Abstract
This strategic analysis is part of Frost & Sullivan' s continued coverage of the North American enterprise voice and unified messaging marketplace. This research specifically focuses on customer premise equipment (CPE) unified messaging and voice messaging solutions. Within this analysis, Frost & Sullivan has identified drivers and restraints for the market and key technology and market trends that are impacting the messaging market. It provides profiles of selected vendors and also current and forecasted revenue for the UM and total messaging market, current and forecasted shipment information for the UM market, and market share analysis of messaging vendors.
Table of Contents
1.UNIFIED MESSAGING BEGINS TO RIDE THE UNIFIED COMMUNICATIONS WAVE
Introduction
- Executive Summary
- Scope of the Study and Research Methodology
- Definitions
Market Overview
- State of the Market
- Market Engineering Measurements
- Market Drivers
- Market Restraints
Market and Technology Trends
- Consolidation of Multiple Platforms Enabled by Messaging Solutions
- IP Telephony Drives Innovation in Messaging Features
- Linux-based Messaging Options Increase
- PBX on a Mobile - Competition to Messaging Mobility Options
- Single-Store vs. Integrated or Dual-Store Unified Messaging
- Secure Messaging and Regulations Affect Product Choice
- Visual Voicemail Cures Regulation Problems
Market Potential
- Total Messaging Market Revenue Forecasts
- Unified Messaging Market Revenue Forecasts
- Migration from Voice to Unified Messaging
- Demand and Pricing Analysis
- Strategic Insight - Impact of Unified Communications
Competitive Landscape
- Competitive Structure
- Company Market Share by Voice and Unified Messaging Revenue
- Company Market Share by Unified Messaging Unit Shipment
- Market Share Analysis
- Competitive Trends
Profiles and Competitive Analysis
- Active Voice/NEC
- Adomo
- Alcatel-Lucent
- Avaya
- AVST
- Cisco
- Interactive Intelligence
- Microsoft
- Mitel/Inter-Tel
- Nortel
- Objectworld Communications
- Siemens
- Toshiba
