Abstract
Introduction
This databook from the Technology Trends service helps vendors to understand
technology investment priorities in retail. The data has been drawn from
interviews with 48 IT managers conducted in H2 2007.
Scope
Datamonitor has interviewed 500 IT decision makers about their investment in 8
core enterprise technologies. Interviews have been conducted with IT decision
makers to gain an understanding of their attitudes to, and adoption of,
various technologies. The interviews have been spread evenly across 8
geographical markets and span 10 vertical markets and 5 enterprise size
bands.
Highlights
Over the course of 2007, Datamonitor is publishing over 100 databooks with
Technology Trends data cut by technology, vertical market, geography and size
band.
Reasons to Purchase
Gain insight into key technology investment patterns and trends in target
markets. Understand evolving customer IT budgets, attitudes to technology
adoption, technology decision-making processes, and perception of technology
vendors. Enable your sales, marketing and product teams to address your IT
audience.
Table of Contents
TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
TECHNOLOGY
PRIORITIES IN RETAIL 5
Retailers' preferred approach to buying enterprise
applications 5
Retailers' preferred approach to buying business
intelligence solutions 7
Retailers' preferred approach to buying security
solutions 9
Retailers' preferred approach to buying content management
solutions 11
Retailers' preferred approach to buying mobility solutions
13
Retailers' preferred approach to buying IT systems management solutions
15
Retailers' preferred approach to buying voice/data convergence
solutions 17
Retailers' preferred approach to buying desktop management
solutions 19
Size of investment in single biggest IT project in budget
year 2007 21
Area of investment for single biggest IT project in budget
year 2006 23
Technologies that retailers are currently outsourcing 25
Technologies that retailers are considering outsourcing in the next 6 months
27
Technologies that retailers are considering outsourcing in 6 months to
2 years time 29
APPENDIX 31
Breakdown of the Technology Trends sample
by geography 31
Breakdown of the Technology Trends sample by company size
33
Breakdown of the Technology Trends sample by company revenue 35
Further reading 37
Ask the analyst 37
LIST OF FIGURES
Figure
1: Retailers' preferred approach to buying enterprise applications 5
Figure 2: Retailers' preferred approach to buying business intelligence
solutions 7
Figure 3: Retailers' preferred approach to buying security
solutions 9
Figure 4: Retailers' preferred approach to buying content
management solutions 11
Figure 5: Retailers' preferred approach to buying
mobility solutions 13
Figure 6: Retailers' preferred approach to buying IT
systems management solutions 15
Figure 7: Retailers' preferred approach to
buying voice/data convergence solutions 17
Figure 8: Retailers' preferred
approach to buying desktop management solutions 19
Figure 9: Size of
investment in single biggest IT project in budget year 2007 21
Figure 10:
Area of investment for single biggest IT project in budget year 2007 23
Figure 11: Technologies that retailers are currently outsourcing 25
Figure
12: Technologies that retailers are considering outsourcing in the next 6
months 27
Figure 13: Technologies that retailers are considering
outsourcing in 6 months to 2 years time 29
Figure 14: Breakdown of the
Technology Trends sample by geography 31
Figure 15: Breakdown of the
Technology Trends sample by company size 33
Figure 16: Breakdown of the
Technology Trends sample by company revenue 35
LIST OF TABLES
Table 1: Retailers' preferred approach to buying enterprise applications 6
Table 2: Retailers' preferred approach to buying business intelligence
solutions 8
Table 3: Retailers' preferred approach to buying security
solutions 10
Table 4: Retailers' preferred approach to buying content
management solutions 12
Table 5: Retailers' preferred approach to buying
mobility solutions 14
Table 6: Retailers' preferred approach to buying IT
systems management solutions 16
Table 7: Retailers' preferred approach to
buying voice/data convergence solutions 18
Table 8: Retailers' preferred
approach to buying desktop management solutions 20
Table 9: Size of
investment in single biggest IT project in budget year 2007 22
Table 10:
Area of investment for single biggest IT project in budget year 2007 24
Table 11: Technologies that retailers are currently outsourcing 26
Table
12: Technologies that retailers are considering outsourcing in the next 6
months 28
Table 13: Technologies that retailers are considering
outsourcing in 6 months to 2 years time 30
Table 14: Breakdown of the
Technology Trends sample by geography 32
Table 15: Breakdown of the
Technology Trends sample by company size 34
Table 16: Breakdown of the
Technology Trends sample by company revenue 36
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