BT Global Services介紹：網路IT服務

Abstract

This profile examines the business and strategy of BT Global Services' networked IT services (NITS) business, focusing on Western Europe. It examines the balance between BT Global Services' network-centric and IT-centric services, and explains why BT Global Services is justified in retaining an IT services capability to complement its traditional networking services business.

Table of Contents

• Table of Contents
• IDC Opinion
• In This Vendor Profile
• Situation Overview
  • Company Overview
  • BT Global Services: The Company With Two Brains?
    • Two Types of Service, With Different Origins
    • Table: BT' s Key Services Offerings
    • Figure: BT' s Western European IT and Business Services Revenues, 2006
    • Table: BT' s Western European IT and Business Services Revenues, 2006
    • Figure: BT' s Western European IT and Business Services Revenue, 2006
    • Figure: BT' s IT and Business Services Revenue By Major Geography, 2006
    • But Now With a Reasonably Joined-up Story
  • The 2007 BT Management Reorganization: Good Move for BT GS
  • Financial Performance: Global Services Drives BT Revenues Upwards - But Not its Margins
  • Table: BT Global Services Financial Performance, Years Ending March 31
  • Major Contracts 2006-2007
  • Table: BT' s 10 Largest Reported Contracts, EMEA, 2006 and Jan - Sept 2007
  • Strengths and Weaknesses
    • Strengths
    • Weaknesses
    • Opportunities
    • Threats
• Future Outlook
  • Why IT Services Are a Key Competence for BT
    • 21CN Makes Software and IT Services a Core Internal Competence
    • ICT Convergence Makes IT Services a Valid External Competence
    • BPO: A Special Case
  • Company Strategy
    • Network Services Will Remain BT' s Core Business
    • NHS Contracts Do Not Mean That BT Has Become an IT Infrastructure Outsourcer - Let Alone a Consultancy
    • The Focus of Growth Should Shift Towards Network Services
• Essential Guidance
  • Advice for BT Global Services
• Learn More
  • Related Research