Abstract
This Health Industry Insights report profiles the second-year results of the
University of Pittsburgh Medical Center' s (UPMC' s) three-year, four-phased IT
transformation program (with IBM as its technology partner) that involves
standardizing, consolidating, and virtualizing the UPMC server environment and
implementing an ITIL-based operating environment. This report summarizes our
recently completed analysis of the second phase of this three-year project, and
includes the first two stages of server and storage virtualization and the
early stages of process improvement and software tool deployment. The results
indicate that virtualization is delivering the anticipated operational and
economic benefits UPMC expected, and more.
"As the enabling technologies mature, server virtualization is rapidly moving
from leading edge to mainstream in many industries. But in healthcare, there
are still very few cases of successful early adoption on the scale of UPMC' s
effort," says Marc Holland, Health Industry Insights program director of
Provider IT Research. "UPMC has realized significant economic benefit to date
from its virtualization efforts. This landmark effort is one that other
provider organizations should seek to emulate."
Table of Contents
- Table of Contents
- Health Industry Insights Opinion
- In This Report
- Situation Overview
- About UPMC
- IT at UPMC
- Figure: UPMC Servers and Staff, 2000-2005
- ITSTP Project Scope
- Anticipated Benefits of ITSTP
- Overview of Benchmarking Project Methodology
- Benchmark Metrics Definitions
- Findings
- Unix Server Virtualization
- Figure: UPMC Actual and Estimated Unix Physical Servers, 1Q05, 3Q05, 2Q06, 4Q06, and 1Q07
- Figure: UPMC Unix Server CPUs and OS Instances, 1Q05, 3Q05, 2Q06, 4Q06, and 1Q07
- Figure: UPMC Concurrent Cerner Users, November 2004-August 2007
- Table: UPMC Three-Year Cost Savings: Unix Servers ($)
- Wintel Server Virtualization
- Figure: UPMC Actual and Estimated Wintel Physical Servers, 1Q05, 3Q05, 2Q06, 4Q06, and 1Q07
- Table: UPMC Three-Year Cost Savings: Wintel Servers
- Storage Virtualization and Migration to an All-SAN Environment
- Figure: UPMC SAN and DAS Storage Capacity, 1Q05, 1Q06, and 1Q07
- Staffing Metrics
- Figure: UPMC ISD Staff, FY05-FY07
- Figure: Wintel Support Staff and OS Instances, 1Q05, 1Q06, and 1Q07
- Figure: Unix Support Staff and OS Instances, 1Q05, 1Q06, and 1Q07
- Figure: DBA Staff and Database Instances, 1Q05, 1Q06, and 1Q07
- Figure: IT Operating Budget Share of Enterprise Revenue, 1Q07
- Future Outlook
- Essential Guidance
- Learn More
- Related Research
- Synopsis
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