Abstract
Introduction
This databook gives the size of the shared services opportunity for IT
services vendors and the overall size of the IT services opportunity. The
databook covers the United Kingdom, Germany, France, Nordics, Benelux, Italy,
Spain, the rest of Western Europe and Eastern Europe.
Scope
IT services for government for federal, state and local, defense and public
safety agencies IT services divided into consulting, systems integration
services, outsourcing services and maintenance services The proportion of
revenues for shared services projects Projections from 2006 to 2012
Highlights
Shared services can provide many potential benefits to government and are
rapidly expanding as a way to provide IT infrastructure and IT intensive
business services.
Reasons to Purchase
Understand the development of European government IT services Explore the new
shared services landscape.
Table of Contents
OVERVIEW 3
CATALYST 3
SUMMARY 3
SHARED SERVICES AND OUTSOURCING IN
EUROPEAN GOVERNMENT 4
Introduction 4
Total IT services revenue in
Europe by region, 2006 to 2012 4
IT services revenue from shared services
projects in Europe by region, 2006 to 2012 6
Total IT services revenue in
the United Kingdom by type of service, 2006 to 2012 8
IT services revenue
from shared services projects in the United Kingdom by type of service, 2006
to 2012 9
Total IT services revenue in the United Kingdom by sector of
government, 2006 to 2012 11
IT services revenue from shared services
projects in the United Kingdom by sector of government, 2006 to 2012 12
Total IT services revenue in France by type of service, 2006 to 2012 13
IT
services revenue from shared services projects in France by type of service,
2006 to 2012 14
Total IT services revenue in France by sector of
government, 2006 to 2012 15
IT services revenue from shared services
projects in France by sector of government, 2006 to 2012 16
Total IT
services revenue in Germany by type of service, 2006 to 2012 17
IT
services revenue from shared services projects in Germany by type of service,
2006 to 2012 18
Total IT services revenue in Germany by sector of
government, 2006 to 2012 19
IT services revenue from shared services
projects in Germany by sector of government, 2006 to 2012 20
Total IT
services revenue in Nordics by type of service, 2006 to 2012 21
IT
services revenue from shared services projects in Nordics by type of service,
2006 to 2012 22
Total IT services revenue in Nordics by sector of
government, 2006 to 2012 23
IT services revenue from shared services
projects in Nordics by sector of government, 2006 to 2012 24
Total IT
services revenue in Benelux by type of service, 2006 to 2012 25
IT
services revenue from shared services projects in Benelux by type of service,
2006 to 2012 26
Total IT services revenue in Benelux by sector of
government, 2006 to 2012 27
IT services revenue from shared services
projects in Benelux by sector of government, 2006 to 2012 28
Total IT
services revenue in Italy by type of service, 2006 to 2012 29
IT services
revenue from shared services projects in Italy by type of service, 2006 to
2012 30
Total IT services revenue in Italy by sector of government, 2006
to 2012 31
IT services revenue from shared services projects in Italy by
sector of government, 2006 to 2012 32
Total IT services revenue in Spain
by type of service, 2006 to 2012 33
IT services revenue from shared
services projects in Spain by type of service, 2006 to 2012 34
Total IT
services revenue in Spain by sector of government, 2006 to 2012 35
IT
services revenue from shared services projects in Spain by sector of
government, 2006 to 2012 36
Total IT services revenue in Rest of Western
Europe by type of service, 2006 to 2012 37
IT services revenue from shared
services projects in Rest of Western Europe by type of service, 2006 to 2012
38
Total IT services revenue in Rest of Western Europe by sector of
government, 2006 to 2012 39
IT services revenue from shared services
projects in Rest of Western Europe by sector of government, 2006 to 2012
40
Total IT services revenue in Eastern Europe by type of service, 2006 to
2012 41
IT services revenue from shared services projects in Eastern
Europe by type of service, 2006 to 2012 42
Total IT services revenue in
Eastern Europe by sector of government, 2006 to 2012 43
IT services
revenue from shared services projects in Eastern Europe by sector of
government, 2006 to 2012 44
APPENDIX 45
Definitions 45
Methodology
45
Further reading 45
Ask the analyst 46
Datamonitor consulting
46
Disclaimer 46
Table 1: Total IT services revenue in Europe by
region, 2006 to 2012 7
Table 2: IT services revenue from shared services
projects in Europe by region, 2006 to 2012 9
Table 3: Total IT services
revenue in the United Kingdom by type of service, 2006 to 2012 10
Table 4:
IT services revenue from shared services projects in the United Kingdom by
type of service, 2006 to 2012 12
Table 5: Total IT services revenue in the
United Kingdom by sector of government, 2006 to 2012 13
Table 6: IT
services revenue from shared services projects in the United States by sector
of government, 2006 to 2012 14
Table 7: Total IT services revenue in
France by type of service, 2006 to 2012 15
Table 8: IT services revenue
from shared services projects in France by type of service, 2006 to 2012
16
Table 9: Total IT services revenue in France by sector of government,
2006 to 2012 17
Table 10: IT services revenue from shared services
projects in France by sector of government, 2006 to 2012 18
Table 11:
Total IT services revenue in Germany by type of service, 2006 to 2012 19
Table 12: IT services revenue from shared services projects in Germany by type
of service, 2006 to 2012 20
Table 13: Total IT services revenue in Germany
by sector of government, 2006 to 2012 21
Table 14: IT services revenue
from shared services projects in Germany by sector of government, 2006 to 2012
22
Table 15: Total IT services revenue in Nordics by type of service, 2006
to 2012 23
Table 16: IT services revenue from shared services projects in
Nordics by type of service, 2006 to 2012 24
Table 17: Total IT services
revenue in Nordics by sector of government, 2006 to 2012 25
Table 18: IT
services revenue from shared services projects in Nordics by sector of
government, 2006 to 2012 26
Table 19: Total IT services revenue in Benelux
by type of service, 2006 to 2012 27
Table 20: IT services revenue from
shared services projects in Benelux by type of service, 2006 to 2012 28
Table 21: Total IT services revenue in Benelux by sector of government, 2006
to 2012 29
Table 22: IT services revenue from shared services projects in
Benelux by sector of government, 2006 to 2012 30
Table 23: Total IT
services revenue in Italy by type of service, 2006 to 2012 31
Table 24: IT
services revenue from shared services projects in Italy by type of service,
2006 to 2012 32
Table 25: Total IT services revenue in Italy by sector of
government, 2006 to 2012 33
Table 26: IT services revenue from shared
services projects in Italy by sector of government, 2006 to 2012 34
Table
27: Total IT services revenue in Spain by type of service, 2006 to 2012 35
Table 28: IT services revenue from shared services projects in Spain by type
of service, 2006 to 2012 36
Table 29: Total IT services revenue in Spain
by sector of government, 2006 to 2012 37
Table 30: IT services revenue
from shared services projects in Spain by sector of government, 2006 to 2012
38
Table 31: Total IT services revenue in Rest of Western Europe by type
of service, 2006 to 2012 39
Table 32: IT services revenue from shared
services projects in Rest of Western Europe by type of service, 2006 to 2012
40
Table 33: Total IT services revenue in Rest of Western Europe by sector
of government, 2006 to 2012 41
Table 34: IT services revenue from shared
services projects in Rest of Western Europe by sector of government, 2006 to
2012 42
Table 35: Total IT services revenue in Eastern Europe by type of
service, 2006 to 2012 43
Table 36: IT services revenue from shared
services projects in Eastern Europe by type of service, 2006 to 2012 44
Table 37: Total IT services revenue in Eastern Europe by sector of government,
2006 to 2012 45
Table 38: IT services revenue from shared services
projects in Eastern Europe by sector of government, 2006 to 2012 46
Figure 1: Total IT services revenue in Europe by region, 2006 to 2012 8
Figure 2: IT services revenue from shared services projects in Europe by
region, 2006 to 2012 10
Figure 3: Total IT services revenue in the United
Kingdom by type of service, 2006 to 2012 12
Figure 4: IT services revenue
from shared services projects in the United Kingdom by type of service, 2006
to 2012 13
Figure 5: Total IT services revenue in the United States by
sector of government, 2006 to 2012 15
Figure 6: IT services revenue from
shared services projects in the United States by sector of government, 2006 to
2012 16
Figure 7: Total IT services revenue in France by type of service,
2006 to 2012 17
Figure 8: IT services revenue from shared services
projects in France by type of service, 2006 to 2012 18
Figure 9: Total IT
services revenue in France by sector of government, 2006 to 2012 19
Figure
10: IT services revenue from shared services projects in France by sector of
government, 2006 to 2012 20
Figure 11: Total IT services revenue in
Germany by type of service, 2006 to 2012 21
Figure 12: IT services revenue
from shared services projects in Germany by type of service, 2006 to 2012
22
Figure 13: Total IT services revenue in Germany by sector of
government, 2006 to 2012 23
Figure 14: IT services revenue from shared
services projects in Germany by sector of government, 2006 to 2012 24
Figure 15: Total IT services revenue in Nordics by type of service, 2006 to
2012 25
Figure 16: IT services revenue from shared services projects in
Nordics by type of service, 2006 to 2012 26
Figure 17: Total IT services
revenue in Nordics by sector of government, 2006 to 2012 27
Figure 18: IT
services revenue from shared services projects in Nordics by sector of
government, 2006 to 2012 28
Figure 19: Total IT services revenue in
Benelux by type of service, 2006 to 2012 29
Figure 20: IT services revenue
from shared services projects in Benelux by type of service, 2006 to 2012
30
Figure 21: Total IT services revenue in Benelux by sector of
government, 2006 to 2012 31
Figure 22: IT services revenue from shared
services projects in Benelux by sector of government, 2006 to 2012 32
Figure 23: Total IT services revenue in Italy by type of service, 2006 to 2012
33
Figure 24: IT services revenue from shared services projects in Italy
by type of service, 2006 to 2012 34
Figure 25: Total IT services revenue
in Italy by sector of government, 2006 to 2012 35
Figure 26: IT services
revenue from shared services projects in Italy by sector of government, 2006
to 2012 36
Figure 27: Total IT services revenue in Spain by type of
service, 2006 to 2012 37
Figure 28: IT services revenue from shared
services projects in Spain by type of service, 2006 to 2012 38
Figure 29:
Total IT services revenue in Spain by sector of government, 2006 to 2012
39
Figure 30: IT services revenue from shared services projects in Spain
by sector of government, 2006 to 2012 40
Figure 31: Total IT services
revenue in Rest of Western Europe by type of service, 2006 to 2012 41
Figure 32: IT services revenue from shared services projects in Rest of
Western Europe by type of service, 2006 to 2012 42
Figure 33: Total IT
services revenue in Rest of Western Europe by sector of government, 2006 to
2012 43
Figure 34: IT services revenue from shared services projects in
Rest of Western Europe by sector of government, 2006 to 2012 44
Figure 35:
Total IT services revenue in Eastern Europe by type of service, 2006 to 2012
45
Figure 36: IT services revenue from shared services projects in Eastern
Europe by type of service, 2006 to 2012 46
Figure 37: Total IT services
revenue in Eastern Europe by sector of government, 2006 to 2012 47
Figure
38: IT services revenue from shared services projects in Eastern Europe by
sector of government, 2006 to 2012 48
