Abstract
Overview
Introduction
The Payment Card Competitor Tracker provides expert analysis and opinion on the strategic moves of leading competitors in the payment cards market. Produced on a quarterly basis, the Tracker is a global product and consistently covers players such as American Express, Barclaycard, Capital One, Citigroup, Discover, GE Consumer Finance, First Data, HSBC, JCB, MasterCard, Standard Chartered and Visa.
Reasons to Purchase
- Gain invaluable information on your key competitors in one concise document
- Keep fully informed of the market, product, competitor and strategic developments of leading players in the market
- Learn the Datamonitor Cards & Payments Team' s view on the most important competitor developments in the quarter
Table of Contents
- Overview
- Catalyst
- Summary
- Methodology
- Table of Contents
- Introduction
- Who is the target reader?
- Changes to the format of the Competitor Tracker in 2007
- The Payment Card Competitor Tracker is now organized by theme
- An extended, topic-driven commentary replaces the Cards & Payments Team view
- How to use the Payment Card Competitor Tracker
- Product, Services and Innovation
- Roundup of the key developments in Q4 2007
- Card product developments
- Several issuers took advantage of the holiday season by launching gift cards
- Environmental and charitable concerns remain at the core of several new products
- Issuers have been busy issuing premium products
- ANZ Bank has developed a loyalty program based on repayments
- Issuers continue to see value in co-branded products
- Processor product and service developments
- First Data launches new merchant acquiring business in Canada
- New technologies and product innovation
- Issuers are increasingly using dedicated sites to reach to and educate their customers
- Mobile payments remain firmly on the agenda
- Card product developments
- American Express
- Cambodia: American Express launches card with MekongBank
- US: American Express launches customizable gift card
- US: American Express announces free delivery on gift cards for the holiday season
- US: American Express announces fee-free gift card promotion
- US: American Express offers free gift card with online purchase
- US: American Express introduces online donation program
- ANZ Bank
- Australia: ANZ Bank offers rewards based on repayments
- Australia: ANZ launches new website for women
- Bank of America
- US: Bank of America launches Brighter Planet credit card
- US: Bank of America' s Mobile Banking announces strong growth
- US: Bank of America launches Quarter Back Sweepstakes
- US: Bank of America launches online banking microsite
- US: Bank of America unveils new cash handling device
- US: Bank of America re-launches BankAmericard credit card
- Barclaycard
- UK: Barclays launches gift card for Christmas
- BBVA
- Europe: BBVA completes SEPA credit transfers testing
- Mexico: BBVA Bancomer deploys 13,000 mobile POS terminals in Mexico
- Capital One
- US: Capital One and NetSpend expand agreement
- US: Capital One launches "Card Lab" online tool
- Citigroup (incl. Diners Club)
- Asia-Pacific: Citibank and DiGi offer SMS global remit
- Asia-Pacific: Citi Malaysia offers SMS payment service
- Bahrain: Citibank offers global service to customers
- Belgium: Citibank introduces Citi Travel Pass MasterCard
- Belgium: Citibank offers product to spread fuel payments
- Greece: Citibank offers card reward program aimed at men
- Greece: January Citibank Card purchases support charity
- Hungary: Citibank offers global service to customers
- Hungary: Citibank launches photo debit card
- Japan: Citibank offers new service for Citigold customers
- Japan: Citibank launches e-Savings online savings account
- Korea: Citibank customers encouraged to switch to electronic statements
- Malaysia: Citibank offers global service to customers
- Malaysia: Citibank & Shell launch Shell Citibank Credit Card
- Philippines: Citibank announces "green" credit card campaign
- Philippines: Citibank offers midnight shopping to card holders
- Philippines: Citibank and Rustan' s launch Christmas shopping campaign
- Romania: Citibank facilitates bill payments collection in rural areas
- Russia: Citibank Introduces 10% cash back on card purchases
- Singapore: Citibank launches online portal
- Thailand: Citibank launches rewards scheme with Thai Airways
- Thailand: Citibank center offers extended service hours during holiday season
- UAE: Citibank-Damas promotion gives away Dh1 million ($272,000) a month
- UAE: Citibank offers global service to customers
- UK: Citi offers added incentives to Polish nationals
- UK: Citibank announces global payments service with Equiniti
- US: Citibank announces fee-free money transfer to Mexico
- Discover
- PULSE introduces the DebitProtect fraud detection system
- US: Discover launches Credit ScoreTracker
- US: Discover Card launches eGift card
- Erste Bank
- Austria: Erste Bank introduces Junior ProfitCard for young savers
- First Data
- Canada: First Data announces new merchant acquiring business in Canada
- GE Money
- Poland: GE Money and Ryanair introduce co-branded credit card
- Switzerland: GE Money, Migros unveil personalized credit card
- UK: GE Money announce arrival of mobile phone financial system
- US: GE Money announces the launch of co-brand card partnership with Joe' s Sports & Outdoor
- US: GE Money renews co-brand card agreement with Thomasville Furniture Industries
- US: GE Money and the NTA extend co-brand card deal
- JCB
- Group: JCB mobile contactless development through Gemalto
- JP Morgan Chase
- US: Chase launches World MasterCard for business
- US: Chase launches debit card usage promotion
- US: Chase announces expansion of credit card pricing scheme
- US: Chase and Continental Airlines introduce World MasterCard
- US: Chase offers Chase gift cards
- MasterCard
- Germany: MasterCard Worldwide launches travel data solution
- US: MasterCard launches Payment Gateway
- US: MasterCard launches World MasterCard for business
- RBS
- UK: NatWest & RBS update on Use Cash Machine Initiative
- UK: RBS trials mobile payments
- Standard Chartered
- Thailand: 5% cash back with Standard Chartered credit card and Caltex
- TSYS
- China: CUP Data Completes Data Conversion in China
- Visa
- Australia: VCARD launched in Australia
- Europe: Visa Europe presenting multi-application cards
- Europe: Visa Europe launches Instant Issuance Solution
- Europe: Visa Europe and Monitise plc developing mobile prepaid shopping voucher
- Europe: V PAY card issuing commitments at 20 million
- Global: Visa announces more mobile payment trials
- Hong Kong: Visa' s short term promotional campaign in Hong Kong International Airport
- India: Visa Money Transfer on mobile in India
- Switzerland: Visa payWave launched
- UK: Visa Europe announces first large scale UK mobile pilot for payments
- Roundup of the key developments in Q4 2007
- M&A, Partnerships and Organic Growth
- Roundup of the key developments in Q4 2007
- Merger and acquisition activity
- New partnerships and contract renewals
- Organic growth and expansion
- American Express
- Lithuania: American Express launches card with Parex Bankas
- US: First Data and American Express sign sales and servicing agreement
- US: American Express forms gift card partnership with Bank of America
- US: American Express accepted at Food Lion Stores
- US: American Express and Simon Property Group launch joint gift card
- US: American Express announces marketing partnership with Clear
- US: American Express adds Virgin and Hawaiian Airlines to Flight Finder
- ANZ Bank
- Australia: ANZ opens its 80th branch
- Bank of America
- US: Bank of America launches partnership with Health Net
- US: Bank of America completes purchase of LaSalle Bank
- Capital One
- US: Capital One and NetSpend expand agreement
- Citigroup (incl. Diners Club)
- Hungary: Citibank opens banking center in Budapest
- Erste Bank
- Croatia: Erste Bank sells stake in Diners Club Adriatic
- Slovenia: Erste Bank announces cooperation with Kärntner Sparkasse
- First Data
- Asia-Pacific: First Data and Standard Chartered launch joint venture
- Brazil: First Data completes acquisition of Check Forte
- Canada: First Data to provide processing services for Tim Hortons pre-paid card
- Canada: First Data launches merchant acquiring business in Canada
- Europe: First Data to support Société Générale Consumer Finance expansion
- Ireland: First Data acquires Deecal
- Russia: First Data signs processing contract with Moskommertsbank
- US: First Data renews contract with National City Bank
- US: First Data' s Telecheck and Meijer reach electronic check acceptance agreement
- US: First Data to offer MasterCard Payment Gateway
- US: First Data and StoreNext to provide check acceptance to grocers
- US: First Data and American Express sign sales and servicing agreement
- HSBC
- China: HSBC begins rural bank operations in central China
- Latin America: HSBC to expand branch network in Peru
- Taiwan: HSBC to acquire The Chinese Bank
- JCB
- China: JCB record cardholder progress in China
- JP Morgan Chase
- US: First USA and Webster Bank renew credit card agreement
- US: First USA and Smart Choice announce partnership
- KBC
- Russia: KBC and Absolut Bank detail Russian expansion strategy
- MasterCard
- US: First Data to offer MasterCard Payment Gateway
- Discover
- US: Discover enters into issuer processor agreement with TSYS
- US: Discover announce alliance with Jones Long LaSalle
- Nordea
- Sweden: Nordea enters into agreement with Svensk Kassaservice
- RBS
- Group: Updates on the acquisition of ABN AMRO by Fortis, RBS and Santander
- Standard Chartered
- China: Standard Chartered opens regional call center
- Hong Kong: Change of CEO in Standard Chartered Hong Kong
- Hong Kong: Standard Chartered opens Wanchai branch
- Hong Kong: Standard Chartered opens SME Banking Center in Mongkok
- TSYS
- Global: TSYS to offer Paymentflex credit system
- Visa
- Asia-Pacific: Partnership agreement with Asiatravel.com
- Westpac
- Westpac ends Virgin credit card partnership
- Roundup of the key developments in Q4 2007
- Staffing and Strategy
- AEON Credit Service
- BBVA
- Spain: BBVA restructures Spanish business
- Capital One
- US: Capital One appoints senior executive
- Citigroup (incl. Diners Club)
- Taiwan: Citi adopts five-pronged strategy to grow small & medium enterprise market
- Erste Bank
- Austria: Erste Bank announces Austrian growth plans
- Romania: Erste Bank appoints interim CEO
- JP Morgan Chase
- Australia: JP Morgan announces board changes
- US: JP Morgan announces new phase of Euro Payments Strategy
- KBC
- Poland: Kredyt Bank implements management changes
- MasterCard
- US: MasterCard reports new appointments
- TSYS
- Group: TSYS to become fully independent
- Visa
- Asia-Pacific: COO appointed for Visa Inc., Asia Pacific
- Europe: European Commission decision on Visa Europe and Morgan Stanley Dean Witter
- Group: Visa Inc. completes global restructuring
- Group: Visa Inc. files for proposed initial public offering
- Group: Visa and American Express settle legal dispute
- US: Visa mandates use of secure payment software
- US: Visa and TJX agree to provide US issuers data breach claims
- APPENDIX
- Methodology
- Further reading
- Ask the analyst
- Datamonitor consulting
- Disclaimer
