opportunities
- Essential Guidance
- Inventory the Organization' s Strengths
- Set a Business Model
- Identify Target Customers
- Figure: The Mobile Worker
- Find the Right Partner
- Develop a Plan
- Actions to Consider
- Learn More
- Related Research
- Definitions
- Synopsis
